Jacir Palace Hotel Bethlehem

we went to Jacir palace hotel to take photos the day of our wedding , it was the best day in my life . they charge us 100 $ only . the security employees was so kind people \

they have so beautiful gardens also nice public area and clean

we hope the hotel will open soon to have one or two nights their

The hotel has a great breakfast and very nice and friendly staff.

Im so thankfull To be at jacir palace, amazing and beautiful place , i spend wonderful time with the nice staff and helpful. We hope the swimming pool was open
But we visited the health club and it was amazing masage room

A magical place to stay in Bethlehem. Good value for money.

I got that vintage-kind-of-feeling staying here as the hotel used to be a palace a 100+ years ago and it IS beautiful. My family and I had a great time here. Plus the people working here are all friendly and kind. They try their best to ensure their guests get good services. ;) ❤️

Despite a few problems my first day of arrival, the manager, Ahmad Al-Manawee went “over and beyond” to remedy the situation. He was extremely attentive to assure my visit was smooth for the remainder of my stay. I observed his behavior with other clients and he was amazing with his care and concern for all. The history of this remarkable building draws one into the story of Bethlehem and the magnetic pull of this Palestinian town and its incredible people. You will be pleased you chose to stay here.

First time to palestine. This visit to jacir Palace was so nice . This uniqe hotel was one of the chain of IHG group (intercontinental) hotel.

The staff is nice rooms are shyning and new

Dining room is very nice and clean . I was in room 235 very quite and calm .

I was surprizsed that wifi is free. Also minibar is full with nice chooclates
Thank you so much jacir hotel .

This was my first time in Bethlehem and in Jacir Palace Hotel but it will not be the last time! I came with my husband and my kids two days ago and today we checked out from the rooms
My husband works at a hotel and he always take us there and to other hotels too but the experience here was totally different, we had a great time! The kids were so happy. The rooms are clean and the mattress is comfortable.
Breakfast was very quantitative and tasty! The staff in the reception and the restaurant was really nice.
I’m pretty sure I’ll come back next summer ❤️❤️

Beautiful hotel, The staff they are so professional., and friendly, The food was tasty, i recommend you to
visit jacir,
I enjoyed my three nights at jacir, The riwaq coffe shop is amazing and The employee imad hes great
Thank you jacir

Very nice day and time for this visit in jacir palace hotel in bethlehem

Graet hotel and very big .rooms and pool is very clean beds are comfortable with that nice view rooms

Front office staff are kind

They made my visit like a dream
The staff is hospitable and well trained . They are helpfull and they have hight hospitaliy . Rooms are clean . Food was delicious . This is the last night for me unfotunatly . Its really amazing

We stayed here three nights and it was wonderful. The room was spacious and beautiful. The bed was comfortable. The bathroom had all the amenities. We had breakfast here every morning and dinner one night and the buffet was delicious and extensive.

Very big hotel you easily get lost and it is tricky to go around the rooms are nice but looks old the food is not that good you find big variety but cheap room service also not good they miss the wake up call

My son and I stayed at Jafir Palace Hotel from 14-18th October.
We travelled from Italy in a group with other 33 people.

Our double room was on the 5th floor. It was very clean, very spacious. The bathroom beautiful.

Ahmed from the reception was so very genteel, very proactive in resolving requests. The Cook prepared extra for my son as we arrived late one night at dinner.

I highly recommend this hotel, and hope to stay there again in the future.

The building is very unique, but the service is very poor for five star rating.

We were visiting Bethlehem in September and unfortunately I had a fall outside the Jacir Palace Hotel. I cannot thank the staff highly enough for their kindness in looking after me, applying ice to my head and making sure that I rest. It went beyond the call of duty. Special thanks to Sultan for his kindness. Although I was unwell, I found the hotel, beautiful and splendid. A real oasis. If I travelled to Bethlehem again I would indeed want to stay there. Pleased to say that I am recovering well and now back in UK. Thank you to all the staff. Your kindness and hospitality will be remembered forever. Sue and Paul

Rien d actratif
Sale
Petit dejeuner a desirer
Voir machine a cafe ...rouilee,pas nettoyee...

Second visit and I was expecting something better. However, the breakfast experience was worse than ever. Massively overcrowded dining area with not a single piece of fresh fruit in sight. The breakfast food was truly awful. Bedroom ok, but no chair for the desk, no bathroom amenities, no DND sign for the door. Hopefully I can avoid this '5*' hotel in the future

We had asked the reception to clean the room twice, the first time they didn't clean it at all, the second time they cleaned the room imperfectly, they left dirty towels on the chair, didn't clean the floor, the sink. They even left the used Nescafe coffee bags in place, without replacing them with new ones.

There was no bottle of water at all, you have to call them and wait for at least 10-15 min, no coffee spoons, no prayer rug and no cigarettes ashtray.

We were surprised that the restaurant closes its doors in the face of guests, so we had to order lunch from a restaurant, and when they delivered the meal to the hotel the reception refused to receive the meal nor deliver it to us, and after I called them they agreed that one of the hotel staff would deliver this meal himself to the room after I myself gave her this solution. it took us 30 minutes to finish this discussion.

The night before, there was a similar case and the receptionist's behavior was very different from what happened to us. He told the guest that he would send a hotel staff member to the room. So why didn't this happen with us.

It took the receptionist about 40 minutes to deliver the meal to our room after I called them back, the food was cold already and taste bad.

We were disturbed by what we had seen, and more than that it was obvious that we complained and no one had followed any of them during our stay.

My wife was raving at how beautiful this place is, but I was unable to get connected to reservations and unable to speak to anybody at all. If the service was this horrible before I even stayed, how would it be after?