Hampton Inn Massillon

Hotels
•
Hampton Inn
8.9 (285 reviews)
44 First Street Southwest , Massillon , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Some cleanliness issues
Confusing location for check-in

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness but noted issues in bathroom maintenance.
Service
9.3
Staff were consistently praised for being friendly and helpful.
Location
9.1
Location was frequently mentioned as great and convenient by multiple guests.
Room Quality
8.8
Rooms were generally described as comfortable but there were some mixed feelings about wear.
Amenities
8.8
Amenities received positive remarks, especially regarding breakfast options.
Value for Money
8.8
The overall cost of stay was mentioned as reasonable compared to experiences.
Food and Beverage
9.3
Breakfast offerings were highlighted positively by multiple reviews.
Overall Experience
8.8
Most guests enjoyed their stay, with a few exceptions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:23

Property Description

Convenient Location
Situated in downtown Massillon, Ohio, the Hampton Inn Massillon is just steps away from the Towne Plaza Shopping Center, offering guests easy access to shopping and dining options.

Leisure and Fitness Amenities
Guests can enjoy complimentary passes to the nearby Massillon Recreation Center, featuring an indoor aquatic center with a thrilling water slide. The hotel also provides free access to a gym for fitness enthusiasts.

Comfortable Accommodations
Each room at the Hampton Inn Massillon is thoughtfully designed with modern amenities such as free Wi-Fi, a flat-screen TV, and a coffee maker. The serene decor and cozy furnishings create a relaxing atmosphere for guests.

Ready to experience comfort and convenience at Hampton Inn Massillon? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 285 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.1
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
S
Stephen • solo_traveller • us
8
Pros:

Breakfast

Cons:

Location of hotel on top of parking garage.

2026-04-13 • via Nuitee
M
Mohamed • couple • ca
9
Cons:

Tv is not smart

2026-04-06 • via Nuitee
T
Tracy • couple • us
10
Pros:

The staff was friendly and helpful. The room was clean and beds were comfortable.

2026-04-05 • via Nuitee
M
Mary • couple • us
7
Nice
Pros:

Beds were comfortable, rooms very clean and the staff friendly

Cons:

The chair in the room was extremely uncomfortable. The shower pressure is weak.

2026-03-30 • via Nuitee
T
Tony • couple • us
10
2026-03-24 • via Nuitee
J
Jonee • couple • us
7
2026-03-23 • via Nuitee
C
Chad • extended_group • us
7
2026-03-23 • via Nuitee
N
Nathaniel • couple • us
10
2026-03-21 • via Nuitee
D
Debbie • solo_traveller • us
10
Pros:

Breakfast was great. Lots of selection and fresh. Very clean hotel - room was clean with all amenities. Walk- in shower perfect. Beds and pillows were very comfortable - huge tv - parking was not as difficult as other posts might mention. Drive into garage and go to the top. Lobby up there. Then you can come back down to your level and park by your elevators - very secure. I felt quite safe getting to room ! Very pleased with my stay !!

2026-03-16 • via Nuitee
A
Annette • couple • us
10
Wouldn’t go any other place then Hampton Hotels 🥰💕
Pros:

Hampton inn always goes above and beyond expensive. Staff was friendly and helpful and The Bed always comfortable!

Cons:

N/A

2026-02-09 • via Nuitee
L
Lisa • couple • us
9
2026-02-08 • via Nuitee
S
Suzanne • couple • us
1
2026-01-26 • via Nuitee
M
Matt • couple • us
9
Awesome
Pros:

Breakfast was great. Close to restaurants. Easy access to highway. Clean and friendly staff.

2026-01-20 • via Nuitee
T
Thomas • couple • us
10
Pros:

The breakfast and location were both very good.

Cons:

The price was higher than I would have expected for a Hampton inn at any other location.

2026-01-19 • via Nuitee
W
William • couple • us
7
2026-01-19 • via Nuitee
P
Paula • family_with_children • us
10
Pros:

Breakfast was always great. They never served the same thing. It was different from one day to the next. Patricia, the front desk staff, always got any issue I had fixed the same day I reported an issue. It is a great place to spend on any vacation.

2026-01-19 • via Nuitee
C
Chrissy • family_with_children • us
8
Perfect!
Pros:

Staff were very friendly; the hotel was clean- no stale or stuffy odors. Parking was great. Good breakfast and the price of the stay was reasonable.

Cons:

I wasn’t able to use the internet. For some reason it wouldn’t allow me to log on. I ended up having to use my hotspot on my phone for internet access.

2026-01-19 • via Nuitee
C
Calvin • extended_group • us
8
good location, great staff, would come again.
Pros:

Breakfast was decent. Hotel was clean. Staff was very friendly.

Cons:

Price was a bit high but I get due to what was going on nearby it makes sense.

2026-01-19 • via Nuitee
B
Barbra • couple • us
9
Pros:

The staff was very helpful and polite. Adam checked us in and checked us out and was very welcoming. He was very helpful in answering all our questions and made us feel at home. Thank you Adam!

Cons:

I felt the water pressure in the shower could've been better. Other than that I was very pleased with our room and our stay overall.

2026-01-17 • via Nuitee
H
Holbrook • family_with_children • us
10
everything was great
Pros:

the location and breakfast

2026-01-16 • via Nuitee