Holiday Inn Express - New Albany

Hotels
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Holiday Inn Express
8.4 (708 reviews)
506 W Spring Street , New Albany , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Maintenance problems
Cold amenities

Categories

Cleanliness
7.93
Several reviews pointed out issues with cleanliness, including bugs and dirt in corners.
Service
9.4
Most reviews emphasized friendly and helpful staff.
Location
8.44
Guests appreciated the convenient location near attractions.
Room Quality
7.89
Concerns about old furniture and maintenance issues were mentioned.
Amenities
7.42
Some amenities like the pool were criticized for being too cold.
Value for Money
8.38
Overall value was considered decent but not exceptional.
Food and Beverage
8.93
Breakfast was generally rated as good.
Overall Experience
8.8
The experience varied, with both positive staff interactions and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenient Location
Situated just a short drive from downtown Louisville, Kentucky, the Hampton Inn New Albany offers easy access to local attractions like the Louisville Slugger Museum.

Comfortable Accommodations
Enjoy spacious rooms equipped with modern amenities including a microwave, mini-fridge, and free Wi-Fi. Relax in the indoor pool and catch up on your favorite shows on the cable TV.

Complimentary Services
Start your day with a delicious continental breakfast and take advantage of the free access to the gym and business center. With free parking on site, your stay will be both convenient and stress-free.

Experience comfort and convenience at the Hampton Inn New Albany. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 708 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.8
L
Lutz • family_with_children • us
7
2026-03-28 • via Nuitee
C
coletta • solo_traveller • us
9
Pros:

Location and price

Cons:

Breakfast food needs improvement.

2026-03-25 • via Nuitee
K
Kamryn • solo_traveller • us
9
2026-03-24 • via Nuitee
A
ashley • family_with_children • us
10
Will be staying again!
Pros:

Updated, indoor pool, clean, quiet.

Cons:

The staff could be a little more professional.. interrupting me while I was checking in to have a convo with a friend

2026-03-23 • via Nuitee
D
DON • family_with_children • us
8
Pros:

Quietness

Cons:

Elevator floor was dirty

2026-03-23 • via Nuitee
D
Dexter • couple • us
8
2026-03-23 • via Nuitee
S
Shianna • family_with_children • us
5
Pros:

Nice staff, clean, comfortable

Cons:

No hot water

2026-03-22 • via Nuitee
D
Doug • family_with_children • us
10
2026-03-21 • via Nuitee
J
James • couple • us
9
Great place and met our needs!
Pros:

Location

Cons:

N/A

2026-03-18 • via Nuitee
E
erik • couple • us
9
2026-03-16 • via Nuitee
O
Overton • family_with_children • us
10
Pros:

It was a great environment for my kids and they loved their very first stay in a Hotel.

Cons:

Some of the floor where a bit dirty but not too bad over all there was a lot of people coming in and out so its to be expected.

2026-03-16 • via Nuitee
J
john • couple • us
8
Pros:

Best hotel breakfast.

Cons:

The new rooms have the tv between two cabinets so it’s really heard to watch from the chair. The chair is really a longe and very hard to get into for an older person.

2026-03-16 • via Nuitee
K
Kelli • couple • us
10
2026-03-14 • via Nuitee
J
Juatin • family_with_children • us
10
Relaxing,quiet, friendly,clean
Pros:

Breakfast was very good. Lots of options and clean.

Cons:

Only 1 elevator, it was pretty busy and the elevator was full most of the time.

2026-03-14 • via Nuitee
S
Sullenger • family_with_children • us
9
Pros:

Breakfast, cleanliness.

Cons:

Coffee maker in room didn't work. No clock in the room.

2026-03-13 • via Nuitee
A
Andrea • family_with_children • us
9
2026-03-09 • via Nuitee
M
Margaret • family_with_children • us
8
Pros:

Breakfast was good. Beds were comfortable. Location was good.

2026-03-08 • via Nuitee
K
Key • family_with_children • us
9
Cons:

The shower was broken

2026-03-08 • via Nuitee
A
Aalliyah • solo_traveller • us
10
2026-03-07 • via Nuitee
H
Holliday • couple • us
10
2026-03-06 • via Nuitee