Holiday Inn Gent Expo by IHG

Hotels
Holiday Inn Hotels & Resorts
7.2 (2389 reviews)
Maaltekouter 3 , Ghent , be

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Proximity to tram
Cons:
Heating issues
High parking fees
Renovations affecting amenities
Noise from neighbors

Categories

Cleanliness
7.45
Generally clean room mentioned positively; some complaints about heating and water issues.
Service
7.95
Positive comments about friendly staff and service, including helpful assistance.
Location
7.95
Well-rated for accessibility to tram and city center; some complaints about being distant from attractions.
Room Quality
6.45
Issues with heating and neighboring noise negatively impacted the room quality.
Amenities
6.95
Amenities available were satisfactory, but fitness was inaccessible due to renovations.
Value for Money
6.45
Concerns raised regarding parking costs and additional fees for food.
Food and Beverage
7.45
Breakfast described as very good; other dining options limited.
Overall Experience
6.95
Mixed sentiments overall, with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location: Situated next to Flanders Expo and Ikea Ghent, Holiday Inn Gent Expo offers easy access to key attractions.

Modern Amenities: Enjoy the convenience of a restaurant, bar, fitness centre, and free wired and wireless internet throughout the hotel. Each room is equipped with a private bathroom, desk, TV, radio, and telephone.

Dining Experience: Indulge in contemporary Belgian cuisine at the Atrium Restaurant and savor a selection of wines and Belgian beers at the Atrium bar.

Experience comfort and convenience at Holiday Inn Gent Expo. Book now to enjoy a memorable stay!

Important information:

Please note that children up to 13 years old eat free of charge in the hotel's restaurant when accompanied by their parents.

Parking is available at a surcharge of EUR 15.

Please note that the restaurant is closed on Sundays for lunch and dinner.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 2389 reviews
Cleanliness: 7.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 6.95
J
Jimmy family_with_children be
8
Goed
Pros:

.

Cons:

.

2026-03-21 via Nuitee
S
stephanie family_with_children fr
10
Pros:

Parfait on ne pouvait pas espérer mieux

2026-03-21 via Nuitee
T
Trinel family_with_children fr
10
2026-03-21 via Nuitee
S
Stany solo_traveller be
8
Pros:

Gezien de werken was er toch meer dan moeite gedaan om alles te optimaliseren.

2026-03-20 via Nuitee
M
Minka couple nl
8
Het was prima voor een nacht
Pros:

Prima kamer. Heerlijk groot bed.

Cons:

Waren aan het verbouwen

2026-03-20 via Nuitee
F
Franck couple fr
8
Très bien dans l'ensemble, juste mauvais service de chambre
Pros:

personnel d'accueil parfait, très bon petit déjeuné, stationnement privé

Cons:

Nous avions laissé la pancarte pour faire la chambre et à notre retour le soir elle n'avait pas été faite. Nous avons dû aller à l'accueil réclamer serviette et café.

2026-03-19 via Nuitee
R
Rudy couple nl
3
Dramatisch
Pros:

Helaas was de locatie in verbouwing waardoor de airco niet werkte, de kamers waren 23 graden en zonder de ramen open naast een snelweg niet koel te krijgen. Geef van te voren aan dat je aan het verbouwen bent dat voorkomt een hoop ergernis. De ontbijtzaal was constant voor de helft geboekt waardoor er maar een paar tafels over waren voor de rest van de mensen.

Cons:

Niet werkende airco, te kleine kamer voor ontbijt. Personeel wat niet meedenkt.

2026-03-18 via Nuitee
I
isabelle couple be
7
Passable
Pros:

Endroit près de l’expo, mais cela fait monter les prix.
Chambre rénovée

Cons:

Femme de ménage qui a toqué à la porte à trois reprises dans la matinée pour voir si elle pouvait nettoyer. Donc aucune communication entre l’accueil qui notifie les départs et les femmes de ménage. Extrêmement déplaisant. En plus, en-dessous le lavabo ce n’était pas nettoyé convenablement!

2026-03-17 via Nuitee
K
Krystian couple pl
10
2026-03-17 via Nuitee
K
Krystian couple pl
10
2026-03-17 via Nuitee
M
Marnick solo_traveller be
9
Pros:

Hotel heel dicht bij expohallen

2026-03-16 via Nuitee
M
Mostafa solo_traveller eg
8
2026-03-15 via Nuitee
L
Lauren family_with_children au
6
Pretty good value for your money.
Pros:

The room was a great size for a family and was quite comfortable.

Cons:

The room's climate system wasn't functioning, and some of the lights were missing light bulbs.

2026-03-13 via Nuitee
P
Pascal solo_traveller nl
7
2026-03-11 via Nuitee
A
Alfonso family_with_children es
1
2026-03-09 via Nuitee
M
Matej family_with_children sk
10
Pros:

Great location next to event

Cons:

We areived at time of renovation and there was cold - no warming

2026-03-09 via Nuitee
A
Asen couple bg
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-07 via Nuitee
A
Asen couple bg
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-07 via Nuitee
G
Gerlof family_with_children nl
8
2026-03-06 via Nuitee
H
hancong family_with_children es
9
2026-03-06 via Nuitee