Fairbridge Hotel Cleveland East

Hotels
5.4 (825 reviews)
28600 Ridgehills Drive , Wickliffe , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Outdoor furniture
ATM/banking
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
2.61
Multiple reviews highlighted serious cleanliness issues including dirty sheets, bugs, and odors.
Service
8.08
Most reviews complimented the staff as being helpful and accommodating.
Location
8.62
Positive feedback noted that the location was convenient for travelers.
Room Quality
3.57
Many comments suggested that room quality was poor with dirty conditions and maintenance issues.
Amenities
4.6
Reviews mentioned a lack of essential amenities such as clean linens and functional equipment.
Value for Money
5.56
Some perceived the pricing as reasonable given the experience, but several reviews noted significant dissatisfaction.
Food and Beverage
5.61
Unmentioned directly in the reviews, but general expectations for hotel breakfast and beverages were not met.
Overall Experience
4.58
Overall, experience was significantly hampered by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:52

Property Description

Convenient Location
Located just 15 miles from downtown Cleveland and 7 miles from the Legacy Shopping Village, Fairbridge Hotel Cleveland East offers easy access to key attractions.

Comfortable Accommodations
Enjoy spacious rooms with a seating area, work desk, and coffee maker, ensuring a comfortable stay for both leisure and business travelers.

Nearby Attractions
Explore popular destinations such as the Rock and Roll Hall of Fame and the Great Lakes Science Center, both within a short drive from the hotel.

Book your stay at Fairbridge Hotel Cleveland East for a convenient and comfortable experience.

Important information:

Please note that the minimum check-in age at this property is 21. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 825 reviews
Cleanliness: 2.61
Service: 8.08
Location: 8.62
Room Quality: 3.57
Amenities: 4.6
Value for Money: 5.56
Food and Beverage: 5.61
Overall Experience: 4.58
R
Ramara • solo_traveller • us
3
Horrible we didn’t stay the night we left at 7pm
Cons:

It was dirty , our bathroom was nasty

2026-02-13 • via Nuitee
W
Walker • family_with_children • us
8
2026-01-25 • via Nuitee
C
Chris • couple • us
2
Luckily we were there for less than 12 hours and did not have to use the shower.
Pros:

good location for travelers

Cons:

was not clean, tv didn't work, no extra blankets

2026-01-20 • via Nuitee
M
Michelle • extended_group • us
3
2026-01-19 • via Nuitee
S
Stephen • couple • us
7
For the price this was a decent place to stay. There were no serious problems.
Pros:

Got first flloor and quiet as we requested. The bed was OK. Our $60 deposit was refunded OK.

Cons:

A/C was noisey. Didn't like the smell in the room and could not open the window.

2026-01-19 • via Nuitee
D
Deborah • solo_traveller • us
1
A dump with an unsafe feel.
Cons:

Cigarette burns and rust stains on every surface of the bathroom, stained washcloths and towels. Toilet would not flush. Holes in sheer drapes,

2026-01-19 • via Nuitee
A
April • extended_group • us
4
Never again. I am disappointed.
Pros:

AC and heat worked.

Cons:

This place was a nightmare from start to finish. As soon as we walked in, we were hit with a funky smell that lingered everywhere. The floors felt grimy, like they hadn't been cleaned in ages, and the bathroom was just plain dirty. But the worst part? All our bath towels had these nasty yellow and black stains – absolutely disgusting!

The pillows were rock hard, making it impossible to get a decent night's sleep. And to top it off, there were dead bugs scattered around the room. Safety was a joke too, since our room door wouldn't lock from either the inside or outside. The elevators were ridiculously slow, taking forever to get you anywhere in the hotel.

Overall, the whole place had this creepy and dirty vibe that made us feel super uncomfortable. Do yourself a favor and stay far, far away from this dump!

I also paid in advance online and they charged me an additional $60 at check in.

2026-01-19 • via Nuitee
E
Edeltraut (Edie) • couple • us
2
Outside looks good, but rooms are bad, not functioning correctly, bad customer service, very dated!
Pros:

Nothing

Cons:

First room looked like someone slept it in. Requested another room. Sheets/covers/ very wrinkled, A/C on unit window did not work properly, Toilet lid cover loose and missing screws, handle on toilet not working also loose, Front guest window completely covered with a type of plastic covering, could hardly hear the agent, no smiles, no greetings, poor customer service. Very hot in lobby and not clean. Noisy room guests next door. Will never stay there again.

2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
1
It can use some upgrade
Pros:

Nothing

Cons:

No cleaning in the room, poor maintenance,

2026-01-19 • via Nuitee
T
Tamika • solo_traveller • us
6
Pros:

The price

Cons:

The hotel has a smell

2026-01-19 • via Nuitee
D
Debra • family_with_children • us
5
Pros:

Location was good close to wedding.

Cons:

Paint was peeling in bathroom. Ironing board had stains on it. Ice machine didn't work. Towels had stains on them. Tv Stand was dusty.

2026-01-19 • via Nuitee
J
Justin • extended_group • us
3
Pros:

The staff was very helpful

Cons:

unfortunately dead bugs, dirty sheets, etc. The staff was very nice and helpful but the property needs a lot of maintenance

2026-01-19 • via Nuitee
M
Mor • couple • us
2
2026-01-15 • via Nuitee
B
Barbara • couple • us
1
Very poor service and accommodation were dirty
Pros:

I did not have breakfast, I left the facility after seeing my room and the bathroom that was dirty with urine splash over the back of the toilet. Also there was garbage behind the door that had been swept into corner and never removed. I have some photos that have submitted .

Cons:

The room and bathroom was dirty.

2026-01-15 • via Nuitee
P
Palaniyappan • family_with_children • us
4
2026-01-15 • via Nuitee
P
Paul • couple • us
7
2026-01-14 • via Nuitee
C
Canady • family_with_children • us
6
2026-01-09 • via Nuitee
D
Dana • couple • us
2
Pros:

The price was decent

Cons:

Room was not cleaned very well. We had roaches in our bathroom.

2026-01-03 • via Nuitee
J
Jonathon • couple • us
7
2025-12-23 • via Nuitee
G
griffin • family_with_children • us
6
2025-12-14 • via Nuitee