The Monterey Hotel

Hotels
7.5 (869 reviews)
407 Calle Principal , Monterey , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.5
Based on 869 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
S
Stella solo_traveller us
7
Pros:

Location terrific, better than expected. Large room

Cons:

More lighting in the room. No over head light. Very dark, needed to use flashlight to find things in my suitcsse

2026-06-22 via Nuitee
C
Christian G. solo_traveller py
8
Pros:

Ubicación

Cons:

Instalaciones muy antiguas

2026-06-19 via Nuitee
N
Noel couple us
8
A cool historic hotel, friendly staff, great location
Pros:

The hotel was in a great location and very interesting due to the historical nature. We were offered a very affordable upgrade to a historical suite which we took, and it was really cool seeing the way the hotels used to be built and all the history; the floors were uneven due to the hotel shifting over time, the fireplace had the original marble mantle, the bathroom sink had neat sideways taps, etc. It was a beautiful exterior, walkable in downtown, and dog friendly.

Cons:

While the historical suite was cool and clean, it was a bit run down. The carpets were stained/worn and had bleach spots on them from cleaning, the fireplace was decorative only, and the windows (on the 4th floor) are low set (below waist) and open fully with no screens/bars/protection - a falling hazard for kids/dogs. No A/C. Still a cool room, but if I go back, I'd probably elect to keep a modern/updated room.

2026-06-18 via Nuitee
P
Pilvele couple lt
5
2026-06-18 via Nuitee
C
Cecelia family_with_children us
5
Pros:

The location was good and the receptionist was very good.

Cons:

The room was a little noisy- we could hear our neighbors and footsteps from the room above us. The pillows were hard and not comfortable.

2026-06-17 via Nuitee
D
David couple us
9
Quicky classic hotel with great location.
Pros:

Awesome location. The hotel has character being an older building but it can be quirky if you are expecting a resort style visit. Being downtown it is a little walk to get to Cannery Row. But the walk is nice and doable.

Cons:

Location.

2026-06-16 via Nuitee
R
Raul solo_traveller us
10
2026-06-16 via Nuitee
D
Donald couple us
8
2026-06-16 via Nuitee
C
Candice solo_traveller us
1
Won't be coming back to this location
Pros:

The location an staff were good.

Cons:

I was given the wrong size bed. I booked for a queen an I was given a broken full size bed. I'm 7months pregnant both my self and my fiance are over 6ft. The room had mold in both windows and growing in the shower. I had to wipe our bathroom down because there was what looked loke blood on the light switch, the bathroom sink, and the toilet.

2026-06-15 via Nuitee
S
Scott solo_traveller ca
7
No
Pros:

Location and hotel architecture

Cons:

Water temperature in the shower changed when a toilet was flushed

2026-06-13 via Nuitee
M
Maria family_with_children cl
5
Bien para 1 noche
Pros:

La ubicación

Cons:

El ruido

2026-06-13 via Nuitee
R
Ricardo Lahera solo_traveller es
2
Pros:

No me gustó nada

Cons:

Estaba viejo y sucio. No tenía armario ni otra solución para colgar ropa.
Se escuchaban todos los ruidos posibles. El ronquido del vecino y las puertas de toda la planta al cerrarse.
El café del desayuo malísimo.
No tiene servicio de habitaciones si no lo pides.
180$ la noche por esto, no lo vale.

2026-06-11 via Nuitee
R
roberthM4908VP Couples
10
Monterrey Hotel is the place to stay when visiting Monterrey
Pros:

Wonderful experience again. Friendly and helpful staff. Clean and comfortable room. Convenient to local restaurants, aquarium and peer. Our go to for when we visit Monterrey.

2026-06-10 via Tripadvisor
M
Milan Lisette couple gb
10
2026-06-09 via Nuitee
J
James couple us
9
Overall great value.
Pros:

Great location. Old Victorian charm. Friendly and knowledgeable staff.

Cons:

Toilet flushes like an airplane lavatory- feels like micro particles spray into the bathroom.

Bathroom needs towel hooks.

2026-06-04 via Nuitee
J
Jeanett Carolina solo_traveller us
10
Pros:

Tuve una experiencia fantástica en "The Monterey Hotel". Desde el primer momento, el personal fue increíblemente eficiente, amable y siempre dispuesto a ayudar, haciendo que toda la estancia fuera perfecta.

Las habitaciones son muy bonitas, cómodas y acogedoras, con un ambiente que invita al descanso. Uno de los aspectos más especiales del hotel es su área terapéutica privada en el sótano, que cuenta con un jacuzzi ideal para relajarse después de un día explorando la ciudad. Es un detalle que realmente marca la diferencia y aporta una experiencia de bienestar excepcional.

La ubicación en la calle Alvarado es excelente, con muchísimos restaurantes, cafeterías y opciones para comer a pocos pasos. Todo está muy accesible, lo que hace que la estancia sea aún más cómoda y agradable.

Además, el hotel transmite una gran sensación de seguridad tanto dentro de las instalaciones como en los alrededores, permitiendo disfrutar de la visita con total tranquilidad.

Otro punto destacado es su encanto histórico. Quienes disfrutan de los hoteles con carácter, historia y personalidad encontrarán aquí una experiencia muy especial. El edificio conserva ese ambiente clásico y auténtico que te transporta a otra época, combinado con las comodidades necesarias para una estancia confortable.

En conjunto, este es un hotel de primer nivel: excelente servicio, habitaciones encantadoras, una fantástica zona de relajación, una ubicación inmejorable y un valioso legado histórico. Sin duda, volveré y lo recomiendo al 100 % a cualquiera que visite Monterey. ⭐⭐⭐⭐⭐

★★★★★

I had a truly exceptional stay at The Monterey Hotel. From the moment I arrived, the staff were remarkably efficient, professional, and genuinely welcoming. Their attention to detail and commitment to guest satisfaction made my visit seamless and enjoyable.

The rooms are beautifully appointed, comfortable, and impeccably maintained, providing a warm and relaxing atmosphere.

2026-06-03 via Nuitee
M
Marsha solo_traveller us
6
Will not be booking there again, too expensive for what I got
Pros:

Breakfast was not offered. Hotel was clean. Bed comfortable. Staff was terrific. Location was perfect.

Cons:

No breakfast offered. Rooms were small. No fridge unless you pay extra. Must go to front desk for Ice. Had to ask for a chair to be brought to my room just to be able to sit somewhere besides the bed. Parking was a nightmare. And expensive to use the valet service

2026-06-02 via Nuitee
N
Nikita family_with_children us
8
2026-06-02 via Nuitee
K
katefO6098DE Family
2
Online vs reality haha skip
Pros:

We were really disappointed with our stay at this hotel. The photos online are extremely misleading and do not reflect the actual condition of the property. When we arrived, we genuinely didn’t even recognize it from the exterior because it looked so different—far more run-down and dated in person.

Inside, the hotel felt very dingy. The carpets were visibly dirty and stained to the point where we didn’t feel comfortable placing any bags or purses on the floor unless they could be wiped down afterward. Overall cleanliness and upkeep were not what we expected based on the listing.

One particularly uncomfortable experience happened early in the morning. As a mom of two currently in my first trimester, I was feeling nauseous and went down to the lobby to avoid waking my family. While I was sitting quietly, hotel staff came and banged on the door, questioning whether I was a guest and asking me to leave. Even after explaining the situation, the interaction felt invasive and lacking in basic privacy and courtesy.

The only real positive was the location—it is within walking distance to many nearby attractions, which was convenient.

That said, we would strongly suggest looking into other nearby hotels for a more comfortable and welcoming experience.

2026-06-01 via Tripadvisor
J
jessicagJ3306GV Family
10
Must Stay!
Pros:

We ran into this hotel by chance & I’m so happy we got to experience this beauty! The building was clean with necessities. I love the charm & history of that era. All of the Employees were helpful & kind.

2026-06-01 via Tripadvisor