The Grand New Delhi

Hotels
8.8 (994 reviews)
Nelson Mandela Road, Vasant Kunj, Phase II , New Delhi , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable stay
Cons:
Inconsistent service
Food quality issues
Need for room upgrades

Categories

Cleanliness
8.44
Some guests noted issues like old amenities and room quality, which may impact cleanliness perception.
Service
9.41
Mixed reviews on service with some guest praise for staff like Jyoti and Gourav.
Location
9.95
Many reviews highlighted the great location, mentioning its proximity to attractions.
Room Quality
7.9
Review mentions worn out rooms and a need for upgrades.
Amenities
8.93
The gym and breakfast variety received positive feedback, but some amenities could use improvement.
Value for Money
8.89
Value perception varied, with some guests feeling it did not match pricing expectations.
Food and Beverage
7.44
Consistent complaints about dining options, particularly in-room dining.
Overall Experience
9.41
Despite some issues, many guests expressed a generally positive stay with special mentions of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Luxurious Spa Oasis and Fitness Centre
The Grand New Delhi boasts a luxurious Spa Oasis with an outdoor pool, hot tub, yoga facilities, and a fitness centre. Guests can rejuvenate and relax in style during their stay.

Convenient Location and Shuttle Service
Situated just a 15-minute drive from the Indira Gandhi International Airport, this 5-star property offers a complimentary shuttle to popular shopping and entertainment centers like DLF Emporio and Ambience Mall, making it a convenient choice for travelers.

Diverse Dining Options
From authentic Indian cuisine at Caraway Restaurant to Asian dishes at Woktok and a refreshing drink at G-BAR, the hotel offers a diverse range of dining options to satisfy every palate.

Experience luxury, convenience, and culinary delights at The Grand New Delhi. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,800 per person per night when using an existing bed.
    People 10 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 994 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.41
S
Shah couple in
8
2026-08-07 via Nuitee
K
Kondeti extended_group in
6
2026-08-07 via Nuitee
J
Jatin Dev couple in
9
Always a good clean safe option fora 5 star in Delhi.
Pros:

Spacious. Clean.

2026-08-06 via Nuitee
A
Akshay solo_traveller ae
10
2026-08-06 via Nuitee
A
atit couple in
10
2026-08-06 via Nuitee
A
atit couple in
10
2026-08-06 via Nuitee
G
Gopal extended_group gb
9
Excellent place to stay with value for money.
Pros:

Located close to Airport and easy to travel to city centre and other tourist locations. Well maintained property with high quality and food quality is superb.

Cons:

The only area of improvement is that some of our people had Spa treatments where the bathroom facilities are not up to the standard. Some of them have to go to the room to take the bath.

2026-08-02 via Nuitee
H
Hlenmawia Business Aizawl, Aizawl District, Mizoram
10
Restuarant staff are very friendly and active
Pros:

It was a wonderful experience with the Grand, especially the staff in dkk are so friendly and active, Som, Chan, Praveen they are all hard working staff

2026-07-25 via Tripadvisor
T
Tarit1234678 Solo travel
10
Housekeeping
Pros:

I had some very good experience staying here.Lalit and Sanjiv housekeeping

2026-07-25 via Tripadvisor
S
stevewY688AQ Business
10
Great stay
Pros:

The stay was for one night and it was wonderful. Beautiful, clean room and great service

2026-07-24 via Tripadvisor
8
809chandnis Friends getaway Michigan
10
Best Experience in Delhi
Pros:

Paul was amazing he was super friendly and did amazing service in my room . I loved the hotel and the staff . From the date to the room everything is super clean and staff is friendly.

I absolutely loved my stay and I am going to come back soon . If I could give 10 star to this hotel I would !!!!

2026-07-24 via Tripadvisor
N
nix0894 Business Vasai, Palghar District, Maharashtra
10
Staff is fantastic, cooperative and polite.
Pros:

We hosted a summit here in the grand hotel in this huge ball room. Impressed with the supportive staff there wasnt anything they said they couldnt do. Very professional.

2026-07-24 via Tripadvisor
1
153ankitm Business
10
Amazing place to host event
Pros:

Awesome service and polite banquet staff Manish and Indrajeet special mention

2026-07-24 via Tripadvisor
M
Maps12428801565 Business
10
House keeping
Pros:

Mr.Sanjeev and Mr.Lalit with the house keeping has done a tremendous job with the room service and have shown exceptional service. Kudos to team Grand.

2026-07-24 via Tripadvisor
2
27indrajits Business
10
Good Housekeeping
Pros:

Housekeeping- Kaushalender led by Mr Rahul Joshi, manager do an outstanding job of meeting the requirements of the guests.

2026-07-24 via Tripadvisor
L
lalbiakremif Friends getaway
10
Good
Pros:

I am staying in the grand hotel all staff is good mr kaushlendra is also good service in my room specially thanks to mr sanjeev housekeeping supervisor

2026-07-24 via Tripadvisor
J
Joel solo_traveller in
2
2026-07-24 via Nuitee
J
jbr687 Family
10
House keeping experiences
Pros:

Wonderful experience with housekeeping personnel Mr Paul who is very sincere,humble and cooperative.

2026-07-23 via Tripadvisor
7
715glm Family
10
The grand new delhi
Pros:

The stay was fantastic comfortable. Food and service was first class. Team was caring and helpful. Thanks to nimisha muskan taranpreet Irfan all were good

2026-07-23 via Tripadvisor
K
kushm2014 Solo travel Mangalore, Dakshina Kannada District, Karnataka
10
Excellent Service at the the restaurant DKK
Pros:

Excellent customer service by Ms Rizwana, Ms Verena . They ensured the food quality and quantity was excellent. There interactions were genuine and they ensured that I was pampered with delicious food at the restaurant. Keep up the excellent attitude.

2026-07-23 via Tripadvisor