Holiday Inn Express Federal Way - Seattle South by IHG

Hotels
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Holiday Inn Express
8.8 (582 reviews)
32124 25th Avenue S , Federal Way , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Clean and comfortable accommodations
High-quality breakfast options
Good location
Cons:
Issues with cleanliness
Problems with the pet policy
Privacy concerns with room assignment

Categories

Cleanliness
7.8
Some reviews mention cleanliness positively, but there are complaints about hair in the bed and homeless people around, which impacted the perception.
Service
9.3
Staff received several positive mentions regarding their helpfulness and professionalism.
Location
8.8
Location was generally well-received, although some concerns about nearby homeless encampments were noted.
Room Quality
8.8
Rooms were described as clean and in good working order, but there was a major issue with privacy due to entering another guest's room.
Amenities
8.8
Amenities such as breakfast and swimming pool were appreciated, though some guests expected a jacuzzi.
Value for Money
8.8
Overall perceptions of value were positive, attributed to the quality of service and accommodations.
Food and Beverage
8.8
Breakfast options received high praise for being well-stocked and diverse.
Overall Experience
9.3
Guests expressed a high level of satisfaction with their overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Heated Indoor Pool and On-Site Restaurant
The Evergreen Inn & Suites Seattle Federal Way boasts a heated indoor pool for relaxation and an on-site American restaurant, Seasons, offering a variety of delicious meals.

Comfortable Rooms with Modern Amenities
Stay connected with free Wi-Fi and unwind with a flat-screen cable TV in the well-equipped rooms. Enjoy the convenience of an in-room coffee maker, refrigerator, and microwave during your stay.

Convenient Shuttle Service and Fitness Center
Take advantage of the free shuttle service to explore nearby attractions and maintain your workout routine at the on-site fitness center with cardio equipment.

Experience comfort and convenience at Evergreen Inn & Suites Seattle Federal Way. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Guest Reviews

8.8
Based on 582 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.3
Y
Yesi • couple • us
4
2026-08-18 • via Nuitee
G
Gayle • solo_traveller • us
10
It was very good
Pros:

Coffee was great breakfast was great

2026-08-18 • via Nuitee
F
Franz • extended_group • de
9
2026-08-14 • via Nuitee
H
Hugo • solo_traveller • us
10
2026-08-10 • via Nuitee
T
Tuduetso • couple • us
4
2026-08-10 • via Nuitee
S
Steve • couple • us
8
2026-08-08 • via Nuitee
A
An Yu • extended_group • tw
9
2026-08-05 • via Nuitee
N
Nawaz .A . Hassan • couple • ke
9
EXCELLENT
Pros:

MAKE HOT BREAKFAST

Cons:

NOT MUCH OPTIONS

2026-08-03 • via Nuitee
E
Eseta • family_with_children • us
10
2026-08-03 • via Nuitee
S
Sven • family_with_children • us
5
2026-08-02 • via Nuitee
S
Sandra • couple • us
7
2026-07-22 • via Nuitee
M
Mehul • solo_traveller • my
9
Pros:

Location - close to public transport

2026-07-19 • via Nuitee
H
HIROSHI • solo_traveller • us
9
Pros:

清潔感があり、快適でした。

Cons:

シャワーの温度が低く、少し寒かった

2026-07-09 • via Nuitee
M
Melanie • couple • us
10
2026-07-05 • via Nuitee
P
Paul • couple • us
10
We enjoyed the stay. Felt homely
Pros:

Spotless clean

Cons:

Nothing

2026-07-03 • via Nuitee
J
Joshua • family_with_children • us
10
2026-06-30 • via Nuitee
V
Valeria • couple • us
10
Love spending the night at this hotel it’s my favorite
Pros:

The view

Cons:

Every think was great

2026-06-27 • via Nuitee
Z
Zhou • extended_group • cn
9
Pros:

Very clean. Close to metro station. Easy access to Seatle downtown. There are also lots of restaurants around. Perfect location overall

2026-06-25 • via Nuitee
J
Jennifer • couple • us
6
Pros:

Hotel itself was nice and clean. Breakfast was a disappointment for holiday Inn.

Cons:

Room was small for a holiday Inn express. Breakfast was not good, everything was to dry.

2026-06-24 • via Nuitee
D
Dustin • couple • us
10
Pros:

Clean and good location

2026-06-24 • via Nuitee