Best Western Plus Heritage Inn

Hotels
Best Western Plus
7.5 (1188 reviews)
111 East March Lane , Stockton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Uncleaned rooms
Noisy environment
Location issues

Categories

Cleanliness
6.14
Some rooms were not cleaned properly and issues were reported.
Service
8.11
The staff was friendly, though some service lapses occurred.
Location
7.15
The area was described as sketchy with a presence of homeless individuals.
Room Quality
8.1
Rooms were comfortable and well-appointed despite some complaints.
Amenities
7.63
Breakfast quality was good, but some amenities were lacking.
Value for Money
8.09
Generally perceived as good value despite some issues.
Food and Beverage
7.14
Breakfast was enjoyable, but there were complaints about variety.
Overall Experience
7.61
Mixed feelings from guests; many enjoyed the stay, but significant issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:44

Property Description

Conveniently Located Off Interstate 5
Best Western Plus Heritage Inn in Stockton offers comfortable guest rooms with free WiFi, LCD TV, and refrigerator. Start your day with a daily free hot breakfast and unwind at the lounge and bar area open from 18:00 until 22:00.

Relaxation and Convenience
Enjoy a year-round outdoor pool, fitness center, and a 24-hour business center during your stay. Sherwood Mall and Stockton Arena are just a short drive away, offering plenty of shopping and entertainment options.

Nearby Attractions
Explore Stockton with ease as the Bob Hope Theatre is only 10 minutes away. Whether you're here for business or leisure, Best Western Plus Heritage Inn is the perfect choice for your stay.

Book your stay now for a relaxing and convenient experience at Best Western Plus Heritage Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 1188 reviews
Cleanliness: 6.14
Service: 8.11
Location: 7.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
B
Barnes family_with_children us
7
2026-06-12 via Nuitee
M
Mary solo_traveller us
10
2026-06-11 via Nuitee
J
Jay couple us
9
2026-06-10 via Nuitee
H
haobo family_with_children ca
9
2026-06-10 via Nuitee
H
Hipsher solo_traveller us
10
2026-06-10 via Nuitee
R
Roundtree family_with_children us
7
2026-06-09 via Nuitee
N
Natalie family_with_children us
1
DON’T DO IT
Pros:

Not one thing … I mean the front office was nice.

Cons:

I did not stay at the hotel because the conditions were unacceptable. The hallways smelled strongly of old urine and cigarette smoke, and the odor was overwhelming throughout the building. The room had the same smell, as if old urine had soaked into the carpets, walls, and furnishings over time. Even the bed sheets smelled unpleasant. The entire place felt dirty, stuffy, and unsanitary. The property is in such poor condition that it seems like it needs to be completely gutted and renovated to remove the odors and restore basic cleanliness. Due to these conditions, there was no way we could stay there, and we left immediately. We didn’t take pictures we left instantly…. There was no way I was okay with having my kids stay there.

2026-06-08 via Nuitee
J
Jonathan couple us
9
2026-06-07 via Nuitee
M
Muniz couple us
4
2026-06-07 via Nuitee
M
Maria couple us
9
It was a pleasant stay, super friendly receptionist.
Pros:

There were a few restaurants around the area

Cons:

Area was good

2026-06-05 via Nuitee
L
Lea solo_traveller us
6
2026-06-05 via Nuitee
P
Perez couple us
8
It was great but could have been better.
Pros:

Breakfast was always great, they had plenty of disabled parking. Also the room was quite large & very nice.

Cons:

Each time we stayed there was something missing form the room, 1ST time no shower curtain, 2nd time no body soap & no place to put the suitcase, no stand.

2026-06-02 via Nuitee
S
Stephanie couple us
9
Nice
Pros:

Safe and cozy

2026-05-31 via Nuitee
R
Ricardo solo_traveller us
7
A fair place for a good price
Pros:

The location has a good breakfast buffet with waffles, hot and cold cereal, breads, eggs, yogurt and coffee and juices.

Cons:

It was in the parking lot of a Food 4 Less grocery store with customer traffic intil midnite. There is construction going on in the complex so workers, work vehicles and some noise. The bed was a bit old and the bathroom shower was about adequate. It appeared a bit run down.

2026-05-30 via Nuitee
E
Elisbet family_with_children us
10
2026-05-29 via Nuitee
G
Gina couple us
5
Fair
Pros:

Close to where our family is

Cons:

Too many homeless people roaming the area around the property

2026-05-28 via Nuitee
G
Gyanendra extended_group us
10
2026-05-28 via Nuitee
E
Escobar solo_traveller us
10
2026-05-27 via Nuitee
D
Diaz solo_traveller us
8
2026-05-27 via Nuitee
P
PRIYA VERMA solo_traveller us
8
Pros:

Environment

Cons:

All good

2026-05-27 via Nuitee