Hotel Hacienda

Hotels
7.4 (2759 reviews)
179 Cleveland St, Chippendale , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No soundproofing
Small room
Leaking sink
Noise from trains

Categories

Cleanliness
7.11
Some guests mentioned small cleaning oversights.
Service
8.58
The staff were friendly and accommodating.
Location
8.62
Very convenient location near public transport.
Room Quality
6.57
Several complaints about noise and room size.
Amenities
6.1
Limited amenities and some issues with provided items.
Value for Money
7.06
Expectations were not fully met based on the price.
Food and Beverage
8.11
Not much feedback, standard offerings.
Overall Experience
7.08
Overall, guests had mixed feelings but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Convenient Location: Hotel Hacienda is a short stroll from Sydney Central Station, making it an ideal choice for travelers seeking easy access to transportation hubs.

Comfortable Rooms: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a TV, refrigerator, and tea/coffee making facilities. The private bathrooms come with a hairdryer for added convenience.

Nearby Attractions: Situated within walking distance of Sydney University and Broadway Shopping Centre, guests can explore the city's popular landmarks with ease. Central Station's proximity allows for seamless travel to iconic sites like Sydney Harbour and Opera House.

Ready to experience comfort and convenience at Hotel Hacienda? Book your stay now!

Important information:

All guests must sign the property's Terms of Stay.

Please note, the property does not accept cash payments.

Please note that there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.4
Based on 2759 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
M
Michael solo_traveller fr
4
2026-08-21 via Nuitee
J
Jeanette solo_traveller nz
6
Good price but noisy
Pros:

Handy location and price for what I was looking for on that day.

Cons:

Very noisy. Heard noises all night long from both inside and out of the hotel. Bed not very comfortable so all in all a terrible sleep

2026-08-20 via Nuitee
K
Kiel Philip family_with_children au
10
2026-08-18 via Nuitee
D
Danielle solo_traveller au
7
Pros:

Staff were beautiful, room was small but fine and clean and had what I needed.

Cons:

Television wouldn't work and wouldn't let me cast from my phone (ie. when I tried it asked for a password to someone elses account). Mostly what let me down was the road work happening outside late at night which meant I ended up lacking sleep and extremely tired for work the next day. I would've appreciated a heads up so I could have chosen to go elsewhere.

2026-08-18 via Nuitee
D
Daniel solo_traveller pl
8
2026-08-18 via Nuitee
K
Kate couple au
8
Clean and affordable
Pros:

Rooms are small but very clean and well worth the money

2026-08-17 via Nuitee
C
Carl solo_traveller au
9
2026-08-17 via Nuitee
O
Olivier solo_traveller nz
7
2026-08-14 via Nuitee
M
Michael solo_traveller au
6
2026-08-13 via Nuitee
C
Chris solo_traveller au
8
Pros:

Central to where i needed to be

Cons:

Traffic noise

2026-08-12 via Nuitee
A
Alison family_with_children gb
8
Excellent staff and facilities- very close to the station for easy trip to Sydney central
Pros:

A pleasant stay- clean and comfortable although very small!

Cons:

Room was tiny - just about fitting in the small
Double bed

2026-08-12 via Nuitee
S
Susan couple au
8
Comfortable beds. Great friendly staff, very close to the train line which made travel easier.
Pros:

It was central for our needs.

Cons:

Echo in the hall ways. The light from the hallway was visible when room was dark, creating light in the room.

2026-08-11 via Nuitee
R
Rylee couple au
8
2026-08-11 via Nuitee
E
Eena solo_traveller au
1
Horrible, avoid at all costs.
Cons:

Their claim of having sound-proofing is a total lie. You can hear not only everything in every nearby room but also everything from the train station and road. I was unfortunate enough to be give a room right next to the train tracks at first, despite paying them a hefty sum because I had to stay a month. If you get one of those rooms, it is impossible to get a moments rest: the trains are so loud throughout the day and night that you might as well be sleeping on the tracks. When I asked for a room change they stalled and delayed, finally five days later they gave me a smaller, cramped room without reducing any of the bill. When I complained, their slimy, disgusting manager lied that he will give me a refund, then asked for my phone, tried to cancel my booking through my app without my consent, kick me out early, and keep all the money. The other manager, equally slimy and disgusting, then had the audacity to claim they’re both doing me a favour and I shouldn’t be complaining. They also keep avoiding basic hotel tasks, no regular cleaning. Drawers etc are flimsy and broken. The room door is pathetically tiny/narrow. The worst hotel I’ve ever stayed at in my life.

2026-08-10 via Nuitee
D
Diane couple au
7
Petite chambre propre, bruyant
Pros:

Assez bien placé proche de la gare pour le prix. Nike équipe pour une chambre d’hôtel. Tout le nécessaire pour passer une nuit très propre. Petite chambre mais suffisante si ce n’est que pour dormir.

Cons:

Non remarqué lors de mon premier séjour dans cet hôtel (j’avais pourtant exactement la même chambre mais je devais être épuisée..). Il nous a été quasiment impossible de dormir durant tout le séjour à cause du bruit des trains très fréquents. Si cela ne vous importe que peu et que vous n’êtes pas sensible au bruit, je recommande, sinon il peut valoir le coup de payer un peu plus pour s’éloigner des lignes de chemin de fer.

2026-08-09 via Nuitee
R
Rachael family_with_children au
7
Saw lots of complaints about steer and train noise, we didn’t hear anything
Pros:

Location, close to transport

Cons:

Rooms are a bit tight for the price but it’s Sydney, not much to beat it

2026-08-08 via Nuitee
A
ASHLEY couple nz
8
Simple affordable accommodation
Pros:

This place was in a central location for us, and had all the basics we needed for an overnight stay. It's simple, affordable accommodation.

It is right next to the train tracks so not ideal for light sleepers. We were both very tired so slept just fine but more soundproofing would be good.

Cons:

The window in the room wouldn't close properly which would have been useful to block out the sound a little more.

2026-08-07 via Nuitee
A
Alaa couple au
1
I wouldn’t go there again.
Pros:

The lobby is nice

Cons:

Rooms are nothing like the pictures

2026-08-07 via Nuitee
T
Thomas couple au
10
Fantastic stay, I would stay again.
Pros:

Great location, comfortable, great staff.

Cons:

Nothing.

2026-08-07 via Nuitee
K
Kevin solo_traveller fr
10
2026-08-05 via Nuitee