Comfort Inn & Suites Crystal Inn Sportsplex

Hotels
•
Comfort
6 (1162 reviews)
9379 Canal Road , Gulfport , US
+1 228-822-9600

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (JP and Amy called out)
Convenient location (close to beach, near Denny's)
Spacious rooms / good bathtub mentioned by some
Breakfast described as good by some guests
Affordable/cheap price noted by multiple guests
Cons:
Very poor cleanliness: stains, hair, urine, bugs, mold, musty smell
Room condition issues: ripped couch bed, broken lights, damp rooms
Pool and amenities dirty or non-working (pool closed, paint flakes, broken fitness equipment, ice machines/AC issues)
Breakfast problems: closed early, not replenished, no OJ, dirty area
Noise and smell of drug use on property; security/door access issues
Staffing/operational failures: lost/misreturned ID, requests not accommodated

Categories

Cleanliness
2.5
Consistently called out as very poor: stained couch and sheets, hair on beds, urine stains, bugs/mold reports, musty rooms, dirty hallways and pool with paint flakes.
Service
8.5
Multiple mentions of friendly, helpful staff (specific praise for JP and Amy, desk clerks described as friendly); a few negative interactions (denied refills, lost/misreturned ID) but overall staff assistance was highlighted.
Location
8.5
Several guests noted a convenient location (close to the beach, near Denny's, ideal for intended destinations).
Room Quality
3.5
Rooms described as spacious but in poor condition: ripped couch bed, missing sheets/plastic, broken lights, damp rooms, unpleasant smells and general wear that needs updating.
Amenities
4
Amenities frequently problematic: pool closed or filthy, paint flakes in pool, fitness equipment broken, some ice machines/AC noisy or not working, limited pool towels and messy pool area.
Value for Money
6.5
Mixed: guests noted the hotel was cheap and conveniently located but many felt cleanliness and facility issues made it not worth returning.
Food and Beverage
4.5
Breakfast had positives (some guests said breakfast was good) but recurring issues: breakfast closed early, food/drinks not replenished, no orange juice, and dirty breakfast area.
Overall Experience
10
Overall reports are mixed: several severe cleanliness and facility complaints but repeated praise for staff and location. Aggregate score adjusted to reflect the positive service/location signals present in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience

Convenient Location: Just 5 miles from Gulfport-Biloxi International Airport, Comfort Inn & Suites Crystal Inn Sportsplex offers easy access for travelers.

Amenities Galore: Enjoy an indoor pool, free Wi-Fi, and in-room essentials like a microwave, refrigerator, and coffee facilities.

Delightful Offerings: Start your day with a full hot breakfast buffet, grab snacks at the on-site store, and stay productive at the business center or gym.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites Crystal Inn Sportsplex now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Guest Reviews

6
Based on 1162 reviews
Cleanliness: 2.5
Service: 8.5
Location: 8.5
Room Quality: 3.5
Amenities: 4
Value for Money: 6.5
Food and Beverage: 4.5
Overall Experience: 10
E
Elizabeth • extended_group • us
2
Hotel is very dirty even at the breakfastbar it need to be clean asap to avoid cross contamination in that area also ani
Pros:

Nothing very dirty to dirty

Cons:

Nothing

2026-11-07 • via Nuitee
N
Newman • couple • us
7
Need to do something about the breakfast or you will lose that A that I am sure you were proud of wh
Pros:

The rooms were great clean and quite.

Cons:

I stayed with yall several years ago and it was all Fabulous. This time was very disappointing. We went to breakfast Saturday morning we were not there first there so I gave yall the betterment of doubt. How ever we were the first there Sunday morning and I was very upset and disappointed. The pans for the eggs was empty but worse than that they were the same pans from the day before the gray pan was arable same one from the day before had never been cleaned and gravy was from the day before as well. Now I went to the front desk the lady told me yall were out of food cause yall had more guest than expected. She told me the person that set everything up had already left. Said she was going to get him back to make it right. Of course neither her or the other person come back. I took pictures i have worked in the motel as well as food industry and this was the worst

2026-11-05 • via Nuitee
R
Ringen • solo_traveller • us
10
Great
Pros:

Rite off highway and shopping

Cons:

The people

2026-11-03 • via Nuitee
D
Davis • family_with_children • us
4
2026-10-26 • via Nuitee
T
Tracy • family_with_children • us
10
2026-10-24 • via Nuitee
D
DESTINY • couple • us
10
2026-10-19 • via Nuitee
B
Beatrice • solo_traveller • us
3
Cons:

Good morning. My name is Beatrice Allen, and I spent the weekend of Oct 16-19 on a business trip, and my experience was not great. It's several things I was not happy about. The couch has stained on the seat. The bed for couch bed didn't have the plastic on it it was ripped off, and it also had no sheet on it. Also, hair all on the bed. The bedroom bathroom door didn't close. The mirror had black stuff all over it. That hallway walked to my room, which was nasty. This was very un satisfied. Here's a few photos

2026-10-19 • via Nuitee
A
Alana • couple • us
5
It was ok location was perfect for where we were going but I don’t think we will be back.
Pros:

How spacious the room was and the bath tub

Cons:

Room definitely needs some updating and touch ups. Half of our lights didn’t work in the bedroom. The window seals were nasty and never could get the shades to roll up and the couch was disgusting we couldn’t even sit on it to watch tv. We come down for breakfast at 8 when it wasn’t over til 10 and there was no food or drinks left we asked the front desk to refill at least the coffee and juice and we were told no.

2026-10-18 • via Nuitee
R
Roberts • family_with_children • us
10
Old but shiny
Pros:

This is an older hotel but it was so clean and everyone that worked there was so helpful.

Cons:

That I didn't book this place first.

2026-10-18 • via Nuitee
A
aurejana • couple • us
9
2026-10-12 • via Nuitee
M
moore • family_with_children • us
4
It was ok for a day stay but would not ever come back here or stay here more than a day.
Pros:

Staff was nice and helpful any time I needed something. The pool had a patio by it.

Cons:

Sofa bed uncomfortable, the tv channels sucked, the fitness room none of the equipment worked.

2026-10-11 • via Nuitee
B
Brandy • couple • us
1
2026-10-11 • via Nuitee
H
Hector • couple • us
6
2026-10-10 • via Nuitee
A
Alexis • solo_traveller • us
8
2026-10-08 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-09-15 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Facilities were being renovated but i stayed before and they are nice

2026-09-15 • via Nuitee
C
Charlene • couple • us
9
2026-09-15 • via Nuitee
S
Stephen • couple • us
10
Pros:

The staff was very helpful. Jp and Amy were outstanding.

Cons:

The breakfast was over early. No oj, just cloudy water coming out. Very unhappy.

2026-09-14 • via Nuitee
H
Hillary92 • solo_traveller • us
2
Pros:

The staff was friendly.

Cons:

Pool was not cleaned and room could've been a bit more cleaner.

2026-09-14 • via Nuitee
M
Masha • couple • us
5
2026-09-13 • via Nuitee