Hampton Inn Massillon

Hotels
•
Hampton Inn
8.9 (310 reviews)
44 First Street Southwest , Massillon , US
+1 330-834-1144

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Some cleanliness issues
Confusing location for check-in

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness but noted issues in bathroom maintenance.
Service
9.3
Staff were consistently praised for being friendly and helpful.
Location
9.1
Location was frequently mentioned as great and convenient by multiple guests.
Room Quality
8.8
Rooms were generally described as comfortable but there were some mixed feelings about wear.
Amenities
8.8
Amenities received positive remarks, especially regarding breakfast options.
Value for Money
8.8
The overall cost of stay was mentioned as reasonable compared to experiences.
Food and Beverage
9.3
Breakfast offerings were highlighted positively by multiple reviews.
Overall Experience
8.8
Most guests enjoyed their stay, with a few exceptions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:23

Property Description

Convenient Location
Situated in downtown Massillon, Ohio, the Hampton Inn Massillon is just steps away from the Towne Plaza Shopping Center, offering guests easy access to shopping and dining options.

Leisure and Fitness Amenities
Guests can enjoy complimentary passes to the nearby Massillon Recreation Center, featuring an indoor aquatic center with a thrilling water slide. The hotel also provides free access to a gym for fitness enthusiasts.

Comfortable Accommodations
Each room at the Hampton Inn Massillon is thoughtfully designed with modern amenities such as free Wi-Fi, a flat-screen TV, and a coffee maker. The serene decor and cozy furnishings create a relaxing atmosphere for guests.

Ready to experience comfort and convenience at Hampton Inn Massillon? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 310 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.1
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
M
Michelle • couple • us
10
Pros:

They had a different breakfast items! Loved having something different!

Cons:

I didnt like that my "hilton honors" price was more expensive than booking through booking.com!!
Where's the loyalty discount??????

2026-10-14 • via Nuitee
H
Huff • solo_traveller • us
4
Pros:

I really can't think of much the breakfast was pretty good.

Cons:

The shower door wouldn't stay closed the shower floor was slick as glass my husband almost fell. The microwave had fingerprints all over it we found several hairs in the room the carpet was not real clean the sheet wouldn't stay on the bed. Had to drive clear through the parking garage to the very top to check in. I was very disappointed with the whole experience not a very good Hampton inn.

2026-10-08 • via Nuitee
R
Robert • solo_traveller • se
8
2026-08-30 • via Nuitee
M
Mary Ann • couple • us
9
Had a wonderful time in a very nice and comfortable hotel
Pros:

Very clean, good breakfast and very close to our venue

2026-08-24 • via Nuitee
S
Sylvana • couple • us
9
2026-08-04 • via Nuitee
J
Juliann • solo_traveller • us
9
2026-08-03 • via Nuitee
M
Mackenzie • solo_traveller • us
10
2026-07-11 • via Nuitee
R
Randy • solo_traveller • us
8
2026-07-04 • via Nuitee
L
Lauren • couple • us
2
2026-07-02 • via Nuitee
T
teresa • couple • us
10
Pros:

The allowed early check in.

2026-06-22 • via Nuitee
M
Mary • couple • us
10
2026-06-14 • via Nuitee
L
Lawrence • solo_traveller • us
8
Pros:

Rooms were clean and spacious. Staff was friendly and helpful.

Cons:

I wished that the property had had a washing machine and dryer for the guests to use.

2026-06-07 • via Nuitee
N
Nichole • couple • us
9
2026-06-01 • via Nuitee
H
Howard • couple • us
9
2026-05-30 • via Nuitee
M
Michael • family_with_children • us
9
2026-05-25 • via Nuitee
Y
Yost • couple • us
7
2026-05-01 • via Nuitee
S
santin • family_with_children • us
10
Desk Pro saved the day
Pros:

Adam the guy at the front desk was a HUGE help when booking.com screwed up our reservation Adam walked us through getting it all fixed when we were dead tired.

Cons:

No complaints

2026-04-19 • via Nuitee
S
Stephen • solo_traveller • us
8
Pros:

Breakfast

Cons:

Location of hotel on top of parking garage.

2026-04-13 • via Nuitee
M
Mohamed • couple • ca
9
Cons:

Tv is not smart

2026-04-06 • via Nuitee
T
Tracy • couple • us
10
Pros:

The staff was friendly and helpful. The room was clean and beds were comfortable.

2026-04-05 • via Nuitee