Quality Inn & Suites

Shuttle was great easy to find
Nowhere to charge the phone in the room

It's kind of like being in prison in this particular neighborhood. Everything is fenced, etc. Very strange. This is definitely the wild, wild south...or east, or wherever the hell Atlanta Intl. is...

The transport from the airport, chech-in and the room itself was more than adequate. However, the sink had to be rinsed as there shaving hair from the prior occupant but otherwise was fine.

I was very disappointed as I drove in but I chose to follow the pictures I saw online and kept the faith. I was assigned a room on the ground floor and as is my custom I made a beeline for the bathroom…. I was disgusted and literally ran out to ask for a room change

Why would I fly all the way to stay in a DUMP! I got another room on the 2nd floor that was way better and I asked why would I have been assigned to that first ‘hell-hole’? The staff was helpful BUT THE staff on the night shift was very rude in her shirt and curt responses, very unwelcoming and very unhelpful. I was glad I wasn’t spending an extra night.

There was no complimentary water and the fridge was empty

By far the worst experience I’ve ever had and be rest assured I will never stay NOR recommend Quality Inn to anyone.

There was no QUALITY HERE AT ALL!!

The beds were hard and uncomfortable. The AC unit in the room was in bad condition. It was off when we entered but took very long to cool down and often shut off even when on “fan” mode. I spent two nights there. But the ladies at the front desk were amazing!

Great service, quick and not chatty, even with my special request. Clean room. Perfect for needing to be close to the airport!

Good place to get room

Staff was great! Loved the transport to and from the airport. Made everything so much easier for us. Could of been a little cleaner but overall it was good.

Bad neighborhood

I cannot express how awful this hotel is. I was traveling with my 13-year-old son, and when we arrived just after 3 AM, the staff refused to let us check in. They were rude, cold, and completely unwilling to help — they literally left us standing outside in the middle of the night with nowhere to go. As a parent, this was terrifying.

The property itself is dangerous — hallways feel unsafe, facilities are in terrible shape, and there were prostitutes and shady people hanging around the parking lot. I did not feel safe bringing my child here at all.

The area around the hotel is dirty, dark, and unsafe, and this is the last place you would want to be stranded late at night.

This is not just bad service — this is inhumane treatment. No family should ever have to experience what we went through. If you care about your safety or your children’s safety, stay far, far away from this place.

The staff was not friendly. We had to get our keys re-keyed 3 times. The room was decent, but the staff lacked in many areas.

Clean room, friendly staff

The first room i were in the toilet was broken, i had to go to the front desk to get a new room. The toilet are very low to the ground. That was a big no no for me.. i was only there for one night only, the wifi connection horrible

I by mistake left some clothing in my room. I was notified by my phone answering service by the front desk that housekeeping found some clothing in the room that I had left. I didn't get this message until I had gotten home. I checked and I had in deeded left some property. I immediately tried to call the hotel back, no answer. I also tried the next day several times during the morning, no answer., I finally reach someone two days later in the afternoon and she did tell me housekeeping did find my property, but she didn't know where it was. I then tols her someone who lives in that area would come pick it up the next day or I would drive back and get it. Well, several days later I was notified that the person I chose to pick up the property the desk stated that she didn't have it and did know where housekeeping put and she did have access to their area, and they would have to comeback when housekeeping is there. Well, she didn't tell me this. Well after several attempts to contact the hotel during the times housekeeping would be there, no one would answer the phone. Finally, during the afternoon someone did answer the phone and apparently it was the same front desk person who initially call me about my property being left. Now in talking to her she stated the housekeeping had the wrong room and not the one I was staying in and she don't know what happen to the property, I don't believe that, then why would the call me the day I left my clothing. Never staying there again.

Surroundings under construction. Lots of police activity at night made me feel unsafe.
Installation was outdated and their fire alarm had a malfunction during my stay.

The surroundings do not inspire a sense of security; specially at night. Burger King is conveniently close, and also a taco place and a McDonalds. The hotel is close to the airport

The property was ok for the price but the area it’s unsecure

Besides the prostitution, drugs, non-existent continental breakfast, poor excuse for a gym and semi-dirty room, everything was decent. I’m from the hood so it didn’t bother me one bit, but you definitely get what you pay for.

Check in was smooth and fast

Nice budget hotel for a day or two stay.