Hotel Hacienda

Hotels
7.4 (2599 reviews)
179 Cleveland St, Chippendale , Sydney , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No soundproofing
Small room
Leaking sink
Noise from trains

Categories

Cleanliness
7.11
Some guests mentioned small cleaning oversights.
Service
8.58
The staff were friendly and accommodating.
Location
8.62
Very convenient location near public transport.
Room Quality
6.57
Several complaints about noise and room size.
Amenities
6.1
Limited amenities and some issues with provided items.
Value for Money
7.06
Expectations were not fully met based on the price.
Food and Beverage
8.11
Not much feedback, standard offerings.
Overall Experience
7.08
Overall, guests had mixed feelings but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Convenient Location: Hotel Hacienda is a short stroll from Sydney Central Station, making it an ideal choice for travelers seeking easy access to transportation hubs.

Comfortable Rooms: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a TV, refrigerator, and tea/coffee making facilities. The private bathrooms come with a hairdryer for added convenience.

Nearby Attractions: Situated within walking distance of Sydney University and Broadway Shopping Centre, guests can explore the city's popular landmarks with ease. Central Station's proximity allows for seamless travel to iconic sites like Sydney Harbour and Opera House.

Ready to experience comfort and convenience at Hotel Hacienda? Book your stay now!

Important information:

All guests must sign the property's Terms of Stay.

Please note, the property does not accept cash payments.

Please note that there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.4
Based on 2599 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
K
Kristina couple au
4
2026-04-11 via Nuitee
C
Casey couple au
9
Pros:

Loved the helpful and friendly staff. Loved the location to great restaurants

Cons:

Toilet seat was loose

2026-04-11 via Nuitee
F
Fernando couple au
8
2026-04-09 via Nuitee
B
Biermanns couple de
3
2026-04-08 via Nuitee
I
Inge solo_traveller nl
8
Pros:

De locatie in de buurt v central station in een mooie wijk

Cons:

Ik heb er geen last van, maar je kunt het spoor goed horen

2026-04-07 via Nuitee
M
MJ couple au
7
Small unit clean and comfortable in a good location
Pros:

Great location.

Cons:

Rooms very small.

2026-04-06 via Nuitee
M
Michael couple au
9
Great way to visit the location.
Pros:

Good amenities and location

Cons:

Attention to detail

2026-04-06 via Nuitee
P
Paul solo_traveller au
9
Pros:

The rooms were clean and a good size for the price. Staff were super friendly and helpful all the time. The location was great a short walk to cafe's and easy to get into the city.

Cons:

Proximity to the train lines.

2026-04-04 via Nuitee
S
Sharon solo_traveller au
8
Pros:

Comfortable close to everything

Cons:

No microwave

2026-04-04 via Nuitee
M
Mitch solo_traveller au
8
2026-04-03 via Nuitee
A
Angus couple au
7
I will likely come back, prime location
Pros:

The awesome air con

Cons:

Shower drain couldn’t drain the water fast enough, and I still haven’t received my $50 deposit

2026-04-01 via Nuitee
W
Wojciech couple pl
8
Clean and inexpensive hotel close to Sydney Central station
Pros:

This hotel is conveniently located between Syddney Central station and Redfern subway. The room was clean, but don't expect reception to speak any Spanish (Hacienda). There is big lobby to meet prople and work.

Cons:

Tjere is street noise in the night so bring your earplugs. In the room there is no single chair or cupboard for your stuff.

2026-04-01 via Nuitee
A
Amelia solo_traveller au
6
2026-03-31 via Nuitee
L
Leon solo_traveller au
9
2026-03-29 via Nuitee
E
Eliot solo_traveller au
10
2026-03-27 via Nuitee
E
Eliot solo_traveller au
10
2026-03-27 via Nuitee
E
Eliot solo_traveller au
10
2026-03-27 via Nuitee
K
Katie solo_traveller au
6
A nice stay but a tad loud being close to the train line!
Pros:

Location is great as it's a short walk away from Redfern station and also the bars and restaurants in Redfern. The staff was very lovely and friendly and the lobby has a nice homely feel. The bed was comfy and Wifi was great.

Cons:

If you're a light sleeper this hotel is not idea for you as you literally face onto the train tracks so it's very loud with trains passing by every 5 to 10 minutes. Definitely bring earplugs! Rooms are tiny, which didn't bother me as I was only staying for one night, but may be a bit tricky if you have big bags and are staying for a while. There were a lot of stray hairs in my bathroom which was a bit icky.

2026-03-25 via Nuitee
N
Neil couple au
5
Compact space, with good facilities
Pros:

Helpful staff. Private bathroom. Small fridge, air-con, TV.

Cons:

Lack of any very close public transport or food shops; Very small rooms.

2026-03-25 via Nuitee
C
Christopher couple au
7
Cheap for what it is. If you are looking for a place to sleep it does the job. Staff was nice.
Pros:

Location is near a train station. Not much in the immediate area.

Cons:

There is a train track right behind the building so constant train noise. The rooms are sound proofed to a certain extent but you can definitely hear the trains.

2026-03-24 via Nuitee