voco St James Hotel by IHG

Hotels
•
Voco
8.6 (492 reviews)
330 Magazine Street , New Orleans , us
+1 504-304-4000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Nice food
Cons:
Small rooms
Low water pressure
Some maintenance issues

Categories

Cleanliness
8.18
The hotel was clean, although some reviews indicated issues like water pressure.
Service
9.15
Staff were consistently mentioned as kind, helpful, and attentive.
Location
9.19
Great location, close to attractions and quiet at night.
Room Quality
7.64
Some rooms were described as cramped and issues with amenities like plumbing were noted.
Amenities
8.67
General sentiment positive, though some updates and maintenance are suggested.
Value for Money
8.13
Prices are reasonable for the services and quality provided.
Food and Beverage
9.18
Breakfast received positive reviews for quality.
Overall Experience
8.65
Most guests enjoyed their stay and found it memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:33

Property Description

Luxurious Accommodation
Experience comfort and style at voco St James Hotel, an IHG hotel in the heart of New Orleans. With a restaurant, private parking, and a bar, your stay is sure to be convenient and enjoyable.

Convenient Location
Located just a stone's throw away from popular attractions like Bourbon Street and Caesars Superdome, you'll have easy access to the best of New Orleans. Explore the city with ease from our centrally located hotel.

Modern Amenities
From a charming garden and terrace to a 24-hour front desk and free WiFi, voco St James Hotel ensures that all your needs are met during your stay. Enjoy the seamless blend of modern conveniences and Southern hospitality.

Book your stay at voco St James Hotel now for an unforgettable New Orleans experience!

Important information:

Please kinldy noyte that there is a pet fee of $45.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 492 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
E
Ewelina • solo_traveller • us
10
Pros:

Beautiful room, extremely nice staff, perfect location.

2026-08-13 • via Nuitee
S
Sonia • family_with_children • us
7
2026-08-11 • via Nuitee
M
Marina • couple • us
10
Easy experience. Rooms were nice soft and clean. Great value for what I paid.
Pros:

Charming, clean, and safe

Cons:

I liked everything about to property

2026-08-09 • via Nuitee
M
Meghan • couple • us
9
We love it here!
Pros:

The location was wonderful! Close enough to walk to the river shops or to Bourbon Street. The staff were the absolute best. When our flight was unexpectedly canceled, the staff took care of us and made sure we had a room for the night. They made great recommendations for restaurants and music. We also loved the amount of history and preservation of the building. The room was very comfortable but it wasn’t a cookie cutter boring chain. We also appreciated being close to everything, but this area is quiet at night. We are both sensitive sleepers, and we had fantastic sleep this trip.

Cons:

The breakfast seemed disorganized.

2026-08-04 • via Nuitee
K
katie • solo_traveller • us
10
Pros:

Excellent location and we loved the option to prepay parking

Cons:

The mattress sunk in the middle BAD. It wasn't a deal breaker, but the mattress could use some attention.

2026-08-03 • via Nuitee
S
Suzanne • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-08-03 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-08-02 • via Nuitee
O
Olha • family_with_children • us
1
Pros:

Broken door to the bathroom, never locked
We payed for breakfast through booking, but the staff didn’t confirm it😡

Cons:

Nothing

2026-07-21 • via Nuitee
R
Raj • solo_traveller • us
6
A solid stay for the price ans location.
Pros:

Appreciated the proximity to where I was working. Location was within walking distance to my place of work and to many restaurants and bars. Liked the hotel was off the main strip and down 2-3 blocks which made it a quieter stay. The temperature the room stayed consistently cool however I did hear other guests complain about their A/C not working while passing thru the lobby.

Cons:

The linens and the room itself could have been cleaner. I failed to take a picture but the bed skirt of the king-sized bed I had looked as if it hadn't been washed in months. Clear and visible stains of some kind all over it.

2026-07-21 • via Nuitee
A
Alexander • family_with_children • us
10
2026-07-19 • via Nuitee
G
Grace • couple • us
1
MOLD , no working ac , dirty , only good thing is location
Pros:

The location was good, had a pac and play

Cons:

MOLD The ac didn’t work in both rooms we booked, the best they could do was give us a fan ( took 2 hours to get a fan after asking twice ) the room was so muggy that everything in it was damp. There was MOLD in the bathroom roof and even more mold that was painted over. I booked 2 king suits and 1 room was so much nicer than the other. Floors were filthy . The hall had broken glass . The elevator is like it’s about to break . The light was hanging off the wall. The bathroom door didn’t close.

2026-07-12 • via Nuitee
L
Leonard • solo_traveller • us
8
Short but sweet stay!
Pros:

Been there before, room and beds are very comfortable.

Cons:

The room temperature did not cool down as I would have liked and the courtyard had many rats running through it when I walked through it in the evening, not really the hotels fault, I would assume just New Orleans since the trash cans are on the street.

2026-07-12 • via Nuitee
D
David • solo_traveller • us
8
2026-07-11 • via Nuitee
A
Ana Esther • solo_traveller • us
6
2026-07-10 • via Nuitee
S
Steve • couple • us
9
2026-07-06 • via Nuitee
L
Luis • couple • us
8
2026-07-03 • via Nuitee
D
Daisy • solo_traveller • us
7
2026-07-02 • via Nuitee
N
Nathaniel • family_with_children • us
8
Great, historic location, friendly staff, but be aware of parking
Pros:

The location and price were great. The hotel was a short walk from the main areas we wanted to see, so we didn't have to drive anywhere. The staff was friendly and attentive. They got us extra bedding for our son, and when there was a snag with the number of breakfasts allowed because of Booking.com, they fixed it. The beds were comfortable. Breakfast was good (when floods weren't ruining everyone's day). The historic nature of the property was neat, and the front room was lovely.

Cons:

Parking is off-site, and when we arrived, there was no place to park for the paid valet service. We had to circle around and call the front desk to figure out how to drop the car off. Thankfully, a truck moved, and we were able to slide in, but after a 9 hour drive, it was not as smooth and clear as I would have liked. Also, I didn't realize at the time of booking that there was no on-site parking. Possibly a miss on my part, and I figured it out later through reviews, but details like that should be more visible.

Minor things: The bathtub drain wouldn't stop the water from draining out, so my wife couldn't use the bathtub, and the mini-fridge seemed like it was having issues, but for an older property, it wasn't bad.

2026-07-01 • via Nuitee
A
Alyse • couple • us
6
Good location, needs better upkeep, helpful staff
Pros:

Good location to pretty much everything a tourist would want to see and or do in New Orleans! Walkable to a lot of sights and restaurants. Very good sized room. Easy access to pool from our room. Quick and easy valet parking. Friendly and helpful staff. Keara was very helpful upon checking in.

Cons:

Not very clean overall. Various hairs in the bedding and in the bathroom. The room had a VERY musty smell to it which I understand is the nature of the area with the humidity and hurricane history but if you’re sensitive to smells or have allergies please be advised! Also due to the age of the building, the walls are thin. I could hear the entire conversation happening next-door to us! No ice machine in the building we were in. The outdoor dipping pool area leaves A LOT to be desired. There is moss and algae all over the bricks and the seats of the furniture in the pool area had black mold on them.

2026-07-01 • via Nuitee
G
Gurpreet • family_with_children • us
8
Perfect location, little far from all the noisy French qtr, but still within walking distance.
Pros:

Perfect location. Safe. I took my Pet at all times (including midnight) for walk without any worry. Also, it's close enough but far enough form bourbon street to be not in middle of all the noise and traffic. Breakfast was OK. Old building but kept nicely.

Cons:

It's old building. so many things are clumsy. the door in and out. the walls and doors are flimsy, so it's easy to hear noises next door. Rooms are smaller then I'm used to see for 2 queen beds. Even though when we booked, I was tolk it'll be 300+ sqft room, but it was definitely around 250 sqft or less. bit tight. but still great.

2026-06-30 • via Nuitee