Best Western Plus Heritage Inn

Hotels
•
Best Western Plus
7.5 (1263 reviews)
111 East March Lane , Stockton , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Uncleaned rooms
Noisy environment
Location issues

Categories

Cleanliness
6.14
Some rooms were not cleaned properly and issues were reported.
Service
8.11
The staff was friendly, though some service lapses occurred.
Location
7.15
The area was described as sketchy with a presence of homeless individuals.
Room Quality
8.1
Rooms were comfortable and well-appointed despite some complaints.
Amenities
7.63
Breakfast quality was good, but some amenities were lacking.
Value for Money
8.09
Generally perceived as good value despite some issues.
Food and Beverage
7.14
Breakfast was enjoyable, but there were complaints about variety.
Overall Experience
7.61
Mixed feelings from guests; many enjoyed the stay, but significant issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Conveniently Located Off Interstate 5
Best Western Plus Heritage Inn in Stockton offers comfortable guest rooms with free WiFi, LCD TV, and refrigerator. Start your day with a daily free hot breakfast and unwind at the lounge and bar area open from 18:00 until 22:00.

Relaxation and Convenience
Enjoy a year-round outdoor pool, fitness center, and a 24-hour business center during your stay. Sherwood Mall and Stockton Arena are just a short drive away, offering plenty of shopping and entertainment options.

Nearby Attractions
Explore Stockton with ease as the Bob Hope Theatre is only 10 minutes away. Whether you're here for business or leisure, Best Western Plus Heritage Inn is the perfect choice for your stay.

Book your stay now for a relaxing and convenient experience at Best Western Plus Heritage Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 1263 reviews
Cleanliness: 6.14
Service: 8.11
Location: 7.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
J
Joyce • couple • us
7
2026-10-14 • via Nuitee
A
Aakash • family_with_children • us
10
2026-10-13 • via Nuitee
M
margo • family_with_children • us
7
2026-10-12 • via Nuitee
V
Vivian A • couple • us
8
2026-10-12 • via Nuitee
M
Mary • couple • us
8
Everyone nice . Very helpful ❤️
Pros:

Wonderful breakfast

2026-10-12 • via Nuitee
S
Sandra • solo_traveller • us
10
Great Place to Stay
Pros:

Very clea, great customer service

Cons:

N/A

2026-10-12 • via Nuitee
A
Andrew • solo_traveller • us
8
Initially, there was a mixup and we were given a room that was not clean, but the staff was very professional and handle
Pros:

Close to freeway and easy to find. Nice grounds.

2026-10-10 • via Nuitee
J
Jermaine • couple • us
10
2026-10-09 • via Nuitee
L
Lorraine • family_with_children • us
5
2026-10-08 • via Nuitee
L
Lynette • solo_traveller • us
9
Pros:

The room was very clean and comfortable. Had a microwave and refrigerator.. Staff was nice.. Shampoo, conditioner n hand soap is in a fixed dispenser. Very nice all around...

Cons:

Cleaning staff is loud, and doesn't speak English..

2026-09-19 • via Nuitee
L
Lupe • family_with_children • us
7
Great value , great breakfast, and great service!
Pros:

The staff at the breakfast buffet were very friendly. The meal selection was good.The air conditioning worked very well. I was able to park my car right outside the window of my room.

Cons:

I would have liked more towels. We were three altogether, so one more large towel would have been nice.

2026-09-17 • via Nuitee
M
Mamaril • solo_traveller • us
10
Great
Pros:

Breakfast and very nice rooms comfy

Cons:

Laundry was so far

2026-09-15 • via Nuitee
M
Myrna • couple • us
8
Good stay
Pros:

Nice & clean

2026-09-15 • via Nuitee
M
Melissa • solo_traveller • us
9
Pros:

It was close to the wedding we went to

Cons:

To many people smoking pot and drinking in the pool

2026-09-14 • via Nuitee
D
Damaris • family_with_children • us
8
Muy Relajante
Pros:

Las personas eran muy amables muy limpio

2026-09-13 • via Nuitee
A
Adilene • family_with_children • us
4
2026-09-13 • via Nuitee
C
Carolyn • solo_traveller • us
1
I have to do is read what I didn’t like about the property
Pros:

Not much

Cons:

I don’t know where to begin. I guess I could start with the girl at the desk. There’s so much to say about everything. I do not even feel safe here. I contacted Booking.com the moment I got in my room and I haven’t heard back from them yet how can I contact you guys without getting some results? I’m so disappointed. I have a high rated history using Booking.com for all my travel needs and you guys have fallen really short by representing this hotel, it’s filthy on the outside the key to the outside gate outside door and my room took at least 20 swipes each time I want to go through for it to work. Big sign on the outside of the door thank you for not smoking and admitted I walked in the hallway. You could smell marijuana wafting through the air. This place is a joke and I would like my money back.

2026-09-11 • via Nuitee
P
Philip • couple • us
6
Roomed smelled like cigarettes
Pros:

The room was big. The property had a nice pool, work out room, nice breakfast area

Cons:

Our room had been a smoking room in the past. The carpet smelled. The security doors were sometimes propped open. The guests were loud.

2026-09-11 • via Nuitee
B
Boadwine • solo_traveller • us
10
Pros:

Room Had a nice Balcony View nice clean pool and hot tub great staff really clean facilities 10 out of 10

2026-09-10 • via Nuitee
M
Marlon • family_with_children • us
8
Pros:

Breakfast was moderate and I liked it

Cons:

Location it wasn’t good I could see people around the hotel suspicious who been no legal activity

2026-09-10 • via Nuitee