Hampton Inn & Suites Charleston-West Ashley

Hotels
•
Hampton Inn
8.6 (628 reviews)
678 Citadel Haven Drive , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Decent amenities
Cons:
Mustiness in hallways
Issues with room quality

Categories

Cleanliness
8.41
Rooms are generally clean and well maintained, though some concerns were raised about mustiness in the hallway.
Service
9.08
Staff were described as friendly and helpful across multiple reviews.
Location
9.12
Strategically located for easy access to events and attractions.
Room Quality
8.07
Most rooms are comfortable but some specific issues were noted, such as a poorly functioning AC unit and issues with bathroom fixtures.
Amenities
8.8
Good selection of amenities, including a nice pool and decent breakfast options.
Value for Money
8.56
Generally considered fair value, especially when high standards are met.
Food and Beverage
8.11
Breakfast quality was mixed; some guests enjoyed it while others found it lacking.
Overall Experience
8.68
Overall experience is favorable, with multiple guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Convenient Location
Located just a mile from Citadel Mall and a short drive to downtown Charleston, our hotel offers easy access to the city's attractions and shopping destinations.

Amenities Galore
Enjoy our outdoor pool, complimentary Wi-Fi, and a delicious buffet breakfast served daily. Need a snack or a drink? Our Suite Shop is open 24/7 for your convenience.

Comfort and Convenience
Relax in our spacious rooms equipped with all the essentials, including a coffee maker and work desk. Take advantage of our free gym access, business center, and laundry facilities during your stay.

Ready to experience comfort and convenience in Charleston? Book your stay at Hampton Inn and Suites Charleston-West Ashley now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 628 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
B
Bryan • solo_traveller • us
9
2026-02-14 • via Nuitee
B
bruberger • couple • us
8
2026-02-11 • via Nuitee
K
Kathryn Ellis • couple • us
10
2026-02-11 • via Nuitee
E
Ellen • couple • us
8
2026-02-11 • via Nuitee
L
Lynn • couple • us
8
Will be back in the future.
Pros:

Room and service was excellent. Had a slight problem with cleanliness of bedsheets but staff was quick and courteous to fix problem. Thank you.

2026-01-22 • via Nuitee
D
Diana patricia • solo_traveller • us
7
En términos generales bueno
Pros:

Las instalaciones muy buenas y el.desayuno super rico

Cons:

El baño estaba tapado.

2026-01-19 • via Nuitee
K
Kimberley • couple • us
9
2026-01-19 • via Nuitee
A
Alex • family_with_children • us
10
2026-01-19 • via Nuitee
L
Linda • couple • us
10
Nice place to stay
Pros:

Breakfast clean

2026-01-19 • via Nuitee
E
Ellen • couple • us
10
One of the better Hampton Inns we’ve been to.
2026-01-19 • via Nuitee
K
Kathryn • family_with_children • us
9
Excellent experience. Will be staying here again.
Pros:

Breakfast was delicious and very convenient. Loved the location to what we needed (moving daughter to Charleston for college), very clean, easy access to main roads.

2026-01-19 • via Nuitee
S
Samira • family_with_children • us
10
2026-01-19 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lewis • family_with_children • us
10
2026-01-12 • via Nuitee
J
Joyce • couple • us
10
2026-01-07 • via Nuitee
V
Vickie • couple • us
10
Excellent!
Pros:

Great staff, clean and comfy room!

2026-01-06 • via Nuitee
S
Sam • couple • us
9
2026-01-02 • via Nuitee
K
Kimberly • couple • us
9
2026-01-02 • via Nuitee
B
Brittney • family_with_children • us
10
10/10 would definitely stay again
Pros:

Everything!

Cons:

N/A

2026-01-01 • via Nuitee
K
Kathy • couple • us
10
2025-12-19 • via Nuitee