Hilton Garden Inn Williamsburg

Hotels
•
Hilton Garden Inn
8.8 (402 reviews)
1624 Richmond Road , Williamsburg , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty breakfast
Cons:
Loud heat unit
Cold pool
Maintenance issues

Categories

Cleanliness
8.26
Rooms were generally clean, but some maintenance issues noted.
Service
9.23
Staff were praised for their friendliness and efficiency.
Location
9.27
Location is very convenient and frequently highlighted positively.
Room Quality
8.22
Rooms were comfortable, but issues with hard beds noted.
Amenities
8.75
Amenities were good, but pool area had temperature issues.
Value for Money
8.71
Generally good value, especially with breakfast variety.
Food and Beverage
9.26
Breakfast was highly praised for quality and variety.
Overall Experience
8.73
Overall a great experience, with noted minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Convenient Location and Nearby Attractions
Located near historic Jamestown and Colonial Williamsburg, the Hilton Garden Inn Williamsburg is surrounded by popular attractions like Busch Gardens and local wineries.

Exceptional Facilities and Amenities
Guests can enjoy a 24-hour indoor pool, modern fitness facilities, and a business centre at the hotel. The on-site restaurant and 24-hour convenience store provide added convenience.

Free Amenities and Services
The hotel offers complimentary wireless internet access, making it easy for guests to stay connected. With nearby corporate offices and the US Coast Guard Training Center, the Hilton Garden Inn is the ideal choice for both leisure and business travelers.

Book your stay at the Hilton Garden Inn Williamsburg for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 402 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
W
Wanda • family_with_children • us
7
My stay was ok. The inside pool area was to cold.
Pros:

Breakfast was ok. The location of the hotel was great.

Cons:

I didn’t like it was only one elevator to use.

2026-01-20 • via Nuitee
L
Lorrie • couple • us
8
Pros:

Location was great and the breakfast was very good.

2026-01-20 • via Nuitee
J
James • solo_traveller • us
10
Perfect spot while in town for visiting friends family or for business
Pros:

Everyone that worked there was nice and helped out with whatever was needed. I highly recommend if you need to find somewhere to stay for a few nights. The breakfast was delicious and the other things included.

Cons:

The air conditioning would work from time to time, but it had a funky smell at times when coming back to the room, but other than that no complaints

2026-01-19 • via Nuitee
N
Nancy • couple • us
7
Thank goodness it was just for 1 nite
Pros:

Convinced to venue we were attending

Cons:

Bed was hard, air conditioner was very load. Elevator was broken

2026-01-19 • via Nuitee
H
Heather • couple • us
8
Great stay
Pros:

Quiet and easy to get to.

Cons:

The room we stayed in could have used a couch. I know it was a room for disabled but a small couch would be nice say for a family that would stay there with a disabled family member.

2026-01-19 • via Nuitee
C
Carolina • couple • us
10
2026-01-11 • via Nuitee
B
Bill • couple • us
8
2026-01-10 • via Nuitee
D
Darryn • extended_group • us
8
Very good location. Comfortable room, very relaxing.
Pros:

Very good location. Comfortable room.

2026-01-06 • via Nuitee
A
Ana • couple • us
8
Pros:

STAFF

Cons:

BED WAS HARD AS WELL AS THE PILLOWS

2026-01-02 • via Nuitee
K
Kenneth Stoner • couple • us
9
Great staff and great location.
Pros:

The breakfast was very nice. The staff member Dalphine and the cook Chris were both efficient and Dalphine makes the whole experence wonderful.
All the hotel staff are really nice. Each one makes it clear they are glad you are here and they love their job.

Cons:

Heat unit is loud and old in room 225. Parking is not as convient as it should be and probally can't be improved.
The lighting out back should be much better. It is dark getting out of the car and should be very birght all around the back entry doors.

2026-01-02 • via Nuitee
D
Driving s. Laura • family_with_children • us
10
Laura From SC
Pros:

Very convenient location and a pleasant staff. Karen served us at the bar and she was wonderful.

2025-12-29 • via Nuitee
D
Driving s. Laura • family_with_children • us
10
Laura from South Carolina
Pros:

Excellent location reasonable rates.We enjoyed our stay so much

2025-12-29 • via Nuitee
J
Joby • family_with_children • us
8
2025-12-28 • via Nuitee
F
Frances • couple • us
9
Nice and professional staff
Pros:

Breakfast was great, location was accessible to the things I booked

Cons:

The fire alarm not going off twice ealy in the morning

2025-12-27 • via Nuitee
J
Julie • family_with_children • us
8
2025-12-23 • via Nuitee
S
sali • couple • us
10
2025-12-22 • via Nuitee
R
Ric • couple • us
10
A great stay and nice place
Pros:

It was a spacious room, comfortable bed and nice amenities. The paid breakfast was also very good and lots of choices

Cons:

Na

2025-12-22 • via Nuitee
K
Kellie • couple • us
8
Excellent overall! Would definitely recommend! Breakfast is NOT included unless you are a honors member but they do offe
Pros:

Loved the employees, especially Delilah with breakfast! She was the sweetest! The rooms were very clean and they actually had real pillows not those paper thin ones!! Also absolutely Love that the pool is open 24/7!!! It makes sense when you have people vacationing but do not get back from the theme park until 10! It is heated, felt like a Luke warm bath! Also getting an early swim in the morning was the best!

Cons:

The property does need some repair. The ceiling in our bathroom was chipped and cracked. The hot tub jets were not working properly and the pool/hot tub are quite small for that size hotel. Hot tub is really only big enough for maybe 4 people.

2025-12-20 • via Nuitee
V
vito • couple • us
7
Pros:

Nice clean comfortable room. The staff was good..

Cons:

Hot tub and pool were cold and uninviting. Big disappointment. We chose this location because of the pool and hot tub.. was hoping to relax our tired sore bodies after a long day on our feet.

2025-12-19 • via Nuitee
A
Anthony Harrison • couple • us
10
Pros:

Enjoyed my stay staff was friendly and helpful the room was great clean and planty of space the breakfast was delicious the location was great right in the middle of everything

Cons:

Everything was great

2025-12-16 • via Nuitee