Hilton Garden Inn Philadelphia Center City

Hotels
Hilton Garden Inn
8 (4051 reviews)
1100 Arch Street , Philadelphia , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.25
Reports of blood in elevators and used toiletries, affecting cleanliness perception.
Service
8.75
Friendly and helpful staff reported, particularly mentioned positive experiences.
Location
9.25
Excellent location close to attractions and restaurants.
Room Quality
7.75
Some issues with room cleanliness and noise, but generally spacious and modern.
Amenities
7.25
Limited breakfast options and issues with advertised amenities (pool and hot tub).
Value for Money
7.75
Guests felt the prices did not match their experiences, particularly regarding parking costs.
Food and Beverage
8.25
Breakfast received commendations but could offer more variety.
Overall Experience
7.75
Overall mixed feelings due to cleanliness issues and price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Luxurious Amenities

Experience comfort and convenience at Hilton Garden Inn Philadelphia Center City, where every room is equipped with modern essentials like a microwave and flat-screen TV.

Dining Delights

Indulge in delicious meals at the Garden Grill & Bar, offering stunning city views through floor-to-ceiling windows. Unwind with a drink at the Pavilion Lounge or explore nearby dining options just steps away.

Prime Location

Conveniently situated near Reading Terminal Market and Independence Hall, our non-smoking hotel is the perfect choice for both business and leisure travelers. Book now to enjoy complimentary WiFi and access to our 24-hour business centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 4051 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
J
jean-philippe extended_group fr
8
Très bien je recommande cet établissement
Pros:

La situation géographique est très bien , en plein centre ville, tout est à côté de l’hôtel, le petit déjeuner est très bien

2026-08-08 via Nuitee
A
Azhar solo_traveller pk
8
Pros:

Location

Cons:

Wifi disconnects frequently, breakfast options are limited even only fried or boiled eggs are offered no omletes, no pancakes

2026-08-08 via Nuitee
F
Francesca extended_group it
5
2026-08-08 via Nuitee
K
Katharina couple nl
2
Unexpected added costs and an overall dystopian environment
Pros:

Close to the conference center - but entry under a bridge with homeless and intoxicated people all around

Cons:

Homeless and intoxicated people sleeping on the streets around the hotel. But also reception personnel not helpful at all: We tried to split the invoice across two cards, after several reinsurances that it worked only one card was charged - and that was not the card on file. We paid 300euros more than booking indicated - they could not explain why. It was not possible to check out early. We left one night early because of the old hotel, surroundings, and unventilated bathroom, and they could not check out us out before the next morning. Very slow service.

2026-08-06 via Nuitee
J
Jessica extended_group us
5
2026-08-04 via Nuitee
G
Grover couple us
6
Decent hotel in a good location.
Pros:

Good location. Adequate room and breakfast.

Cons:

Parking arrangements were both confusing and expensive. Part of the convention center complex so basically a convention center environment.

2026-08-04 via Nuitee
C
Christine solo_traveller de
8
Pros:

Die Lage war perfekt, schön zentral. Wir hatten leider ein Zimmer mit Blick auf den Parkplatz aber dafür war es sehr ruhig.

Cons:

Der Blick aus dem Fenster.

2026-08-03 via Nuitee
G
Grace couple us
10
2026-08-02 via Nuitee
K
Kate family_with_children us
8
2026-07-25 via Nuitee
D
David family_with_children ca
10
Spot idéal pour virée à Philadelphie
Pros:

Propreté , confort, grandeur des chambres, emplacement

Cons:

Rien

2026-07-24 via Nuitee
B
Betiana family_with_children ar
9
Pros:

La ubicación del alojamiento es excelente y la habitación era muy confortable.

Cons:

El personal no se destacaba por ser muy amable

2026-07-24 via Nuitee
L
Laura couple us
9
2026-07-23 via Nuitee
J
Jennifer family_with_children us
8
Convenient, clean hotel- sketchy and sad area of Philly!
Pros:

Easy to get in and out, close to venue

Cons:

The area is really dirty and there are people lying in the sidewalks. It smells like urine outside. The listing gave the impression there was a parking garage for the hotel. It was an adjacent public garage. The garage didn’t allow in and out for guests- so I had to pay 25 for a few hours and then another 40 when I went back in to stay the night. That’s a lot and very inconvenient. Also- the parking lot was not well lit and very scary. The hotel itself was very good and clean. Breakfast was just a regular hotel bagged eggs thing- but because there weee servers even though they just brought drinks- we had to tip- I would rather just get my own coffee as we waited on ourselves at the typical breakfast buffet as usual. The staff in there were very nice. The lobby smelled like weed the whole time. The proximity to things was very good.

2026-07-23 via Nuitee
O
Orsolya extended_group hu
9
2026-07-23 via Nuitee
A
Angela solo_traveller ca
10
Clean and well-appointed hotel in ideal downtown location
Pros:

Great central location, walking distance to many of the city's attractions. Lots of food options within walking distance, especially Reading Terminal Market. Included breakfast was great, with plenty of options. Room was clean and spacious. 2 TVs in the room was fun! Made it easy to watch simultaneous FiFA world cup matches :-)

Cons:

Ir was a little weird that I got handwritten breakfast vouchers at check in, and had to stand there and wait for 12 voucher cards to be individually handwritten (one for each of our family of 4, for each of the 3 mornings we spent there). In this day and age, you'd think this would all be electronic, or put our room number on the list the breakfast room staff can access, etc.

2026-07-22 via Nuitee
A
Andrea extended_group gb
8
2026-07-21 via Nuitee
J
JSD19 Couples Arvada, Colorado
8
Good
Pros:

It was a good location next to Reading Market and the Convention Center. It felt like a good value for what we paid considering the location.

2026-07-20 via Tripadvisor
B
BRENDA solo_traveller us
10
Amazing
Pros:

That staff went about and beyond !!!!!I hade just been released from the hospital before I checked in they made me feel like I was the only guest there

Cons:

Microwave not the room. That's it!!!!

2026-07-20 via Nuitee
P
PATRICIA extended_group br
10
2026-07-20 via Nuitee
Y
Yaser family_with_children us
7
2026-07-20 via Nuitee