Aviator Suites Hotel Juneau Airport by Aspen Hotels

Hotels
7.2 (285 reviews)
1800 Shell Simmons Drive , Juneau , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Location close to airport
Cons:
Dirty room
Poor amenities

Categories

Cleanliness
6.2
Room was not clean with hair in the bath and stained carpets.
Service
9.2
Front desk staff were friendly and helpful.
Location
9.2
Location is walking distance to the airport.
Room Quality
6.2
Rooms were outdated and uncomfortable with complaints regarding cleanliness.
Amenities
7.2
Lacked basic amenities like in-room coffee and sparse kitchen supplies.
Value for Money
6.2
Charged too high for poorly maintained facilities.
Food and Beverage
5.2
Breakfast advertised but not adequately provided.
Overall Experience
8.2
Overall experience was disappointing despite a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 03:15

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Juneau. Cook your own meals with a stove top, microwave, and fridge provided, giving you the flexibility and comfort of home during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast offered daily. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have a delicious and hassle-free morning before exploring the nearby attractions.

Convenient Amenities and Services

Benefit from free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows. With weekly housekeeping services and free onsite parking, Extended Stay America - Juneau ensures a comfortable and stress-free extended stay experience.

Book now for a memorable and convenient stay at Extended Stay America - Juneau - Shell Simmons Drive!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNU

Location

Guest Reviews

7.2
Based on 285 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 8.2
J
Jeff couple us
8
Great stay could of used a refresh during the stay.
Pros:

Clean, fresh rooms. Friendly service. Large room.

Cons:

We did not get daily or any refresh in the 6 days we were there. Asked for fresh towels every day.

2026-08-07 via Nuitee
P
Peterson solo_traveller us
10
2026-08-07 via Nuitee
K
Kirk solo_traveller us
10
Happy, Happy, Happy
Pros:

the staff were excellent

Cons:

It was a little expensive

2026-08-03 via Nuitee
J
Joe solo_traveller us
8
Really good stay as we worked and as Juliana had a couple soccer training sessions.
Pros:

Really nice upgrades. And the staff was really good. We do not like the outside color. And of course the weight room was not open as yet.

But we'll be back.

Cons:

We do not like the pricing, of course, but realize the need as costs and overhead determine.

2026-07-21 via Nuitee
K
Khim Tze solo_traveller my
8
Overall experience is good except the smell
Pros:

Newly renovated hotel, 2 mins walk from Juneau Airport. The best choice for those who want to catch early morning flight.

Cons:

The ventilation system allowed cooking odors from a neighboring room to seep into mine, where the smell lingered all night until I checked out this morning

2026-07-19 via Nuitee
L
Linda solo_traveller us
7
Pros:

convenient location close to the airport

Cons:

No breakfast available

2026-07-10 via Nuitee
J
Johnson couple gb
8
I thought it was a great place to stay if you needed to be near the airport or ferry terminal
Pros:

It was much better than the reviews lead you to believe. The room was spacious, comfortable and quiet.

2026-06-27 via Nuitee
D
Deanna couple au
1
Don’t stay here
Pros:

Walking distance to airport.

Cons:

Our room was disgusting! Hair in bath, bed that looked like someone had slept on it, disgusting stained carpets - like a crime scene(!), thin gross blanket - complained but did not get a room change nor a refund.

2025-09-15 via Nuitee
C
Catherine family_with_children us
9
2025-09-13 via Nuitee
solo_traveller us
4
It is difficult to find a nice clean affordable hotel in Juneau. Extended Stay is usually my first c
Pros:

The front desk staff here is very friendly and helpful!

Cons:

The facilities are old, worn out, my room could definitely have been cleaner. It's also the first time I did not have a sheet on the bed when I checked into a hotel room

2025-09-13 via Nuitee
G
Gregory couple us
8
2025-09-11 via Nuitee
E
Erica solo_traveller us
4
2025-09-09 via Nuitee
C
Clarence family_with_children au
7
2025-09-08 via Nuitee
L
Lisabeth couple us
4
It served our purpose but I won’t stay here again.
Cons:

There is a camp of homeless behind the hotel, saw one person from there lurking around the parking lot looking in car windows.

2025-09-04 via Nuitee
solo_traveller us
7
2025-09-01 via Nuitee
solo_traveller us
2
Won’t be staying again
Pros:

The location is walking distance to the airport

Cons:

The bed was horrible!!!!! Super hard and uncomfortable. Room needs a deep clean

2025-08-31 via Nuitee
K
Kathleen couple us
3
Cons:

The room keys were constantly not enabled, ridiculous since you also needed them to get into the motel itself. Everything was extra, had to ask for toilet paper and hair dryer, no in room coffee and morning lobby coffee ran out daily . Nothing extra in room at all, kitchen was barren, would have to pay for anything you would actually need. Run down and worn, everything looked banged up, should have been half the price for the facility provided.

2025-08-27 via Nuitee
J
James couple us
8
Pros:

Close to,the airport, friendly staff, comfortable room

Cons:

Lousy breakfast. Don’t advertise you served breakfast when you really don’t.

2025-08-23 via Nuitee
W
Whitfield couple us
3
I should get a refund. It was not a good place to sleep and stay, at $400 a night, over the top, bad
Pros:

The hotel was in terrible shape, not really clean, outdated supplies and furniture's. I would NEVER stay there again.

Cons:

Everything except for location to the airport was not good.

2025-08-23 via Nuitee
P
Paul solo_traveller us
7
Pros:

Close to airport

2025-08-16 via Nuitee