Don Pelayo Pacific Beach

Hotels
8.5 (2620 reviews)
Avenida del Mar 1111 , Mazatlán , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
Room noise
Wi-Fi problems

Categories

Cleanliness
7.58
Some reviews indicate issues with cleanliness of the rooms and amenities.
Service
9.55
Multiple reviews highlight excellent staff interactions and service.
Location
9.09
Many guests praised the location for its convenience and proximity to attractions.
Room Quality
7.54
There are complaints about room conditions, including noise and lack of amenities.
Amenities
8.07
Some amenities received praise, but issues like Wi-Fi hindered overall satisfaction.
Value for Money
8.53
The pricing was regarded as reasonable given the overall experience.
Food and Beverage
9.08
Food services and breakfast options received very positive feedback.
Overall Experience
8.55
General sentiment indicated satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:30

Property Description

Breathtaking Ocean Views
Located in Mazatlan, Mexico, the Don Pelayo Pacific Beach hotel offers stunning views of the Pacific Ocean.

Exciting Amenities
Enjoy the outdoor pool with two thrilling slides, relax in the hot tub, or have fun in the games room.

Delicious Dining Options
Indulge in fresh seafood and authentic Mexican cuisine at the on-site restaurant.

Experience the beauty of Mazatlan at Don Pelayo Pacific Beach. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Group policy will apply for reservations of 6 rooms or more. Promotional rates do not apply for groups.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 2620 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
P
Perry family_with_children us
9
2026-03-06 via Nuitee
G
Gerardo family_with_children mx
6
2026-03-05 via Nuitee
G
georgiana family_with_children mx
10
Pros:

Todo muy bien 👌.

Cons:

Vista al lago.

2026-03-02 via Nuitee
N
NARMERFOX735 family_with_children mx
9
2026-02-28 via Nuitee
rosa rosas family_with_children mx
10
Don Pelayo nos volveremos a ver
Pros:

Excelentes instalaciones, alberca climatizada
Personal muy amable ☺️ me encantó y ya es l segunda vez q me hospedó aquí

2026-02-27 via Nuitee
M
Monica extended_group us
10
Pros:

I can say this time i had a good experience my previous stay was the opoosite

Cons:

Everyone friendly and clean

2026-02-26 via Nuitee
S
Sosa family_with_children mx
6
Pros:

La alberca y área de juegos para niños

Cons:

La habitación estaba sucia, el piso manchado de meses, el baño muy sucio de meses también y olía muy mal

2026-02-26 via Nuitee
R
Raúl family_with_children mx
10
Pros:

Todo esta muy bien 👍

Cons:

Las camas estaban muy incómodas y en las albercas estaban unos niños jugando con calcetas y papel de baño y nadie les dijo nada fue incomodo

2026-02-25 via Nuitee
B
Bravo extended_group mx
9
Muy buena opción
Pros:

La ubicación

2026-02-24 via Nuitee
A
Angela family_with_children ca
8
Pros:

Great location. Staff were friendly and helpful. Nice warm swimming pool.

Cons:

No step down to the hot tub. Beds were too firm.

2026-02-24 via Nuitee
A
ANGELA GRACIELA couple mx
8
Todo bien, excepto el baño
Pros:

La ubicación y la atención

Cons:

El baño, la puerta era de cristal y quedaba abierta

2026-02-24 via Nuitee
L
Lydia couple us
10
I liked the stay
Pros:

Very close to el malecón

Cons:

Clean and staff very professional

2026-02-23 via Nuitee
L
Lydia couple us
10
2026-02-23 via Nuitee
G
Gabriela couple us
5
2026-02-22 via Nuitee
O
oscar family_with_children de
9
2026-02-14 via Nuitee
D
Debra couple us
6
2026-02-14 via Nuitee
M
Michael solo_traveller us
10
It was excellent and fun
Pros:

Close proximity to the beach and food

Cons:

Nothing

2026-02-12 via Nuitee
M
Magdalena family_with_children mx
10
Pros:

Excelente atención, desde la llegada y la salida.

2026-02-12 via Nuitee
E
Emma family_with_children mx
10
Pros:

Todo nos encanto, desde que nos recibieron una excelente atención, el personal maravilloso, la limpieza del hotel, es un excelente hotel.

2026-02-10 via Nuitee
G
GONZALEZ GALLEGOS extended_group mx
9
2026-02-10 via Nuitee