Holiday Inn Perth City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1948 reviews)
778- 788 Hay Street , Perth , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Small Elevators
Chaotic Breakfast Setup
Room Smell

Categories

Cleanliness
8.35
Multiple reviews indicated rooms were clean and tidy, though some complaints about the room smell.
Service
9.05
Staff were frequently described as friendly and helpful, highlighting excellent customer service.
Location
9.25
Great location close to attractions, frequently mentioned positively in multiple reviews.
Room Quality
8.55
Rooms were noted as clean and comfortable, with mentions of upgrades.
Amenities
8.55
Standard amenities provided; however, the lack of a bar and swimming pool noted.
Value for Money
8.45
Value considered good, though some mentioned the pricing being high for certain nights.
Food and Beverage
8.65
Buffet breakfast received positive feedback, though some found it chaotic.
Overall Experience
8.75
Generally very positive experiences noted across reviews, with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

Explore the Vibrant City

Holiday Inn Perth City Centre is strategically located in the heart of Perth CBD, making it the perfect base for exploring the city's key attractions. With easy access to the free city bus stop and proximity to the train station and airport, your adventures in Perth start right at our doorstep.

Modern Facilities and Services

Enjoy a comfortable stay with our range of modern facilities and services. From the Kids Stay & Eat Free program to the Ivy & Jack Restaurant, 24-hour business center, concierge services, and access to a nearby fitness center, we ensure your needs are well taken care of during your stay.

Comfortable Accommodation

Relax in our air-conditioned rooms equipped with amenities such as a flat-screen TV, iPod docking station, and tea/coffee making facilities. The private bathroom with free toiletries adds a touch of luxury to your stay at Holiday Inn Perth City Centre.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Perth City Centre.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property requires full accommodation payment on arrival and a credit card authorization to cover any incidental charges. The property will pre-authorize your credit card upon booking to validate sufficient funds for your reservation.

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Valet parking is available at a cost of AUD 45 per day, subject to availability, and cannot be pre-booked. Self-parking options are available nearby at a cost of AUD 30 and must be organised through the concierge on arrival.

Children under 12 years eat free when ordering from the Kid's Menu and are accompanied by at least 1 adult ordering a main meal from the regular menu.

Our elevators are currently being upgraded to enhance your comfort and experience.
Works will continue until Early 2027, taking place Monday to Friday, 9:00am-5:00pm.
While some noise may occur, we’ll do our best to minimise any disruption.
Thank you for your patience as we enhance our facilities and your future experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

8.7
Based on 1948 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.25
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.75
S
Sheryl solo_traveller au
9
2026-08-05 via Nuitee
C
Cynthia couple au
7
2026-08-04 via Nuitee
K
Kim couple au
9
Great hotel in central location
Pros:

Central location - room was large and clean - staff were extremely helpful and efficient

Cons:

Nothing

2026-08-04 via Nuitee
A
Agata couple au
9
2026-08-03 via Nuitee
W
Wendy couple au
9
2026-08-03 via Nuitee
R
Ralf couple de
9
2026-08-03 via Nuitee
D
Dana solo_traveller au
9
2026-07-24 via Nuitee
W
Webb solo_traveller au
9
2026-07-24 via Nuitee
M
MEHDI REZA family_with_children ae
7
2026-07-21 via Nuitee
E
Emily couple au
10
Pros:

Very good service from staff, rooms were very clean

Cons:

A small amount of mould on the roof above the shower in the bathroom

2026-07-19 via Nuitee
N
Norman couple gb
9
After a long holiday cruise and flying room ready bed very comfortable reception excellent
Pros:

Very central cafes nearby quays 10min walk

Cons:

Nothing impartial (temp work on lifts no restaurant but no problem really

2026-07-19 via Nuitee
S
Stacey solo_traveller au
8
2026-07-18 via Nuitee
G
Giuseppe solo_traveller it
9
2026-07-18 via Nuitee
B
Busie solo_traveller au
9
2026-07-13 via Nuitee
P
patricia family_with_children sg
9
Confortável e bom para o valor cobrado
Pros:

Confortável e boa localização. Houve um problema no restaurante e teve que fechar, porém nos direcionaram para um café da manhã delicioso em outro hotel.

Cons:

Chegamos muito cedo e tivemos que dormir na recepção. A opção nos dada foi pagar uma diária inteira para entrar poucas horas antes do horário de checkin. Achei exorbitante cobrar uma diária inteira. A rua tem bastante morador de rua, mas não atrapalha em nada. Parece uma situação comum em toda a cidade.

2026-07-12 via Nuitee
A
Allan solo_traveller au
4
Pros:

Pillows

Cons:

Room service charge when their restaurant was closed and the order was a long time coming

2026-07-12 via Nuitee
K
Kandice family_with_children au
6
2026-07-11 via Nuitee
M
Michael family_with_children au
8
2026-07-11 via Nuitee
S
SURENDER solo_traveller in
8
Value of money..nice location
Pros:

Breakfast,lunch,dinner should be improve

Cons:

Room is good..

2026-07-10 via Nuitee
R
Raymond solo_traveller au
8
Lovely one night stay, would stay again
Pros:

Location,price and people

Cons:

Unfortunately there was a plumbing leak and we couldn’t use the dining room

2026-07-09 via Nuitee