Holiday Inn Gent Expo by IHG

Hotels
Holiday Inn Hotels & Resorts
7.2 (2518 reviews)
Maaltekouter 3 , Ghent , be

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Proximity to tram
Cons:
Heating issues
High parking fees
Renovations affecting amenities
Noise from neighbors

Categories

Cleanliness
7.45
Generally clean room mentioned positively; some complaints about heating and water issues.
Service
7.95
Positive comments about friendly staff and service, including helpful assistance.
Location
7.95
Well-rated for accessibility to tram and city center; some complaints about being distant from attractions.
Room Quality
6.45
Issues with heating and neighboring noise negatively impacted the room quality.
Amenities
6.95
Amenities available were satisfactory, but fitness was inaccessible due to renovations.
Value for Money
6.45
Concerns raised regarding parking costs and additional fees for food.
Food and Beverage
7.45
Breakfast described as very good; other dining options limited.
Overall Experience
6.95
Mixed sentiments overall, with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location: Situated next to Flanders Expo and Ikea Ghent, Holiday Inn Gent Expo offers easy access to key attractions.

Modern Amenities: Enjoy the convenience of a restaurant, bar, fitness centre, and free wired and wireless internet throughout the hotel. Each room is equipped with a private bathroom, desk, TV, radio, and telephone.

Dining Experience: Indulge in contemporary Belgian cuisine at the Atrium Restaurant and savor a selection of wines and Belgian beers at the Atrium bar.

Experience comfort and convenience at Holiday Inn Gent Expo. Book now to enjoy a memorable stay!

Important information:

Please note that children up to 13 years old eat free of charge in the hotel's restaurant when accompanied by their parents.

Parking is available at a surcharge of EUR 15.

Please note that the restaurant is closed on Sundays for lunch and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 2518 reviews
Cleanliness: 7.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 6.95
B
Barbara couple de
4
Für Baustelle und Lage zu teuer, nicht wieder
Pros:

Sauber, ausreichend komfortabel

Cons:

Baustelle im Hotel ohne Info hierzu, Lage in unbewohnter Gegend, auf Messegelände

2026-05-30 via Nuitee
A
anna couple de
7
Pros:

Das sehr freundliche und hilfsbereite Personal, einfach großartig.

Cons:

Die Baustelle vor dem Hotel und im Hotel war einfach unmöglich.
Es war sehr hellhörig und jeder Schritt und Möbelstück rücken war von oben zu hören.
Der Fernseher funktionierte auch nicht.
Für ein Hotel dieses Namens erwarte ich etwas anderes.

2026-05-29 via Nuitee
V
VASILIKI VALENTINI couple nl
8
2026-05-29 via Nuitee
T
TD extended_group nl
6
Prima hotel, maar check even van tevoren of de verbouwing klaar is
Cons:

Hotel had een verbouwing hierdoor was er (nog) geen restaurant.
ook was de locatie niet ideaal, eerste restaurant in de omgeving was +/- 30 min lopen

2026-05-28 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Clean comfortable newly refurbished room but the rest of the hotel like a building site with renovation continuing which we were not informed about. The access to Reception was very challenging for us 80 year olds having to negotiate two flights of temporary metal steps before eventually finding the temporary entrance, which was a long way from the car park. Luckily we were only there for one night so didn't have to take much in with us otherwise it would have been even more inconvenient. Driving access was also difficult due to lots of road works around the hotel . Dinner and breakfast were good.

Cons:

See above

2026-05-28 via Nuitee
E
elisabeth solo_traveller fr
10
2026-05-26 via Nuitee
A
Awwad solo_traveller nl
9
Cons:

لم يكن موجود عبوة مياه للزوار

2026-05-25 via Nuitee
G
Glenn solo_traveller be
9
Zeker voor herhaling mogelijk en ben benieuwd hoe het er gaat uitzien na de verbouwing
Pros:

De behulpzaamheid van de verantwoordelijke waarvoor nooit iets teveel was maakte het eventueel mincomfort van de verbouwing volledig goed. En ook een dijk pluym aan de chef van het restaurant waar we heel lekker en verzorgd konden eten

2026-05-24 via Nuitee
R
René family_with_children nl
7
Pros:

Personeel

Cons:

Ontbijtlokatie

2026-05-23 via Nuitee
A
Arno solo_traveller nl
5
Prima verblijf voor korte duur.
Pros:

Nieuwe bedden, kamers.

Cons:

Hotel was in verbouwing, dit had ik niet vooraf gezien. Naast dat je hierdoor wat hinder ondervond was bijvoorbeeld ook de gym gesloten.

2026-05-23 via Nuitee
F
Fabio extended_group it
8
Pros:

Anche se la posizione è fuori città, vicino c'è la fermata del tram che porta in centro. Ottimo rapporto qualità/prezzo. Buona colazione.

Cons:

Ci sono lavori in corso in Hotel, ed anche in strada con l'auto si fa un lungo giro per un'uscita con lavori.

2026-05-22 via Nuitee
G
Geert solo_traveller nl
6
Net voldoende
Pros:

Kamer

Cons:

Erg warm, veel te dik dekbed.
Airco zonder uitleg niet te doen.
Tv geen zenders, ook niet te vinden
Door verbouwing was de bar totaal ongezellig

2026-05-18 via Nuitee
W
Werner couple be
5
Pros:

Niet zo veel eigenlijk.

Cons:

Er waren grote renovatie werkzaamheden. Je verwacht toch dat alles afgeschermd is. Maar alles lag open en bloot. Echt niet aan te raden.

2026-05-18 via Nuitee
K
Knobloch family_with_children nl
8
Room was great, service was great, sleeping not so great due to light and blanket options.
Pros:

the staff were wonderful and the room was really beautiful and comfortable. They were still busy with renovations, but catered well to work around it and the stay was good.

Cons:

Both beds, the main bed and the couch bed were great, however they only supplied full winter duvets which were too hot to sleep under and there were no cooler options like just a normal blanket with a sheet. we turned the airconditioning to be much cooler to compensate for the duvets but it dit not help and just dried the air out in the room too much. Its not comfortable sleeping without a blanket. the aiconditioning display panel also made a lot of unwanted light in the room so we had to cover that with some paper, because we did not pack any sleeping masks. So in short, the duvets were great good quality, but a cooler option would have helped, and also the light from the aircon display.

2026-05-15 via Nuitee
R
Resmovici couple be
10
2026-05-15 via Nuitee
R
Ross solo_traveller gb
8
2026-05-13 via Nuitee
A
Aida solo_traveller be
8
Good stay
Pros:

Good location when going to Flanders Expo for an event. There's nothing else to do in the area, which was perfect for us.

Cons:

There's some refurbishment going on, not mentioned on booking. It didn't bother us, we got a refurbished room.

2026-05-12 via Nuitee
N
Nathalie couple be
8
Leuk
Pros:

Zo snel reactie

Cons:

Alles

2026-05-12 via Nuitee
H
Hans Zijlstra extended_group nl
6
Wel okay voor één nacht.
Pros:

Dicht bij de beurs. Makkelijk parkeren maar dat kan je ook gratis bij IKEA doen. Kamers netjes en modern. Ontbijt is goed met veel keuze.

Cons:

Er is een verbouwing gaande, het restaurant is behelpen. De chaos van wegbewijzering… Na het 3e rondje weet je waarom ze het The Loop noemen.

2026-05-12 via Nuitee
D
Daniele solo_traveller it
4
Cons:

Colazione povera, albergo in ristrutturazione che dovrebbe essere chiuso.

2026-05-11 via Nuitee