Hamilton Inn Birmingham-Bessemer

Hotels
7.8 (1088 reviews)
4910 Civic Lane , Bessemer , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Presence of bugs
Poor customer service from management

Categories

Cleanliness
6.26
Multiple reviews mentioned significant cleanliness issues, including bugs and dirty rooms.
Service
9.23
Positive sentiment regarding staff friendliness, although some experienced poor interactions.
Location
9.27
Consistently mentioned as a positive aspect of the hotel experience.
Room Quality
7.22
Some guests reported major issues like bed bugs and malfunctioning amenities.
Amenities
7.75
Amenities reported as average with some issues but generally acceptable.
Value for Money
8.21
Mixed opinions on value. Some found it reasonable for the price despite issues.
Food and Beverage
6.76
Limited breakfast options and cleanliness issues noted.
Overall Experience
7.73
Mixed reviews with some positive experiences overshadowed by notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:55

Property Description

Modern Amenities and Convenient Location

Located steps from the Bessemer Civic Center, the Hampton Inn Bessemer offers free Wi-Fi and a daily hot breakfast. Relax by the outdoor pool or stay active in the modern fitness center.

Comfort and Convenience

Indulge in in-room coffeemakers and Cloud Nine beds for a restful stay. The hotel is conveniently situated near the University of Alabama at Birmingham, Galleria Mall, and Tannehill Historical Park.

Nearby Attractions

Explore Alabama Adventure Amusement Park and discover a variety of dining and shopping options just a short drive away. Book your stay at the Hampton Inn Bessemer for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1088 reviews
Cleanliness: 6.26
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 7.73
B
Brandon family_with_children us
6
Pros:

Friendly staff, quite location

Cons:

Soap from last guest was still in the shower, beverage from last guess still in refrigerator, floor wasn't as clean as I could have been.

2026-01-28 via Nuitee
T
Tahiyyah family_with_children us
8
2026-01-27 via Nuitee
R
Randall couple us
1
The people next door was up all night in and out
Pros:

Not much of anything

Cons:

Not being able to sleep all night

2026-01-26 via Nuitee
S
STARR family_with_children us
4
2026-01-25 via Nuitee
K
Keyuna family_with_children us
2
You get what you paid for
Pros:

The price

Cons:

Have towels ready when asked for.mop the room floors(they was very nasty)clean better because my 4 year old daughter found a smoke pipe.the sheets had smoke burns.

2026-01-19 via Nuitee
J
Jacqueline couple us
1
2026-01-19 via Nuitee
J
Ja’Kayla solo_traveller us
7
2026-01-19 via Nuitee
M
Mirella couple us
10
Thank youuuu for making our stay comfortable and restful!
Pros:

The attendants were kind, professionally prepared yet very courteous.
The cleanliness and availability was great!

2026-01-19 via Nuitee
A
Antonio family_with_children us
1
2026-01-19 via Nuitee
S
Stephen solo_traveller us
9
Pros:

Good variety of breakfast

Cons:

Quietness

2026-01-19 via Nuitee
A
Amy couple us
2
Pros:

The gentleman that greeted us was very informative and has a positive personality.

Cons:

We had dead cockroaches around the outside of the refrigerator and live inside the refrigerator. The bed linens had a strong urine smell. My husband took pictures. We did inform the manager in hopes that it will get a good cleaning.

2026-01-19 via Nuitee
V
Vernessia family_with_children us
1
It was terrible from the dirty sheets , roaches , smell me and my kids checked out round 5:30am to take along drive back
Pros:

Nothing

Cons:

Nothing

2026-01-19 via Nuitee
B
Brian couple us
10
2026-01-19 via Nuitee
G
Glenn solo_traveller us
9
It was sorta of an unexpected surprise that hotel was very nice!
Pros:

The hotel was very clean. The staff was extremely professional and nice. My TV was not working properly so I called front desk and the clerk came to my room and fixed the problem.

Cons:

Actually I can not think of any thing I was unhappy about.

2026-01-19 via Nuitee
J
Jason family_with_children us
8
2026-01-19 via Nuitee
K
Kaylee family_with_children us
4
2026-01-19 via Nuitee
S
Serena couple us
9
Quiet stay and well kept, despite ongoing renovations.
Pros:

The breakfast was a good standard hotel breakfast. Waffle maker, cereal selection, biscuits and yogurt. The coffee was surprisingly good, too.

It was under renovation, which was fine for me. I think it led to the place being quieter and more private.

The staff were incredibly friendly and happy. They seemed genuinely happy to be there!

Parking was easy and the road traffic was fairly light. The wifi worked perfectly for me. I had no problems getting work done during the day or browsing the web at night.

Cons:

The TV's didn't have a sleep timer but it's really not a big deal. I might have missed it, in all honesty.

2026-01-19 via Nuitee
J
Joseph family_with_children us
1
It was very unpleasant, but we had already changed rooms, and were frustrated with the situation.
Pros:

Honestly there wasn't anything to like besides maybe the location for us since it was not far from Walmart or Alabama splash.

Cons:

After being told that the lady at front desk refused linen, refused to come up to our room to address the issue, and was on the phone while my wife tried to address issues. We were moved from a room with missing linen, still being worked on, and you could smell weed in the entire hall an room in a hotel that has signs NO SMOKING signs. The lady at the desk said she would make notes, and my wife tried to be understanding, but we had a child with us, and we looked for a no smoking hotel. To a room that was at least done with the exception of someone else's hair not my wife or daughter's it was black hair, not cleaned thoroughly we pushed covers down and lair on our own, didn't even use the shower.

2026-01-19 via Nuitee
A
Avery couple us
10
2026-01-18 via Nuitee
A
Anne Marie family_with_children us
8
2026-01-16 via Nuitee