The Monterey Hotel

Hotels
7.5 (889 reviews)
407 Calle Principal , Monterey , us
+1 831-375-3184

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Location

Guest Reviews

7.5
Based on 889 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
A
Anjulissa • couple • us
9
2026-07-25 • via Nuitee
K
Krystyna • family_with_children • us
4
Not extremely terrible but definitely not good or worth the money
Pros:

Good location, good staff,

Cons:

No ac which wasn’t told to me thru booking.com and the room was hot, we were given a box fan that broke as soon as we turned it on, the hallway and room had a musty smell and housekeeping missed quite a few things when cleaning from the prior guests. We only stayed one night but if we were there longer we probably would have left to a different hotel.

2026-07-23 • via Nuitee
M
Maera • solo_traveller • us
3
Cons:

They have no A/C in the rooms and a "double room with seating area" was just one chair and a small table next to the bed. Very misleading. The bathroom was not as nice as the pictures as well.

2026-07-18 • via Nuitee
J
Jessica • couple • us
5
Pros:

The only thing we genuinely liked was the comfortable bed and the convenience of being right off one of the main roads in the city.

Cons:

The street noise was extremely loud, and it was clear the windows do not seal properly or provide any soundproofing. Please consider replacing them to improve the guest experience. Box fan that was brought to our room helped but its not a long term fix. please consider replacing all the carpets in the building. They smell and are extremely stained and dirty everywhere you look. The overall hotel rating on booking. com did not match what was experienced at the facility and provided a false perception of the experience. not sure how this hotel is rated at 7.2

2026-07-13 • via Nuitee
K
KUWAHARA • solo_traveller • us
8
Pros:

歴史を感じる部屋だった。
観光地のすぐ近くだった。

Cons:

朝食が付かないこと

2026-07-11 • via Nuitee
S
Sally • extended_group • au
10
Gorgeous hotel in excellent location
Pros:

Fantastic historic hotel, beautifully renovated. Great location and friendly staff

Cons:

Nothing

2026-07-11 • via Nuitee
I
Isabella • couple • au
10
Beautiful historic rooms in an incredible location near all the best Monterey spots.
2026-07-09 • via Nuitee
J
John • couple • gb
10
Pros:

Fantastic location.

2026-07-09 • via Nuitee
R
Rosas • extended_group • us
5
2026-07-08 • via Nuitee
T
Thomas • family_with_children • us
4
Great Location - Stay in the New Section
Pros:

Great Location

Cons:

Hotel is in need of work, no screens on the windows, carpet is torn and stapled in many locations, the power outlets for chargers and laptops in the rooms is woefully inadequate.

2026-07-06 • via Nuitee
C
Carman • solo_traveller • us
9
Fun
Pros:

Missed the breakfast. Loved the room and the location.

Cons:

All good

2026-07-05 • via Nuitee
T
tammygE9332GG • Family
10
Wonderful
Pros:

I just love historical hotel, the atmosphere and the location and you can always just take the trolley to cannery Road which is so convenient

2026-07-04 • via Tripadvisor
O
oznurilhan • Solo travel • Istanbul
2
Avoid staying here
Pros:

It was truly a terrible experience. There is a big difference between a historic building and one that is old, neglected, and poorly maintained.
In my opinion, the hotel should not accept guests until the carpets are replaced. The carpets in both the hallways and the rooms were extremely old and dirty. I genuinely believe they were dirty enough to pose a health risk.
The walls were also very thin, making it easy to hear noise from the neighboring rooms and the floor above. It was almost impossible to get a good night’s sleep.
I stayed here for three nights only because I was on a limited budget. I definitely would not recommend this hotel. Avoid staying here if you can.

2026-07-03 • via Tripadvisor
S
Sheila • extended_group • us
3
Unpleasant and chaotic
Pros:

Front desk staff

Cons:

Hotel is old and the hardware works the opposite of what I’m used to. We couldn’t get in the room so the keys were re-keyed but couldn’t get in. Turns out you have to lift the door handle up to open the door. Then couldn’t get shower to turn on also but needed instructions. The smoke alarm started to chirp so they sent a young man to turn it off. He didn’t have a battery with him so he took it downstairs to see if he could find a battery. He couldn’t get it to work so we were without a smoke detector. We stayed 2 nights but housekeepers didn’t clean our room after the first night

2026-07-03 • via Nuitee
O
Oznur • couple • tr
1
Pros:

Nothing.

Cons:

It was truly a terrible experience. There is a big difference between a historic building and one that is old, neglected, and poorly maintained.
In my opinion, the hotel should not accept guests until the carpets are replaced. The carpets in both the hallways and the rooms were extremely old and dirty. I genuinely believe they were dirty enough to pose a health risk.
The walls were also very thin, making it easy to hear noise from the neighboring rooms and the floor above. It was almost impossible to get a good night’s sleep.
I stayed here for three nights only because I was on a limited budget. I definitely would not recommend this hotel. Avoid staying here if you can.

2026-07-02 • via Nuitee
J
Joyce • solo_traveller • us
10
Pros:

It was a neat old hotel. Location was perfect

2026-07-01 • via Nuitee
B
Benitez • family_with_children • py
6
Aceptable pero le falta cariño.
Pros:

Buena ubicación. En pleno centro, a distancia caminable de muchos lugares.

Cons:

El hotel está un poco decaído, le falta cariño.

2026-07-01 • via Nuitee
T
Teresa • couple • us
10
2026-06-30 • via Nuitee
A
ANTONY • couple • us
9
Cons:

Lack of refrigerator and microwave

2026-06-30 • via Nuitee
A
Andres • solo_traveller • us
10
Pros:

The proximity of everything

Cons:

How short our stay was

2026-06-28 • via Nuitee