Hilton Garden Inn Philadelphia Center City

Hotels
Hilton Garden Inn
8 (4073 reviews)
1100 Arch Street , Philadelphia , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.25
Reports of blood in elevators and used toiletries, affecting cleanliness perception.
Service
8.75
Friendly and helpful staff reported, particularly mentioned positive experiences.
Location
9.25
Excellent location close to attractions and restaurants.
Room Quality
7.75
Some issues with room cleanliness and noise, but generally spacious and modern.
Amenities
7.25
Limited breakfast options and issues with advertised amenities (pool and hot tub).
Value for Money
7.75
Guests felt the prices did not match their experiences, particularly regarding parking costs.
Food and Beverage
8.25
Breakfast received commendations but could offer more variety.
Overall Experience
7.75
Overall mixed feelings due to cleanliness issues and price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Luxurious Amenities

Experience comfort and convenience at Hilton Garden Inn Philadelphia Center City, where every room is equipped with modern essentials like a microwave and flat-screen TV.

Dining Delights

Indulge in delicious meals at the Garden Grill & Bar, offering stunning city views through floor-to-ceiling windows. Unwind with a drink at the Pavilion Lounge or explore nearby dining options just steps away.

Prime Location

Conveniently situated near Reading Terminal Market and Independence Hall, our non-smoking hotel is the perfect choice for both business and leisure travelers. Book now to enjoy complimentary WiFi and access to our 24-hour business centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 4073 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
Y
YARDEN family_with_children il
4
Pros:

חניה לא בחינם ולא של המלון אלא של העיר. ל2 לילות עלה לנו 80 דולר חניה. מהחניון יש אפשרות להגיע דרך מעלית למלון. המיקום בתוך סמטה / רחוב. אין כספת בחדר אלא מאחורי הדלפק, הארוחת בוקר בינונית ואי אפשר לשבת לבד אלא מושיבים אותך. מבחינת מיקום הוא מעולה 2 דקות מהשוק אוכל המפורסם ועוד 10 דקות הליכה מפעמון החירות ומאוד קרוב לציינה טאון, אולי 2 דקות הליכה. הצוות נחמד. פילדלפיה זו עיר עם המון הומלסים בעיקר איפה שישנו.

2026-08-29 via Nuitee
L
Leticia solo_traveller es
5
Pros:

El desayuno, lo mejor

2026-08-29 via Nuitee
K
Ka Ho family_with_children hk
1
2026-08-27 via Nuitee
G
Gwendolyn solo_traveller us
10
2026-08-27 via Nuitee
J
Joshua couple us
8
Close to Chinatown
Pros:

Location

Cons:

The outside smell

2026-08-25 via Nuitee
L
Luis family_with_children es
9
Hotel muy recomendable, céntrico y muy limpio con habitaciones espaciosas
Pros:

Céntrico, muy limpio y personal muy atento

Cons:

Nada

2026-08-24 via Nuitee
J
James solo_traveller us
6
Gotcha !
Pros:

Secure. Good location. Guests were friendly.

Cons:

Add on costs were surprising 😕. Desk staff person wasn't too forthcoming with reasons why.

2026-08-24 via Nuitee
A
Amy couple us
8
2026-08-23 via Nuitee
H
Heather extended_group us
1
Way too Expensive parking-sucks!
Pros:

Room was nice

Cons:

The amount of money I had to spend to park there. For one night I spent almost $70 to park. That’s insane!!!!!! How does it cost almost the same for one night as it does to park!?!? Never never NEVER again!!!! That hotel could do more for their guests.

2026-08-21 via Nuitee
B
Bartlomiej family_with_children pl
9
Super pobyt
Pros:

Czysto, profesjonalnie, miło

2026-08-20 via Nuitee
D
Daniela solo_traveller bg
1
Cons:

Rude front desk employee — refused to help us when we asked if we could leave our luggage, and as a result, we missed our flight.

Breakfast was included in our reservation, but we were not given the breakfast voucher. Instead, we were given a piece of paper stating that we had to pay $21 per person for breakfast. The following day, I had to spend time investigating why I was being asked to pay for something that was already included in my reservation.

2026-08-20 via Nuitee
N
Nichole solo_traveller us
10
2026-08-19 via Nuitee
S
Sean family_with_children us
10
Comfortable stay close to everything.
Pros:

The facility was exceptionally well-maintained, and the staff was fantastic. The room was great and very comfortable.

Cons:

It appeared that there was a persistent water leak from the bathroom above ours that had never been addressed.

2026-08-18 via Nuitee
K
Khonatbek solo_traveller kz
8
Pros:

The location. Very clouse to bus/metro stations

2026-08-18 via Nuitee
S
Stuart couple gb
8
Enjoyable but could have been better
Pros:

Location, size of room, facilities

Cons:

Old fashioned and a bit run down

2026-08-17 via Nuitee
J
Jennifer extended_group us
8
Great location to explore the city center of Philadelphia!
Pros:

The location was excellent -- perfect for all major attractions, as well as the train/ subway stops. The room was nice and clean, we did not get any room service, however, and we did ask for a few replacement towels ( we were staying 3 nights). We had breakfast there once, but preferred the market next door. The breakfast was fine, but the coffee was not so great. The parking area was big and there was easy access to the hotel. It is not free, but we did not expect it to be.

Cons:

Some of the area (hallways) looked a little worn. Also, when we inquired about the fitness room, the front desk person didn't seem to know if there was one or not (we found it). Generally, the staff was very friendly and helpful.

2026-08-17 via Nuitee
N
Netzer solo_traveller il
7
Very serviceable hotel in a great location
Pros:

It's a very serviceable hotel in a great location (walkable even up to old city in about 10 min, or just take 2 subway stops). Staff was very pleasant and helpful, everything was clean.
Breakfast was ok, not something special.

Cons:

Small stuff... not every bed has electric outlets on both sides, expect some noise from the street (not too bad at 7th floor, but still), AC is also not super quiet.
The one thing that annoyed me a bit more though is the floor of the dining area for breakfast that could've used a mop, in both days we were there... our shoes made a crunch sound at every step because something was sticky somewhere.

2026-08-17 via Nuitee
D
David family_with_children il
8
2026-08-15 via Nuitee
L
Lénaïc family_with_children fr
8
2026-08-15 via Nuitee
A
Arianna extended_group it
9
2026-08-14 via Nuitee