Holiday Inn Hinton by IHG

Hotels
Holiday Inn Hotels & Resorts
7.6 (434 reviews)
393 Gregg Avenue , Hinton , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noisy rooms
Maintenance issues
Limited food options

Categories

Cleanliness
6.85
Clean but had issues with unpleasant odors in rooms.
Service
8.85
Staff are friendly and attentive, providing good service.
Location
8.85
Good location near amenities and attractions.
Room Quality
6.85
Rooms were comfortable but had maintenance issues like cold temperatures and noisy environments.
Amenities
6.85
Some amenities like pool and restaurant were closed or under renovation.
Value for Money
7.35
Value is not great considering the issues mentioned.
Food and Beverage
7.35
Breakfast options were limited and not consistently replenished.
Overall Experience
7.85
Overall stay was acceptable despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:54

Property Description

Indoor Pool with Waterslide

The Holiday Inn Hinton boasts an exciting indoor pool with a waterslide, perfect for both kids and adults to enjoy.

Comfortable Rooms with Amenities

Each room at the Hinton Holiday Inn is equipped with free WiFi, a flat-screen cable TV, a microwave, refrigerator, and coffee facilities. The rooms also feature cozy wood furniture and a convenient work desk.

Dining and Relaxation Options

Guests can dine at the on-site Greentree Restaurant for delicious meals throughout the day and unwind with drinks at the fireside lounge. Moreover, the hotel offers a hot tub, sauna, and a business centre for added convenience.

Ready to experience a relaxing stay with exciting amenities? Book your stay at the Holiday Inn Hinton now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Our indoor pool is open. Please contact our hotel directly to book your pool time slot, and for further details about our available facilities and implemented changes at the property level.

The Government of Alberta's Restriction Exemption Program is in place at this facility. Please be prepared to show proof of vaccination against COVID-19.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 434 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
L
Leslie solo_traveller ca
7
Business not pleasure, it was a good stay.
Pros:

Hospitality and breakfast was good. The view of the mountains was great

Cons:

NOT LIKE mini fridge did not fit into the cupboard, my AC/Heat system would not shut off the fan kept on blowing. The DO NOT BACK UP into DID the hotel sign should be bigger. As a tool truck backed into the front of my window right beside the air intake of my room and nearly poisoned me on Tuesday morning

2026-01-19 via Nuitee
J
Jean-Francois solo_traveller ca
8
Très bien
Pros:

Personnel sympathique et de l’eau fraîche en bouteille apprécié

2026-01-19 via Nuitee
V
Vhris couple ca
2
2026-01-19 via Nuitee
C
Chelsea couple ca
3
I was disappointed.
Pros:

Staff were friendly.

Cons:

The hotel is pretty run down. There are papers in the doors indicating room numbers in a few areas. Restaurant was shut down. The bathroom is very tiny. Room was cold so slept in a friends room. The hairdryers in both rooms didn’t work properly. Very poor value (even for time of year). My room smelled of sweat and body odour when I entered. My travel companions room was the same and required scented room spray to be bearable.

2025-12-29 via Nuitee
B
Brian couple ca
10
2025-11-27 via Nuitee
B
Brian couple ca
10
2025-11-27 via Nuitee
S
SeabreezeConst Couples Edmonton, Alberta
4
Very Disappointing Hotel
Pros:

We stayed at this hotel for one night - thank goodness! There is no elevator leaving you to carry your luggage upstairs and through narrow hallways. The hotel smells of cigarette and pot smoke. The room and hotel were not very clean. It was a noisy, run down hotel. This was VERY disappointing for a Holiday Inn hotel. Will never stay there again. The parking lot was full of large trucks making it very difficult to park and hard to find a parking spot. Likely this was due to workers staying at the hotel who were rebuilding Jasper after the devastating fire.

2025-11-12 via Tripadvisor
J
Jolene family_with_children ca
7
Although we were very disappointed in the pool and hot tub closure, they did try to make it right for us and gave a mino
Pros:

Good location and super staff

Cons:

Pool had mechanical issues and hot tub was out of service

2025-11-12 via Nuitee
I
Ingrid Lorena family_with_children co
9
2025-11-09 via Nuitee
P
Pilot couple ca
1
2025-11-08 via Nuitee
C
Cecilia couple ae
10
Perfect
Pros:

Location it’s near Jasper National Park & hotel rates are good value for money/ Staff are very nice and friendly.

2025-10-18 via Nuitee
J
Jonathan couple ca
8
Comfortable staying in a decent location.
Pros:

Very large and comfortable room with good access to Jasper. Location was good for amenities

Cons:

The place needs to be soundproof better could hear everything from people going up and downstairs to thumping from people above.

2025-10-17 via Nuitee
M
Myriam couple ca
8
Clean budget friendly
Pros:

Very clean and quiet

Cons:

Bathroom to small wasn't told about not bath tub in room

2025-10-14 via Nuitee
R
Raymond couple ca
8
Other than not a good sleep it was satisfactory
Pros:

Location

Cons:

The bed was terrible both my wife and myself did not get a good sleep

2025-10-13 via Nuitee
D
daljeet
2
Pros:

Heating system didn't working

2025-10-12 via Nuitee
S
Simrandeep Singh family
10
Pros:

It is nice clean room. But rooms are not quite.

2025-10-12 via Nuitee
L
Lyle
10
Pros:

Convenient and modern

2025-10-12 via Nuitee
U
Uditha Viraj
10
Pros:

It was a great stay

2025-10-11 via Nuitee
M
Mark
8
Pros:

Restaurant closed for reno.. easy walk to several restaurants & convenience stores. Nice bed & good pillows, nice big TV with lots of options. Some train noise and very bright parking lot lights

2025-10-09 via Nuitee
C
Catherine
6
Pros:

Liked the property but don’t understand why a $300 damage deposit and then it takes 5-7 days to get released. When I move hotels every few days this ties up a LOT of money in a week

2025-10-07 via Nuitee