Don Pelayo Pacific Beach

Hotels
8.5 (2620 reviews)
Avenida del Mar 1111 , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
Room noise
Wi-Fi problems

Categories

Cleanliness
7.58
Some reviews indicate issues with cleanliness of the rooms and amenities.
Service
9.55
Multiple reviews highlight excellent staff interactions and service.
Location
9.09
Many guests praised the location for its convenience and proximity to attractions.
Room Quality
7.54
There are complaints about room conditions, including noise and lack of amenities.
Amenities
8.07
Some amenities received praise, but issues like Wi-Fi hindered overall satisfaction.
Value for Money
8.53
The pricing was regarded as reasonable given the overall experience.
Food and Beverage
9.08
Food services and breakfast options received very positive feedback.
Overall Experience
8.55
General sentiment indicated satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:30

Property Description

Breathtaking Ocean Views
Located in Mazatlan, Mexico, the Don Pelayo Pacific Beach hotel offers stunning views of the Pacific Ocean.

Exciting Amenities
Enjoy the outdoor pool with two thrilling slides, relax in the hot tub, or have fun in the games room.

Delicious Dining Options
Indulge in fresh seafood and authentic Mexican cuisine at the on-site restaurant.

Experience the beauty of Mazatlan at Don Pelayo Pacific Beach. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Group policy will apply for reservations of 6 rooms or more. Promotional rates do not apply for groups.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 2620 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
S
Severiano • extended_group • mx
10
2026-03-28 • via Nuitee
J
Jessica • family_with_children • us
3
Comfortable but room needs updating
Pros:

The beds the location

Cons:

The room are outdated and alot of details in the room

2026-03-28 • via Nuitee
V
Valdez • family_with_children • mx
10
2026-03-27 • via Nuitee
G
german • family_with_children • mx
10
buena
Pros:

su muy buena ubicación la viste me toco asía el lago muy bonita también. la atención del personal excelente el restaurante muy rico y excelente servicio.

Cons:

en área de la alberca se me izo muy excesivo el precio de una cerveza y no puedes introducir lo tuyo

2026-03-26 • via Nuitee
M
Mario • family_with_children • us
10
2026-03-25 • via Nuitee
I
israel • family_with_children • mx
9
Pros:

Todo estuvo a la perfección

Cons:

Un poquito más de aceo en la habitación ya que había una cucaracha y duró 2 días ahí

2026-03-24 • via Nuitee
C
cesar • family_with_children • mx
9
2026-03-23 • via Nuitee
D
Danna Sinnay • family_with_children • mx
9
2026-03-23 • via Nuitee
A
Areli Judith • family_with_children • mx
10
Estancia placentera
Pros:

El buffet esta muy completo y delicioso

Cons:

Todo me gustó

2026-03-22 • via Nuitee
J
Jose • family_with_children • us
10
2026-03-20 • via Nuitee
V
Víctor • couple • us
8
Viajero del tiempo
Pros:

La ubicación y estacionamiento

Cons:

Mucho ruido las ventanas son muy viejas y el ruido parece tienes el mar en tu cabeza los carros pasando por los pies de tu cama 😳😱

2026-03-18 • via Nuitee
N
NORMA • family_with_children • us
9
Pros:

Todo muy bien muy amables esperamos regresar pronto

Cons:

Un Señor muy enfadoso que a fuerzas quería que le hicieramos caso de comprar algo creo que tiempo compartido

2026-03-18 • via Nuitee
M
Mario • family_with_children • us
8
Pros:

Good place close to everything and great service thanks

2026-03-16 • via Nuitee
A
ALAN • extended_group • mx
9
AGRADABLE PARA MI COMETIDO
Pros:

ACCESO
DISPONBILIDAD
UBICACION
PRACTICO
POR FINNNNNNNNNNNNNNN ME FACTURARON RAPIDO

Cons:

SIN COMENTARIOS SIEMPRE HAY ALGO QUE MEJORAR
DETALLES
DESCARGADA LA LLAVE
Y ALGUNOS ESPACIOS QUE NECESITAN MANTENIMIENTO

2026-03-16 • via Nuitee
I
Irma • family_with_children • mx
9
Agradable lugar
Pros:

La alberca climatizada, buena ubicación, muy amables los empleados

Cons:

El lugar de la habitación, enfrente del cuarto de limpieza y muy cercana al bar.

2026-03-15 • via Nuitee
M
Miroslava • family_with_children • mx
6
2026-03-14 • via Nuitee
C
Cervantes • couple • us
8
Mazatlán was a great experience lots of history and friendly staff and people. We would go back again, because there are
Pros:

The location and housekeeping. The lobby attendance was very helpful with things to explore. They helped us set up taxis services.

Cons:

They had no refrigerators in the room. They rooms where a bit outdated but overall it was good.

2026-03-14 • via Nuitee
M
Miguel Angel • family_with_children • mx
8
Pros:

Las instalaciones y el trato amable del personal

Cons:

El Internet y el aire acondicionado dejaban mucho que desear

2026-03-13 • via Nuitee
P
Pedro • family_with_children • mx
9
No necesites nada de recepción y tu estancia será buena
Pros:

Todo muy bien a excepción de una mujer y un hombre en recepcion

Cons:

Hay una mujer y un hombre que no saben escuchar o poner atención a las peticiones... Parece que no les gusta su trabajo o los mandan enojados de sus casas. Que lastima porque eso hubiera sido algo muy bueno para mejorar mi calificación.

2026-03-13 • via Nuitee
J
Jose Alfonso • family_with_children • mx
10
Pros:

El personal del hotel fue excelente, muy amable.

2026-03-10 • via Nuitee