The Laurel Inn, part of JdV by Hyatt

Hotels
Joie De Vivre
8.8 (259 reviews)
444 Presidio Avenue , San Francisco , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Clean Rooms
Unique Decor
Cons:
No Breakfast
Some Noise Issues
Basic Amenities

Categories

Cleanliness
9.01
Generally clean and well-maintained, with some mentions of issues in specific reviews.
Service
9.48
Consistently mentioned as friendly, helpful, and accommodating.
Location
9.52
Highlighted as excellent, with easy access to attractions and amenities.
Room Quality
8.97
Rooms were comfortable and thoughtfully appointed, though some guests had mixed feelings.
Amenities
8
Limited amenities noted, but some guests enjoyed complimentary coffee and pastries.
Value for Money
8.46
Good overall value, though some felt pricing was higher for the offered quality.
Food and Beverage
8.01
No breakfast offered, but there were snacks and some positive mentions of local cafes.
Overall Experience
8.98
Generally positive, though some guests had specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:40

Property Description

Pet-Friendly Accommodations
Welcome to The Laurel Inn, a pet-friendly hotel in San Francisco's Pacific District! Enjoy comfortable guestrooms where your furry friends are always welcome to stay with you.

Convenient Amenities
Experience the convenience of free Wi-Fi, in-room flat-screen TVs, and complimentary 24-hour coffee and tea service. Our completely non-smoking hotel ensures a comfortable and healthy environment for all guests.

Ideal Location
Located just a short stroll from Sacramento Street's unique shops and restaurants, and a quick drive to popular attractions like the Golden Gate Bridge, Japantown, and Union Square. Explore the best of San Francisco with ease during your stay at The Laurel Inn, part of JdV by Hyatt.

Book now for a memorable and pet-friendly stay in the heart of San Francisco!

Important information:

Please note:

- When booking more than 5 rooms, different policies and supplements may apply.

- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Guest Reviews

8.8
Based on 259 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
6
619ladyf NONE Colorado
4
Tired
Pros:

Super tired and gross carpet, the hotel is badly in need of an update. Very surprised is in the JVD/Hyatt collection ...Badly in need of a remodel.

2026-01-28 via Tripadvisor
J
Joan solo_traveller us
8
Pros:

loved the room, bathroom, location!! all really good.

Cons:

The only "bad" thing was the light at my desk did not work and wouldn't charge my phone either.
there wasn't a lightbulb in the light fixture.
and a strong chemical smell on the first floor landing of the stairwell? it was odd???
Otherwise it was awesome!

2026-01-19 via Nuitee
8
824juliev NONE
10
Boutique hotel in great location and wonderful staff
Pros:

2nd stay. In both instances, it was near planned evening event. I liked that it had that boutique feel, quaint, and near a nice restaurant and cafe. Staff are great, rooms spacious and clean.

2026-01-02 via Tripadvisor
V
Victoria couple us
9
Wonderful time! We're definitely coming back!
Pros:

Location was excellent for reaching the places we wanted to go. Staff was friendly and helpful. Room was comfortable and thoughtfully appointed. Parking on-site was a boon, very nice.

2025-12-28 via Nuitee
R
randib440 Solo travel
4
Disgusting discoveries and beyond tired
Pros:

This JDV hotel is way below average for the cost. One star for comfortable bed, one for good pillows and linens. Ends there. Walked into my otherwise cleaned room to find the bed was unmade as if an employee had taken a nap (or worse), and then neglected to cover their tracks by re-making the bed. Notified front desk, and supposedly, the bed was changed and remade. Thankfully, there was a second bed and I slept there. See pic.

See second pic of the lovely chair with the massive yellow stain they tried covering with a piece of fabric.

The decor is 20 year-old Jonathan Adler—it’s dated, tired, ripped, and stained. Furniture is scratched, dented. Elevator looks like it hasn’t been cleaned/scrubbed in decades.

Don’t recommend except in the case of desperation.

2025-12-22 via Tripadvisor
L
love2travel33388 NONE Denver, Colorado
10
Great Hotel, great service, great location
Pros:

Perfect location for a college graduation from USF. Walking distance to many good restaurants and to the campus. The hotel and our room were spotless. Housekeeping every day was greatly appreciated. The front desk staff was amazing. Very much appreciated the hot coffee and tea in the lobby day and night. I needed to change the dates of my reservation at the last minute and the manager on the telephone was enormously helpful.

2025-12-15 via Tripadvisor
M
Mamdouh couple us
10
Beautifully remodeled property in a safe clean area
Pros:

Very clean and updated. Nice views of the city. Super friendly staff from the front desk to housekeeping.

Cons:

No breakfast offered however complimentary coffee, tea and pastries were always out.

2025-12-05 via Nuitee
B
brianhW8543AZ NONE
10
Our family loves The Laurel
Pros:

We have been to The Laurel several times to visit our daughter who goes to USF. It is a quick walk to both the USF campus, The Presidio, The panhandle and Golden Gate Park. It is very clean and well maintained, the staff is kind and highly competent. We will be back again and again and so should you.

2025-11-24 via Tripadvisor
A
Art046 Couples
6
The Room Location Matters
Pros:

Room facing California Street is probably not the best location. 6 am wake up call from the street noise. Evening noise from the TV in the adjoining room and music from somewhere in the earning morning hours. There may be quieter rooms but the street facing rooms on this stay were not conducive to a good night's sleep.

2025-11-16 via Tripadvisor
Y
Yerchanig couple us
9
Good overall
Pros:

Clean and excellent location

Cons:

Noisy upstairs guest

2025-11-08 via Nuitee
6
677beths NONE Andover, Massachusetts
10
Great retro inn at reasonable price for San Fran.
Pros:

Loved the retro decor! The robes were a great addition and loved the room.great location-would stay again.the kitchenette was a plus for sure.

2025-10-08 via Tripadvisor
M
Margaret
8
Pros:

Very nice staff 😊

2025-10-06 via Nuitee
J
Jane2004 NONE
10
Great location near Presidio
Pros:

This hotel was a great find. The front desk was very helpful and I was able to check in early. The hotel has a fun retro vibe, modern bath and comfy bed. I didn't hear a thing from adjacent room, other than some squeeky hinges on their door. Only 10 minute walk to Presidio trails in one direction and a Trader Joes in the other direction (the mini-fridge is empty, not crammed with stuff I don't want). No coffee maker in the room, but nice coffee/tea service in the lobby with yummy cookies at 3 pm. Will definitely return.

2025-10-01 via Tripadvisor
K
Katherine
8
Pros:

Stay was fine. We needed a place to stay for one mughr

2025-09-29 via Nuitee
C
c0ralsun NONE Ladera Ranch, California
2
Don’t waste your time doing here. I’ve stayed at nicer Ramada inns.
Pros:

Dump. Smelly. Outdated. I wish I kept my reservation at the Hyatt House instead of this sad excuse for an accommodation. Only good thing about this hotel was that it was walking distance to a Michelin star restaurant.

2025-09-23 via Tripadvisor
S
Stephanie
10
Pros:

Second time staying there and loved it just as much!

2025-09-22 via Nuitee
M
Mary extended_group us
9
2025-09-13 via Nuitee
A
ANA PAULA family_with_children us
1
2025-09-05 via Nuitee
L
lpreedge NONE Newport Beach, California
10
Boutique hotel in great neighborhood
Pros:

Nice clean hotel in a great neighborhood where you can walk to shopping at unique boutiques. On site covered parking, we didn't access many benefits such as free iced tea and cookies, on site bar, water and ice counter.

2025-09-03 via Tripadvisor
G
giuseppina family_with_children it
6
Pros:

the decor

Cons:

the room smelled

2025-09-03 via Nuitee