Best Western Plus Heritage Inn

Hotels
Best Western Plus
7.5 (1216 reviews)
111 East March Lane , Stockton , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Uncleaned rooms
Noisy environment
Location issues

Categories

Cleanliness
6.14
Some rooms were not cleaned properly and issues were reported.
Service
8.11
The staff was friendly, though some service lapses occurred.
Location
7.15
The area was described as sketchy with a presence of homeless individuals.
Room Quality
8.1
Rooms were comfortable and well-appointed despite some complaints.
Amenities
7.63
Breakfast quality was good, but some amenities were lacking.
Value for Money
8.09
Generally perceived as good value despite some issues.
Food and Beverage
7.14
Breakfast was enjoyable, but there were complaints about variety.
Overall Experience
7.61
Mixed feelings from guests; many enjoyed the stay, but significant issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Conveniently Located Off Interstate 5
Best Western Plus Heritage Inn in Stockton offers comfortable guest rooms with free WiFi, LCD TV, and refrigerator. Start your day with a daily free hot breakfast and unwind at the lounge and bar area open from 18:00 until 22:00.

Relaxation and Convenience
Enjoy a year-round outdoor pool, fitness center, and a 24-hour business center during your stay. Sherwood Mall and Stockton Arena are just a short drive away, offering plenty of shopping and entertainment options.

Nearby Attractions
Explore Stockton with ease as the Bob Hope Theatre is only 10 minutes away. Whether you're here for business or leisure, Best Western Plus Heritage Inn is the perfect choice for your stay.

Book your stay now for a relaxing and convenient experience at Best Western Plus Heritage Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 1216 reviews
Cleanliness: 6.14
Service: 8.11
Location: 7.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
A
AMY couple us
7
2026-07-03 via Nuitee
M
Mayra extended_group us
5
Pros:

The breakfast was nice

Cons:

There was a roach in the bathtub and a stench of weed as soon as we walked into building A.

2026-07-03 via Nuitee
M
Mufaddal couple us
5
2026-07-03 via Nuitee
A
Anita couple us
8
Traveling it was a last minute dectsion and a pleasant surprise
Pros:

Nice comfortable

2026-07-02 via Nuitee
T
Trina family_with_children us
10
It was wonderful
Pros:

The breakfast was real good

Cons:

There was nothing I didn't my family and I really enjoyed ourselves.

2026-07-01 via Nuitee
A
Adil solo_traveller us
1
2026-06-30 via Nuitee
S
Susan family_with_children us
1
Cons:

Best western did not accept my guests and you still charged me in my credit card . Pls reverse the charge because my guests did not stay in the hotel the front desk said it’s not paid yet but i did give you my credit card info prior to booking .Thank you.

2026-06-30 via Nuitee
S
Sylvia couple us
9
Pros:

Was very clean

Cons:

Next to our grocery store

2026-06-29 via Nuitee
R
Rohit extended_group us
5
2026-06-29 via Nuitee
C
Cherie couple us
5
Cancel Dine in only or give people the money back.
Pros:

Loved the location

Cons:

I didn’t know before booking Breakfast was dine in early, so me and my little one didn’t get a chance to eat

2026-06-29 via Nuitee
J
Johnson solo_traveller us
1
2026-06-27 via Nuitee
A
Adrian extended_group ar
8
2026-06-25 via Nuitee
D
Donald family_with_children us
7
2026-06-25 via Nuitee
L
Lopez solo_traveller us
9
2026-06-23 via Nuitee
O
Ornelas couple us
10
2026-06-22 via Nuitee
S
Sarah family_with_children us
1
Not good. Very stressful.
Cons:

Our entire building smelled like cigarette smoke upon entry. Our room smelled so bad that my son who has asthma couldn’t breathe. We had to pack up our stuff. They moved us rooms but the other room was just as bad. They attempted to cover the smell with febreeze. We had to pick up again. There were also homeless people staying there and people with obvious drug problems. Having to go through all this with kids was very traumatizing. We asked for a refund and had to find another hotel last minute. Really bad experience. Building B is saturated with smoke.

2026-06-22 via Nuitee
U
Ulises family_with_children us
10
Pros:

Clean, friendly. Excellent experience.

2026-06-22 via Nuitee
S
Sara solo_traveller us
10
Loved the breakfast!
Pros:

Great breakfast and comfortable stay.

Cons:

At first it didnt feel like it was in the safest area of town (we aren't familiar with the area and was just driving through), but the property required key cards to enter and did feel safe!

2026-06-20 via Nuitee
M
Mary solo_traveller us
10
2026-06-19 via Nuitee
M
Martin solo_traveller us
1
2026-06-19 via Nuitee