Hampton by Hilton Chihuahua

Hotels
•
Hampton Inn
8.3 (650 reviews)
Periferico de la Juventud 6100 Fraccionamiento Las Haciendas , Chihuahua , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Elevator issues
Cleanliness concerns
Room maintenance needed

Categories

Cleanliness
7.69
Several mentions of cleanliness issues, including found items in bathrooms and poor maintenance.
Service
8.66
Generally friendly staff, though some reviews noted issues with reception service.
Location
9.2
Positive remarks about the hotel's convenient location near restaurants and malls.
Room Quality
7.65
Some complaints about outdated decor and uncomfortable beds.
Amenities
7.68
Issues with the elevator and amenities under repair.
Value for Money
8.64
Many guests found the overall experience to be a great value.
Food and Beverage
8.19
Breakfast received positive comments, though some dissatisfaction with options.
Overall Experience
8.66
Overall good experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 00:56

Property Description

Modern Hotel with Convenient Amenities

Outdoor Pool and Gym: Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the on-site gym.

Spacious and Stylish Rooms: Relax in the comfort of spacious rooms and studios featuring cable TV, tea/coffee facilities, and modern décor.

Complimentary Services: Benefit from free transfers to the historic city center, a daily continental breakfast, and a shuttle service to local restaurants.

Experience convenience and comfort at Hampton by Hilton Chihuahua. Book now for a memorable stay!

Important information:

Please note that when booking 10 rooms or more group policies will apply. Contact the property directly with the contact details provided in your confirmation for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 650 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
A
Almanza • couple • mx
8
Aceptable
Pros:

La cama y las almohadas fueron lo mejor.

Cons:

No me gustó el elevador, las cortinas de la habitación, la ducha,

2026-03-05 • via Nuitee
S
Sulma Janet • extended_group • us
10
2026-03-02 • via Nuitee
L
Luis Antonio • couple • mx
9
2026-02-26 • via Nuitee
M
Medrano • couple • mx
8
Pros:

The cleaning was very good.

Cons:

The pillows were very watery and uncomfortable.

2026-02-24 • via Nuitee
J
Jose • family_with_children • mx
7
Bien, pero le falta mantenimiento al hotel
Pros:

La ubicación, el tamaño de la habitación, las camas, que tiene lavadora y secadora.

Cons:

que sólo funcionaba un elevador, que los pisos tienen alfombras y huelen a polvo. Que la regadera del baño es antigüa y no funcionaba bien.

2026-02-24 • via Nuitee
M
Miguel • family_with_children • mx
9
Buen hotel
Pros:

Ubicación y relación precio calidad muy buena! Camas cómodas y habitaciones limpias

Cons:

El elevador parece de película de terror, cualquier día dejará a alguien encerrado, falta más personal de recepción capacitado para agilizar entradas y salidas

2026-02-23 • via Nuitee
W
Walter • couple • mx
8
Pros:

It was clean, breakfast was good

Cons:

They need to improve the facilities

2026-02-22 • via Nuitee
N
NOE • family_with_children • mx
9
Pros:

Excelente ubicación, desayuno y amabilidad

2026-02-22 • via Nuitee
C
Castillo • family_with_children • mx
10
Pros:

El baño

Cons:

Todo estuvo excelente

2026-02-22 • via Nuitee
U
Ulises • couple • mx
5
The room is OK, but the elevator is a problem they have. It’s been like that for a long time. Also the chain offers coff
Pros:

Location

Cons:

I went to that hotel like six months ago and the elevator was not working properly. Only one of the two was working surprisingly six months later the same situation and the only one working makes noise noises. You don’t feel comfortable using it.

2026-02-13 • via Nuitee
C
CLAUDIA LETICIA • extended_group • mx
8
Pros:

Habitación amplia ,excelente ubicación

Cons:

Elevador mal estado, sifa cama mal estado, solo 2 toallas para 4 personas

2026-02-10 • via Nuitee
C
corbera perez • extended_group • mx
4
Pros:

La ubicación

Cons:

Las instalaciones y la limpieza, la piscina climática no estaba en servicio y encontramos ropa sucia en nuestro cuarto

2026-02-10 • via Nuitee
J
Jorge Antonio • extended_group • mx
9
Cons:

Las almohadas

2026-01-31 • via Nuitee
F
Fidel • extended_group • mx
10
2026-01-31 • via Nuitee
C
Cardenas • couple • mx
9
Pros:

El personal es muy atento y el servicio es rápido, su ubicación es muy buena

Cons:

Las instalaciones le hace falta reparaciones, y el elevador demasiado lento llega a ser molesto

2026-01-25 • via Nuitee
R
Rodriguez Hernandez • family_with_children • mx
8
Pros:

Ubicación y registro rápido, área en lobby amplia y con toma corrientes disponibles.

Cons:

Elevador!!! Un día sin cortina de baño ni artículos necesarios como jabón de manos o pañuelos faciales, 2o. Día pusieron lo faltante,olvidaron el café,una sola botella de agua....esos detalles son importantes!!!

2026-01-25 • via Nuitee
E
elvia • couple • mx
7
La habitacion, el trato de recepcion y la ubicacion, muy bien
Pros:

El desayuno mal, bajamos a las 9.30 y ya no habia algunas cosas, mientras comiamos la fruta, cerraron el comedor a las 9.50 porque ya habian terminado no tuvimos que conformar con cafe de la recepcion

Cons:

El elevador
Sonaba muy feo al tomarlo y se asentaba de golpe
en el otro elevador se veia que estaba o estuvo en obras porque se veian las paredes a media obra

2026-01-25 • via Nuitee
J
JUAN JOSE • solo_traveller • mx
10
EXCELENTE HOTEL
Pros:

Excelente ubicacion y delicioso desayuno

2026-01-24 • via Nuitee
M
Miriam • family_with_children • mx
5
Regular
Pros:

Limpieza

Cons:

Elevador en pesimas condiciones y con muy mala imagen para el hotel, ademas de que representa un peligro para los huespedes

2026-01-22 • via Nuitee
E
Efrain • family_with_children • mx
10
Bien
Pros:

Desayuno

Cons:

Elevador

2026-01-20 • via Nuitee