Comfort Inn & Suites North East

Hotels
•
Comfort
7.3 (311 reviews)
1 Center Drive , North East , US
+1 410-656-8807

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Convenient location close to events/bay
Friendly and helpful staff (responsive, refunds handled)
Affordable rates for the property's tier
On-site hot tub/pool available (when operating)
Cons:
Poor cleanliness in multiple areas (mold, stains, hair, unclean common areas)
Room condition issues (dated, ripped/stained bedding, odors, broken locks)
Amenity reliability problems (hot tub/pool closures, time limits, nonworking equipment)
Breakfast and in-room F&B issues (not hot, limited selection, broken coffee pot)
Noise due to thin walls in some rooms

Categories

Cleanliness
4.5
Multiple guests reported cleanliness problems: visible mold/mildew and staining on sheets, leftover hair in the bathroom, stained carpets in common areas and hallways, and general lack of upkeep.
Service
9.2
Staff frequently described as friendly and helpful (friendly check-in, genuine staff, no-questions refund), though there were isolated service gaps (missing breakfast attendant, no replacement coffee pot). Overall responsive and accommodating in key situations.
Location
9.5
Repeatedly praised as convenient and close to event venues and the bay; several guests cited location as a primary positive.
Room Quality
4.8
Rooms reported as dated with issues: mildew/mold, stains, ripped bedding, unpleasant smells, broken locks, and some very uncomfortable beds.
Amenities
6.9
Property offers a hot tub/pool which guests appreciate, but guests also reported closures, time limits, or nonworking equipment and unkept patio/grounds, reducing amenity value.
Value for Money
7.7
Several guests called the property affordable and acceptable for its star level, but cleanliness and room issues lowered perceived value for some; overall a somewhat positive value perception with caveats.
Food and Beverage
7
Breakfast was frequently described as underwhelming (not hot, limited selection, could use more meat) and in at least one case the usual attendant was absent; in-room coffee issues were also reported.
Overall Experience
8.8
Mixed experiences: many guests valued the location, affordability, and helpful staff, while others were strongly deterred by cleanliness and room condition; aggregate experience trends slightly above average due to strong positives in location/service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Amenities

Located off Interstate 95, just 3 miles from the Upper Bay Museum, Comfort Inn and Suites North East offers a comfortable stay with an indoor pool and flat-screen TVs in every room.

Cozy Rooms with Essential Amenities

Each room at Comfort Inn and Suites North East is equipped with a refrigerator, microwave, cable TV, and free Wi-Fi, ensuring a convenient and pleasant stay for all guests.

Relaxing Facilities and Nearby Attractions

Guests can enjoy a daily breakfast, access laundry facilities, and unwind in the indoor jacuzzi. With proximity to North East Community Park and Chesapeake Bay Golf Club, there's something for everyone at North East Comfort Inn and Suites.

Book your stay now for a relaxing and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 311 reviews
Cleanliness: 4.5
Service: 9.2
Location: 9.5
Room Quality: 4.8
Amenities: 6.9
Value for Money: 7.7
Food and Beverage: 7
Overall Experience: 8.8
B
Beth • couple • us
9
2026-11-07 • via Nuitee
A
Anita • family_with_children • de
8
2026-11-03 • via Nuitee
L
Lindsey • couple • us
10
2026-11-01 • via Nuitee
K
Kristy • family_with_children • us
9
2026-10-30 • via Nuitee
H
Howard • solo_traveller • us
7
Check in lady is always friendly and helpful.
Pros:

Location

Cons:

First time that the breakfast wasn’t hot, it was just decent. I did not see the lady that usually takes care of the breakfast room.

2026-10-21 • via Nuitee
J
Jodi • solo_traveller • us
8
Pros:

Nice room close to bay

Cons:

No comment

2026-10-14 • via Nuitee
C
Carla • solo_traveller • us
7
2026-10-12 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

How close it was to the event I was going too.

Cons:

There was a little left over hair from previous guest in the bathroom floor near the corners of the tub. Otherwise a very clean establishment. Only other thing I disliked was the other guest yelling and running up and down the hallway at 145 this morning. But that is outside the hotels control.

2026-09-07 • via Nuitee
R
Rose Mary • couple • cl
1
Estafa estafa estafa
Pros:

No lo recomiendo

Cons:

Cuidado con los documentos es estafa

2026-09-05 • via Nuitee
J
Jason • solo_traveller • us
7
2026-09-04 • via Nuitee
D
Dakota • couple • us
1
Will NEVER stay there again. Was there for a wedding and found out 3 other couples had also moved from it down the road
Pros:

They refunded me no questions asked.

Cons:

Horrible location and access to it. Extremely dated. The rooms were mildew ridden with mold visible and staining in the sheets.

2026-08-31 • via Nuitee
K
Kelly • family_with_children • us
4
Was very disappointed
Pros:

Great location

Cons:

Rooms weren’t the cleanest. One bed had ripped and stained sheets and comforter. Beds were not comfortable at all.

2026-08-31 • via Nuitee
D
donna • couple • us
4
Convenient location, friendly staff, however would not recommend due to cleanliness issues.
Pros:

Convenient location for the purpose of our trip

Cons:

Common areas were not clean. Carpets on stairs and hallways were stained and had not been cleaned.

2026-08-24 • via Nuitee
S
Scott • family_with_children • us
8
2026-08-18 • via Nuitee
J
J Jonathan • couple • us
8
If I happen to come to the area again, I would consider staying here again........
Pros:

For what it offers at its' star level, it was actually pretty nice. I sat in the hot tub for a long time which I have not been able to do at a lot of hotel/motel stays because they just dont have one. Wish it was a little bigger, but it was still da bomb!

Cons:

Didnt like the time limit on the hot tub/pool area. Its bad enough that a lot of places dont have them, and the ones that do are only available from the end of May to the end of August, but this one closes at 10p. Adults who want to relax away from kids want to use it later than this. Please consider pushing the time back to 11p or 12M........

2026-08-17 • via Nuitee
R
Rodrigues de Souza • family_with_children • us
1
Pésimo
Pros:

Nada.

Cons:

Café da manhã deixou de desejar, agente reservou final de semana para aproveitar a piscina e chegamos no local e fomos convidado para se retirar da piscina por que estava fechado. Então se isso se aplica, deveria ter um comunicado para que as pessoas igual eu que fui somente para isso não perde tempo.

2026-08-17 • via Nuitee
W
William • family_with_children • us
5
Cons:

The room we were given wasn’t what we were shown at booking. The lock on the door was broken and room was uncomfortable for four people.

2026-08-15 • via Nuitee
S
Shamilla • solo_traveller • us
7
Pros:

I like the comfortability of the hotel.

Cons:

There's nothing that I didn't like.

2026-08-14 • via Nuitee
L
Lauren • extended_group • us
8
2026-07-20 • via Nuitee
T
Tricia • couple • us
5
2026-07-18 • via Nuitee