Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Hotels
•
Hilton Hotels & Resorts
7.9 (1497 reviews)
Puckrup , Gloucester , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Excellent breakfast with wide choices
Great location for golf and quiet stays
Family-friendly activities: kids playroom, lawn games
Easy parking and smooth check-in
High-quality golf facilities and service
Cons:
No air conditioning in rooms (multiple mentions)
Cleanliness issues in some rooms (dirty carpet, cobwebs, flies, toilet odors)
Some rooms tired/dated and in need of updates
Pool access limited due to external classes; guests felt hotel residents should have priority
Food and drinks perceived as overpriced; evening meal deal disappointing
Occasional noise (doors banging) and isolated maintenance issues (sockets tripping, non-working exhaust fan)

Categories

Cleanliness
5.5
Multiple reviewers reported cleanliness issues: dirty/old carpet, cobwebs with flies, a non-working toilet exhaust causing odors, and general tiredness in some rooms.
Service
9.6
Staff repeatedly praised as friendly, helpful and going above and beyond (specific mentions of excellent service for birthdays and standout team members).
Location
9.3
Location described as easy to find, lovely and quiet, great for golf and family activities — consistently highlighted as a strong point.
Room Quality
6.8
Mixed comments: family rooms and Manor House rooms described as tired, no air conditioning in rooms, occasional maintenance issues (sockets tripping, uncomfortable beds/pillows for some).
Amenities
8
Good range of family amenities (kids activities, playroom, lawn games, golf course) but drawbacks noted (no in-room A/C, pool access limited by external classes).
Value for Money
6
Several guests felt food/drink prices were high and a promoted meal deal was disappointing, indicating weaker value for money in dining.
Food and Beverage
9
Breakfast repeatedly described as superb with many choices; bar and restaurant food generally praised, though a few noted lukewarm items and pricing concerns.
Overall Experience
9
Overall stays described as relaxing and enjoyable with multiple recommendations and special occasions well handled, despite some room/cleanliness drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:44

Property Description

Luxurious Accommodations
Experience vibrant and fresh colored rooms with modern amenities like plasma TVs and floor-to-ceiling windows offering stunning views of the golf course.

Championship Golf Course and Spa
Indulge in a round of golf at the 18-hole championship golf course or relax at the Schmoo Skincare Spa with a range of rejuvenating treatments.

Health and Wellness Facilities
Stay active at the LivingWell Health Club's gym, indoor pool, sauna, and steam room, ensuring a relaxing and rejuvenating stay.

Book your stay at the 4-star Hilton Puckrup Hall Hotel and embark on a memorable experience in the Cotswolds.

Important information:

Please note Half board packages include a set two course dinner menu
at Pets are charged at £30 per stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1497 reviews
Cleanliness: 5.5
Service: 9.6
Location: 9.3
Room Quality: 6.8
Amenities: 8
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9
C
C • family_with_children • gb
7
2026-08-22 • via Nuitee
R
Richard • couple • gb
8
2026-08-22 • via Nuitee
L
Lyndsey • family_with_children • gb
10
Lovely staff lovely stay
Pros:

Staff were wonderful and location was great

2026-08-22 • via Nuitee
D
Donna • family_with_children • gb
10
Overall a lovely stay and would
Pros:

Everything

Cons:

Restaurant was slow , daughter had a child’s meal and starter was supposed to come with main meal. They forgot and had to wait 15mins for it in which time she had finished her food. No apologies or anything

2026-08-21 • via Nuitee
C
Caroline • family_with_children • gb
8
Old fashioned decor which suited the building, the staff were lovely, room to hot, would have been better with some sort
Pros:

I like the old decor, it was clean and quiet.

Cons:

To hot, the temp outside was around 19 degrees and it was to hot in a room with windows that opened about an inch. We had a fan which circulated warm air, we didnt sleep.

2026-08-21 • via Nuitee
A
Alexander • solo_traveller • gb
9
Pros:

Staff very hospitable. Location great. Food excellent. Rooms spacious and comfy bed. Having access to the golf driving range was a plus.

Cons:

£8 for a pint of Hawkstone... Too much. Nice beer though. We stopped on a very warm evening.. air con would be an improvement as fan provided not sufficient.

2026-08-20 • via Nuitee
J
Judith • solo_traveller • gb
7
Not a place I would go back to
Pros:

Lovely location

Cons:

No air con, and not very clean

2026-08-19 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-08-19 • via Nuitee
N
Nicole • solo_traveller • gb
9
2026-08-18 • via Nuitee
M
Margaretta • solo_traveller • gb
8
My lone birthday break was short but sweet albeit very hot but staff were super friendly & helpful!
Pros:

Even though it is dated, it is being kept very clean & very tidy.

Cons:

If there were air conditioning in the bedrooms too, that would have been perfect!

2026-08-18 • via Nuitee
B
brendon • couple • gb
2
2026-08-17 • via Nuitee
L
Laura May • couple • gb
10
Pros:

very lovely hotel, quiet and peaceful yet it has everything you need. loved the pool and sauna. great beds and excellent service.

2026-08-17 • via Nuitee
H
Holt • couple • gb
8
comfortable, relaxed stay.
Pros:

Staff were exceptionally friendly, and welcoming and the hotel was comfortable, parking was good. The facilities (golf etc.) were good and the rooms airy and well ventilated despite the hot weather / lack of air conditioning. All in all a great hotel which we'd go back to.

Cons:

Our meal (with invited friends) on Friday night was very delayed (almost an hour - despite booking) but the staff were clearly embarrassed by these (I assume kitchen?) failures and did their best to make amends.

2026-08-17 • via Nuitee
K
KIM • solo_traveller • gb
8
Pros:

Big clean rooms
Friendly staff
Facilities - swimming pool, mini golf

Cons:

Rooms were far, far too hot for our children even with 2 fans.
Paid DBB. Had dinner in bar off the DBB menu but was charged for dinner even though we had explained we were DBB. Staff refunded it when we left.

2026-08-17 • via Nuitee
M
Maria Gabriella • couple • it
9
Pros:

La posizione e il balcone

Cons:

Niente aria condizionata, ultimamente in Inghilterra fa caldo in estate.
Albergo un po' datato.

2026-08-15 • via Nuitee
J
Jody • solo_traveller • gb
9
2026-08-15 • via Nuitee
V
Victoria • couple • gb
10
2026-08-15 • via Nuitee
D
Duckworth • solo_traveller • gb
10
Pros:

Lovely relaxing accommodation, pool was excellent and the view was second to none.

Cons:

Everything was good.

2026-08-15 • via Nuitee
D
Dennis • family_with_children • gb
9
Excellent accommodation, great food and dining. Excellent bedrooms.
Pros:

Excellent location, beautiful buildings.

2026-08-14 • via Nuitee
I
Ian • family_with_children • gb
10
Great stay
Pros:

Brilliant stay with the family
Mini golf was a big hit

2026-08-13 • via Nuitee