Hotel Hacienda

Hotels
7.4 (2548 reviews)
179 Cleveland St, Chippendale , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
No soundproofing
Small room
Leaking sink
Noise from trains

Categories

Cleanliness
7.11
Some guests mentioned small cleaning oversights.
Service
8.58
The staff were friendly and accommodating.
Location
8.62
Very convenient location near public transport.
Room Quality
6.57
Several complaints about noise and room size.
Amenities
6.1
Limited amenities and some issues with provided items.
Value for Money
7.06
Expectations were not fully met based on the price.
Food and Beverage
8.11
Not much feedback, standard offerings.
Overall Experience
7.08
Overall, guests had mixed feelings but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Convenient Location: Hotel Hacienda is a short stroll from Sydney Central Station, making it an ideal choice for travelers seeking easy access to transportation hubs.

Comfortable Rooms: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a TV, refrigerator, and tea/coffee making facilities. The private bathrooms come with a hairdryer for added convenience.

Nearby Attractions: Situated within walking distance of Sydney University and Broadway Shopping Centre, guests can explore the city's popular landmarks with ease. Central Station's proximity allows for seamless travel to iconic sites like Sydney Harbour and Opera House.

Ready to experience comfort and convenience at Hotel Hacienda? Book your stay now!

Important information:

All guests must sign the property's Terms of Stay.

Please note, the property does not accept cash payments.

Please note that there is a nonrefundable 1.5% charge when you pay with Mastercard and Visa credit cards and a nonrefundable 1.3% charge when you pay with an American Express, Diners Club or JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for AUD 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.4
Based on 2548 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.08
S
Sergey • solo_traveller • gb
6
2026-02-14 • via Nuitee
K
Kate • solo_traveller • nz
6
2026-02-14 • via Nuitee
M
Marcus • solo_traveller • de
3
2026-02-14 • via Nuitee
M
Miyu • couple • jp
8
2026-02-11 • via Nuitee
B
Bradley • family_with_children • au
10
Great little hotel in a good central area
Pros:

Staff we're helpful, kind and assisted every step of the way.
Room was clean and tidy as well as well presented

Cons:

N/A

2026-02-10 • via Nuitee
H
Hunter • couple • au
10
2026-02-10 • via Nuitee
S
Soňa • couple • cz
7
Pretty close to the centre, clean rooms
Pros:

Pretty good location close to the Central station or other train station.
Very nice lobby, helpful staff, always smiling.

Cons:

Noise from the trains…starting around 5 am, the trains go very often so you can hear them all the time.
Door to the bathroom is kind of weird, doesnt fit on the bottom nor in the upper side so it feels like your are in the bathroom with an open door

2026-02-09 • via Nuitee
R
Rebecca • solo_traveller • au
10
2026-02-09 • via Nuitee
N
Nicole • solo_traveller • au
7
2026-02-09 • via Nuitee
B
Bryce • couple • au
8
2026-01-31 • via Nuitee
D
Danielle • family_with_children • au
5
Somewhere to sleep while waiting our next part of the journey. Hotel desk staff great.
Pros:

Free coffee, ability to extend a few hours past check out

Cons:

Very tiny room, beds sunk in, no breakfast service, left wedding ring on bathroom sink but staff state not present on cleaning room

2026-01-30 • via Nuitee
A
Ashley • extended_group • nz
6
2026-01-30 • via Nuitee
R
Rodríguez • couple • es
3
Buenas ubicación, muy bien el personal.
Pros:

La ubicación.

Cons:

La limpieza.

2026-01-30 • via Nuitee
B
Brendon • couple • au
10
2026-01-29 • via Nuitee
B
Bianca • family_with_children • au
6
Thank you for hosting us.
Pros:

The staff were amazing what a gorgeous team, nothing was too much trouble.

Cons:

The showers needed. a good scrub and bleach

2026-01-29 • via Nuitee
E
Eliot • solo_traveller • au
10
Perfect place to sleep
Pros:

Easy, clean, comfortable, great location, great value

Cons:

It's small, but the price is right!

2026-01-29 • via Nuitee
K
KULTIDA • couple • au
9
2026-01-28 • via Nuitee
A
Amelia • couple • au
10
2026-01-27 • via Nuitee
D
Dejan • couple • au
6
2026-01-26 • via Nuitee
J
Jane • couple • au
9
Central. Cheerful. Comfortable
Pros:

Location. Comfortable bed

Cons:

Night noise from other guests +++ (early Sunday : returning revellers?)
Dust on floors.

2026-01-26 • via Nuitee