Aquabella Hôtel & Spa

Hotels
8.7 (1983 reviews)
2, Rue des Etuves , Aix-en-Provence , fr

Paid

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent food
Cons:
Cleanliness issues
Crowded amenities
High prices for certain services

Categories

Cleanliness
7.78
Tables at the bar not cleaned after previous clients, indicating a cleanliness issue.
Service
9.25
Staff is described as incredibly friendly and helpful across multiple reviews.
Location
9.29
Great location, short walk to town center mentioned in several reviews.
Room Quality
8.74
Rooms are nicely furnished with good space for clothes, and consistently described as comfortable.
Amenities
7.77
Spa facilities were crowded and some amenities came with additional costs.
Value for Money
8.23
Value perceived as acceptable but some guests noted high prices for certain services.
Food and Beverage
9.28
Restaurant experiences noted as excellent, with wonderful dinners and good breakfast.
Overall Experience
9.25
General sentiment is very positive, with many positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:15

Property Description

Luxurious Provencal-Style Rooms
Aquabella, nestled in a charming garden, offers guests beautifully decorated Provencal-style rooms with modern amenities such as free Wi-Fi, air conditioning, and mini-bars. Relax in comfort with provided bathrobes for a truly indulgent stay.

Exquisite Dining Options
Indulge in Mediterranean delights at L’Orangerie restaurant or savor grilled dishes and salads at La Terrasse de la Tour by the outdoor pool during the summer. Culinary experiences at Aquabella are sure to tantalize your taste buds.

Rejuvenating Spa Experience
Unwind at the Sensoriel Spa with access to a sauna, hammam, hot bath, Kneipp shower, and ice fountain. Pamper yourself with luxurious treatments and facilities that will leave you feeling refreshed and rejuvenated.

To experience luxury, exquisite dining, and rejuvenation at Aquabella, book your stay now.

Important information:

Please note that guests under 16 years old are not allowed in the property from Easter until August 31.

The Sensory Spa opening hours:
Monday to Friday: 07:00 to 21:00
Saturdays, Sundays and public holidays: 08:00 to 21:00

Please note that children under 16 years are not allowed in the Sensory Spa.

Please note that parking cannot be reserved in advance.

Please note that the half-board rate includes a 3-course meal. Drinks are not included.

Access to the swimming pool is reserved for people wearing the correct swimming attire.
Please note that the burkini is not permitted in the spa area or at the outdoor pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

8.7
Based on 1983 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.25
S
STEPHAN couple fr
7
2026-08-08 via Nuitee
B
Benoit couple es
9
Pros:

Localisation idéale, qualité des installations, qualité cuisine

Cons:

Qualite accueil / amabilité variable d un employé à l autre

2026-08-08 via Nuitee
D
Diana solo_traveller ch
10
Pros:

Le site avec ses restes de rempart et tourelle, le personnel serviable et sympathique, l'emplacement, les thermes dont le personnel et les soins sont à recommander.

2026-08-07 via Nuitee
S
Samuli couple de
9
2026-08-06 via Nuitee
S
stella extended_group fr
10
L ADRESSE A RECOMMANDER +++++
Pros:

HOTEL PARFAIT

Cons:

RIEN DU TOUT

2026-08-06 via Nuitee
A
Angelique couple nl
8
Hotel ligt centraal, met een keurige kamer en een fijn zwembad.
Pros:

De ligging was prima met een fijn groot zwembad.

Cons:

Niks

2026-08-06 via Nuitee
J
joseph extended_group fr
10
JE RECOMMMANDE +++++
Pros:

TOUT ETAIS SPLENDIDE

Cons:

RIEN

2026-08-06 via Nuitee
R
Richard couple gb
8
Pros:

Great location, lovely staff who helped with our bags and parking.

Cons:

Expensive.

2026-08-04 via Nuitee
T
Trisha solo_traveller gb
8
2026-08-02 via Nuitee
M
Marie solo_traveller gb
10
Just perfect
Pros:

Location excellent and the pool is just the best

Cons:

Nothing not to like

2026-08-02 via Nuitee
R
Ralph couple be
7
Aangenaam verblijf op een mooie locatie, al kon het (restaurant)personeel vriendelijker.
Pros:

Over het algemeen was ons verblijf aangenaam. De faciliteiten waren in orde en het ontbijt was goed, met voldoende keuze. Ook de ligging van het hotel was een pluspunt. De kamer en de omgeving waren verzorgd en vormden een mooi kader voor ons verblijf.

Cons:

Wat ons vooral tegenviel, was de houding van sommige personeelsleden. Op de ochtend van ons vertrek naar België vroegen wij aan een medewerkster tijdens het ontbijt op een vriendelijke manier of het mogelijk was om enkele kleine zaken mee te nemen voor onderweg. Hierop kregen wij vrij kort en onvriendelijk het antwoord: “No, absolutely not.”

Wij begrijpen uiteraard dat het hotel hiervoor bepaalde regels kan hanteren. Toch had dit op een vriendelijkere en meer gastvrije manier gecommuniceerd kunnen worden. Deze houding heeft onze algemene ervaring helaas enigszins negatief beïnvloed.

2026-08-02 via Nuitee
L
luce solo_traveller fr
8
2026-08-02 via Nuitee
M
Martine solo_traveller lu
9
Agréable
Pros:

Chambre spacieuse bien propre
Bon rapport wualité prix

Cons:

Les pigeons dans la piscine

2026-08-02 via Nuitee
E
Eric couple fr
8
2026-07-25 via Nuitee
C
Claudia couple ch
9
Pros:

Nette , freie Athmosphäre.

Cons:

Der Aussenpool ist sehr schön, die spa- anlage innen, kalt und dunkel, schade.

2026-07-25 via Nuitee
F
Françoise extended_group fr
8
un sejour agreable dans un hotel avec des prestations de qualite.
Pros:

la qualité des prestations et les repas très bien préparés et délicieux.

Cons:

la taille de la chambre un peu petite

2026-07-24 via Nuitee
J
Juliane solo_traveller de
9
2026-07-24 via Nuitee
A
Aleksandra solo_traveller rs
9
Pros:

Breakfast

Cons:

Pool and spa closes too early. After day trips there wad no time to enjoy

2026-07-24 via Nuitee
B
Bernard couple fr
9
Pros:

Emplacement idéal pour un séjour à Aix.

2026-07-23 via Nuitee
P
philippe couple fr
8
A recommander
2026-07-23 via Nuitee