Holiday Inn Gent Expo by IHG

Hotels
Holiday Inn Hotels & Resorts
7.2 (2389 reviews)
Maaltekouter 3 , Ghent , be

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Proximity to tram
Cons:
Heating issues
High parking fees
Renovations affecting amenities
Noise from neighbors

Categories

Cleanliness
7.45
Generally clean room mentioned positively; some complaints about heating and water issues.
Service
7.95
Positive comments about friendly staff and service, including helpful assistance.
Location
7.95
Well-rated for accessibility to tram and city center; some complaints about being distant from attractions.
Room Quality
6.45
Issues with heating and neighboring noise negatively impacted the room quality.
Amenities
6.95
Amenities available were satisfactory, but fitness was inaccessible due to renovations.
Value for Money
6.45
Concerns raised regarding parking costs and additional fees for food.
Food and Beverage
7.45
Breakfast described as very good; other dining options limited.
Overall Experience
6.95
Mixed sentiments overall, with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location: Situated next to Flanders Expo and Ikea Ghent, Holiday Inn Gent Expo offers easy access to key attractions.

Modern Amenities: Enjoy the convenience of a restaurant, bar, fitness centre, and free wired and wireless internet throughout the hotel. Each room is equipped with a private bathroom, desk, TV, radio, and telephone.

Dining Experience: Indulge in contemporary Belgian cuisine at the Atrium Restaurant and savor a selection of wines and Belgian beers at the Atrium bar.

Experience comfort and convenience at Holiday Inn Gent Expo. Book now to enjoy a memorable stay!

Important information:

Please note that children up to 13 years old eat free of charge in the hotel's restaurant when accompanied by their parents.

Parking is available at a surcharge of EUR 15.

Please note that the restaurant is closed on Sundays for lunch and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 2389 reviews
Cleanliness: 7.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 6.95
A
Asen couple bg
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-07 via Nuitee
A
Asen couple bg
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-07 via Nuitee
H
hancong family_with_children es
9
2026-03-06 via Nuitee
G
Gerlof family_with_children nl
8
2026-03-06 via Nuitee
M
Marcel solo_traveller nl
3
Te warm en ongemakkelij
Cons:

Thermostaat deed het niet, waardoor het veel te warm op de kaner was.
De zeep dispencers vielen midden in de nacht naar beneden met als gevolg van de rechtop in bed. Bedrijfs kantine als restaurant. Je moest reserveren voor het dinner vanwege te weinig plaatsen, maar dat wordt bij de receptie niet aangegeven.

2026-03-03 via Nuitee
B
bruce couple gb
8
2026-03-03 via Nuitee
H
Hélène solo_traveller fr
9
Pros:

La chambre est très bien agencée et spacieuse. Literie exceptionnelle. Très bon petit-déjeuner (salé, sucré, varié). Personnel très accueillant.

2026-03-03 via Nuitee
S
Santos extended_group nl
8
2026-03-02 via Nuitee
R
Rose Marie family_with_children be
10
Pros:

De sfeervolle vernieuwde kamers, de zalige bedden met perfecte donsdekens maakte het verblijf op en top

Cons:

Er mocht misschien op de badkamer of op het buro in de kamer een vergroot spiegel aanwezig zijn

2026-03-02 via Nuitee
P
Pieter-Bas solo_traveller nl
7
Pros:

Vriendelijk personeel, nieuwe kamer.

Cons:

Geen ventilatie. De airco deed het nog niet en de ramen konden (aan de atriumkant) eigenlijk niet open vanwege het geluid.

2026-03-02 via Nuitee
R
raymond family_with_children be
7
Pros:

Le petit déjeuner est exceptionnel

Cons:

Que nous n'avons pas été prévenu qu'il y avait des travaux dans l'établissement et qu'il n'y avait pas de chauffage dans la chambre

2026-03-01 via Nuitee
R
Ruddy solo_traveller be
3
Momenteel zijn prijs niet waard
Cons:

Er vinden momenteel verbouwing plaats waardoor de airco’s niet werken. ‘s nachts was het ontzettend warm. Via hun website en Booking wordt er aangegeven dat er een fitness is, maar deze is niet toegankelijk tijdens de verbouwing. In de kamer hing ook een zure geur omdat men waarschijnlijk niet voldoende kan verluchten wegens verbouwing.

2026-02-28 via Nuitee
J
Jos couple be
10
Één dikke 10 voor het personeel
Pros:

Parkeren voor de deur een meerwaarde voor invalide,
Personeel heel vriendelijk,
Veel keuze ontbijt.

Cons:

Misschien een gezelliger bar

2026-02-28 via Nuitee
M
Margreet extended_group nl
8
Prima, goed bereikbaar.
Pros:

Prettig hotel, goed bereikbaar. Fijn uitgebreid hotel
Vlakbij de tramhalte. Binnen 20 minuten in het centrum

Cons:

Ontzettend warm op de kamer.

2026-02-26 via Nuitee
G
Gregor family_with_children si
10
Pros:

Dobil sem čisto novo sobo v 3 nadstropju

2026-02-25 via Nuitee
W
Winnemöller solo_traveller de
4
2026-02-25 via Nuitee
M
Muhammad Wasim couple nl
8
2026-02-24 via Nuitee
R
raimbert family_with_children nl
8
2026-02-23 via Nuitee
F
Fleerackers solo_traveller be
10
2026-02-22 via Nuitee
J
jan family_with_children cz
7
2026-02-22 via Nuitee