Crowne Plaza Royal Victoria Sheffield by IHG

Hotels
•
IHG
8.6 (140 reviews)
Victoria Station Road, Royal Victoria, Sheffield, England, S4 7YE , Sheffield , GB
44-1142-768822

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Facilities

Fitness facilities
Fireplace in lobby
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
7.05
Negative mentions of cleanliness issues, including dirtiness and dead bugs.
Service
9.55
Most reviews highlight friendly and efficient service.
Location
9.35
Good location with parking, favorable mentions.
Room Quality
8.55
Rooms described as comfortable but with some issues in temperature control and minor elements.
Amenities
8.55
Basic amenities were noted, but some amenities like coffee machines were requested.
Value for Money
8.55
Favorable mentions of value but some criticisms regarding food quality for the price.
Food and Beverage
8.05
Mixed reviews about food quality, especially the breakfast having issues.
Overall Experience
9.15
Generally positive experiences with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:08

Property Description

Luxurious Amenities
Indulge in the sauna and 24-hour fitness center, topped off with complimentary wireless internet and concierge services.

Dining Excellence
Savor delectable meals at Cunningham Restaurant and enjoy snacks at the cafe. Experience 24-hour room service and unwind at the bar/lounge.

Event Spaces and Business Facilities
Utilize the 3229 square feet of event space, conference center, and 24-hour business center. Take advantage of self-parking, VisitEngland's star rating, and the hotel's convenient location in Sheffield.

Book your stay at Crowne Plaza Royal Victoria Sheffield, an IHG Hotel, for an unforgettable experience in the heart of Sheffield.

Important information:

  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 140 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.35
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.15
S
Scott
8
Pros:

Hotel is looking a bit tired. For the price I would have expected it to be a little nicer

2025-10-12 • via Nuitee
K
Kevin
10
Wonderful Hotel and excellent food
Pros:

We had a wonderful stay at Crowne Plaza Royal Victoria Sheffield by IHG. From the moment we arrived, the staff were welcoming and attentive, making us feel genuinely valued as guests. Our room was immaculate, comfortable, and thoughtfully appointed with everything we needed for a relaxing stay. The bed was exceptionally comfortable, and we appreciated the quiet, well-maintained environment.

Breakfast was delicious, with a wide selection of hot and cold options, all presented with care and freshness. The hotel’s facilities were excellent and convenient for exploring Sheffield and the surrounding area.

Overall, the exceptional service, spotless rooms, and great amenities made our stay truly enjoyable. We highly recommend Crowne Plaza Royal Victoria Sheffield and look forward to returning on our next visit to the city.

2025-10-10 • via Nuitee
W
Wayne
10
Pros:

Stayed one night as a party of 4 two separate rooms each with 2 double beds and ensuite bathrooms...the rooms were spotless beds were super comfortable staff were very helpful and friendly when in sheffield again i wont stay anywhere else.

2025-10-02 • via Nuitee
O
Olivia
8
A good hotel for short stay
Pros:

A very pleasant hotel in a good location with parking. Large, comfortable room, clean. Breakfast was varied and delicious. The staff was very friendly and polite.

2025-09-27 • via Nuitee
C
chris
6
Nice and basic
Pros:

Nice room basic amenities. Unfortunately the room got very hot and to have the window open meant listening to the hotel fans humming all night.

2025-09-21 • via Nuitee
L
Lynn • family
10
Pros:

A lovely, traditional hotel, but with all the modern conveniences. The staff are friendly and efficient, and the service is excellent.

2025-09-21 • via Nuitee
J
Jemima
10
Lovely stay, excellent breakfast
Pros:

Stunning breakfast, excellent range of food that catered to many palates, very clean room, friendly staff, lovely building- exactly what we needed and would stay again!

2025-09-16 • via Nuitee
P
Paula
10
Pros:

.

2025-09-06 • via Nuitee
R
Rachael
4
Don’t visit!
Pros:

Hotel was dirty. Food from bar sent back as the sandwich had no filling. Dead bugs on the stairs and on the window sills next to the table in the restaurant. Hot breakfast was in fact cold. Don’t visit - certainly not worth the money and like no other Crowne Plaza that I have visited.

2025-09-03 • via Nuitee
S
Simon • family
4
Pros:

The hotel was fine but we had a terrible night sleep because of noisy guests.

We booked this hotel rather than a budget alternative to avoid this type of behaviour.

I’ll choose somewhere else next time.

2025-08-31 • via Nuitee
M
Mark
10
Great Stay
Pros:

Great place to stay definitely one of the best in Sheffield.

2025-08-25 • via Nuitee
V
Verified traveler
8
Highly recommended
Pros:

Couldn't really fault our stay in any way.

Reception were very friendly & courteous & particularly happy to help which was very welcoming.

Breakfast service was also first class.


Would certainly recommend this hotel if staying in Sheffield.

It's about a 15-20min walk to the city centre.

2025-08-24 • via Nuitee
B
Bilal
8
Pros:

Lovely hotel
Comfortable rooms
Breakfast was underwhelming for the price of this hotel.
Room needs a coffee machine

2025-08-24 • via Nuitee
M
Marvin
10
Enjoyable stay.
Pros:

Had some food from the bar menu and enjoyed it. Bar service a little slow with one pint poured badly. Service improved as the evening went on. Room was very comfortable although tv looked like it was about to fall off the wall. Aircon was working thank god. Breakfast was plentiful but a mixture of cool, lukewarm and hot items wasn’t the best but was starving so powered my way through it.

2025-08-14 • via Nuitee
K
Kevin
10
Outstanding stay, excellent food and staff
Pros:


Recent investment has clearly raised the standard throughout the hotel. Facilities look refreshed and well maintained.
Staff were exceptional — friendly, professional and attentive. Some of the best service we’ve experienced; every team member we met went out of their way to help.
Evening meal was very good and clearly made from fresh ingredients. My wife and I both had the steak: cooked perfectly and served with proper home‑cooked chips — a real treat.
Parking is safe, convenient and easy to access, which made arrival and departures stress‑free.
Because of this experience we’ll be visiting Sheffield more often for both leisure and business. Our colleagues and I now plan to use Crowne Plaza Royal Victoria Sheffield as our preferred hotel while working in the city.

Highly recommended for quality accommodation, excellent service and reliably good food.

2025-08-11 • via Nuitee
Z
Zainab
10
Value for money
Pros:

Amazing hotel near the city centre
Wonderful receptionist abd fantastic breakfast

2025-07-30 • via Nuitee
K
Katie • friends
10
Pros:

We had a lovely stay here and was so impressived by the building and value for money of the place.

The room was spacious and very clean and the aircon was an added bonus

Can’t fault it And would definitely come back

2025-07-27 • via Nuitee
L
luke
8
Excellent hotel, very small disappointment
Pros:

Very nice hotel, very clean and tidy, little disappointed with the parking charge when we paid nearly £350 for 3 nights and still had to pay £18 for on site parking? also no food (breakfast) involved, ranged from £13 to 18 extra if wanted breakfast, we will be booking again because of how clean and tidy it was so this isn't a review to bad mouth the hotel just disappointed with a couple of things thats all

2025-07-16 • via Nuitee
E
Eliana
10
Pros:

Staff were amazing, food absolutely delicious, thank you to the restaurant manager and Ewan. Unfortunately a few groups were around with limitations to the bar ‘Prom night’, which vastly reduced where to socialise. The elevator is quite small and dated )a new one is in construction). Access for wheelchair/scooter very limited, the doors need to be a both way action, trying to pull a door towards you was a struggle whilst driving the scooter.

2025-07-10 • via Nuitee
R
Rachael • family
10
Pros:

Great place - really beautiful and very nice rooms and breakfast

2025-07-06 • via Nuitee