Hilton Garden Inn Portland Lake Oswego

Hotels
Hilton Garden Inn
8.5 (390 reviews)
14850 Kruse Oaks Drive , Lake Oswego , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Limited parking
Inconsistency in breakfast quality

Categories

Cleanliness
8
Most rooms are very clean, but some comments mention issues like stained towels and loud AC.
Service
9
Staff received high praise for friendliness and efficiency, particularly Anne in the restaurant.
Location
9
Several reviews highlight good and convenient locations, close to freeway access and restaurants.
Room Quality
8
Rooms are comfortable, though there are mentions of discomfort with beds in some instances.
Amenities
8.5
Facilities like the pool and gym received positive remarks; however, the breakfast quality varied.
Value for Money
8.5
Many guests feel the hotel offers good value for the quality and service provided.
Food and Beverage
8.5
Food quality received favorable reviews, though there were some isolated incidents with breakfast items.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:55

Property Description

Modern Amenities and Convenient Location

Located just a short drive from Portland city centre in Lake Oswego, Oregon, the Hilton Garden Inn Portland Lake Oswego offers comfortable accommodations and exceptional service. Situated near major motorways, guests have easy access to various attractions such as the Oregon Zoo and Portland International Airport.

Contemporary Conveniences

Guests can enjoy complimentary wireless internet access, a state-of-the-art fitness centre, and spacious meeting facilities during their stay at the Lake Oswego Hilton. Whether traveling for business or leisure, these modern amenities cater to the needs of every guest.

Exceptional Service

Experience top-notch service at the Hilton Garden Inn Portland Lake Oswego. Our dedicated staff ensures that your stay is memorable and stress-free. Book your stay now and indulge in comfort and convenience at our hotel.

Important information:

Please note guests traveling with pets are subject to USD 50 per pet for 1-4 night stay and USD 75 per pet for 5+ night stay.

Shuttle service for Hilton Garden Inn Portland/Lake Oswego is complimentary within 5 miles of their front door, and it runs between 6:30 AM and 7:00 PM daily. It has to be scheduled with the Front Desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 390 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
W
William couple us
10
Comfortable and relaxing!
Pros:

It looked new and fresh. The receptionist was very helpful and friendly. Our room was ready early and he gave us a late check out with no extra charges. That really helped us! Very much appreciated!

Cons:

We liked everything

2026-04-18 via Nuitee
M
Marquese couple us
10
2026-04-11 via Nuitee
A
Alec solo_traveller us
10
2026-04-09 via Nuitee
I
Irfan extended_group us
10
Excellent location, clean comfortable room, excellent mobile app experience
Pros:

Excellent room, spacious, nice, subtle fragrance in bathroom and room. Comfortable bedding and pillows, excellent AC. Closet set up is open with wire drawers so easy to see if you are forgetting something. Keurig coffee maker, microwave, and fridge are there and worked fine. Too bad the two water bottles were free only for higher level Hilton members. Metal cover on the door peep hole is appreciated.

Was able to check in via the Hilton app the day before arrival and request the digital key. Already assigned room 216. On arrival, coworkers waited in line to check in while I looked and the digital key was now in the app so went straight to my room. Used the Hilton app to get in and out of my room throughout my stay. Never needed a room key. Was able to check out via the app as I was leaving in the morning. Excellent app experience.

Cons:

This is for room 216. Only two things that should be easy for management to rectify: the shower curtain has seen better days. Several tears in the see-through section. While in the shower, at the top where the round plastic rings attach to the road, the fabric had tears across the entire curtain. Considering how nice the rest of the bathroom and room are, this was not a good look.

Second, the grill on the wall for the exhaust was covered in thick dust. Again, easy to rectify. Quick vacuum should take care of it and, again, considering how nice the rest of the bathroom and room looked, it is a bit incongruous.

2026-03-28 via Nuitee
W
William couple us
10
Excellent area, would stay again.
Pros:

The bartender

Cons:

Not clear whether snacks in room are complimentary or for sale….

2026-03-19 via Nuitee
T
Toran couple us
10
I was overnight in the community that I visited. The restaurant—menu and food quality was excellent for my stay.
Pros:

Accessibility; parking convenience;functional

Cons:

NA

2026-03-16 via Nuitee
T
Taunya family_with_children us
10
2026-02-11 via Nuitee
M
malissa couple us
10
2026-01-25 via Nuitee
M
Marcia couple us
7
Pretty good.
Pros:

Cleanliness and comfort of room. Very quiet area.

Cons:

Difficulty controlling the heat with the remote control.
Breakfast was not included.
Unfriendly front desk staff. We had one friendly front desk staff and one very unfriendly.

2026-01-25 via Nuitee
D
Deborah solo_traveller us
10
Pros:

Good location, comfy rooms

Cons:

Nothing

2026-01-20 via Nuitee
C
Chiho couple us
9
2026-01-19 via Nuitee
D
Deborah solo_traveller us
10
2026-01-17 via Nuitee
D
David couple us
9
Another Pleasant stay with Hilton
Pros:

Staff is always friendly and helpful. Beds are very comfortable. Location is great. Pool and Jacuzzi are always clean

Cons:

Paint peeling from ceiling in shower. Missed mildew in caulking around shower.

2026-01-04 via Nuitee
D
David couple us
9
Another Pleasant stay with Hilton
Pros:

The staff is always very friendly and helpful. The pool and Jacuzzi is always clean. The beds are comfortable.

Cons:

Paint peeling from ceiling in shower. Mildew in some of the caulking in the shower. Corner if the sheet was ripped and wouldn't stay on the bed.

2026-01-04 via Nuitee
S
Stephanie family_with_children us
9
Great place in the metro area
Pros:

This hotel is the perfect home base for Portland Metro visits. It's in a super safe, clean, family friendly community. The hotel is extremely clean. Rooms are comfortable and have everything you need. Our room on the sixth floor was quiet.

Cons:

Parking is kind of a bummer. Very limited spaces in front of the hotel and the parking garage is pretty tight.

2025-12-28 via Nuitee
K
Karen solo_traveller us
9
Nice hotel
Pros:

Clean, comfortable, Keurig coffee maker. Noon checkout.

Cons:

Charged incorrect total...hoping that got corrected. Couldnt get tv to turn off. $50 pet fee - a bit high for 1 night.

2025-12-23 via Nuitee
B
Brian couple us
10
2025-12-20 via Nuitee
K
Karen couple us
10
2025-12-11 via Nuitee
K
karla couple us
8
2025-11-30 via Nuitee
K
Kent couple us
9
2025-11-17 via Nuitee