Hotel Baseler Hof

Hotels
8.4 (5949 reviews)
Esplanade 11 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
High breakfast price
Rooms are small and dated
Inconsistent gym access

Categories

Cleanliness
8.23
The hotel is described as clean, but there are indications of the property being a bit worn.
Service
9.2
Staff is consistently praised for being friendly and helpful.
Location
9.24
Multiple reviews highlight the unbeatable location of the hotel.
Room Quality
7.69
Rooms are described as small and somewhat dated, with mixed comfort levels.
Amenities
8.22
Basic amenities are available, but some guests noted that the gym was under renovation.
Value for Money
7.68
Some guests believe the pricing is not justified given the room quality and amenities.
Food and Beverage
8.23
The breakfast is generally praised, though some noted high costs and lukewarm food.
Overall Experience
8.7
Despite some negatives, guests express a desire to return, highlighting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:07

Property Description

Central Location
Located in the heart of Hamburg, between the Alster lake and the Planten un Blomen gardens, Hotel Baseler Hof offers the perfect starting point to discover the city.

Cozy Accommodation
Experience comfort in our warmly-lit en suite rooms equipped with wireless internet access, ensuring a pleasant stay for all guests.

Gastronomic Delights
Indulge in our excellent breakfast buffet to kickstart your day and savor a variety of wines, coffees, teas, and cakes at the hotel's restaurant and wine bar Kleinhuis in the evening.

Book now to enjoy a delightful stay at Hotel Baseler Hof and explore Hamburg effortlessly.

Important information:

When booking more than 8 rooms, different policies and additional supplements may apply.

Starting 2023, the city tax will be mandatory for everyone. Business guests are no longer exempt from it.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5949 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
U
Uwe • solo_traveller • de
8
Pros:

Das freundliche Personal und die günstige Lage

Cons:

Die Einrichtung des Zimmers hat schon bessere Tage gesehen

2026-07-10 • via Nuitee
Y
Yannick • solo_traveller • cn
10
Perfect stay in Hamburg
Pros:

Great atmosphere, great location, great breakfast. Very nice bar, and the barman who can sing opera is amazing.

2026-07-09 • via Nuitee
U
Ute • solo_traveller • de
8
2026-07-09 • via Nuitee
M
Miriam • extended_group • de
10
Thanks a lot for the very good service and quiet comforting room.
Pros:

Very clean and well prepared.
Staff was very friendly.
Hight comfort standards.

2026-07-09 • via Nuitee
U
Ute • family_with_children • de
8
Schönes Hotel mit Charme in guter Lage und sehr abwechslungsreichem Frühstück.
2026-07-09 • via Nuitee
I
Igor • couple • ru
10
2026-07-09 • via Nuitee
S
Susann • family_with_children • za
7
Cons:

It felt a bit outdated given the price.

2026-07-09 • via Nuitee
C
Christian • couple • my
8
Old school
Pros:

Central location

Cons:

Good atmosphere

2026-07-09 • via Nuitee
E
Eva • solo_traveller • de
8
Pros:

Sehr ruhiges Zimmer trotz zentraler Lage.
Zimmerpreis dafür wirklich okay

Cons:

Frühstück etwas sehr teuer,

2026-07-08 • via Nuitee
A
Anders • couple • se
9
2026-07-08 • via Nuitee
P
Peter • couple • dk
8
Hyggeligt hotel centralt beliggende. Meget få værelser med udsigt til andet end en baggård.
Pros:

God central beliggenhed. Venligt personale.

Cons:

Ingen udsigt fra værelset. Offentlig parkering mod betaling 10 minutters gang fra hotellet.

2026-07-08 • via Nuitee
R
Roland • couple • de
9
Toll wie immer
Pros:

Toller Service, klasse Mitarbeiter

Cons:

Nichts

2026-07-07 • via Nuitee
N
Nurlybek • solo_traveller • kz
10
2026-07-07 • via Nuitee
A
Amanda • family_with_children • dk
9
Alt i alt et dejligt ophold.
Pros:

Sødt og imødekommende personale, dejlige værelser med god plads og gode senge.

Cons:

Dårlige mørklægningsgardiner og ingen aircondition

2026-07-06 • via Nuitee
R
Rayka • solo_traveller • be
10
2026-07-06 • via Nuitee
B
Buğra • extended_group • tr
7
Pros:

Temizdi konum çok iyiydi

Cons:

Odada klima yoktu

2026-07-05 • via Nuitee
H
Hanna • family_with_children • se
5
Alldeles för dyrt
Pros:

Rum högt upp, fin utsikt

Cons:

Jättehård säng, dålig lukt i badrummet. Otroligt dyrt, inte ens frukost ingick i det priset.

2026-07-05 • via Nuitee
A
Andreas • couple • de
10
Alles Top. Gute Lage, Guter Service
Pros:

Renoviertes Zimmer in Top Lage. Personal war sehr freundlich, alles war sehr sauber.
Werde ich auf jeden Fall wieder buchen für die nächste Hamburg-Reise

2026-07-05 • via Nuitee
N
Nerma • family_with_children • se
7
Pros:

Bra läge och faciliteter överlag. Sköna sängar.

Cons:

Frukosten kändes inte värd pengarna, varför vi bara åt här en av dagarna.
Utsikten var lite tråkig mot en annan husfasad men det gjorde inte så mycket för vår del då vi bara skulle sova där.
Vårt barn glömde sin favoritleksak på rummet, upptäckte det efter att vi checkat ut, när vi skulle hämta bagaget från hotellförvaringen. Det var dock ”omöjligt” att leta reda på leksaken för städpersonalen lämnar detta ”nån annanstans” enl personal i receptionen. Vi blev tillsagda att göra en digital anmälan av borttappat föremål (vilket förstås inte känns lönt då vi skulle lämna landet samma kväll). Att man inte kan lösa problemet på enklare sätt genom ett telefonsamtal till städpersonalen är för mig helt obegripligt.

2026-07-05 • via Nuitee
A
Ariane Cecil • couple • ch
10
Perfekte Lage und sehr gepfleges Hotel.
Pros:

Perfekte Lage für UBahn oder auch zu Fuss in die Stadt.

Cons:

Haben leider zu spät erfahren dass das Hotel ÖV Karten an ihre Gäste ausgibt. Das ist sehr grosszügig und aussergewöhnlich.

2026-07-05 • via Nuitee