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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Kid meals
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Central Location in Leicester City Centre
The Holiday Inn Leicester City is conveniently situated in the heart of Leicester, making it an ideal choice for travelers looking to explore the city's attractions and landmarks.
Family-Friendly Amenities
With spacious rooms and a restaurant where children eat for free, the hotel caters to families, ensuring a comfortable and enjoyable stay for guests of all ages.
Proximity to Major Transportation Hubs and Local Attractions
Located just a mile from Leicester Train Station and close to key attractions like King Power Stadium, Leicester Tigers, and the National Space Centre, the hotel offers easy access to the best of Leicester's offerings.
Book your stay at the Holiday Inn Leicester City for a memorable and convenient experience.
Please note that, as of 20 March 2019, the hotel no longer offers the following facilities: Pool, Jacuzzi, Sauna, and Steam room.
Hotel guests can check-in any time after 14:00 on the day of arrival, and check out any time before 12:00 on the day of departure.
A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest’s account.
We offer a range of parking options, including discounted parking at the Highcross Rooftop car park or the NCP car park, which is adjacent to the hotel. Please speak to reception upon arrival to validate your parking ticket. Payment is made directly to the car park.
While we’re delighted to offer these discounted options, please note that parking is managed externally, and vehicles are left at the owner’s risk. Limited car parking spaces are available at the hotel for guests requiring accessible car parking and for vehicles over 6.7 feet including coaches. These cannot be pre-booked and are subject to availability upon arrival.
Please be advised that the card used for advance purchase rate reservations must be presented at check-in. Failure to do so will result in an alternative payment being required or refusal of check-in.
Please note that the hotel hosts Christmas parties in the evening during November and December, which conclude at 00:30. During these events, there will be limited restaurant service available at the property.
Supplement charges may apply for the 3rd and 4th adults in a twin room.
Please note that the property currently only accepts payments by card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The hotel was clean and staff were very attentive on the whole. Francisco for example at breakfast was especially helpful and reception provided a glass of milk at night for my daughter. The only slight downside was there was some road noise due to the location and slightly older style windows than you would find in a new build hotel.
Great, central location.
Bed was as comfortable, room was a good size, shower was hot and powerful!
Unfortunate that during my stay only 1 lift was working which wasn't ideal and the car park next to the hotel was also out of order, so had to park further away and walk.
Very comfortable and quiet room - great size, comfortable bed and a bath as well as a shower. Everything I needed and it all worked! Breakfast was one of the best I've had at a hotel of this type, and the staff were genuinely helpful.
Nothing
Great location
Nice and clean
No parking
Close by but costs!!
Nothing
Management
Regular visitors and always meets our expectations. Great location in the centre of town, good sized rooms compared with other nearby chains.
Had to move rooms because of noisy air duct but accommodated no fuss by very helpful staff member. Car park changing hands so a bit neglected just now.
Noisy found it difficult to get to sleep even though they offer free earplugs I didn't want to disturb anyone by asking for some so perhaps already have them in the room might be helpful as we'd already gone down as my son couldn't sleep so thank you to the man who made my son a late night hot chocolate to help him to sleep. Overall though my son who's 9 absolutely loved his stay and very much wants to come back! We enjoyed our food together children eat free, food is quite pricey but tastes great! Breakfast was outstanding my son was just overjoyed with how much choice there was! The lady at reception was amazing welcoming my son for his first ever hotel experience so thank you!
Staff excellent, breakfast very good selection.
No issues
The staff where very helpful and nearby parking
The coffee and kettle facilities could be better quality, barley drinkable
The staff make this hotel special, I stay in a lot of hotels and the staff here were outstanding. All very friendly, nothing was too much trouble. Great stay and very comfy big beds!
It’s situated on a roundabout which is a little difficult to navigate at first but fine once you work it out.
The hotel is nice, reception staff great and welcoming. Rooms were easy to get too. Complimentary mini was was much appreciated but we weren’t told about it so we just drank it and thought we’d have a bill after.
The aircon, being told it’s an old building, so they are like that is not impressive. On the hottest day of the year, waking up at 2 am and 4 am to switch it back on as they switch off automatically, nothing to do with the room temp.
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