The Monterey Hotel

Hotels
7.5 (852 reviews)
407 Calle Principal , Monterey , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty mat
Poor room amenities

Categories

Cleanliness
6.46
Several reviews noted issues such as a dirty mat and unpleasant smells, affecting the overall cleanliness perception.
Service
8.43
Staff friendliness and helpfulness were frequently mentioned positively, justifying a higher score.
Location
8.47
Many reviews praised the hotel’s prime location near attractions, restaurants, and downtown.
Room Quality
6.92
Mixed feelings about room sizes and features; some enjoyed quaintness while others criticized lack of adequate amenities.
Amenities
7.45
Basic amenities were present but some reviews indicated dated items; overall, they were reasonable for the price.
Value for Money
7.91
Most guests felt that the cost was fair for what they received, though some experienced unset satisfaction.
Food and Beverage
6.96
Mentioned positively for coffee and tea but lacked diversity in food options.
Overall Experience
7.43
Mixed experiences overall; positive aspects balanced by significant drawbacks in room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:38

Property Description

Historic Charm with Modern Amenities
Experience the perfect blend of history and comfort at The Monterey Hotel. Step into a world of hand-carved wood furnishings, plantation-style shutters, and modern en suite rooms equipped with all the essentials for a relaxing stay.

Convenient Services
Enjoy the convenience of valet parking, free WiFi, and a 24-hour reception at your disposal. Whether you need assistance with dry-cleaning or any other request, our attentive staff is here to ensure your stay is seamless.

Prime Location
Situated in Old Town Monterey, our hotel is just a stone's throw away from popular attractions like Cannery Row, Fisherman’s Wharf, and the Monterey Bay Aquarium. Explore the best of the city with ease during your stay at The Monterey Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.5
Based on 852 reviews
Cleanliness: 6.46
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.43
J
James couple us
9
Overall great value.
Pros:

Great location. Old Victorian charm. Friendly and knowledgeable staff.

Cons:

Toilet flushes like an airplane lavatory- feels like micro particles spray into the bathroom.

Bathroom needs towel hooks.

2026-06-04 via Nuitee
J
Jeanett Carolina solo_traveller us
10
Pros:

Tuve una experiencia fantástica en "The Monterey Hotel". Desde el primer momento, el personal fue increíblemente eficiente, amable y siempre dispuesto a ayudar, haciendo que toda la estancia fuera perfecta.

Las habitaciones son muy bonitas, cómodas y acogedoras, con un ambiente que invita al descanso. Uno de los aspectos más especiales del hotel es su área terapéutica privada en el sótano, que cuenta con un jacuzzi ideal para relajarse después de un día explorando la ciudad. Es un detalle que realmente marca la diferencia y aporta una experiencia de bienestar excepcional.

La ubicación en la calle Alvarado es excelente, con muchísimos restaurantes, cafeterías y opciones para comer a pocos pasos. Todo está muy accesible, lo que hace que la estancia sea aún más cómoda y agradable.

Además, el hotel transmite una gran sensación de seguridad tanto dentro de las instalaciones como en los alrededores, permitiendo disfrutar de la visita con total tranquilidad.

Otro punto destacado es su encanto histórico. Quienes disfrutan de los hoteles con carácter, historia y personalidad encontrarán aquí una experiencia muy especial. El edificio conserva ese ambiente clásico y auténtico que te transporta a otra época, combinado con las comodidades necesarias para una estancia confortable.

En conjunto, este es un hotel de primer nivel: excelente servicio, habitaciones encantadoras, una fantástica zona de relajación, una ubicación inmejorable y un valioso legado histórico. Sin duda, volveré y lo recomiendo al 100 % a cualquiera que visite Monterey. ⭐⭐⭐⭐⭐

★★★★★

I had a truly exceptional stay at The Monterey Hotel. From the moment I arrived, the staff were remarkably efficient, professional, and genuinely welcoming. Their attention to detail and commitment to guest satisfaction made my visit seamless and enjoyable.

The rooms are beautifully appointed, comfortable, and impeccably maintained, providing a warm and relaxing atmosphere.

2026-06-03 via Nuitee
M
Marsha solo_traveller us
6
Will not be booking there again, too expensive for what I got
Pros:

Breakfast was not offered. Hotel was clean. Bed comfortable. Staff was terrific. Location was perfect.

Cons:

No breakfast offered. Rooms were small. No fridge unless you pay extra. Must go to front desk for Ice. Had to ask for a chair to be brought to my room just to be able to sit somewhere besides the bed. Parking was a nightmare. And expensive to use the valet service

2026-06-02 via Nuitee
N
Nikita family_with_children us
8
2026-06-02 via Nuitee
L
Laurent solo_traveller us
9
2026-05-31 via Nuitee
X
Xiang couple ca
5
Cons:

The bed is single size and very very high! I was worry about falling down in night

2026-05-29 via Nuitee
M
Matthew solo_traveller us
10
2026-05-25 via Nuitee
M
Matthew couple us
10
2026-05-25 via Nuitee
B
Bigguy425 Solo travel Bend, Central Oregon, Oregon
4
I Won't Be Back
Pros:

I booked a historic room, which sounded interesting to me. It wasn't. The room was slightly larger than my walk-in closet, with just a bed, a small table, a TV, and a bathroom. Not so much as a chair. Needs to be repainted, stains on the carpet. Not impressive.

I gave it 2 stars because the staff are friendly and accommodating with any requests, and the location is great.

2026-05-23 via Tripadvisor
J
jenniferpI9119HV Solo travel
10
Excellent stay
Pros:

Wonderful place. Staff is helpful and friendly, the location absolutely can't be beat, and the guy tub was a great way to unwind. It's got a lot of old world charm, I hope it never changes.

2026-05-22 via Tripadvisor
P
Patricia couple us
8
Great location and charm. Pay more for a larger room size.
Pros:

Location and staff was great!

Cons:

The pictures made the room look much larger than it was. The bed size took up the entire room. It was fine for one night.

2026-05-22 via Nuitee
M
Matthew couple gb
7
Good hotel
Pros:

Great location, friendly staff.

Cons:

No air conditioning. Bed and shower were poor. Loud street noise.

2026-05-22 via Nuitee
A
Alicia couple us
9
Close to downtown and fisherman’s wharf!
Pros:

It was located close to everything we came to Monterey for. The staff was very nice and friendly.

2026-05-19 via Nuitee
E
EatingNorfolk Couples
4
Choose your room wisely
Pros:

This review is based on my 2nd stay here at the end of our vacation. We chose it for the prime location of the back entrance being opposite the airport shuttle bus. Great location you can literally step right onto Alvarado street also using the discreet front entrance. I tend to base my hotel reviews based on the quality of my sleep. We were allocated a room on the 4th floor. When you get out of the elevator there are no signs to point to the direction of the rooms so we found ourselves wandering around a bit. A small sign outside the elevator to say which rooms are on the left corridor or turn right for rooms numbered xyz or straight on for xyz etc would have been helpful. My husband has mobility issues so wandering around with luggage unnecessarily was irritating after a very tiring long haul flight. We discovered our room was in the historical part of the building which then meant going through a door to the outside and up a few steps. The door had a sign with a wheelchair on it. It would be impossible for a guest in a wheelchair to go through that door and up some steps. On first impressions the room looked nice but the bed was so uncomfortable I wonder if those in charge actually have tried sleeping on these beds. The mattress was so old we found ourselves almost both rolling involuntarily towards the middle of the bed This put a lot of strain on our backs. We tried bolstering ourselves with pillows to stop the pull and even sleeping across the bed but at 2am we both gave up and called reception to see if we could move rooms and were offered a newer room in the newer part of the hotel. The staff member was very apologetic and said the mattresses in the historical building were very old. Not acceptable, just because the room is historical doesn't mean the mattress has to be! I didnt like the carved headboard or carved mirror, both dusty inside all the carvings. The new room and bed were better but when I turned on the bedside light I saw 3 long hairs hanging off the fabric lightshade. The bathroom had no fan. We could hear some lunatic in his car revving up his engine somewhere in the neighborhood and the seagulls screeched and squawked throughout the night which meant I actually got zero sleep.

2026-05-16 via Tripadvisor
C
Casey family_with_children us
10
2026-05-16 via Nuitee
L
Lana extended_group us
8
Pros:

Loved hotel..room a slight small..but very clean

2026-05-14 via Nuitee
M
Marjorie couple au
8
Very nice place to stay in Monterey close to restaurants and attractions.
Pros:

Good location, nice staff, large room.

Cons:

No big deal, but would have been nice to have chairs and a table in the room(?)

2026-05-13 via Nuitee
D
Dan Underwood couple us
3
Cons:

Our room did not have a proper outlet for my CPAP machine. We tried to upgrade but nothing was available. WE stayed one night and found another hotel. The hotel said to contact Booking for a refund for the last two nights.

Awaiting your response
Thank- you
Dan Underwood

2026-05-11 via Nuitee
S
stephen couple gb
1
very poor amenities.
Pros:

not much. The hotel was old and tired

Cons:

Both the wash hand basin and bath taps didn't work properly. The window provided very little noise insulation from the street below and the hotel was very tired and dated

2026-05-09 via Nuitee
S
stampafamily Family
4
Not a 4 star level property
Pros:

The trouble is that this is billed as a 4 star property. It is a 2-3 star at best and if was sold as that, I could review it higher than poor. Few things to know... there is no AC, and despite it not being that hot out, and the hotel providing a fan, the room was quite warm and stuff in early May. The mattress was old and uncomfortable (lumpy) and everything was well worn. The showerhead could be improved so that there is better water pressure during a shower. They don't provide housekeeping during your stay.

Other things, such as the telephone didn't work. I reported it the first day, they said someone would come look at it - it was never fixed and no follow up. The toilet clogged, they brought us a plunger at our request. The internet was abysmal.

I have no idea what the parking situation was - I thought they advertised valet but I saw none. We parked a block or so away on the street, where you can park for free from 6pm - 9 am so that was sufficient.

All that said, it seemed safe, the other people staying there seemed like regular travelers (nothing sketchy), and the price was low. I wouldn't necessarily come back, but if I had to stay again, I would.

2026-05-07 via Tripadvisor