The Monterey Hotel

Hotels
7.5 (902 reviews)
407 Calle Principal , Monterey , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Location

Guest Reviews

7.5
Based on 902 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
R
riccardo couple it
9
2026-08-26 via Nuitee
B
Becky extended_group us
7
Pros:

The hotel is hard to find, the room was so hot and stuffy: the staff was not welcoming

2026-08-24 via Nuitee
R
Rebecca solo_traveller gb
8
2026-08-22 via Nuitee
A
Afonso extended_group pt
8
2026-08-14 via Nuitee
M
Michael couple us
5
2026-08-14 via Nuitee
L
Lodetti solo_traveller it
10
2026-08-13 via Nuitee
C
Concepcion couple us
7
Fair
Pros:

Location was good

Cons:

Noise from room above interrupted my sleep. People climbing up and down the stairs. Need more insulation or better carpeting to absorb the noise from footsteps!

2026-08-13 via Nuitee
J
JeffreyY214 Couples Pigeon Forge, Tennessee
4
Great location; horrible night's sleep!
Pros:

If you want to pay 400.00 for the location being on Alvarado St., choose the Double Tree.

I used to live there and worked in the hotel business for 10 years. one hotel I ran was a historic hotel. The ambience of the hotel is nice but if you want a good night's sleep, that didn't happen for us. The bed was broken and sank in the middle! The historic hotel I had had the number 1 priority, the beds and bedding must be comfortable.

There is no excuse. I'm sure the response will be, "You should have stayed in our deluxe rooms." It would have cost more but....

We only stayed 1 night we were traveling the coast for our 40th wedding anniversary. Should have stayed at one of the other properties but my wife worked at Wells Fargo down there for 15 years. So we were nostalgic. Next time we'll stay at the Ramada in Marina. Their beds are comfortable and a lot cheaper.

2026-08-06 via Tripadvisor
G
Guy family_with_children il
5
Not the best value for money
Pros:

The location

Cons:

The staff wasn’t helpful

2026-08-06 via Nuitee
E
EmSi solo_traveller si
10
Pros:

Location, staff, cleanliness, room, bed, bathroom

Cons:

Parking

2026-08-03 via Nuitee
K
Katelyn couple us
10
2026-08-02 via Nuitee
A
Anjulissa couple us
9
2026-07-25 via Nuitee
K
Krystyna family_with_children us
4
Not extremely terrible but definitely not good or worth the money
Pros:

Good location, good staff,

Cons:

No ac which wasn’t told to me thru booking.com and the room was hot, we were given a box fan that broke as soon as we turned it on, the hallway and room had a musty smell and housekeeping missed quite a few things when cleaning from the prior guests. We only stayed one night but if we were there longer we probably would have left to a different hotel.

2026-07-23 via Nuitee
P
PastyPerson Friends getaway Sacramento, California
4
Disappointed
Pros:

The location was really the only highlight of our stay. Unfortunately, everything else fell short of what we expected for the price we paid.

There was no air conditioning in the room, which made for uncomfortable nights, and with no screens on the windows, we couldn’t even open them for airflow without letting birds in. To make matters worse, bird noise outside continued all night long, making it nearly impossible to get decent sleep.

The rooms, bathrooms, and common areas all showed significant wear and tear — well beyond what you’d expect given the cost of the stay. It felt like very little had been updated or maintained in some time.

On top of that, there were no real amenities to speak of, which made the overall value feel even more disappointing.

I wanted to like this hotel given where it’s situated, but the lack of basic comfort (AC, screens, quiet) and the tired condition of the property made for a rough stay. Wouldn’t recommend unless significant renovations happen.

2026-07-19 via Tripadvisor
I
inese654 Solo travel
2
Noisy, unkept hotel rooms, common areas, unprofessional staff
Pros:

The location is central but the hotel is noisy throughout the night. We stayed from Friday to Saturday and now from Saturday through Sunday July 17-19 2026. We heard street noise and seagulls gawking and screaming all night. The paper thin walls made us have to hear all the laughing and taking into the late night by the room to the right of us. The room does not have air conditioning only a high old fashioned fan lamp that we heard all night. The photos that we saw on line of a queen room appeared large and spacious but when we entered our room we saw a tiny 10x10 tiny room. There was no fridge or microwave or place to make coffee just a tiny coffeemaker. The lamp shades were crooked and wobbly, I had to stage the room myself for my spouse to be mildly surprise since it was a special occasion. Checking in, The desk staff member was not too professional. I asked about good restaurants, she said she didn’t know not even one because she works three jobs. She was tattooed everywhere and not dressed professionally. The environment was not welcoming. There was no one to help with luggage. I had to load myself into the cart and since I got a room in the second building behind the first the cart was not able to be taken down three stairs so I had to walk all of our bags and items to the room making four trips back and forth. The bathroom vanity area was so tiny I could not fit my toiletries, the cabinet doors were scratched and needed painting, the tub shower walls had tile that have not had the tile grout cleaned or bleached in a while, the water pressure in the vanity sink was very low. The hallway to our room has carpeting with bleached areas and lacked attention to detail. The room was pricy for the amenities received. When I tried to upgrade the desk attendant said it was impossible because of stay overs. We checked in at 2:45 but by the time settled in it was 3:10. Getting luggage to the room and finding parking was a chore. There is no hotel designated parking and we had to look for street parking. For $600 plus tax and fees for two nights we did not get our $ worth. And finally I forgot to mention when we sat on the bed it squeeked.

2026-07-18 via Tripadvisor
M
Maera solo_traveller us
3
Cons:

They have no A/C in the rooms and a "double room with seating area" was just one chair and a small table next to the bed. Very misleading. The bathroom was not as nice as the pictures as well.

2026-07-18 via Nuitee
J
Jessica couple us
5
Pros:

The only thing we genuinely liked was the comfortable bed and the convenience of being right off one of the main roads in the city.

Cons:

The street noise was extremely loud, and it was clear the windows do not seal properly or provide any soundproofing. Please consider replacing them to improve the guest experience. Box fan that was brought to our room helped but its not a long term fix. please consider replacing all the carpets in the building. They smell and are extremely stained and dirty everywhere you look. The overall hotel rating on booking. com did not match what was experienced at the facility and provided a false perception of the experience. not sure how this hotel is rated at 7.2

2026-07-13 via Nuitee
S
Sally extended_group au
10
Gorgeous hotel in excellent location
Pros:

Fantastic historic hotel, beautifully renovated. Great location and friendly staff

Cons:

Nothing

2026-07-11 via Nuitee
K
KUWAHARA solo_traveller us
8
Pros:

歴史を感じる部屋だった。
観光地のすぐ近くだった。

Cons:

朝食が付かないこと

2026-07-11 via Nuitee
I
Isabella couple au
10
Beautiful historic rooms in an incredible location near all the best Monterey spots.
2026-07-09 via Nuitee