Hampton Inn & Suites Milwaukee Downtown

Hotels
•
Hampton Inn
6.8 (531 reviews)
176 West Wisconsin Avenue , Milwaukee , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean breakfast facilities
Cons:
Dirty rooms
Poor heating/air conditioning
Unresponsive service

Categories

Cleanliness
5.1
Multiple mentions of dirty room, leading to low sentiment.
Service
7.87
Some positive experiences with staff but overall issues highlighted.
Location
9.1
Location was frequently praised and considered a strong point.
Room Quality
5.06
Described as small and not meeting expectations for a suite.
Amenities
7.09
Mixed feelings; some amenities like pool and heating were mentioned negatively.
Value for Money
6.05
General sentiments suggest the stay did not meet quality expectations for the price.
Food and Beverage
8.09
Breakfast was appreciated, especially specific items mentioned.
Overall Experience
6.07
Guests expressed significant dissatisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:42

Property Description

Convenient Location: Close to Marquette University and attractions like Miller Park and University of Wisconsin-Milwaukee.

Comfortable Accommodations: Rooms feature flat-screen TVs, desks, and refrigerators, with suites offering extra space and a sofa bed.

Great Amenities: Enjoy the on-site fitness center, complimentary breakfast, and helpful tips from our 24-hour front desk staff.

Book your stay at the Hampton Inn & Suites Milwaukee Downtown to experience a comfortable and convenient stay in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 531 reviews
Cleanliness: 5.1
Service: 7.87
Location: 9.1
Room Quality: 5.06
Amenities: 7.09
Value for Money: 6.05
Food and Beverage: 8.09
Overall Experience: 6.07
H
Haelee • couple • us
9
Great location and the staff is helpful and friendly!
Pros:

Very nice location and friendly staff!

Cons:

The parking isn’t included and you don’t get a discounted rate for the parking garage.

2026-04-09 • via Nuitee
G
Gabriele • extended_group • it
8
2026-04-08 • via Nuitee
P
Peter • family_with_children • us
10
2026-04-08 • via Nuitee
S
Svirid • family_with_children • us
9
It’s a good choice for families. Attentive and kind stuff.
Pros:

Everything was good!

Cons:

I couldn’t turned the conditioner in the in bathroom area. It’s room in front of bathroom.it worked automatically and it was too cold.

2026-04-06 • via Nuitee
K
Kristi • couple • us
7
Good, enjoyable
Pros:

The location, friendly staff

Cons:

That parking in the parking ramp wasn’t included when you stayed at the property

2026-04-05 • via Nuitee
K
Kathy • couple • us
8
2026-04-05 • via Nuitee
R
Randy • family_with_children • us
8
2026-03-30 • via Nuitee
T
Thomas • extended_group • us
9
excellent
Pros:

breakfast was hot and tasty every morning. The location was convenient to the convention center and other food places. clean room and friendly staff.

Cons:

The shower temperature control needs to be replaced. it was very difficult to regulate the hot and cold of the water.

2026-03-30 • via Nuitee
T
Timothy • solo_traveller • us
6
Pros:

Nice bed. Very clean. Food was hotel breakfast food. Very safe

Cons:

Thin walls. Older hotel. Cold room, heater did not work well. No chair in my room.

2026-03-30 • via Nuitee
K
Karina • family_with_children • us
10
I really recommended it staff was very nice.
Pros:

The bed were so comfortable

Cons:

Breakfast can be better

2026-03-30 • via Nuitee
J
jasonmV7250EL • Friends getaway
10
Hampton Inn and Suites
Pros:

We stayed here for a concert at the Riverside Theater again. The service was fantastic as the staff was very friendly and knowledgeable. My friends and I agree this will be our go to hotel for concerts at the Riverside Theater, Pabst Theater and the Fiserv Forum. Conveniently located within walking distance to all three venues and a block from the Milwaukee River. Also conveniently located to many fine restaurants of which we dined at one.

Michael J. Dietrich, director of sales, was there to great us when we arrived and the next morning and inquired on how our stay was going. We had a great discussion as Michael was very friendly and personable. Very thankful for his help! Michael and his staff are top notch in service and hospitality.

2026-03-18 • via Tripadvisor
7
711jacquig • Family • Oswego, Illinois
2
Don’t waste your time or money!
Pros:

I had a very disappointing stay at the Hampton Inn & Suites Milwaukee Downtown. What was supposed to be a long-overdue sisters’ trip turned into a frustrating experience from start to finish.
We arrived shortly after 4:00 PM, well past the 3:00 PM check-in time, and were told our room was not ready and asked to wait another 15–20 minutes. This immediately put us behind schedule and caused us to rush to make our 6:00 PM dinner and theater reservations.
Once we finally received our room keys, only one of the three worked. We were told the key machine was malfunctioning and that new keys would be brought to us—but they never were.
Shortly after getting into the room, the power went out due to what appeared to be a blown fuse. A staff member came to restore it, and we also pointed out that the room was extremely cold. We were assured everything—including heat and replacement keys—would be taken care of within about 30 minutes. Unfortunately, we couldn’t wait due to our already delayed plans.
When we returned close to midnight, nothing had been resolved. The room was still freezing, no additional keys were provided, and the next shift at the front desk had no knowledge of the earlier issues. The only solution offered was to move to a different room in another part of the hotel, late at night, which was extremely inconvenient.
To make matters worse, I stayed the next morning specifically to speak with a manager (as I was told I could between 9:00–9:30 AM), only to be informed that the manager had already decided to offer 20% off—without being fully informed of everything that had happened. This lack of communication further added to the frustration.
Between the delayed check-in, broken keys, electrical issues, freezing room, lack of follow-through, poor shift communication, and inadequate resolution, this stay fell far below the standard I expect from a Hilton property.
I would not recommend this location based on this experience.

2026-03-17 • via Tripadvisor
A
Amy • family_with_children • us
3
I was very disappointed in the stay. The 2 people who were there at check in time/evening- left all of these problem
Pros:

The property was nice. Great location for our event. Nice seating in the lobby area.

Cons:

The staff seemed to push our issue off- we heard them tell multiple people "in five minutes.." "in 10 minutes".. and in our case.. we had 3x of asking for assistance with our issue (fan/ac not working in our room, temps ranging from 73-80 degrees).. and never fixed our problem.

2026-03-16 • via Nuitee
P
Peter • solo_traveller • de
10
Ein Muss in Milwaukee, zumal bei dem Preis…
Pros:

Super zentral gelegen (Bus zum Flughafen 2,75 USD unweit). Sehr gute Ausstattung, sehr leise und schönes Frühstück.

2026-03-15 • via Nuitee
C
Crystal • couple • us
8
Pros:

How close it was to everything. The GM was so friendly and I loved how he interacted with the guests. That says a lot about a mgr.

Cons:

How I wasn’t expected to pay for parking and a security deposit but it still worked out but it was still a shocker.

2026-03-09 • via Nuitee
R
RosieGus • Couples
10
Good stay and reasonable pricing
Pros:

Good stay with helpful and nice staff; reasonable pricing for downtown and for our budget and places walkable.

2026-03-07 • via Tripadvisor
W
WILLIAM • family_with_children • us
10
Fantastic staff and conveniently located to all attractions
Pros:

Breakfast was great
Sauna was not hot

2026-03-07 • via Nuitee
D
Dream27639811711 • Couples
2
Go somewhere else
Pros:

Just a cheap badly cleaned hotel. Spend your money elsewhere. Tub didn’t drain and they didn’t care to fix it after asking several times. Rooms were dirty and dated

2026-03-01 • via Tripadvisor
A
A4211ZOcarriep • Family
10
Our stay
Pros:

Great location. Nice and caring staff. Comfortable rooms.

2026-02-28 • via Tripadvisor
Y
Y2719IRbillb • Couples
10
A fantastic staff!!
Pros:

My wife and I attended a show at the Miller Theater and stayed here the night of the show. The staff were very helpful with tips on the best walking directions to the show and with great dining suggestions along the way. We had never stayed downtown Milwaukee before. Michael (the hotel mgr) gave us some great tips on restaurants and shops to check out along "the Hop" shuttle route which is just a few blocks away from the hotel. It was a very fun day!!

2026-02-27 • via Tripadvisor