Hampton Inn Jackson/Pearl-International Airport

Hotels
•
Hilton Worldwide
7.4 (118 reviews)
1234 Phillips Ln, Pearl, Mississippi, 39208 , Pearl , US

Pets allowed

Facilities

Elevator
Fitness facilities
Free airport transportation
Express check-out
Meeting rooms
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Banquet hall
Assistive listening devices in meeting rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (many positive mentions)
Convenient location near restaurants and gas stations
Complimentary breakfast included
Comfortable beds reported
Quiet stay for some guests
Reasonable rates
Cons:
Inconsistent cleanliness: hair, mold, musty smell, and at least one bed-bug report
Room maintenance issues: ripped cushions, torn carpet, broken/unsafe outlets
Old/outdated facilities needing remodeling
Some front-desk staff were rude and unhelpful in isolated cases
No pool and limited amenities; breakfast items sometimes ran out
Reservation/booking problems reported on arrival
Noise from housekeeping early in the morning for at least one guest

Categories

Cleanliness
5.5
Mixed reports: several guests praised cleanliness but multiple complaints about hair, mold, bed bugs and a musty smell indicate notable inconsistencies.
Service
9
Predominantly praised: many reviews call staff helpful, friendly and welcoming (including late-night assistance and recommendations), though there are isolated reports of rudeness at check-in and poor handling of issues.
Location
9.5
Frequently noted as convenient and ideal for visits — near restaurants, gas stations and eateries; guests described the area as perfect for their needs.
Room Quality
5
Multiple negative notes: old/outdated furnishings, ripped cushions, torn carpet, outlets broken or unsafe, poor maintenance, and at least one report of mold and bed-bug concerns.
Amenities
7.2
Mixed: complimentary breakfast is a plus but described as minimal by several guests; no pool and shuttle/entry/parking issues were mentioned, lowering overall amenity satisfaction.
Value for Money
8
Seen as reasonable by some (affordable rates, included breakfast) despite maintenance and cleanliness problems; overall perceived as fair value by several guests.
Food and Beverage
8
Breakfast generally appreciated (free, described as yummy by some) but limited in options and occasionally ran out of items; requests for more coffee/meat noted.
Overall Experience
7
Mixed overall: friendly staff, comfortable beds and convenient location contrasted with room condition, maintenance and cleanliness issues that tempered guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities
Indulge in a fitness center, complimentary Wi-Fi, and concierge services during your stay. Enjoy room service for added convenience.

Business-Friendly Environment
Take advantage of the business center, express check-out, and roundtrip airport shuttle. Stay productive and efficient while traveling.

Cozy Accommodations
Feel at home in one of the 64 air-conditioned rooms with modern amenities like LCD TVs, refrigerators, and free internet access. Rest and relax in comfort after a day of exploring the nearby attractions.

Book your stay at Hampton Inn Jackson/Pearl-International Airport today and discover the perfect blend of comfort and convenience near Trustmark Park.

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 118 reviews
Cleanliness: 5.5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
G
George
8
Clean place to stay!
Pros:

Hotel lobby and breakfast area very clean . Staff very helpful and friendly. Room was clean but door for bathroom would stick and hard to move. TV had issues turning on but figured it out.

2025-10-03 • via Nuitee
D
Deborah
8
Pros:

Here’s an easily-accessed hotel in Jackson near gas stations and eateries. Plus a free, yummy breakfast!

2025-09-27 • via Nuitee
M
Mary
8
Pros:

More coffee and maybe some type of meat for the breakfast. Other than that everything was excellent.

2025-09-21 • via Nuitee
S
sandra • friends
6
Pros:

Needs a new facelift!! Everything is very old, Rusted, Out of date! All the outlets would not work! It was clean but needs remodeling!

2025-09-08 • via Nuitee
P
Pamela • family
10
Pros:

It was quiet several restaurants near and reasonable rates breakfast was included too

2025-09-08 • via Nuitee
N
nicole m snype
6
Pros:

The area was perfect for my visit the staff at the front desk was also welcoming but the room
Wasn’t the cleanest there was hair

2025-09-03 • via Nuitee
V
Valerie
8
Pros:

The stay was comfortable. Until housekeeping began vacuuming the room next door at 7 am.

2025-09-01 • via Nuitee
D
Dana • friends
6
Pros:

Being a Hampton my expectations were high. There was nothing I really liked about my stay except the bed was comfortable and the staff was nice. Who was dirty the cushions were ripped on the furniture. The maintenance around the property was poor. The whole hotel was run down and knocked well at all. Hampton has a great reputation and cleanliness and beauty that is why we book the hotel. Won't be staying in this one again

2025-08-09 • via Nuitee
A
abel • family
2
Pros:

Terrible room as well as mold in the ceiling had to change room was no better

2025-08-01 • via Nuitee
M
Maria
10
Pros:

Staff was super friendly. Came in tired and just don't for the day. Even late at night the staff are warm and welcoming. Even have me recommendations on where I could find some food close and quick so I could get to bed. Rooms were clean well maintained.

2025-07-27 • via Nuitee
V
Verified traveler
2
Pros:

Bed bugs.

2025-07-25 • via Nuitee
V
Verified traveler
4
They don’t care
Pros:

Had 5 people on my reservation. Room only sleeps 4 and made no accommodations (cot, extra bedding, additional room). Were absolutely rude about it. Will never stay there again.

2025-06-27 • via Nuitee
L
Lakkeshia • partner
8
Pros:

I was very disappointed that they did not have a pool but the staff was very friendly. I did not like you could only get back in through the front door and had to park on the side of the hotel because it was raining my whole stay but the hotel was very clean.

2025-06-21 • via Nuitee
T
Tracee • family
2
Pros:

The front desk staff in the evenings were so rude. My toilet overflowed and was told for me to come get a mop and a bucket to clean it up. I still can’t believe I the customer paid to stay at their hotel. Who do they think pays their salary. I can tell you it will not be me ever again!!! I will no longer pre pay and get stuck at a hotel where the front desk hates its customers. I would give negative stars if I could!

2025-06-13 • via Nuitee
S
Scott • family
2
Pros:

The staff was less than friendly at check in. The shuttle driver pulled in right before me and parked blocking the entire covered entry way while it was raining so I had to unload my families luggage in the rain, while the driver sat in the lobby. I asked the Hampton person checking me in and she said he would be back in a little while to move the van. The carpet was torn in the room, and was "sticky". The entire hotel smelled musty. Breakfast was not great and they were out of several items. They electrical outlet by the bed was broken on the front and unsafe, and one under the table for the TV was hanging loose in an oversized hole in the wall. The sink and shower didn't drain well either.

2025-06-02 • via Nuitee
V
VIJAYA • family
6
Pros:

People inside Rest room are visible after completely close it from side

2025-05-25 • via Nuitee
C
Charles
6
Pros:

The hotel was fine. However, my experience with Expedia was not good. When I Arrived the hotel had no record of my reservation.

2025-05-24 • via Nuitee
C
CLAUDIA
8
Pros:

Breakfast was very minimal

2025-05-03 • via Nuitee
R
Rogers
10
Pros:

1 night

2025-03-26 • via Nuitee
R
Rebecca
8
Pros:

Room was good. Bathroom clean. Bed comfy.

2025-03-18 • via Nuitee