Hilton London Metropole

Hotels
•
Hilton Hotels & Resorts
9 (13667 reviews)
225 Edgware Road , London , gb
+44 20 7402 4141

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Inconsistent cleanliness
Aged furniture in some rooms

Categories

Cleanliness
8.25
Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.
Service
9.25
Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.
Location
9.25
Guests consistently highlighted the convenient location near transport options and attractions.
Room Quality
8.75
Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.
Amenities
9.25
The hotel offers a wide array of amenities that guests found appealing.
Value for Money
8.75
Guests expressed that the value matched the quality, although some thought it was a bit pricey.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests reported a very positive experience, making this hotel a preferred choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important information:

Please note that payment must be from the original card, and the cardholder must be present.

Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 13667 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
E
Eiman • couple • kw
1
2026-08-08 • via Nuitee
M
mansour • couple • ae
1
غير سعيد
Pros:

لا شي

Cons:

كل شي

2026-08-08 • via Nuitee
J
Jiguang • family_with_children • hk
6
2026-08-08 • via Nuitee
I
Iquo • couple • ng
8
Stay was good and central to everywhere. Love the cafe in the hotel too
Pros:

Location

Cons:

House keeping needs to do better and be a bit more attentive

2026-08-08 • via Nuitee
K
Katerina • family_with_children • cy
9
2026-08-08 • via Nuitee
J
Jacob • couple • nl
5
Regret booking this hotel
Pros:

We wanted a hotel within short walking distance from Paddington train station, and it is. Apart from the location there is nothing good at this hotel.

Cons:

We were looking for a good hotel and booked the Hilton. Oh boy were we wrong! This hotel is falling apart, both the building and its staff. For starters we had to wait in line for close to 30 minutes before we could check-in. Our room on the 21st floor was basic and the bathroom was very small. The airco mostly made a lot of noise, but did not provide cool air. Despite the desperate need for renovation, the hotel seemed incredibly popular with troves of people, literally from every continent. Genuinely have no clue why.

2026-08-08 • via Nuitee
E
Eduardo • family_with_children • us
8
2026-08-08 • via Nuitee
J
Jean jacques • couple • be
8
2026-08-07 • via Nuitee
A
Abdulaziz • solo_traveller • kw
10
2026-08-07 • via Nuitee
A
Askin • couple • us
1
2026-08-07 • via Nuitee
K
Khalid • couple • qa
10
2026-08-07 • via Nuitee
B
Bjørn • family_with_children • no
7
Fint hotell
Pros:

Bra frukost

Cons:

Litt mange rengjørere som kakket på døra og ville rengølre når vi var på rommet
Dårlig klimaanlegg

2026-08-07 • via Nuitee
V
Veso85 • family_with_children • bg
9
2026-08-07 • via Nuitee
M
Mohammed • solo_traveller • qa
8
2026-08-07 • via Nuitee
Y
YAN • family_with_children • cn
10
2026-08-07 • via Nuitee
L
Lars Hagbard • solo_traveller • dk
9
2026-08-07 • via Nuitee
F
Faizan Ahmad • family_with_children • ae
6
It was Ok
Pros:

The breakfast was Ok. Not too great. Hot food was basically just warm. The hotel needs to work on having proper hot breakfast

Cons:

The breakfast was Ok. Not too great. Hot food was basically just warm. The hotel needs to work on having proper hot breakfast. Also for breakfast they need to manage the space better as there was alot of waiting on certain days.

2026-08-07 • via Nuitee
S
Sumit • family_with_children • ae
8
2026-08-06 • via Nuitee
H
hadeil • couple • sa
9
2026-08-06 • via Nuitee
J
Jeannine • solo_traveller • ch
6
Pros:

Die Lage und die Grösse vom Zimmer waren gut

Cons:

Es war absolut nicht sauber. Auf dem Teppich waren noch Erdnüsse vom Vorgänger. Das Badezimmer hatte Schimmel

2026-08-06 • via Nuitee