Extended Stay America Suites - Juneau - Shell Simmons Drive

Hotels
•
Extended Stay America Suites
7.2 (278 reviews)
1800 Shell Simmons Drive , Juneau , us
marketing@extendedstay.com

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Location close to airport
Cons:
Dirty room
Poor amenities

Categories

Cleanliness
6.2
Room was not clean with hair in the bath and stained carpets.
Service
9.2
Front desk staff were friendly and helpful.
Location
9.2
Location is walking distance to the airport.
Room Quality
6.2
Rooms were outdated and uncomfortable with complaints regarding cleanliness.
Amenities
7.2
Lacked basic amenities like in-room coffee and sparse kitchen supplies.
Value for Money
6.2
Charged too high for poorly maintained facilities.
Food and Beverage
5.2
Breakfast advertised but not adequately provided.
Overall Experience
8.2
Overall experience was disappointing despite a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 03:15

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Juneau. Cook your own meals with a stove top, microwave, and fridge provided, giving you the flexibility and comfort of home during your stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast offered daily. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have a delicious and hassle-free morning before exploring the nearby attractions.

Convenient Amenities and Services

Benefit from free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding with extra pillows. With weekly housekeeping services and free onsite parking, Extended Stay America - Juneau ensures a comfortable and stress-free extended stay experience.

Book now for a memorable and convenient stay at Extended Stay America - Juneau - Shell Simmons Drive!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 278 reviews
Cleanliness: 6.2
Service: 9.2
Location: 9.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 8.2
D
Deanna • couple • au
1
Don’t stay here
Pros:

Walking distance to airport.

Cons:

Our room was disgusting! Hair in bath, bed that looked like someone had slept on it, disgusting stained carpets - like a crime scene(!), thin gross blanket - complained but did not get a room change nor a refund.

2025-09-15 • via Nuitee
• solo_traveller • us
4
It is difficult to find a nice clean affordable hotel in Juneau. Extended Stay is usually my first c
Pros:

The front desk staff here is very friendly and helpful!

Cons:

The facilities are old, worn out, my room could definitely have been cleaner. It's also the first time I did not have a sheet on the bed when I checked into a hotel room

2025-09-13 • via Nuitee
C
Catherine • family_with_children • us
9
2025-09-13 • via Nuitee
G
Gregory • couple • us
8
2025-09-11 • via Nuitee
E
Erica • solo_traveller • us
4
2025-09-09 • via Nuitee
C
Clarence • family_with_children • au
7
2025-09-08 • via Nuitee
L
Lisabeth • couple • us
4
It served our purpose but I won’t stay here again.
Cons:

There is a camp of homeless behind the hotel, saw one person from there lurking around the parking lot looking in car windows.

2025-09-04 • via Nuitee
• solo_traveller • us
7
2025-09-01 • via Nuitee
• solo_traveller • us
2
Won’t be staying again
Pros:

The location is walking distance to the airport

Cons:

The bed was horrible!!!!! Super hard and uncomfortable. Room needs a deep clean

2025-08-31 • via Nuitee
K
Kathleen • couple • us
3
Cons:

The room keys were constantly not enabled, ridiculous since you also needed them to get into the motel itself. Everything was extra, had to ask for toilet paper and hair dryer, no in room coffee and morning lobby coffee ran out daily . Nothing extra in room at all, kitchen was barren, would have to pay for anything you would actually need. Run down and worn, everything looked banged up, should have been half the price for the facility provided.

2025-08-27 • via Nuitee
J
James • couple • us
8
Pros:

Close to,the airport, friendly staff, comfortable room

Cons:

Lousy breakfast. Don’t advertise you served breakfast when you really don’t.

2025-08-23 • via Nuitee
W
Whitfield • couple • us
3
I should get a refund. It was not a good place to sleep and stay, at $400 a night, over the top, bad
Pros:

The hotel was in terrible shape, not really clean, outdated supplies and furniture's. I would NEVER stay there again.

Cons:

Everything except for location to the airport was not good.

2025-08-23 • via Nuitee
P
Paul • solo_traveller • us
7
Pros:

Close to airport

2025-08-16 • via Nuitee
• couple • us
4
Disappointing
Pros:

Location to airport

Cons:

Shabby, run down, was not adequately cleaned, drapery was worn and tattered

2025-08-14 • via Nuitee
T
Tim • solo_traveller • us
9
Very suitable- I accomplished all my goals.
Pros:

I was out before breakfast. Location was perfect t for my situation

Cons:

Much more expensive than I 'm used to paying...(but the best location for my needs and events)

2025-08-10 • via Nuitee
D
Deb • solo_traveller • us
7
A convenient place to lay your head while traveling in need of updating i.n a big way.
Pros:

Convenient location to airport. Pleasant staff.

Cons:

In need of renovation. Poorly stocked kitchenette. No real milk or healthy food for breakfast selection. Loud air/heating. Needs repair or renovation.

2025-08-04 • via Nuitee
L
Linda • family_with_children • us
6
Pros:

It was very clean. The staff was friendly and helpful

Cons:

Noisy people in the halls most of the night. I didn't get much sleep.

2025-08-04 • via Nuitee
L
Laora • family with young children • be
7
Good
2025-08-01 • via Nuitee
K
Karin • young couple • us
9
Superb
2025-08-01 • via Nuitee
R
Rod • family with young children • us
7
Good
2025-07-28 • via Nuitee