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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Northlake Village near Interstate 77, the Charlotte Hilton Garden Inn offers easy access to Northlake Mall and various local attractions.
Modern Amenities
Enjoy complimentary Wi-Fi, a flat-screen TV, and a small refrigerator in all rooms. Suites feature extra comforts like a seating area, sofa bed, and spa bath for ultimate relaxation.
Dining Options
Indulge in a delicious cooked-to-order breakfast at the Great American Grill, grab snacks at the Pavilion Pantry, and unwind with a cocktail at the Pavilion Lounge.
Experience comfort and convenience at Hilton Garden Inn Charlotte North. Book your stay now for a memorable visit!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Great location
Breakfast not included
I didn’t try the breakfast because it was $15 per person for the same type of breakfast the Holiday Inn next door was serving for free. They did have free coffee but they were out of tea.
The property is under construction and the closed off areas look terrible. There is a curtain that “closes off” one hallway but it’s hang down and you can see the giant mess behind it. There is a gated area that looks like where a pool used to be and the area connecting it to the hotel is a bit of a disaster. We also had to kick our door in because it got stuck every time.
Everything
We booked this hotel in November to attend a concert at Bank of America stadium. On Sunday we got an email welcoming us then Thursday we had an email saying our reservation was canceled and rebooked in South Charlotte. That is 20 mins on a good day, after a concert more like an hour. We elected to stay downtown so we could walk to the venue because we know how hard transportation is after a show. Hotel offered no sympathy or concern, making it worse we are Hilton Grand vacation members. Really makes you feel unvalued. We had additional reservations at the property, cancelled all of them and will never patronize this hotel again.
Black bald head ghetto lady was very rude at the front desk
The view and lcloseness of stores since we had to pool
The price the fact we couldn't cancel the second night booking cause the it free
Staff was excellent
The fact that when I booked the room it had continental breakfast included but I still had to pay for it
5 out of 5. Great employees and the renovations are very nice. Great shower and beds were awesome
I had a lovely experience with Clayton, he was very professional and understanding of a booking mistake I made, he had patience and came with solutions! I would recommend this property based on the service alone, five stars!!
It was clean and well kept. Parking was a small issue bc of some construction.
Parking was a little tricky.
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