Hilton Naples

Hotels
•
Hilton Hotels & Resorts
8.7 (398 reviews)
5111 Tamiami Trail North , Naples , US
+1 239-430-4900

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location / convenient to beach shuttle
Friendly and helpful staff
Very clean rooms and public areas
Comfortable beds and spacious rooms
Free shuttle to the beach
Free parking available
Beautiful lobby / hotel architecture
Bikes available for guests
Great breakfast noted by multiple guests
Quiet environment
Cons:
Housekeeping rushed / issues with late check-out
No bathroom fan and no full-length mirror in some rooms
Small shower in some rooms
Window leaked when it rained (carpet got wet)
Few towels reported by at least one guest
Pool location poorly sited for sun
EV charger non-operational for one guest
Limited on-site dining (mainly one restaurant)
Shuttle to beach small and requires booking
Breakfast can be expensive / not buffet
Beach umbrellas not included despite photos
Some guests felt it better for short stays than long holidays

Categories

Cleanliness
9.2
Multiple guests explicitly praised how clean the rooms and public areas are; linens and pool cleanliness noted. A few minor issues mentioned (wet carpet from a leaking window) but overall very positive.
Service
8.4
Front desk and staff repeatedly described as friendly, helpful and professional; shuttle and concierge service praised. Some negative incidents with housekeeping (rushed cleaning, denied agreed late check-out) lowered this score slightly.
Location
9.3
Frequently highlighted as a strong point: convenient location, good access to beach via free shuttle, free parking and generally well situated even if not directly on the beach.
Room Quality
8.5
Rooms described as comfortable, spacious with good beds; some guest complaints about small showers, missing bathroom fan, no full-length mirror, occasional water leakage and limited towels.
Amenities
8
Good lobby architecturally, free shuttle, bikes and free parking noted positively. Shortcomings include pool placement (poor sun), EV charger not working for one guest, small shuttle capacity and limited on-site dining options.
Value for Money
8.6
Several guests explicitly praised the cost-benefit and comfort; isolated concerns about breakfast being pricey and not being beachfront slightly tempered perceived value.
Food and Beverage
8.2
Breakfast was praised by some as great, but there are complaints about limited dining choices (mostly one onsite restaurant), breakfast format/pricing and expectations about beach umbrellas/ offerings.
Overall Experience
9.4
The majority of reviews describe a very positive overall stay with many guests saying they'd return or recommend; a few isolated negative experiences did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Accommodations and Modern Amenities
The Hilton Naples offers spacious guest rooms with flat-screen TVs and small refrigerators. Enjoy the 37-inch flat-screen TV in every room for your entertainment needs.

Relaxation and Fitness Options
Unwind in the hotel's soothing waterfall swimming pool or stay active at the 24-hour fitness center. Take advantage of the spacious meeting facilities and event services for any business needs.

Award-Winning Dining Experience
Indulge in a culinary delight at Shula's Steak House, adorned with memorabilia from the 1972 Miami Dolphins. Treat yourself to a selection of premium steak cuts and other delicious menu offerings.

Experience the ultimate blend of comfort, convenience, and luxury at Hilton Naples. Book your stay now for an unforgettable getaway near the beautiful beaches of Naples, Florida.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 398 reviews
Cleanliness: 9.2
Service: 8.4
Location: 9.3
Room Quality: 8.5
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 9.4
T
Turmel • couple • ca
10
2026-10-26 • via Nuitee
C
Carmen • couple • us
8
It was comfortable and pleasant and
Pros:

Location was convenient. It was elegant and classy.
Front desk personnel were very friendly and helpful.

Cons:

No fan in the bathroom, no full length mirror. Had to ask for more toilet paper. Housekeeper seemed too eager to want us to rush out so she could clean and it made us feel uncomfortable.

2026-10-23 • via Nuitee
C
Cynthia • solo_traveller • us
9
I was happy with my stay. Would definitely book again!
Pros:

The food, helpful staff, fitness room

Cons:

Bigger shower. The window leaked water when it rained. Got the carpet wet.

2026-10-21 • via Nuitee
G
Geert • couple • be
8
goed
Pros:

Rustige omgeving, shuttle naar het strand ondanks het maar 15min wandelen is.
Voldoende gratis parking
goede bedden en ruime kamer met wifi

Cons:

Ontbijt was geen buffet en vrij duur

2026-10-20 • via Nuitee
J
Joanna • couple • gb
5
2026-10-16 • via Nuitee
J
Joanna • couple • gb
6
Wouldn’t return
Pros:

It was very clean

Cons:

It was more a hotel to stay a couple of nights not for a week ‘s holiday say

2026-10-16 • via Nuitee
M
Miguel • couple • us
9
Me gustó mucho.
Pros:

Está muy bien ubicado, limpio y cómodo.

Cons:

Lo único que puedo decir es que tenía pocas toallas en el cuarto.

2026-10-10 • via Nuitee
D
De Giorgio • couple • ar
7
Muy buena opción no teniendo hotel sobre la playa
Pros:

La suite en general bien... suma que podamos utilizar las bicicletas. Si bien limitan el Tiempo de uso, nos gustó mucho poder usarlas.
La ubicación es buena aunque no está sobre la playa, dan buenos servicios para poder ir.

Cons:

La pileta no nos gustó, está mal ubicada con respecto al sol y a la ubicación del hotel ... cero que debería mejorar.
Nosotros habíamos coordinado con la administración que nos quedábamos una hora más.... pero a pesar de ello la señora de limpieza no nos dejó quedarnos una hora más ya que ella se tenía que ir antes y la debía dejar limpia..... fue un disgusto ya que en recepción habíamos acordado una hora más .... pasamos una situación muy fea teniendo que hacer las valijas con la señora limpiando y con mala cara ....

2026-10-07 • via Nuitee
E
eugenia • solo_traveller • ar
10
Muy bueno !
Pros:

Todo espectacular

Cons:

Nada

2026-09-19 • via Nuitee
C
CESAR • couple • us
10
2026-09-19 • via Nuitee
J
Jose Inacio • couple • br
8
2026-09-17 • via Nuitee
F
FERNANDO • couple • ar
10
Pros:

Todo excelente

Cons:

Nada

2026-09-12 • via Nuitee
V
victor • solo_traveller • br
10
2026-09-12 • via Nuitee
W
Wendy • solo_traveller • us
10
2026-09-10 • via Nuitee
N
Nayibo • solo_traveller • cu
10
Pros:

All very clean and nice staff

2026-09-10 • via Nuitee
C
CARLOS • couple • br
10
Custo beneficio excelente
Pros:

A Arquiteto do hotel é Linda. O Lobby é lindo! Qyartos muito confortaveis

2026-09-05 • via Nuitee
W
Walter Alexis • couple • ar
9
2026-09-03 • via Nuitee
P
Perez • couple • us
9
2026-09-03 • via Nuitee
O
Olga • couple • us
10
2026-09-02 • via Nuitee
C
Carlos Ros • solo_traveller • us
10
2026-09-02 • via Nuitee