Hilton London Metropole

Hotels
Hilton Hotels & Resorts
9 (10950 reviews)
225 Edgware Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Inconsistent cleanliness
Aged furniture in some rooms

Categories

Cleanliness
8.25
Some reviews indicated issues with cleaning quality, including hair found in the bathroom and inconsistent cleaning service.
Service
9.25
Multiple reviews praised the friendly and helpful nature of staff, especially during busy times.
Location
9.25
Guests consistently highlighted the convenient location near transport options and attractions.
Room Quality
8.75
Rooms were noted for comfort and good maintenance, but had some mentions of aging furniture.
Amenities
9.25
The hotel offers a wide array of amenities that guests found appealing.
Value for Money
8.75
Guests expressed that the value matched the quality, although some thought it was a bit pricey.
Food and Beverage
9.25
Breakfast received high praise for variety and quality.
Overall Experience
9.25
Overall, guests reported a very positive experience, making this hotel a preferred choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.

Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.

Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.

Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.

Important information:

Please note that payment must be from the original card, and the cardholder must be present.

Please note that the property is currently undergoing a refurbishment. The hotel entrance is temporarily located on Harbet Road.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10950 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Maxime solo_traveller fr
9
2026-04-25 via Nuitee
B
Bogdan extended_group no
10
It was easy to relax here without any distractions
2026-04-25 via Nuitee
A
Alessia couple it
10
Pros:

Mi sono sentito subito a mio agio in questo hotel. Tutto era chiaro e semplice.

2026-04-25 via Nuitee
K
Kolawole couple ng
8
Very good hotel.
Pros:

The location, room size and quality of the room

Cons:

The cleaning staff did not make an effort. My room wasn’t swept for three days. They had not dressed the bed and refilled toiletries.

2026-04-25 via Nuitee
T
Thomas extended_group ba
10
Pros:

I stayed here for a few nights and had no issues at all. The room felt tidy and the bed was comfortable.

2026-04-25 via Nuitee
M
Monika extended_group fr
10
Pros:

I liked how quiet it was at night, which helped me get proper rest

2026-04-25 via Nuitee
J
Jan couple mc
10
room felt simple but well maintained
2026-04-25 via Nuitee
L
Lars solo_traveller dk
10
Pros:

The room was clean and felt ready when I arrived. The overall stay was smooth and comfortable.

2026-04-25 via Nuitee
L
Laura extended_group de
10
Pros:

The room had everything needed for a short stay. It felt practical and comfortable.

2026-04-25 via Nuitee
N
Naseef solo_traveller in
8
2026-04-25 via Nuitee
T
Tim family_with_children nl
7
2026-04-25 via Nuitee
D
Demi family_with_children gi
10
2026-04-25 via Nuitee
D
djallal family_with_children fr
4
Moyen avec une chambre miteuse
Pros:

L’emplacement et le petit déjeuner

Cons:

La chambre n’était pas propre, il y’avait des mythes dans la chambre, les draps n’ont pas était changé pendant tout le séjour…

2026-04-25 via Nuitee
A
Aksel family_with_children fr
6
Moyen
Pros:

L’emplacement près d’une station de métro.

Cons:

La salle de bain était très vieille, de la moisissure sur les joints de la baignoire.

2026-04-25 via Nuitee
E
Erik family_with_children no
8
2026-04-25 via Nuitee
S
Silvia extended_group it
10
2026-04-25 via Nuitee
C
Camille couple fr
10
Pros:

room was clean and comfortable

2026-04-25 via Nuitee
H
Hassan solo_traveller ca
8
Pros:

Clean property. Friendly staff

2026-04-24 via Nuitee
E
Eva solo_traveller am
10
hotel is in a good location and easy to reach
2026-04-24 via Nuitee
N
Neilus solo_traveller ie
10
Pros:

The whole system start to finish

Cons:

The rooms and location

2026-04-24 via Nuitee