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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Table tennis
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Kids' outdoor play equipment
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Tennis lessons on site
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Gamboa Rainforest Reserve, nestled in Soberania National Park, offers elegantly appointed rooms and suites with breathtaking views of the River Chagres. Each room features a private balcony, flat-screen TV, and a lavish marble bathroom for your comfort and relaxation.
Exceptional Dining and Services
Indulge in a culinary journey at the resort's restaurant, serving delectable international dishes. Enjoy the convenience of room service or explore the gift shop for unique finds. The tour desk is at your service for arranging thrilling jungle adventures and airport transfers.
Convenient Location and Amenities
Only a short drive from Panama City, the property provides easy access to the Panama Canal and Albrook Shopping Centre. With an outdoor pool, sensory spa, and free WiFi throughout, Gamboa Rainforest Reserve ensures a memorable stay for every guest.
Book now for an unforgettable experience at Gamboa Rainforest Reserve!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location and activities
Rooms are a bit too old, air conditioning is very loud, sheets are rough and the pillows big.
Options for eating are limited and the pool was dirty.
The location is just wonderful and at night the sounds of the rainforest are so peaceful! We did the boat trip along the canal to monkey island and loved it - 100% recommend and guide was great. Would also recommend a walk into the local village the people were very friendly. The pool is large and enjoyable although a bit dated.
The balcony was beautiful but the fencing had gaps large enough for our son to fit through so didnt feel safe for younger children. We loved the pool but it was a bit tired (not the cleanest and some maintenance needed like replacing missing tiles to make it amazing again).
L’hôtel est absolument idyllique : les installations sont magnifiques, très bien entretenues, et le cadre est vraiment exceptionnel. Tout est réuni pour passer un séjour de grande qualité.
Cependant, notre expérience a été fortement perturbée par une situation que nous n’avions absolument pas anticipée. À notre arrivée, une fête organisée par un groupe de clients occupait entièrement la piscine, avec de la musique très forte. Nous n’avons donc pas pu profiter de cet espace dans des conditions normales.
La gêne ne s’est malheureusement pas arrêtée là : le bruit s’est prolongé tard dans la nuit, notamment dans les couloirs de l’hôtel, ce qui a été particulièrement difficile pour les enfants. Nous avons également été surpris par certaines attitudes et tenues, peu adaptées à un cadre familial.
Nous regrettons sincèrement d’avoir payé un prix élevé pour un établissement de ce standing sans avoir été informés en amont de ces nuisances, et surtout que le personnel n’ait pas pris de mesures pour préserver la tranquillité des autres clients.
En résumé, un lieu splendide, mais une expérience ternie par un manque de gestion et de communication face à une situation pourtant problématique.
Lage und Aussicht sind toll. Preis Leistung beim.Easen stimmt auch. Frühatück.war sehr gut und umfangreich. Personal sehr freundlich und zuvorkommend.
Bei der Sauberkeit ist definitiv Luft nach oben. Vor.allem der Pool und Poolbereich sind nicht besonders sauber.
Stunning location, food was delicious, drinks were strong. Staff were attentive, polite, and helpful. Pool was nice, large but a bit dated and run down. Tours were fun. Bed very comfortable.
Room floor was a little dirty when we arrived, didn't really get cleaned fit the 3 nights we stayed. a/c stuck on very cold setting, slight smell of damp, dehumidifier working overtime.
Gutes Essen, freundliches Personal, tolle Aussicht. Vom Hotel aus sieht man viele Tiere.
Eine praktisch nackte Frau sass in der Hotellobby und niemand vom Personal hat irgendwelche Anstalten gemacht etwas zu sagen. Ein Hotel sollte gewisse Grundregeln von Gästen verlangen, zumindest kenne ich das so aus Europa. Es war mir höchst unangenehm, vor allem als mein fünfjähriger Sohn mich fragte, warum eine Frau praktisch nackt im Hotel rumläuft.
El ambiente tranquilo, rodeado de naturaleza
Location great for the canal & surrounding activities - it has a monopoly on position.
The rooms we were given weren’t what we booked and we ended up involving the manager to organise a refund on the difference. He tried his best but the hotel had failed to answer our messages about the room change before we arrived and the sort out took a long time on arrival, so the overall experience was poor. The two rooms we were eventually given were tired but perfectly clean and comfortable. One had an AC thermostat problem which wasn’t resolved despite a call out to maintenance. We found the hotel itself noisy - you can hear people in the rooms around you & there was a pool party going on one afternoon for locals which was v noisy. The food is very average. This hotel could be so much better than it is.
Beautiful view, loved the hammock
Air conditioner was noisy and inconsistent
Staff were pretty helpful. The views of the rainforest were lovely. We did the sloth sanctuary tour and it was interesting and worth the price. The room was pretty comfortable and spacious and having the balcony with the hammock was nice to relax.
There's a huge issue (for me) with obtaining coffee in the morning. We had 3 people to a room but they only hand out 2 coffee pods per room per day. Well we used both and the coffee machine somehow sucked them up w/o resulting in coffee. The front desk doesn't keep extras (also they cost $2/pod for replacements). The restaurants don't open until 7 am or 9am so you can't get coffee until then. In a place like Panama with coffee abundance and with the cost of the resort, they could be more generous with the coffee. Or at least have a way for people to brew their own that's not a stupid coffee pod. I digress.
The bathrooms by the pool were dirty and not stocked (no TP in any stalls for >24 hours). Overall, the facilities were dirty. Even the monkey bar restaurant leaves dirty dishes on the takes overnight and doesn't sweep the floor. I went down before they were open to look at the view and was surprised to see the mess from the night before just out on the tables like the staff just abandoned it at quitting time. The hallways and other areas were being painted while we were there but the floors never got swept or cleaned.
The resort is overpriced in my opinion. We really had a nice time and it was a good spot to stay away from the chaos of Panama city, but with a huge price tag. Many of the tours we wanted to do were weekends only or weren't on the days we were there so we missed out.
El lugar es bello
The jungle location
The pool
The pool closes too early
La ubicación general y tour gratuito nocturno
cogimos habitación sin vistas y nos tocó la última de todo el hotel. Lejos de todo, muchas subidas y bajadas de la piscina.
No nos pusieron hamaca, la zona de la terraza ni una mesa. Nada.
El desayuno no quedó registrado aunque lo habíamos pagado. Al final no se pagó extra.
No había edredón en la cuna y hacía frío.
Cómodo y limpio
Todo me gustó
Ubicación excelente, piscina muy buena
CARENCIA DE ILUMINACIÓN, OSCUROS A TOTALIDAD
ÁREA ESTACIONAMIENTOS MUY OSCURA
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