Don Pelayo Pacific Beach

Hotels
8.5 (2620 reviews)
Avenida del Mar 1111 , Mazatlán , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Cleanliness issues
Room noise
Wi-Fi problems

Categories

Cleanliness
7.58
Some reviews indicate issues with cleanliness of the rooms and amenities.
Service
9.55
Multiple reviews highlight excellent staff interactions and service.
Location
9.09
Many guests praised the location for its convenience and proximity to attractions.
Room Quality
7.54
There are complaints about room conditions, including noise and lack of amenities.
Amenities
8.07
Some amenities received praise, but issues like Wi-Fi hindered overall satisfaction.
Value for Money
8.53
The pricing was regarded as reasonable given the overall experience.
Food and Beverage
9.08
Food services and breakfast options received very positive feedback.
Overall Experience
8.55
General sentiment indicated satisfaction with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:30

Property Description

Breathtaking Ocean Views
Located in Mazatlan, Mexico, the Don Pelayo Pacific Beach hotel offers stunning views of the Pacific Ocean.

Exciting Amenities
Enjoy the outdoor pool with two thrilling slides, relax in the hot tub, or have fun in the games room.

Delicious Dining Options
Indulge in fresh seafood and authentic Mexican cuisine at the on-site restaurant.

Experience the beauty of Mazatlan at Don Pelayo Pacific Beach. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Group policy will apply for reservations of 6 rooms or more. Promotional rates do not apply for groups.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 2620 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
C
Candy family_with_children us
9
Great location, clean, friendly staff. Will stay here again!
Pros:

Room was clean, staff was friendly. Our reservation included breakfast which was great. It was a buffet service. There were options for all ages which was helpful for me considering I have a 3,13, and 17 year old. Also location is great right in front of beach. This is our 3rd time staying here service does not disappoint.

Cons:

Check in took a little long because there was a long line but it wasn’t too bad.

2026-04-18 via Nuitee
D
Diana family_with_children us
10
2026-04-18 via Nuitee
L
Liliana extended_group us
10
2026-04-17 via Nuitee
E
Edgar Israel solo_traveller mx
10
2026-04-17 via Nuitee
M
Medina de la rosa solo_traveller mx
8
Pros:

Que se encuentra frente al malecon

Cons:

Los cuartos huelen mucho a humedad

2026-04-16 via Nuitee
V
Victor E. Parra solo_traveller mx
10
Pros:

Excelente ubicación frente a malecón, alberca climatizada, estacionamiento seguro, personal amable, buen precio

2026-04-16 via Nuitee
R
Raul family_with_children us
10
Geniales vacaciones, volveremos
Pros:

La relación calidad precio, los alimentos, la atención del personal todos son muy amables excelente servicio y las instalaciones de la alberca.

2026-04-14 via Nuitee
D
Diaz solo_traveller mx
10
Excelente todo
Pros:

En general, todo estuvo 10/10

Cons:

N/a

2026-04-14 via Nuitee
S
Sergio family_with_children mx
6
No volveria
Pros:

La ubicación excelente

Cons:

Limpieza de baño ..privacidad de baño puerta transparente no ideal si vas con amigos..no cerraba puerta ,,minisplit es muy viejo y ruidoso

2026-04-14 via Nuitee
A
Andrea couple mx
9
2026-04-13 via Nuitee
G
Garcia extended_group mx
10
buen servicio buenas instalaciones
Pros:

todo es exelente gracias por las atenciones

Cons:

todo esta bien

2026-04-13 via Nuitee
B
Barrios solo_traveller mx
10
2026-04-10 via Nuitee
V
Viviana family_with_children mx
10
Pros:

Las habitaciones limpias y con aire

Cons:

El horario de la alberca

2026-04-10 via Nuitee
M
Maria family_with_children mx
10
Con gusto vuelvo
Pros:

La atención del personal

2026-04-10 via Nuitee
J
Jesus Antonio extended_group mx
9
Agradable
Pros:

Tiene una muy buena ubicación y la piscina es agradable.

Cons:

Cristales traslucidos hacia el baño y puerta sin chapa

2026-04-10 via Nuitee
L
Loa family_with_children mx
10
Pros:

Excelente ubicación

2026-04-09 via Nuitee
B
Bertha Alicia family_with_children mx
8
2026-04-09 via Nuitee
C
Cinthya Lizeth solo_traveller mx
1
2026-04-08 via Nuitee
R
ramon family_with_children mx
10
Pros:

Estar enfrente mar y el malecón
Y muchos lugares de interés cerca

Cons:

Todo bien

2026-04-07 via Nuitee
A
Alejandro Gustavo family_with_children mx
8
Me la pasé muy bien y su ubicación es excelente
Pros:

Muy buena

Cons:

La recepción es muy lenta

2026-04-07 via Nuitee