Hampton Inn East Lansing

Hotels
•
Hampton Inn
8.3 (204 reviews)
2500 Coolidge Road , East Lansing , US
+1 517-324-2072

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent breakfast offerings
Clean pool and generally comfortable rooms
Convenient location (walking distance to shops and dining)
Rooms equipped with fridge, microwave, charging stations
Cons:
Inconsistent cleanliness (dirty carpets, unclean bathrooms)
Plumbing and maintenance issues (clogged toilets, poor drainage)
Occasional missing supplies or wrong room assignment
Perceived poor value/high price and refund disputes
Safety/entry concerns reported by at least one guest

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms and a very clean pool, but multiple reviews reported unclean bathrooms, filthy carpets, clogged drains, and missing linens, leading to notably lower cleanliness perception.
Service
9.5
Consistently positive: staff frequently described as amazing, friendly, attentive and helpful; specific praise for accommodating late check-in/checkout and a named breakfast staff member who enhanced the experience.
Location
8.8
Generally praised: multiple reviewers called the location excellent or convenient (walking distance to Meijer and dining, close to activities).
Room Quality
8
Mostly positive: rooms described as comfortable with good beds and useful amenities (fridge, microwave), but some guests encountered plumbing issues, wrong bed types, or worn fixtures.
Amenities
9
Strong overall: breakfast offerings, water bottle fill station, clean pool and other on-site features were often highlighted positively, though a few guests reported no breakfast or missing items in isolated cases.
Value for Money
6
Mixed-to-negative: several guests complained about high prices, lack of refunds or price adjustments, and felt the stay did not match cost in some cases.
Food and Beverage
9
Frequently praised: breakfast described as excellent with warm food and good variety (fresh eggs, waffles); dining area noted as tidy and comfortable, with only occasional reports of no breakfast.
Overall Experience
9.6
Predominantly positive experiences driven by friendly staff, good breakfast and generally comfortable rooms; isolated but severe negative incidents (cleanliness, missing supplies, pricing disputes) affected some stays but did not dominate overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience

Relax by the Pool: Enjoy a refreshing dip in the indoor pool during your stay at the Hampton Inn East Lansing.

Work and Stay Connected: Stay productive and connected with free WiFi, cable TV, a spacious work desk, and complimentary bathroom amenities in every room.

Stay Active and Fueled: Keep up with your fitness routine at the on-site gym, start your day right with a daily breakfast, and take advantage of the business center for all your work needs.

Book your stay at the Hampton Inn East Lansing now for a perfect blend of relaxation and functionality.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

8.3
Based on 204 reviews
Cleanliness: 6.5
Service: 9.5
Location: 8.8
Room Quality: 8
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 9.6
C
Cristine • couple • us
9
2026-10-15 • via Nuitee
A
Angela • solo_traveller • us
8
Pros:

Breakfast was good, staff was very friendly and welcoming

Cons:

N/A

2026-10-07 • via Nuitee
S
Stephanie • couple • us
9
Coming back in a few weeks.
Pros:

Breakfast, electrical outlets and charging station very useful and well placed. Parking was ample. Location is excellent. Friendly staff. Room was nice. Bed was good size for two. Bathroom well stocked with towels and products. Elevator roomy and close by everything.

2026-09-14 • via Nuitee
R
Rita • couple • us
1
Couldn’t have been more disappointed
Pros:

Nothing

Cons:

The price was $290 for a room that didn’t qualify from r $100. Toilet paper holder was rusted out, shower water pooled in the tub and wouldn’t drain, toilet kept running, carpet in halls and rooms were beyond filthy

2026-09-07 • via Nuitee
M
Marcia • solo_traveller • us
10
2026-09-03 • via Nuitee
N
Nicole • couple • us
9
Great stay
Pros:

clean, friendly staff, great breakfast options, water bottle fill station.

2026-09-03 • via Nuitee
Y
yohan • couple • us
10
2026-09-02 • via Nuitee
J
Jackie • family_with_children • us
10
Pros:

Staff was amazing

2026-08-27 • via Nuitee
K
Karlyn • couple • us
1
We are owed a refund
Pros:

nothing; location ok

Cons:

tHIS PLACE WAS A SCAM. NO wash cloths, hand towels, toilet paper, no breakfast; was unclean; general appearance awful; no security at outside door [not locked]W no lighting. we reserved a king room & got a double bed & no adjustment in the price. He wouldn't even reduce the pet price.

2026-08-25 • via Nuitee
C
Cristine • couple • us
10
2026-08-19 • via Nuitee
R
Rose • solo_traveller • us
10
Pros:

The pool was very clean and the staff were very polite and helpful.

Cons:

Nothing really

2026-08-18 • via Nuitee
S
Shyuemeng • solo_traveller • ca
10
2026-08-09 • via Nuitee
R
Riederich • solo_traveller • us
10
2026-07-25 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-22 • via Nuitee
J
Joyce • solo_traveller • us
9
Pros:

The staff was amazing, so friendly and helpful. The room was clean and comfortable.

Cons:

I could find anything I did not like about this location.

2026-07-22 • via Nuitee
D
Devin • solo_traveller • us
6
Pros:

Staff were attentive, polite, and timely to respond to requests.

Cons:

Multiple items in bathroom were not clean (including soap dish and shower), the toilet repeatedly clogged, found unknown hair attached to the bedding.

2026-07-20 • via Nuitee
E
Elizabeth • couple • us
10
2026-07-20 • via Nuitee
B
Brandon • family_with_children • us
7
2026-07-18 • via Nuitee
R
Ricardo • couple • us
10
2026-07-16 • via Nuitee
J
Jorge • family_with_children • us
9
Nice hotel and good location
Pros:

Good location. Walking distance to Meijer and dinning options.
Staff was helpful took some follow up but they had the baby crib I requested at the room.
The rooms and beds were comfty, clean and has good size fridge, microwave, etc.
The breakfast was good with fresh eggs, pumpkin waffles, coffee, etc.

2026-07-09 • via Nuitee