Hampton Inn & Suites Charlotte Arrowood Rd

Hotels
Hampton Inn
8.4 (602 reviews)
9110 Southern Pine Boulevard , Charlotte , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room cleanliness issues
Pool closed

Categories

Cleanliness
7.31
Issues with room cleanliness mentioned; several reviews highlighted dirty rooms.
Service
9.28
Staff were described as friendly and helpful in multiple reviews.
Location
8.82
Positive sentiments towards location as convenient and accessible.
Room Quality
7.77
Mixed reviews; some rooms were comfortable while others had issues.
Amenities
8.3
Amenities like breakfast received favorable mentions, but some were lacking, e.g., pool.
Value for Money
8.26
Generally considered decent value, though some felt prices were high given the issues.
Food and Beverage
8.81
Breakfast was specifically noted as good, but limited selections for other meals.
Overall Experience
8.68
Overall satisfaction reflected despite some issues, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:25

Property Description

Convenient Location
Located just off Interstate 77, Hampton Inn & Suites Charlotte Arrowood is the perfect choice for business travelers with its proximity to Pine Brook Business Park.

Modern Amenities
Enjoy a hot daily breakfast, relax by the outdoor swimming pool, and stay active in the gym. The hotel also offers a business center, laundry facilities, and a 24-hour front desk for your convenience.

Comfortable Guest Rooms
Unwind in guest rooms equipped with free WiFi, coffee maker, cable TV, ironing facilities, and an alarm clock. Whether you're visiting Carowinds Theme Park or the Bank of America Stadium, this hotel ensures a comfortable stay.

Book now for a convenient and comfortable stay at Hampton Inn & Suites Charlotte Arrowood.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 602 reviews
Cleanliness: 7.31
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.68
C
Casey couple us
9
2026-08-26 via Nuitee
A
Amber solo_traveller us
10
A++
Pros:

Our stay at the Hampton Inn & Suites was wonderful. The front desk staff was amazing, kind, and very accommodating. When the air conditioner in one of our rooms began leaking, they responded quickly and made sure we were taken care of.

A special thank you to Mrs. Roslynn, who was incredibly friendly and made me feel right at home. We were staying because my mom had to undergo a liver transplant, and the kindness and support we received made an incredibly stressful time a little easier. We are truly grateful and would absolutely stay here again.

2026-08-20 via Nuitee
M
Mahalia couple us
10
2026-08-20 via Nuitee
K
Kaitlyn couple us
5
Not a great stay
Pros:

Easy to find, parking was great. Clean and tidy.

Cons:

Several issues with the desk staff (rude and dismissive. No apologies or warm welcomes or farewells. We were a annoying them for needing anything. We stayed for as short as possible to not disturb your staff since that’s obviously what we were doing), our room not being ready at check in time (we were on a timeline, and to rectify did nothing, that was the only time we had to get in our room & get ready. (Ran out of time and only had time to drop off) We were basically on your time instead of the other way around. The shower door would not stay closed, opened every other min so water was ALL over the floor. Pillows were uncomfortable and breakfast was… not great. Cold & stale despite in being in the warmers.

2026-08-17 via Nuitee
D
Danette extended_group us
8
2026-08-16 via Nuitee
H
Hicks solo_traveller us
5
Pros:

It was clean

Cons:

The fire alarm going off after 1 and then kept going off until 3

2026-08-14 via Nuitee
C
CHRISTOPHER solo_traveller us
6
Clean facility in nice location, but constant small issues throughout stay
Pros:

Location and rooms were fine.

Cons:

There were multiple issues that the facility faced while I was there for only 2 days that ultimately made me decide to stay somewhere else for the rest of the week. When I arrived their systems were down so checking in took awhile. Technical glitches happen so didn’t think too much of it. But then the next day (Saturday), there was something wrong with the pool so you couldn’t even enjoy the outside lounge area. My keycards continuously had issues opening doors to the facility and my own room door. For breakfast there was an issue with the milk machine so you couldn’t have any milk (was literally the only thing I came downstairs for as I brought my own cereal). And having the king suite with kitchen, the space in there is great, but it felt like they stopped furnishing the room halfway through. Nothing major but put some art on the walls and get a couch that actually fits the size of the living room.

2026-08-10 via Nuitee
S
Stephanie solo_traveller us
1
Pros:

Nothing- if I could give 0 stars I would. Should have turned around when I walked into the lobby.

Cons:

Had to checkin via paper and no record of reservation, went off what I wrote down due to "system down ", a room diagnol from ours was double issued at 10pm. Blood on the pillow cases. Grumpy breakfast attendant. Car broken into during the night with valuables taken.

2026-08-03 via Nuitee
M
moses solo_traveller us
10
2026-08-03 via Nuitee
J
Justina extended_group us
4
2026-07-23 via Nuitee
J
Jessica extended_group us
2
Not a very good experience
Pros:

It was clean

Cons:

We had no AC in our room which made the stay very uncomfortable. It was extremely hot and we arrived at 5pm and our rooms were not clean. We had to wait an additional hour.

2026-07-20 via Nuitee
L
London couple us
10
They were available to help & answer any questions that I had
Pros:

Friendly staff

Cons:

N/A

2026-07-20 via Nuitee
M
Miranda couple us
1
2026-07-19 via Nuitee
S
Sheryl couple us
10
Came to Charlotte for a concert at the Bank of America stadium and the hotel was GREAT!
Pros:

I loved the king room with the king bed. The room was on a non-smoking floor which was great since my husband has asthma. Even being right across from the elevator the room was quiet. Glad that the elevator only worked with the room key. The hotel was right off of the interstate but was located on a shaded street so it seemed more private.

Cons:

Nothing really

2026-07-19 via Nuitee
T
Teresa solo_traveller us
10
2026-07-18 via Nuitee
R
Rose extended_group us
10
Rested comfortably
Pros:

Friendly staff and cleanliness

2026-07-17 via Nuitee
M
Michelle solo_traveller us
10
2026-07-10 via Nuitee
T
Tania couple us
10
Everything was a 10/10
Pros:

The View!

Cons:

N:A

2026-07-07 via Nuitee
B
BMerc solo_traveller us
9
Vacation
Pros:

hot shower nice pool very quiet and relaxed

Cons:

beds were a little stiff and rooms not quite cold enough

2026-06-30 via Nuitee
H
Helene solo_traveller us
10
2026-06-27 via Nuitee