Regina Isabella-Resort Spa Restaurant

I had a massage at the spa at Regina Isabella in Lacco Ameno and r he masseuse was very inappropriate with me and kept touching me very inappropriately. Please avoid this spa!

Everything

We enjoyed the hotel and its history. The staff were very helpful and friendly. Breakfast location was amazing with a beautiful sunrise over the sea.

Wow! The staff, all about details, making sure you are happy. Salvio Di Scala and Raffaele at front desk, real professionnels

The Regina Isabella was the first stop on our honeymoon and it was so hard to leave! David and the rest of the team made our honeymoon stay feel so special - the hotel is absolutely stunning with the best seaside views for lounging and swimming. We had water front massages, and dinner on site at the Michelin Star restaurant. Such an incredible experience -- we won't be staying anywhere else when we come back.

Our 3-night stay at the Regina Isabella was the highlight of our 2-week honeymoon trip! We loved the hotel, Lacco Ameno, and the island of Ischia and wished we stayed longer! It was a magical place.
The location is the absolute best! A beautiful pool to enjoy and steps away and over a cute bridge is a pier that juts into the sea. We enjoyed hopping between the pool and dipping in the sea. At night, we enjoyed walking around the town, visiting the shops, restaurants, and soaking in the sea views.
The pool staff, servers, and bartenders were top-notch and incredibly hard-working.
The room was spotlessly clean and attended to each morning and turned down nightly. I loved how our room was decorated and thought the flower boxes on each balcony were so cute!
The thermal pool was enjoyable, although the pool room could use some maintenance and upgrades (peeling paint, loose tiles, stained cushions on chairs).
We enjoyed a delicious dinner one night at the hotel restaurant. Breakfast every morning was incredible, the way it was displayed and the variety of options.
The only negative would be that the front desk associates, servers, and staff totally favored certain guests/returning guests. This made us feel less important and a little invisible at times, but we still had an excellent time.

This is a special place. Old world elegance with an attention to detail and impeccable service.

Check in and check out was easy and efficient. The hotel was clean and well appointed but may need some sprucing up in places.

The hotel van was waiting for us after we got off the ferry and the driver was friendly and nice. My room was a great size for one person with ample closet space as I like to fully unpack when on vacation. Turn down service every night was great with water left and pj's folded on the bed.

Spa was great and services were good and reasonably priced.

The hotel is in a good location for shopping for souvenirs and you could get taxis relatively easily if you wanted to explore other parts of the island which my friends and I did. While the bar area could be lively because of my group, the hotel was relatively quiet.

Total experience
Amazing crew

We started out our stay with spa treatments and felt

World-class hotel with history , top location, class, and elegance . All staff are very professional, attentive, and well presented and trained. Housekeeping service twice a day is thoughtful.Room is spacious, and the bed is super comfortable. Breakfast is beyond exceptional! It was very impressive the way the tea I ordered at Bar was presented.. I strongly recommend this hotel to have a wonderful stay! I am definitely coming back on my next visit to ischia!

L'accueil,le service,la qualité des équipements,le lieu en bord de mer.

I just need to warn people. This hotel is mainly filled with people 65+, so if that’s you then great. The rooms are very outdated and not aesthetically pleasing at all. The town is cute and quiet but not much is really happening, if that is what you are going for then great. It’s alot of old people walking around in bath robes and I mean all day there are walking around in bathrobes… to breakfast to lunch etc. just not classy. What really rubbed me the wrong way is the front desk asked for a tip at check out and when we said “no” he said “are you sure”. Now I have to say we were tipping the staff during our stay and the receipt they gave us shows that… so what is this tip for? Tipping a hotel? I’ve never seen that before in my life. Anyways if you are visiting the island and want a more lively and fun stay, especially if you are younger (under 50) I would stay in a different hotel and area. Just my advice. But if you want peace and quiet I guess this works. Oh one last thing, there was an event on our last day and they closed the entire outdoor area at 3 (pool/beach/bar) and never gave us a heads up or a discount on our stay, we were very pissed. It’s was very inconsiderate for their paying guest staying at the hotel.

Great pool and beach. The whole location was stunning.

My massage experience in spa with Francesca ( the small one ) was absolutely incredible!! I do my massage very often , but she such a professional , she knew exactly my pain spots are and manage me feel amazing after only one session of massage! Thank you 🙏🏼!!

I would love to give the Regina Isabella a 5 star review but unfortunately our experience was anything but. While the first 2 days we stayed at the hotel were fantastic, the 3rd day was both disappointing from an amenities and service perspective. For context, we planned to spend the day at the hotels beach and pool - the main attraction of the hotel and one of the reasons it commands such a high price. The evening before, there was a notice slipped under our door that due to a charity event the next day, there would be “minor disruptions” in the afternoon. There was no mention of closure or limited services. At 3:30pm the next day, over half of the beach and pool areas were closed. To be clear, this was not a “minor disruption”, this made the entire reason we stayed at this hotel unusable as all the beach area was full by the time we were told the area we were in was closed. To make matters worse, when I spoke with the front desk (a middle aged woman with a gold jacket, I didn’t catch her name) I was treated with incredibly rudeness and no empathy for the fact we wasted hundreds of dollars for amenities the hotel was unable to provide. I am frankly surprised and disappointed the hotel would not notify guests in advance of major closures - we would have changed our plans for our weekend if we would have known the primary reason we were staying at the hotel was unavailable one day. Moreover, we were offered no form of compensation and nothing but poor attitude from the woman who we spoke with when we raised all of these concerns. Raphaelle was extremely gracious and apologetic but that does not change the fact we spent a lot of money and were very excited for amenities the hotel did not deliver. Unfortunately we won’t be coming back and I wouldn’t recommend this hotel.

The Regina Isabella was just beautiful! They have their own beaches and the staff is amazing. Breakfast is over the top, and the dining facilities are superb. The center of town is so pleasant to walk through. The manager is warm and welcoming, making the effort to get to know each guest. I hope you get the opportunity to visit this lovely island and its wonderful people.”