Hampton Inn Chicago-Carol Stream

Hotels
Hampton Inn
8.8 (480 reviews)
205 West North Avenue , Carol Stream , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Cleaning issues
Pool was cold

Categories

Cleanliness
6.94
Several reviews indicated cleanliness issues, particularly with dirty floors and sporadic cleaning service.
Service
9.91
Generally positive mentions of staff friendliness and helpfulness across multiple reviews.
Location
9.45
Consistently praised as a great location for various trips.
Room Quality
8.9
Most rooms were described as clean, comfortable, and spacious.
Amenities
8.43
Amenities received mixed reviews, with some lacking (like non-heated pool).
Value for Money
8.39
Good value for the price; however, some found it overpriced considering the cleanliness issues.
Food and Beverage
9.44
Breakfast and coffee offerings were highlighted as excellent and plentiful.
Overall Experience
8.91
Overall positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Modern Amenities and Thoughtful Conveniences
The Hampton Inn Chicago-Carol Stream offers comfortable accommodations with a variety of modern amenities, including wireless internet access and a free daily hot breakfast.

Versatile Meeting Rooms and Indoor Swimming Pool
Guests can take advantage of the spacious meeting rooms with wireless internet access, as well as the indoor swimming pool and outdoor sun deck for relaxation.

Convenient Location
Situated near Wheaton College and Interstate 355, this hotel is surrounded by corporate offices, shopping centers, restaurants, and entertainment options, making it an ideal choice for both business and leisure travelers.

Experience comfort and convenience at the Hampton Inn Chicago-Carol Stream. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 480 reviews
Cleanliness: 6.94
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
J
Janet couple us
10
Pros:

Clean, comfortable room

2026-03-28 via Nuitee
R
Renard couple us
8
Pros:

I didn't use restaurant cost to much. The facility was nice

2026-03-24 via Nuitee
K
katiefay280 Family
10
Single night stay
Pros:

Very clean and comfy! Our room was recently remodeled. Staff was friendly.

2026-03-18 via Tripadvisor
T
Thomas solo_traveller us
9
Pros:

Good have used Hampton for years

Cons:

Weather was rotten

2026-03-15 via Nuitee
S
smartl2026 Business
10
A wonderful respite from a hectic business trip
Pros:

I had a wonderful four day stay at the Hampton! It was 10 minutes away from my business meetings, which was very convenient. Lots of wonderful restaurants very-close. And the room and accommodations were top-notch. I would have to say the best part of the stay was the friendly, helpful staff!
It’s a great value and this will be my go-to place from this point forward when I’m in this area

2026-03-12 via Tripadvisor
A
Albert couple us
10
2026-03-12 via Nuitee
P
Patrick solo_traveller ca
6
Correct mais surement pas mémorable
Pros:

Chambre propre . Il y a eu des rénovations dans la chambre. Peu de bruits. Matelat assez confortable.

Cons:

L'hotel est suttué loin de tout. Le plancher des Ascenseurs sont brisés. La piscine etait fermé en tout temps. Le petit déjeuner était très ordinaire.

2026-03-11 via Nuitee
B
Burton couple us
8
Pros:

The Renovation was a success! It's Very Nice. Quiet. Comfortable Clean

Cons:

I didn't like having to pay a deposit for each night
Or how booking.coms operator made me have 2 reservations for the same night. But they let me have a Voucher for the 2nd booking for $401.99
I still am waiting for my deposit to hit the bank it's been since Saturday that I left the room..My bank said it did not appear to be pending even. So Booking. Com..Where is my deposit..and Viucher for the $401.00 @?

2026-03-11 via Nuitee
D
danielmR7845QV Family
10
Hotel
Pros:

This locación is bery good .Rooms Washington newly renovando. Stand is super helpfull very frindly .
Suecia thanks to Wilma se is very friendly and very helpfull i will be back again and again.

2026-03-10 via Tripadvisor
F
Filiberto jr couple us
1
2026-03-10 via Nuitee
A
Alison couple us
9
2026-03-08 via Nuitee
D
Dreamer29974162086 Family
8
Overall good
Pros:

I had a very good experience overall the only questionable thing was an elevator it has smelled of weed but was cleaned up

2026-03-01 via Tripadvisor
M
michaelgL5259UO Family
10
great stay
Pros:

rooms were vary clean and staff was so helpful and friendly

2026-03-01 via Tripadvisor
I
I9175FSfrankc Business
10
Awesome hotel!!!
Pros:

I loved this property. It is very clean, it’s spacious, the managers are friendly, the front desk staff is very hospitable especially Victoria who works at the front desk. The location is perfect for where I work at. It is super quiet and very affordable. Whenever I asked for something Victoria was super accommodating.

2026-02-26 via Tripadvisor
G
Guide26617816735 Couples
10
Excellent customer service by Wima
Pros:

Wilma is sweet and welcoming to all who visits the facility greets with a beautiful smile

2026-02-25 via Tripadvisor
D
Donald couple us
10
2026-02-23 via Nuitee
L
Lynna couple us
4
Cons:

It didn’t have a hot tub like advertised. Pool was cold, elevators were cold were gross with broken tiles. Room floors were nasty

2026-02-23 via Nuitee
M
Marta couple us
10
2026-02-22 via Nuitee
K
karenfM3093KD Family
2
Very disappointed and did not meet the expectations of a Hampton Inn
Pros:

They only good thing about staying here. This time around was the initial woman who checked us in. I believe her name was Veronica or Victoria. It definitely started with a V. She was very helpful and very sympathetic. She helped us get situated and even brought up some personal items for us from her own supply. The rest of the trip was ridiculous. I had planned for a king size executive suite. There was absolutely nothing in the room. There was no towels. There was no soap there was no trash cans. We were staying at the same time as a large group of hockey players who were across the room for us very very loud, keeping their door, propped open, constantly running up and down the hallways. At breakfast time they ran out of coffee and eggs. There was no help getting our room stocked during the daytime with towels. There was no garbage help. There was no house cleaning help. The rest of the staff seemed rude, overworked and bothered by any request.

2026-02-15 via Tripadvisor
R
Rae couple us
10
Pros:

It was clean updated and comfortable

Cons:

Not the hotel’s fault but when exiting you can only turn right and then if you need to go east you have to do a u turn but honestly that’s not a big deal

2026-02-14 via Nuitee