Hilton Naples

Hotels
•
Hilton Hotels & Resorts
8.8 (583 reviews)
5111 Tamiami Trail North , Naples , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Great location
Comfortable accommodations
Cons:
Inconsistent mattress quality
Lobby bar closed
AC issues in some rooms

Categories

Cleanliness
8.8
Hotel was extremely clean, rooms kept immaculate by housekeeping.
Service
9.3
Staff was friendly and helpful when asked about the area, excellent hospitality skills.
Location
9.3
Centrally located to many beaches, stores, and restaurants.
Room Quality
8.3
Clean, with comfortable beds but some complaints about mattress quality.
Amenities
8.8
Nice pool area, beach services provided.
Value for Money
8.8
Considered a good deal for the quality provided.
Food and Beverage
8.3
Breakfast at Shula's was phenomenal, but some reviews noted missing breakfast inclusion in the tariff.
Overall Experience
8.8
Very enjoyable stay with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Luxurious Accommodations and Modern Amenities
The Hilton Naples offers spacious guest rooms with flat-screen TVs and small refrigerators. Enjoy the 37-inch flat-screen TV in every room for your entertainment needs.

Relaxation and Fitness Options
Unwind in the hotel's soothing waterfall swimming pool or stay active at the 24-hour fitness center. Take advantage of the spacious meeting facilities and event services for any business needs.

Award-Winning Dining Experience
Indulge in a culinary delight at Shula's Steak House, adorned with memorabilia from the 1972 Miami Dolphins. Treat yourself to a selection of premium steak cuts and other delicious menu offerings.

Experience the ultimate blend of comfort, convenience, and luxury at Hilton Naples. Book your stay now for an unforgettable getaway near the beautiful beaches of Naples, Florida.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 583 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
G
geffroy • couple • nl
9
Was allemaal goed
Pros:

Makkelijk te bereiken

2026-02-24 • via Nuitee
Y
Yong • family_with_children • us
8
2026-02-24 • via Nuitee
S
Stad4justice • Family
4
Not worth the money
Pros:

I can’t believe this is rated 4 stars as I am shocked it isn’t closer to a 2-stars max. Very outdated, rooms smelled, my shower had patch work fixes that were not completed or done badly, shower water pressure was horrible and hot water took a good 5 minutes to turn on. This is not worth the sta unless you need a quick stay like a side of the road motel. Some staff were nice but most had an attitude and clearly do not like working in customer service.

2026-02-22 • via Tripadvisor
S
Susanne • couple • de
9
Praktisch und gut!
Pros:

Praktische Lage für eine Übernachtung! Parkplatz kostenlos, kein resort fee!
Zimmer sauber.
Liegt an grosser Strasse mit Geschäften und Restaurants
Steakhouse mit Bar im Haus

Cons:

Fenster nicht zu öffnen
Klimaanlage zwar leise, aber man würde gerne mal lüften

2026-02-22 • via Nuitee
P
purplekerri1 • Couples
8
Pleasant experience
Pros:

Just stayed for a few days. Ample seating around the pool and excellent restaurant on the premises. Beds very comfortable. Was disappointed that despite the sign in the lobby there was no live music in the restaurant on Tuesday apparently it is from Wednesday through the weekend.

2026-02-18 • via Tripadvisor
M
MarciaLynn4 • Couples
10
Wonderful First Time Travelers to Naples
Pros:

First time visitors to Naples. This hotel is located well north of the downtown area and not on the beach. We were met with very friendly faces at the hotel while checking in and all the staff were helpful throughout our 5 days at the hotel. The pool area was on the smaller side, but we were out there every day and had lunch delivered to us from the hotel restaurant. There is a pool attendant who takes your order and delivers. Michael was so friendly and informative. The hotel also has a beach shuttle, but we were not interested. The concierge, Shrepsa, organized a trip to the Everglades for us and was also very helpful and friendly. Cheyenne from the front desk texted me regularly to make sure all was ok.

We stayed in a typical king bedroom. It was adequate and clean. The bathrooms could use some updating but was ok for our trip. The hotel is located across from a very nice shopping center. One night we ate a Don Shula's, the restaurant in the hotel. I didn't come to Naples to eat in the hotel, but we had an outstanding dinner at the bar. The bartender was terrific and the atmosphere was so much fun at the bar. Also, there is ample parking with no extra fee.

Note this hotel is located well north of the downtown Naples area. Better to take an Uber if you are traveling to that area. It is very congested and difficult to park. This location was well suited for our purposes.

We would definitely return to this hotel.

2026-02-15 • via Tripadvisor
M
MARY • couple • gb
10
2026-02-13 • via Nuitee
R
Rossana • couple • us
10
2026-02-10 • via Nuitee
9
933nenap • Family
10
Great Hotel in Naples
Pros:

This is a great hotel in Naples. Beautiful pool, friendly people, and great parking as well. This hotel is central to restaurants and attractions, and within walking distance to the beach. If you don’t want to walk, there is a cute beach shuttle. The hotel also has lovely landscaping, and the rooms are a good size.

2026-01-31 • via Tripadvisor
V
VANESSA • solo_traveller • us
9
Pros:

pool

2026-01-20 • via Nuitee
J
jeffrey • couple • us
10
Pros:

very clean

Cons:

free breakfast

2026-01-19 • via Nuitee
M
Miguel Lazaro • couple • us
10
Buena
Pros:

Si

2026-01-19 • via Nuitee
D
Dorothy • family_with_children • us
9
Good
Pros:

Didn't have it.

Cons:

The refrigerator wasn't cold.

2026-01-19 • via Nuitee
W
Whitney • solo_traveller • us
8
It was a nice quick getaway 😌
Pros:

I enjoyed the peace and quiet of the hotel

Cons:

The Ac unit in the room didn't work properly or at least it was hard to feel the air circulation. Also the shower was flooding but the water felt great.

2026-01-19 • via Nuitee
V
virginiamT96JJ • Family • Atlanta, Georgia
10
Lovely hotel
Pros:

We stayed at Hilton Naples because we were visiting family for my Uncle's 90th Birthday.

This hotel is clean, friendly staff that go out of their way. Close to Fifth Avenue in Naples which is a hot spot with great stores and restaurants.
Highly recommend this Hilton.

2026-01-17 • via Tripadvisor
V
Viktor • couple • ch
7
Pros:

Zentrale Lage

Cons:

Badeziummer klein und Altmodisch

2026-01-12 • via Nuitee
G
giovanni • couple • it
9
Ottimo hotel a Naples
Pros:

Bellissimo
Hotel in stile classico, elegante e molto ben tenuto
Ottimi servizi, con navetta per la spiaggia,piscina e centro fitness
Il ristorante interno è di ottima qualità e ha prezzi buoni
Ottimo rapporto qualità prezzo

Cons:

Booking indica 50 dollari di credito presso la
Struttura, ma in realtà è una cauzione che si aggiunge alla spesa
Non è colpa della proprietà dell
Hotel ma del sito Booking, con il quale reclamerò

2026-01-08 • via Nuitee
T
Tetiana • family_with_children • us
10
Pros:

Every was on the best level possible

Cons:

Friendly and professional stuff, super clean rooms, good amenities

2026-01-06 • via Nuitee
L
Luiz Vicente • family_with_children • br
10
2026-01-06 • via Nuitee
M
Marcin • family_with_children • pl
8
2025-12-30 • via Nuitee