Hilton London Metropole

Hotels
•
Hilton Hotels & Resorts
9 (13082 reviews)
225 Edgware Road , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Inconsistent cleanliness
Aged furniture in some rooms

Categories

Cleanliness
8.25
Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.
Service
9.25
Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.
Location
9.25
Guests consistently highlighted the convenient location near transport options and attractions.
Room Quality
8.75
Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.
Amenities
9.25
The hotel offers a wide array of amenities that guests found appealing.
Value for Money
8.75
Guests expressed that the value matched the quality, although some thought it was a bit pricey.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests reported a very positive experience, making this hotel a preferred choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important information:

Please note that payment must be from the original card, and the cardholder must be present.

Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 13082 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
H
hazelcG4082XF • Couples
10
Anniversary dinner
Pros:

We booked for an overnight stay with dinner and breakfast here. It’s our 23rd anniversary and when Dania and Mariana heard about it, they went over and beyond to make our dinner extra special. Dania told chef and an anniversary cake was brought to our table. such a lovely thought and bery wonderful staff. Dania made our night unforgetable. Thank you.

2026-06-20 • via Tripadvisor
I
I415YMnadaa • Family
10
Jamil was a nice and kind to us
Pros:

‏jamil was a nice and kind very happy and nice

2026-06-20 • via Tripadvisor
I
Istherebabychanging • Family
10
First family trip to London. Recommend
Pros:

Great rooms for single parent with two children . Fantastic rooms. Requested a quiet room and have a lovely position. Breakfast Fantastic. Evening meal, great portions

2026-06-20 • via Tripadvisor
K
Kemm1988 • Couples
10
We would happily return!
Pros:

We had a wonderful experience thanks to Tereza’s excellent service. What stood out the most was her knowledge of the vegan options and her fantastic recommendations. It’s always great to find someone who genuinely cares about helping guests to have the best experience possible.

2026-06-20 • via Tripadvisor
C
chisomc502 • Family
10
My experience with zaida
Pros:

Zaiba's service was top notch, made my stay really welcoming, she was wholesome easy to talk to and really helpful, even with all my questions and all rhe things I asked for she was really helpful and had good customer service skills. I would rwlly be looking forward to seeing her again the next time I come.

2026-06-20 • via Tripadvisor
A
A1738EZpaulc • Family
10
Awesome Hotel
Pros:

Awesome hotel! Great check-in experience with Christina. Our double bed room in the West Wing is really nice. Your breakfast menu was amazing with so many food options and staff members like Aaronjit and Liliana, were super! Paul Collett

2026-06-20 • via Tripadvisor
T
Tour30378386243 • Couples
10
Excellent Experience at Tyburn Kitchen
Pros:

Tereza is a excellent, Friendly and helpful person. Very attentive and always welcoming with a big smile. I'm a diamond member and she always looks after us and provides a top service, Also big thank you to Kitchen Team Kwaku and Aziz.

2026-06-20 • via Tripadvisor
J
Jan • extended_group • cz
10
Pros:

The room had enough space to feel comfortable without being unnecessarily large. It was easy to move around and settle into.

2026-06-20 • via Nuitee
C
Camille • solo_traveller • fr
10
Pros:

La salle de bains était propre et tout fonctionnait correctement tout au long du séjour. On sentait que l'endroit était bien entretenu.

2026-06-20 • via Nuitee
S
Serkan • family_with_children • tr
7
2026-06-20 • via Nuitee
F
Faten • family_with_children • sa
9
اخص بالشكر موظفين الاستقبال
Pros:

كل شي جميل طاقم الاستقبال ونظافه الغرف

Cons:

لاشي

2026-06-20 • via Nuitee
F
Fergal • solo_traveller • ie
10
2026-06-20 • via Nuitee
T
Thomas • extended_group • au
10
Pros:

The atmosphere throughout the hotel felt calm and relaxed. It never felt crowded or stressful, even during busier times.

2026-06-20 • via Nuitee
S
Silvia • extended_group • it
10
Pros:

Il letto era molto comodo e mi ha permesso di dormire bene ogni notte. Questo ha fatto davvero la differenza durante il viaggio.

2026-06-20 • via Nuitee
M
Matteo • couple • it
10
Pros:

location ended up being one of my favorite parts of the stay. It made exploring the area much more convenient.

2026-06-20 • via Nuitee
M
Monika • solo_traveller • pl
10
Pros:

I appreciated how dependable everything felt. The hotel delivered exactly what I hoped for without any surprises.

2026-06-20 • via Nuitee
B
Bogdan • extended_group • ro
10
Pros:

overall experience was very smooth from arrival to departure. There were no inconveniences worth mentioning

2026-06-20 • via Nuitee
L
Laura • couple • de
10
Pros:

Das Zimmer roch immer frisch, wenn ich abends zurückkam. Das trug wesentlich zum allgemeinen Komfort bei.

2026-06-20 • via Nuitee
A
Ahmed • couple • gb
9
Pros:

Everything

Cons:

It would have been great if room size was slightly bigger

2026-06-20 • via Nuitee
N
Nicolas • family_with_children • be
7
2026-06-20 • via Nuitee