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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort at Hilton Garden Inn Saint Charles with spacious rooms featuring modern amenities like flat-screen TVs and free Wi-Fi.
Convenient Facilities
Take advantage of the 24-hour Pavilion Pantry Market, gym, business center, and meeting facilities during your stay.
Prime Location
Explore nearby attractions such as Zanies Comedy Club, Chicagoland Theatre, and DuPage Expo Center just minutes away from the hotel.
Book your stay at Hilton Garden Inn Saint Charles for a perfect blend of relaxation and convenience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Everything was wonderful.
Our room location. My handicapped husband had a very difficult time getting to our room as it was the furthest away from the elevator. The elevators are only at one end of the hotel and for elderly, it is a long walk to the other end. Because the hotel was fully booked, I understand why we could not change rooms.
Very upscale. Would love to have stayed longer.
Clean and comfortable rooms. Staff was very friendly.
Wonderful property!!! Friendly & Accommodating!!
Clean. Nice staff. Love the shop with food and drink.
Pool too cold!!!!
Great breakfast location is a bit drive to Naperville or schamburg
All good great facility
Le confort de la literie et le calme de l'hôtel malgré la route à proximité.
La piscine était en rénovation et la salle de gym avait une drôle d'odeur...
Close to where we had plans
no hot tub
very clean, friendly staff! room was great size. was contemplating going with another hotel but chose this location and so very happy i did! when i forgot my room key in my room, a new one was made no problem. i also left an article of clothing. they contacted me the next day to have it shipped or picked up! super nice. must stay
everything was great! wish breakfast would've been included and not extra, looked good!
I was double charged staff was rude and not helpful at all. No one came to clean my room or change the trash bags
They charged me their price not the one I agreed to when I booked through you. Now I have to try & fight them to reduce the billing- charge to my credit card. Will not go back to them if they don't honor org price. Not sure I should use you again. I have stayed there 3-4 times last month & will be continuing to return to area every week for sometime but need to control costs & when they don't honor org deal I can't continue doing business this way.
Very clean and no smell of marijuana anywhere in or around the property. 😊
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