Hampton Inn Waldorf

Hotels
•
Hampton Inn
8.3 (502 reviews)
3750 Crain Highway , Waldorf , US
+1 301-632-9600

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff (multiple mentions)
Clean/comfortably decorated rooms (several mentions)
Good / great location
Comfortable bed
Breakfast decent
Cons:
Housekeeping lapses (infrequent servicing, missing towels/toilet paper)
Plumbing/toilet clogged and unresolved
Room maintenance issues (TV not working, lamp out, unvacuumed carpet)
Rude/unsatisfactory front desk interaction (specific agent named)
Amenities closed/broken (pool closed, treadmill broken)
Refundable $100 hold fee surprised guests

Categories

Cleanliness
5.5
Multiple comments about insufficient housekeeping (only one service in 4 days), unvacuumed carpet, and a severe incident with a clogged/toilet issue—overall cleanliness clearly problematic.
Service
10
Several reviewers called staff friendly and pleasant at check-in; however there are isolated but serious service failures (unresponsive housekeeping for plumbing issue, one rude desk agent). Overall front-desk and staff interactions were more often positive than negative.
Location
10
Multiple mentions of 'good' or 'great' location and an explicit single-word praise of 'Location.' Location is consistently cited as a strong point.
Room Quality
7.8
Mixed room quality: bed comfort and decor praised, but issues reported with carpets, a non-working TV, lamp out, and unwanted room assignment (handicap room) for one guest.
Amenities
6.8
Amenity complaints include a repeatedly closed pool, a broken treadmill in the exercise room, and in-room TV outages—amenities underperformed expectations.
Value for Money
7.6
Value affected by a refundable $100 hold policy that surprised a guest and by service/maintenance problems; some guests still felt the price aligned with basic expectations.
Food and Beverage
9.5
Breakfast described as 'decent' and no other F&B complaints—generally positive but limited mentions.
Overall Experience
9.2
Overall impressions are mixed but frequently positive (friendly staff, clean/decorated rooms, good location), though some severe incidents (clogged toilet, poor housekeeping, rude staff) negatively impacted a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Nearby Attractions

Located just a short drive away from beautiful natural areas and recreational activities, the Hampton Inn Waldorf offers easy access to scenic trekking paths, cycle paths, and a large shopping center. Additionally, the hotel's proximity to Washington, D.C. city center makes it perfect for a day trip.

Modern Amenities and Comfortable Accommodations

Guests at the Waldorf Hampton Inn can enjoy a variety of modern amenities, including a complimentary hot breakfast and free high-speed internet access. The hotel also boasts comfortable Cloud Nine beds, ensuring a restful stay for all visitors.

Friendly Service and Thoughtful Extras

In addition to its convenient location and modern amenities, the Hampton Inn Waldorf prides itself on providing friendly service and thoughtful extras to make guests feel welcome and well taken care of throughout their stay.

Book your stay at the Hampton Inn Waldorf today for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 502 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 7.8
Amenities: 6.8
Value for Money: 7.6
Food and Beverage: 9.5
Overall Experience: 9.2
D
DEXTER • couple • us
9
2026-10-31 • via Nuitee
J
Judy • couple • us
10
2026-10-30 • via Nuitee
G
Gregory • solo_traveller • us
8
Pros:

fair

2026-10-30 • via Nuitee
C
Camille • family_with_children • us
9
Everyone working there was extremely pleasant
Pros:

The bed was comfortable

Cons:

It could have been a little cleaner

2026-10-28 • via Nuitee
T
Treana • solo_traveller • us
10
2026-10-26 • via Nuitee
E
Eileen • couple • us
9
2026-10-24 • via Nuitee
T
Tiarra • couple • us
7
Pros:

Friendly staff, clean facility

Cons:

Location

2026-10-23 • via Nuitee
T
Tiffanie • couple • us
7
Pros:

Good location for our needs, friendly staff

Cons:

The room carpet looked like it wasn't vaccummed in a long time.

2026-10-16 • via Nuitee
K
kelis • couple • us
5
Cons:

my tv didn’t work the lamp light was out

2026-10-15 • via Nuitee
K
Karen • couple • us
6
It was adequate but I don’t think I would stay there again.
Pros:

Clean and nicely decorated. Friendly greeting upon check in.

Cons:

I was there for 4 days and housekeeping only tended to room one time. I had to call for towels and toilet paper two of the days. The second day I had to go down and get the towels and toilet paper myself.

2026-09-15 • via Nuitee
C
Charlisa • solo_traveller • us
9
2026-09-14 • via Nuitee
L
Lisa • couple • us
10
2026-09-08 • via Nuitee
A
Ambra • couple • us
10
2026-08-19 • via Nuitee
J
Jennifer • couple • us
7
2026-08-17 • via Nuitee
P
Pamela • family_with_children • us
6
Pros:

Cleanliness

Cons:

We had no tv while we were there and no one could figure out the problem.

2026-08-10 • via Nuitee
T
Tawanda • family_with_children • us
10
Clean, comfy, and great location
Pros:

Breakfast decent and location great

Cons:

To inform all guests who choose to book a reservation that it will be a $100 hold fee additional with the charge of room and that the person will get it back on your card upon the guests bank release.

2026-08-10 • via Nuitee
T
Thomas • couple • us
9
2026-08-09 • via Nuitee
D
Dakota • couple • us
7
2026-08-09 • via Nuitee
C
CONNIE • extended_group • at
10
If one reads all which is written about Hampton Inn one does not have to ask questions
Pros:

Location.

2026-08-03 • via Nuitee
S
Stacey • couple • us
10
2026-07-25 • via Nuitee