Hampton Inn Waldorf

Hotels
•
Hampton Inn
8.5 (627 reviews)
3750 Crain Highway , Waldorf , us
+1 301-632-9600

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Close to grocery and shopping
Great location
Friendly staff
Clean facilities
Cons:
Inconsistent cleanliness
Unfriendly service experiences
Issues with amenities

Categories

Cleanliness
7.71
Some rooms mentioned cleanliness issues, such as stains and musty smells.
Service
9.18
Most reviews mentioned friendly and professional staff, though some criticism noted unfriendly service.
Location
9.22
Consistently praised for its convenience to shopping and familial visits.
Room Quality
8.17
Rooms were generally comfortable, but some issues with bed comfort and mustiness were reported.
Amenities
8.2
Amenities like breakfast were appreciated, though there were issues with the ice maker and shower.
Value for Money
8.66
Overall perceived as a fair deal given location and amenities.
Food and Beverage
8.21
Breakfast received positive remarks, albeit with some complaints about variety and availability.
Overall Experience
8.68
Guests had a generally positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:46

Property Description

Convenient Location and Nearby Attractions

Located just a short drive away from beautiful natural areas and recreational activities, the Hampton Inn Waldorf offers easy access to scenic trekking paths, cycle paths, and a large shopping center. Additionally, the hotel's proximity to Washington, D.C. city center makes it perfect for a day trip.

Modern Amenities and Comfortable Accommodations

Guests at the Waldorf Hampton Inn can enjoy a variety of modern amenities, including a complimentary hot breakfast and free high-speed internet access. The hotel also boasts comfortable Cloud Nine beds, ensuring a restful stay for all visitors.

Friendly Service and Thoughtful Extras

In addition to its convenient location and modern amenities, the Hampton Inn Waldorf prides itself on providing friendly service and thoughtful extras to make guests feel welcome and well taken care of throughout their stay.

Book your stay at the Hampton Inn Waldorf today for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 627 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
A
Ambra • couple • us
10
2026-08-19 • via Nuitee
J
Jennifer • couple • us
7
2026-08-17 • via Nuitee
T
Tawanda • family_with_children • us
10
Clean, comfy, and great location
Pros:

Breakfast decent and location great

Cons:

To inform all guests who choose to book a reservation that it will be a $100 hold fee additional with the charge of room and that the person will get it back on your card upon the guests bank release.

2026-08-10 • via Nuitee
P
Pamela • family_with_children • us
6
Pros:

Cleanliness

Cons:

We had no tv while we were there and no one could figure out the problem.

2026-08-10 • via Nuitee
D
Dakota • couple • us
7
2026-08-09 • via Nuitee
T
Thomas • couple • us
9
2026-08-09 • via Nuitee
C
CONNIE • extended_group • at
10
If one reads all which is written about Hampton Inn one does not have to ask questions
Pros:

Location.

2026-08-03 • via Nuitee
S
Stacey • couple • us
10
2026-07-25 • via Nuitee
D
debbiesY2163KA • Couples
2
Unusable bathroom
Pros:

Worst hotel stay of our life.
The toilet was stuffed up and unusable the entire two night stay. We asked the front desk and housekeeping staff for help a number of times everyday. no one ever came to the room. We did not receive any compensation for the issue.
We will never stay at a Hilton property again.

2026-07-21 • via Tripadvisor
A
Alinoska • couple • us
7
2026-07-14 • via Nuitee
M
Maurice • solo_traveller • us
9
2026-07-12 • via Nuitee
J
Jammie • solo_traveller • us
1
Cons:

When we arrived, the desk agent Tori was very Nasty. The room that was requested upon booking ( which was booked months in advance) was already assigned to other guest. She or whomever does the room assignment placed me and my wife in a handicap room. We stated too Tori that we don't care for that type of room due to how the bathroom is played out. She refuse too try to accommodate us. My wife was very upset due to the situation. She threatened too cancel my reservations because she said my wife was being loud and rude, which my wife was talking too her a calm as she could. Check in time was 4pm, we didn't get in our unwanted room until 4:45-5:00pm. There was know 100% Satisfaction guarantee. They have a Big sign on the desk that stated they are supposed too make sure that there customers are satisfied. That didn't happen. 2nd. We haven't stayed there in about a year and the pool is never open for the customers too enjoy, the exercise room has the same Treadmill that still broken from about 2 years ago. I like too workout everyday. My exercise routine does not stop just because I'm out of town. As of right now, I will know longer be staying at this property again. The customer service is bad. They need too Terminate Tori. All of the other guest that came after us had an issue. Know one room was ready at the time of check in. This property needs to do better to Satisfy there guest.
.

2026-07-06 • via Nuitee
T
Teresa • solo_traveller • us
9
2026-07-06 • via Nuitee
K
Keisha • couple • us
10
2026-07-06 • via Nuitee
J
J4294WMsheilag • Couples
4
Unsatisfied Guest
Pros:

My husband and I traveled to Maryland to attend a wedding. We arrived at the hotel late (9:30ish) to check in, and the staff at the front desk were not friendly. At that time, we were notified that there was a technical issue with their key system and staff would have to let us into our room. The staff who took us up to our room told us to use our cell phones to communicate with each other as one would need to stay in the room while the other one would go to our vehicle to retrieve our luggage. There was a terrible smell when walking off the elevator. When got to our room, the staff key didn’t work so he went back to the first floor. Then my husband returned with one key card for our room. The room was OKAY…they should consider making improvements to the rooms because the water pressure was very very low in the bathroom (toilet, sink, and shower).
In my opinion, someone from the hotel should have called to notify us that they were having technical issues with their key system to give us the option to stay there or cancel our reservation. Staff should notify guest that they do not clean their rooms daily or provide clean towels because that small notification on the bathroom mirror is not it. My husband went to the front desk (another rude staff) to request towels for our room and he was advised that we might have to wait until the morning because they didn’t have the key to where the towels were located but when they checked, there were towels available.
It wasn’t a terrible experience…just a LOT of INCONVENIENCES at our expense!!

2026-07-04 • via Tripadvisor
M
Miriam • extended_group • us
6
The Spark close by was a much better stay in cleanliness, staff, and peaceful.
Pros:

Breakfast was good

Cons:

Facility could have been kept up better. Staff was not as friendly as when I stayed at the Spark.

2026-07-03 • via Nuitee
K
Kevin • extended_group • us
10
Pros:

Friendly Staff and constant asking how's our stay

Cons:

All good no complain

2026-06-23 • via Nuitee
N
Nan • couple • us
9
2026-06-17 • via Nuitee
P
Perez • couple • us
9
It was very pleasant overall
Pros:

It was very clean

Cons:

The shower drain was no so good

2026-06-17 • via Nuitee
T
Troy • solo_traveller • us
6
Pros:

Breakfast was outstanding, 5 stars

Cons:

Rooms wasn't ready, ice machine was out, pool was closed...... I was really shocked...I worked for the Hampton Inn as a houseman...

2026-06-15 • via Nuitee