FOUR Essen City Centre

Hotels
Marriott
8 (601 reviews)
Frohnhauser Str. 6, Essen, NW, 45127 , Essen , DE

Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Newspapers in lobby (surcharge)
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Outdated rooms
Air conditioning problems

Categories

Cleanliness
7.46
Some reviews mentioned issues with cleanliness, especially regarding carpets and bathroom condition.
Service
8.93
Overall positive feedback on the friendliness and helpfulness of the staff.
Location
8.97
Multiple reviews highlighted the great location, close to the city center.
Room Quality
6.92
Some rooms were noted as outdated and complaints about bedding quality.
Amenities
7.45
Complaints about missing amenities like a fridge, and issues with the air conditioning.
Value for Money
7.91
Value perceived as decent but not exceptional based on the condition of amenities and room.
Food and Beverage
8.46
Positive reviews regarding the quality and variety of breakfast options.
Overall Experience
7.93
General satisfaction expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:24

Property Description

Recreational Amenities: Sauna and fitness center provide relaxation and exercise options.
Dining Options: Enjoy lunch or dinner at Amaroso, or opt for 24-hour room service. Unwind with drinks at the bar/lounge.
Convenience and Business: Benefit from complimentary internet access, concierge services, banquet hall, and a 24-hour business center.

Experience convenience and luxury at Holiday Inn Essen - City Centre. Book now to enjoy a centrally located stay in Essen with easy access to major attractions and event spaces.

Important information:

  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8
Based on 601 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
A
Adrian solo_traveller de
2
Pros:

Lage, freundliche Personal

Cons:

Keine Klimaanlage

2026-07-01 via Nuitee
S
Schaapman couple nl
10
Fijn dat ze aan onze wens hebben voldaan we vragen altijd de zelfde kamer... en deze keer was top..
Pros:

Ontbijt is altijd uitstekend. en de locatie we waren naar een concert van Helene Fischer geweest in Gelsenkirchen. de afstand was goed te doen....

Cons:

Niks

2026-06-25 via Nuitee
A
Arthur solo_traveller de
10
2026-06-17 via Nuitee
J
J.A solo_traveller nl
5
Jammer
Pros:

Lokatie

Cons:

Zelfde oude gedateerde kamer als tijdens holiday in de naam van het hotel was. Renovatie werkzaamheden in bovenste verdiepingen met veel hinder zowel inpandig als het verkeer van buiten.

2026-06-14 via Nuitee
A
Andrej family_with_children si
10
Top Aufenthalts!
Pros:

Das Frühstück im FOUR Essen City Centre ist ein echtes Highlight des Aufenthalts – reichhaltig, frisch und ausgesprochen lecker. Die vielfältige Auswahl an Speisen, duftendes Gebäck, hochwertiger Kaffee und die angenehme Atmosphäre sorgen für einen perfekten Start in den Tag. Absolut empfehlenswert! Lokation Top!

Cons:

Es gab eigentlich nichts Wesentliches zu beanstanden. Unser Aufenthalt war insgesamt sehr angenehm und entsprach unseren Erwartungen. Falls man etwas erwähnen möchte, dann höchstens kleinere Details, die unseren positiven Gesamteindruck jedoch in keiner Weise beeinträchtigt haben.

2026-06-08 via Nuitee
J
JP couple nl
2
Jammer
Pros:

Heb voor 3-Juni/tot 4-Juni geboekt,maar kwamenin hotel wat met renovatie bezigwas.'Heb mijn verhaal bij receptie gedaan en gemeld dat ik een andere kamer wilde hebben wand boven ons waren ze aan het boren en hakken.We zijn toen naar huis gegaan om 19.00 en an dere ochtent mijn klacht gedaan,en die heefd goed werk daar van gemaakten afgehandeld voor mij,mijn dank hiervoor.

Cons:

De overlast van renovatie

2026-06-05 via Nuitee
T
Taher solo_traveller de
7
2026-06-04 via Nuitee
M
Michael solo_traveller nl
8
Doubtful
Pros:

Location near to centre

Cons:

Personell. Could not even pronounde number 110 in English, nor in German. Cleaning service should wait until somebody checks out before entering the room !!!!!!!!!

2026-06-01 via Nuitee
S
Steffen solo_traveller de
1
Cons:

Ab halb acht wurde über uns durchgehend gebohrt. Es war kein schlaf mehr möglich. Rezeption nicht erreichbar. Nach mehreren Versuchen wurde uns versprochen das es abgestellt wird. Es wurde nur etwas weiter weg gebohrt.

2026-05-30 via Nuitee
W
William Biemans couple nl
10
2026-05-30 via Nuitee
E
Eva family_with_children nl
3
Pros:

Het ontbijt

Cons:

Er was lekkage in de centrale hal waar een renovatie was, het water kwam uit het plafond, langs elektriciteitskabels gestroomd, ik heb geen oog dicht gedaan uit angst voor brand.

2026-05-27 via Nuitee
A
Andreia Filipa family_with_children fr
8
2026-05-27 via Nuitee
N
nina solo_traveller de
3
2026-05-26 via Nuitee
S
Simon couple nl
7
2026-05-24 via Nuitee
R
Roy couple fi
9
Comfortable and easy :)
Pros:

Comfortable hotel, clean, well organised and helpful staff. Good location for us, and quiet at night.

Cons:

It was too warm at night in the room - it would be good to have a lighter duvet option.

2026-05-23 via Nuitee
M
Marcel family_with_children de
9
2026-05-15 via Nuitee
N
Noureldin solo_traveller eg
1
2026-05-10 via Nuitee
O
Ola solo_traveller gb
3
Nights of horrors
Pros:

We have been using that place for over 20 year. Whatever we booked online is what we got but not on this . We booked apartment (room &sitting ) king supreme but we got a room and without aircondition. We asked for aircon . The officer said not on yet ..and we have to open window. Paying €360 for 2 nights without aircon is a scam

Cons:

Breakfast and staffs ok. But they canot give what the management has taken away

2026-05-04 via Nuitee
D
Daniel dawid couple de
9
Pros:

Super Personal, tolles Frühstück

2026-04-28 via Nuitee
S
Saskia solo_traveller de
7
2026-04-28 via Nuitee