Holiday Inn Leicester City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (2738 reviews)
129 St Nicholas Circle , Leicester , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Limited amenities
Minor noise disturbances

Categories

Cleanliness
8.51
Rooms were reported as clean and fresh upon arrival.
Service
8.98
Staff were frequently mentioned as friendly, helpful, and attentive, particularly at breakfast.
Location
8.52
Conducive location for visiting local attractions, though minor traffic noise mentioned.
Room Quality
8.47
Rooms were comfortable, although some guests noted varying levels of comfort in the beds.
Amenities
8.2
Standard amenities were present, but limitations like the fridge were noted.
Value for Money
8.56
Overall good experience with decent value for provided services.
Food and Beverage
9.01
Food quality was noted as excellent, especially the breakfast experience.
Overall Experience
8.58
Overall positive feedback indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:13

Property Description

Central Location in Leicester City Centre
The Holiday Inn Leicester City is conveniently situated in the heart of Leicester, making it an ideal choice for travelers looking to explore the city's attractions and landmarks.

Family-Friendly Amenities
With spacious rooms and a restaurant where children eat for free, the hotel caters to families, ensuring a comfortable and enjoyable stay for guests of all ages.

Proximity to Major Transportation Hubs and Local Attractions
Located just a mile from Leicester Train Station and close to key attractions like King Power Stadium, Leicester Tigers, and the National Space Centre, the hotel offers easy access to the best of Leicester's offerings.

Book your stay at the Holiday Inn Leicester City for a memorable and convenient experience.

Important information:

Please note that, as of 20 March 2019, the hotel no longer offers the following facilities: Pool, Jacuzzi, Sauna, and Steam room.

Hotel guests can check-in any time after 14:00 on the day of arrival, and check out any time before 12:00 on the day of departure.

A security pre-authorization of GBP 50 per night is required upon arrival for incidentals on a credit card. This pre-authorization is fully refundable upon check-out and subject to a damage inspection of the accommodations. The pre-authorization hold can take up to 7 days to release back into the guest’s account.

We offer a range of parking options, including discounted parking at the Highcross Rooftop car park or the NCP car park, which is adjacent to the hotel. Please speak to reception upon arrival to validate your parking ticket. Payment is made directly to the car park.

While we’re delighted to offer these discounted options, please note that parking is managed externally, and vehicles are left at the owner’s risk. Limited car parking spaces are available at the hotel for guests requiring accessible car parking and for vehicles over 6.7 feet including coaches. These cannot be pre-booked and are subject to availability upon arrival.

Please be advised that the card used for advance purchase rate reservations must be presented at check-in. Failure to do so will result in an alternative payment being required or refusal of check-in.

Please note that the hotel hosts Christmas parties in the evening during November and December, which conclude at 00:30. During these events, there will be limited restaurant service available at the property.

Supplement charges may apply for the 3rd and 4th adults in a twin room.

Please note that the property currently only accepts payments by card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2738 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 8.47
Amenities: 8.2
Value for Money: 8.56
Food and Beverage: 9.01
Overall Experience: 8.58
A
Anna family_with_children gb
8
Pros:

Ready reach to city centre.

Cons:

Prices at the bar were more than average

2026-03-28 via Nuitee
M
Mohamed solo_traveller gb
10
2026-03-27 via Nuitee
J
Jack family_with_children gb
1
Pros:

We have put a complaint in

Cons:

We have a complaint in

2026-03-27 via Nuitee
P
philip solo_traveller gb
7
Extremely well located hotel for the De Montfort Uni and the new Shopping centre.
Pros:

Check in and check out was efficient. Bed very comfortable
Smart reception

Cons:

The carpet was very worn just outside the bathroom door.
The passageway leading to the bedroom was somewhat dated, (although the carpet was smart and in good condition)

2026-03-26 via Nuitee
K
Kimberley family_with_children gb
10
Pros:

The hotel was lovely and the staff were friendly the room was very clean

Cons:

There was nothing I didn't like

2026-03-26 via Nuitee
L
Lisa family_with_children gb
9
Leicester
Pros:

Really friendly staff.

Cons:

Location is grim with constant traffic noise

2026-03-25 via Nuitee
E
Elena Meloni family_with_children it
9
2026-03-24 via Nuitee
S
Stamataris couple cy
8
Over all our stay was very good and excellent location
Pros:

The bed was very nice. Breakfast was very good also and staff at breakfast very helpful.

Cons:

The only problem we had was the noise at night from the cars in the street. Also in the bathroom we expected to had some sleepers to use getting out from the bath and the level of the bath was high and was not that easy to get out and not wide enough. It would be better if we had a confrontable shower instead of a bath. And one last thing the temperature of the water in the bath was not steady. Sometimes was getting hotter and sometimes more cold.

2026-03-24 via Nuitee
P
Prakash Pankhania couple gb
8
2026-03-23 via Nuitee
J
Julie couple gb
10
2026-03-23 via Nuitee
G
Griffin family_with_children gb
8
2026-03-23 via Nuitee
A
Ahmed Tariq family_with_children ie
10
Excellent stay in Leicester
Pros:

Best location near city centre. Close to all amenities. Helpful staff, very accommodating. Value for money. Allowed early check in without charges.

Cons:

Nothing of note

2026-03-22 via Nuitee
T
Tessa extended_group gb
6
great location and parking near by staff lovely, eat out, there's plenty nearby.
Pros:

room was fine and staff were lovely beds were comfy and it was clean and location was good.

Cons:

The breakfast was very greasy, scrambles eggs just not in any way ok. I wish I had not booked for breakfast - we had it twice - once was enough...

2026-03-22 via Nuitee
2
259ranjank Friends getaway
10
Brilliant service
Pros:

Brilliant service. Joseph and Manish were extremely helpful. Made my cousin birthday extra special. They were very accommodating to our needs. Would definitely stay here again. They went above and beyond to make our trip comfortable. Thank you guys.

2026-03-21 via Tripadvisor
K
katerinasL1512KO Friends getaway
10
Excellent
Pros:

The breakfast was absolutely exquisite and the customer service was beyond amazing. I highly recommends to all.

2026-03-21 via Tripadvisor
M
Madeline solo_traveller us
8
2026-03-21 via Nuitee
K
Kinfe couple gb
9
Pros:

Everting

Cons:

Room

2026-03-21 via Nuitee
C
Chris couple gb
8
Great
Pros:

Clean
Friendly staff

Cons:

Shower leaked when you turned it on.

2026-03-21 via Nuitee
W
wessel solo_traveller nl
9
2026-03-21 via Nuitee
D
Destination276390 Couples Hinckley, Leicestershire, England
10
Great hotel experience
Pros:

Staff at reception very efficient and friendly. Breakfast good and service from Francisco was excellent.

2026-03-20 via Tripadvisor