Hotel Baseler Hof

Hotels
8.4 (5910 reviews)
Esplanade 11 , Hamburg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast variety
Cons:
High breakfast price
Rooms are small and dated
Inconsistent gym access

Categories

Cleanliness
8.23
The hotel is described as clean, but there are indications of the property being a bit worn.
Service
9.2
Staff is consistently praised for being friendly and helpful.
Location
9.24
Multiple reviews highlight the unbeatable location of the hotel.
Room Quality
7.69
Rooms are described as small and somewhat dated, with mixed comfort levels.
Amenities
8.22
Basic amenities are available, but some guests noted that the gym was under renovation.
Value for Money
7.68
Some guests believe the pricing is not justified given the room quality and amenities.
Food and Beverage
8.23
The breakfast is generally praised, though some noted high costs and lukewarm food.
Overall Experience
8.7
Despite some negatives, guests express a desire to return, highlighting enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:07

Property Description

Central Location
Located in the heart of Hamburg, between the Alster lake and the Planten un Blomen gardens, Hotel Baseler Hof offers the perfect starting point to discover the city.

Cozy Accommodation
Experience comfort in our warmly-lit en suite rooms equipped with wireless internet access, ensuring a pleasant stay for all guests.

Gastronomic Delights
Indulge in our excellent breakfast buffet to kickstart your day and savor a variety of wines, coffees, teas, and cakes at the hotel's restaurant and wine bar Kleinhuis in the evening.

Book now to enjoy a delightful stay at Hotel Baseler Hof and explore Hamburg effortlessly.

Important information:

When booking more than 8 rooms, different policies and additional supplements may apply.

Starting 2023, the city tax will be mandatory for everyone. Business guests are no longer exempt from it.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5910 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
C
Christos • solo_traveller • cy
9
2026-07-04 • via Nuitee
V
Vincenzo • family_with_children • it
9
2026-07-04 • via Nuitee
R
Riccardo Filippo • solo_traveller • it
10
2026-07-03 • via Nuitee
N
Nitin • couple • dk
7
Cons:

Det var ikke noget air conditioner der :(

2026-07-02 • via Nuitee
K
Klaus • couple • de
7
Pros:

Habe nicht gefrühstückt.
Die Lage ist sehr gut.

Cons:

Badezimmer ist veraltet.
Keine Klimaanlage.

2026-06-30 • via Nuitee
R
René • solo_traveller • de
10
2026-06-30 • via Nuitee
G
Georges • couple • lu
8
Very central location and great value
Pros:

Central location, friendly staff, comfortable room.

Cons:

During the recent heat wave I missed AC… But we fo there regularly and never missed it before.

2026-06-30 • via Nuitee
G
Gabriele • extended_group • de
8
Top Hotel in super Lage. Wir würden wieder kommen!
Pros:

Sehr schönes, modernes Zimmer.
Super freundliches und hilfsbereites Personal.
Auch am Frühstücksbüffet hat nichts gefehlt.
Die Zimmer und Betten waren einwandfrei.

Cons:

Da es sehr heiß war, wäre eine Klimaanlage hilfreich gewesen. Und natürlich ist mir somit auch ein Kühlschrank abgegangen.

2026-06-30 • via Nuitee
M
Maripov Botir • solo_traveller • uz
3
Pros:

Personal is perfect, location is perfect, condition is very poor, room was very hot

Cons:

Was very hot

2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
8
Friendly, attentive, and helpful.
Pros:

Friendly, attentive employees.

Cons:

No A/C. As a American from Florida, A/C is essential. I understand central air conditioning is not possible but in my opinion a cheaper alternative would to provide a small electric fan in the room, something even small enough on a desk. Or have them if requested. (6/27/26) other than that, no complaints.

2026-06-30 • via Nuitee
G
Gabriele • couple • de
8
2026-06-30 • via Nuitee
R
Rolf • solo_traveller • de
9
Pros:

Hat uns sehr gut gefallen. Es war extra ein Raum für Rennräder vorbereitet.

2026-06-29 • via Nuitee
Åse Karine • family_with_children • no
8
2026-06-29 • via Nuitee
B
Brauksiepe • solo_traveller • de
9
Pros:

Top Lage, sehr gutes Preis-Leistungs, - Verhältnis,

Cons:

Zimmer klein, aber angekünfigt und für uns absolut okay

2026-06-28 • via Nuitee
I
Ilona • solo_traveller • de
8
2026-06-28 • via Nuitee
F
Frank • extended_group • dk
7
2026-06-28 • via Nuitee
I
Irene • couple • ch
9
2026-06-28 • via Nuitee
E
Elizabeta • solo_traveller • mk
10
2026-06-28 • via Nuitee
A
AndersMP • solo_traveller • dk
8
Pros:

Newly renovated room - small but practical

Cons:

Room was booked for two, but prepared for one. Large bed, so we managed.

2026-06-27 • via Nuitee
Øystein • solo_traveller • no
6
Pros:

Beliggenhet

Cons:

Har ikke aircondition. Det var 39 grader ute og varmt på rommet

2026-06-27 • via Nuitee