Hilton London Metropole

Hotels
•
Hilton Hotels & Resorts
9 (13810 reviews)
225 Edgware Road , London , GB
+44 20 7402 4141

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Inconsistent cleanliness
Aged furniture in some rooms

Categories

Cleanliness
8.25
Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.
Service
9.25
Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.
Location
9.25
Guests consistently highlighted the convenient location near transport options and attractions.
Room Quality
8.75
Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.
Amenities
9.25
The hotel offers a wide array of amenities that guests found appealing.
Value for Money
8.75
Guests expressed that the value matched the quality, although some thought it was a bit pricey.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests reported a very positive experience, making this hotel a preferred choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important information:

Please note that payment must be from the original card, and the cardholder must be present.

Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 13810 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
I
Ivan • family_with_children • is
10
Pros:

A straightforward hotel that delivers exactly what it promises

2026-09-19 • via Nuitee
D
David • extended_group • de
10
Pros:

Check-in took less than a minute, which was wonderful

2026-09-19 • via Nuitee
A
Angela Zelenia • family_with_children • zm
8
2026-09-19 • via Nuitee
G
Guilhem • family_with_children • fr
10
2026-09-19 • via Nuitee
T
Thomas • family_with_children • it
10
Pros:

Felt secure and comfortable walking into the building at night

2026-09-19 • via Nuitee
D
Daneila • family_with_children • ro
10
Pros:

The room had enough space to open my suitcase comfortably

2026-09-19 • via Nuitee
A
Aizhan • family_with_children • kz
10
Оператвино работает персонал!
Pros:

Все было отлично!!Расположение,удобства,комфорт,цена,завтраки супер,атмосфера,персонал!
Я благодарна за все,хочу вернутся!
С любовью и благодарностью🤍

2026-09-19 • via Nuitee
K
Klaus • family_with_children • de
10
Pros:

The desk space was practical for getting some quick work done

2026-09-19 • via Nuitee
E
Eva • family_with_children • no
8
2026-09-19 • via Nuitee
S
Sofie • family_with_children • be
8
2026-09-19 • via Nuitee
A
Amandine • couple • hr
10
Staff were discreet, friendly, and very accommodating
2026-09-19 • via Nuitee
A
Angela Zelenia • family_with_children • zm
10
Absolutely amazing
2026-09-19 • via Nuitee
N
Nicolo • extended_group • it
10
Pros:

Il personale, disponibile e cortese, ha reso il breve soggiorno molto piacevole

2026-09-19 • via Nuitee
A
Anna • extended_group • es
10
Pros:

La conexión Wi-Fi no se cortó ni una sola vez durante toda mi estancia

2026-09-19 • via Nuitee
O
Olivia • solo_traveller • gb
9
Good experience overall!
Pros:

The room was very clean, comfy beds and lovely bedding. Great storage and a good space, considering 4 of us were in one room, it didn't feel cramped at all. Plenty of lights, mirrors and plug sockets. All very modern, fab shower and aircon! Check in was fairly straightforward, and we were very grateful to get early check in!

Cons:

Leaky bottles of products in the bathroom leading to slippy hand soap on the floor.. The hotel is very busy and like a maze. The entrance/exit was hard to find as there are multiple access points and it's spread out, luggage hold, reception and the lifts are all over the place and not easily explained as a first time stayer at this hotel. Breakfast included was rather chaotic in the Tyburn restaurant; busy, no order for queing at the buffet so people all over the place, cold coffee, good selection of food but not great quality.

2026-09-18 • via Nuitee
O
Obaid • solo_traveller • sa
7
اقامتي قصيره وكان الفندق للنوم فقط
Pros:

الموقع

Cons:

1-رائحة دورة المياه بالغرفه مع العلم انني ساكن بالدور 19.
2-لوبي الفندق يوجد روائح للاكل وازعاج وكذلك المكان مفتوح للذين يتداولون الكحول امام ساكني الفندق .

2026-09-18 • via Nuitee
V
Vidal • family_with_children • cl
6
DEB
Cons:

Más variedad de fruta al desayuno

2026-09-18 • via Nuitee
T
Tracey • couple • gb
10
Had a great time So much to do will be back
Pros:

Staff very friendly Excellent location

2026-09-18 • via Nuitee
D
Darren • couple • gb
9
2026-09-18 • via Nuitee
A
Ayanda • family_with_children • za
8
Pricey but worth it
Pros:

Close amenities, Edgware and Paddington stations. Food was freely available. Ease of transport was a big factor.

Cons:

The room was really far. Housekeeping was always late. We got home after 6pm everyday and the room was never made up or only just getting finished.

2026-09-17 • via Nuitee