Hampton Inn & Suites Pueblo-Southgate

Hotels
•
Hampton Inn
7.6 (180 reviews)
3315 Gateway Drive , Pueblo , US
+1 719-566-1726

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Comfortable beds and bedding
Friendly/helpful staff
Good breakfast offerings (fresh/hot)
Clean and updated rooms reported by several guests
Nice fitness center / kid-friendly
Cons:
Inconsistent cleanliness (bathroom grout/floor, caulk, peeling paint/wallpaper)
Location sometimes perceived as far/out of town
Maintenance issues (broken fixtures, poor furniture, thermostat/AC problems)
Value complaints: price, unexpected parking charges, inconsistent billing
Occasional breakfast/service problems (cold food, waffle maker broken) and pool hygiene concerns

Categories

Cleanliness
6.8
Mixed reports: several guests praised clean rooms and linens, but multiple reviews note dirty bathroom floors, grout, caulk, peeling wallpaper/paint and other maintenance-related cleanliness issues.
Service
9
Generally strong: numerous mentions of friendly, helpful and wonderful staff, though a few service failures (missed wake-up, delayed check-in) were reported. Overall service sentiment is positive.
Location
7.2
Mixed: many found the location convenient for events/short drives, while others felt it was farther out or 'in the middle of nowhere.' Overall neutral-to-slightly-positive.
Room Quality
7
Mixed room quality: many guests praised comfortable beds and updated rooms, but others reported hard beds, poor furniture, broken fixtures, patched walls and thermostat/AC problems.
Amenities
7.4
Amenities receive mixed feedback: breakfast and fitness center were positives, but guests noted missing advertised features (no hot tub), pool hygiene issues, and breakfast equipment problems at times.
Value for Money
6.4
Several complaints about pricing and unexpected charges (parking fee), inconsistent charges on receipts, and some guests felt the stay was overpriced for what was provided.
Food and Beverage
8.4
Food generally praised: many called the breakfast great, fresh and hot; however a few reports of cold food, broken waffle maker and hygiene concerns slightly lower the score.
Overall Experience
8.6
Overall mixed-but-favorable: many guests expressed they would stay again, citing comfortable beds, good breakfast and friendly staff, though a minority reported severe maintenance and service issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Comfortable Accommodation
Located just off Interstate 25, the Hampton Inn and Suites Pueblo-Southgate offers easy access to local attractions. The comfortable guestrooms and free wireless internet ensure a pleasant stay.

Delicious Breakfast and Leisure Facilities
Guests can kick start their day with a complimentary hot breakfast buffet and enjoy in-room coffeemakers. The hotel boasts a modern fitness center and an indoor/outdoor swimming pool for relaxation.

Proximity to Recreational Activities and Attractions
Ideal for outdoor enthusiasts, guests can indulge in fishing, boating, and swimming nearby. Explore Colorado State University-Pueblo, El Pueblo Museum, and Pueblo Zoo located just a short distance away.

Book now for an unforgettable stay at Hampton Inn and Suites Pueblo-Southgate!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property does not accept reservations from local residentsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 180 reviews
Cleanliness: 6.8
Service: 9
Location: 7.2
Room Quality: 7
Amenities: 7.4
Value for Money: 6.4
Food and Beverage: 8.4
Overall Experience: 8.6
P
Patricia • family_with_children • us
10
Customer Service is so important today & so many places lack it. Your staff was on point!!
Pros:

The breakfast was food. MS.Lupe went over & above for everyone there! She is an exceptional employee👏 . The location was GREAT for us. This was my 1st time to Pueblo & will be returning. I will be staying here again. Thank you
PS. That cinnamon sucker was the bomb!!!

Cons:

I honestly CANT think of ANY suggestions.. staff was knowledgeable & friendly. Room was clean & stocked. As mentioned above Ms Lupe kept breakfast up nicely, even helping guests with needs. KUDOS TO YOUR STAFF.

2026-11-03 • via Nuitee
L
Luz • extended_group • us
9
2026-11-02 • via Nuitee
A
Amber • couple • us
9
Pros:

Great breakfast, comfortable bedding, nice fitness center.

2026-10-25 • via Nuitee
D
Diane • couple • us
10
2026-10-23 • via Nuitee
T
Toby • couple • us
7
I would stay there again
Pros:

The place was comfortable

Cons:

The location was just short drive to central.

2026-10-17 • via Nuitee
W
Wayne • solo_traveller • us
8
2026-10-17 • via Nuitee
B
Bridgette • family_with_children • us
10
Family friendly and Quality accommodations!
Pros:

Very clean and updated rooms. Friendly staff. Great breakfast!

2026-10-12 • via Nuitee
B
Bridgette • family_with_children • us
10
Family friendly, quality stay!
Pros:

Friendly staff, nice amenities, room was clean with nice linens. Beds were comfortable! Kid friendly!

Cons:

Location was a bit further out of the city than we thought, but still close enough for everything you need.

2026-10-12 • via Nuitee
K
Kathy • couple • us
9
Very restful & quiet in a comfortable bed. Exactly what we needed
Pros:

The breakfast was delicious. The staff was helpful & friendly. We enjoyed talking with the volleyball team at breakfast!

Cons:

Nothing I can think of

2026-10-11 • via Nuitee
T
Tobias • solo_traveller • us
4
Pros:

Not much.

Cons:

Bathroom floor not clean. Led to believe there was a spa - no hot tub. Location out in the middle of nowhere. Asked for wakeup call. Did not get it. Will never come back.

2026-09-12 • via Nuitee
D
Diane • solo_traveller • us
5
Cons:

Overall, the bathroom was clean but the grout and floor edges seriously need cleaning

2026-08-16 • via Nuitee
R
Rigo • family_with_children • us
7
2026-08-10 • via Nuitee
D
Deborah • family_with_children • us
9
I will stay here again.
Pros:

Location was excellent for our purposes, just a short drive to the event location. Didn't try the breakfast, we had made plans with family. The beds were so comfortable! That was a pleasant surprise.

Cons:

I would have appreciated a fan in the bathroom. Hard to get ready in a steamy bathroom after a hot shower.

2026-08-05 • via Nuitee
J
Josshua • solo_traveller • us
9
2026-07-18 • via Nuitee
J
Juanita • couple • us
9
2026-07-16 • via Nuitee
D
Danny • family_with_children • us
9
2026-07-06 • via Nuitee
D
David • extended_group • us
10
Mostly very good!!!
Pros:

We weren’t too impressed with the breakfast. The waffle maker didn’t work and someone left the lids open on the hot food and it was cold.

Cons:

Just the breakfast. 😢

2026-06-28 • via Nuitee
F
Fancy • family_with_children • us
2
I thought Hampton was a better type of hotel, I was wrong.
Pros:

The staff were nice.

Cons:

I was told one price on booking, another price was charged, and then a different price on the receipt. The beds were hard as rock. The toilet didn’t want to flush, the light fixture in bathroom was broke, the ceiling paint was peeling, there was a poorly patched hole in the wall, the wallpaper was peeling, the caulk in the bathroom was gross, the thermostat buttons wouldn’t work so once we got it to a certain temp it just had to stay and people were signing their names in to the scum on the walls of the pool. This was the only hotel breakfast out of our entire vacation that I didn’t want to eat at.

2026-06-23 • via Nuitee
F
Franklin - DOC • solo_traveller • us
8
I won't be coming back because of the parking charge
Pros:

I was unaware that I had to pay for parking.

Cons:

Why should I pay for parking I can't get into the room until 3pm that whole day is shot.

2026-06-17 • via Nuitee
R
Robin • solo_traveller • us
3
WIILL NOT BE BACK!!!
Pros:

NA

Cons:

THERMO STATE WORK, AC UNIT FRONT FELL OFF ONTO THE FLOOR, CHECK IN VIA INTERNET DIDN'T WORK, CHECK IN WAS 3:00PM ROOM WASN'T READY UNTIL 4:15, FURNITURE WAS TERRIBLE, NO PEN OR PAD NOTHING! BATHROOM WAS CLEAN BUT MEDIOCRE. NOT WORTH THE PRICE!!!!

2026-06-15 • via Nuitee