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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location and Nearby Attractions
Located near historic Jamestown and Colonial Williamsburg, the Hilton Garden Inn Williamsburg is surrounded by popular attractions like Busch Gardens and local wineries.
Exceptional Facilities and Amenities
Guests can enjoy a 24-hour indoor pool, modern fitness facilities, and a business centre at the hotel. The on-site restaurant and 24-hour convenience store provide added convenience.
Free Amenities and Services
The hotel offers complimentary wireless internet access, making it easy for guests to stay connected. With nearby corporate offices and the US Coast Guard Training Center, the Hilton Garden Inn is the ideal choice for both leisure and business travelers.
Book your stay at the Hilton Garden Inn Williamsburg for a memorable and convenient experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Great location clean rooms and 24hr pool with great breakfast
The 24hr pool and hot tub needs to be monitored more closely by the staff, there were people in there who were not staying at the hotel very late. It seemed like they were doing inappropriate things in the hot tub which was disgusting and deterred me and my wife from entering and being able to relax. For obvious safety concerns there should be walk thrus every so often after a certain time to make sure people there are guest of the hotel.
It was good
Microwave didn’t work
Good location some staff were helpful. Manager reduced rate for one night.
Refrigerator did not work, shower door would not close without a towel in it. Housekeeping was requested but did not come.
This was a last-minute , late night booking because we were unable to stay at the hotel we previously booked for the weekend. I liked that the Hilton had rooms available, and the front desk staff was kind and efficient. The rooms were clean, we had hot water, and each staff member was friendly and professional.
The price and that breakfast was not included in the rate.
The staff was not helpful
The Staff
Very comfortable and the staff friendly and helpful. Room and bed was also very comfortable.
Fitness facilities could do with a freshen up.
location
The staff was very unresponsive to resolution of my stay
Cleanliness and bar
N/A
Convenient restaurants
$15 for breakfast is ridiculous. No computer for guest to use. There is a printer but no computer so weird
Location was great and the breakfast was very good.
Breakfast was ok. The location of the hotel was great.
I didn’t like it was only one elevator to use.
Convinced to venue we were attending
Bed was hard, air conditioner was very load. Elevator was broken
Everyone that worked there was nice and helped out with whatever was needed. I highly recommend if you need to find somewhere to stay for a few nights. The breakfast was delicious and the other things included.
The air conditioning would work from time to time, but it had a funky smell at times when coming back to the room, but other than that no complaints
Quiet and easy to get to.
The room we stayed in could have used a couch. I know it was a room for disabled but a small couch would be nice say for a family that would stay there with a disabled family member.
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