voco St James Hotel by IHG

Hotels
•
Voco
8.6 (378 reviews)
330 Magazine Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Nice food
Cons:
Small rooms
Low water pressure
Some maintenance issues

Categories

Cleanliness
8.18
The hotel was clean, although some reviews indicated issues like water pressure.
Service
9.15
Staff were consistently mentioned as kind, helpful, and attentive.
Location
9.19
Great location, close to attractions and quiet at night.
Room Quality
7.64
Some rooms were described as cramped and issues with amenities like plumbing were noted.
Amenities
8.67
General sentiment positive, though some updates and maintenance are suggested.
Value for Money
8.13
Prices are reasonable for the services and quality provided.
Food and Beverage
9.18
Breakfast received positive reviews for quality.
Overall Experience
8.65
Most guests enjoyed their stay and found it memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:33

Property Description

Luxurious Accommodation
Experience comfort and style at voco St James Hotel, an IHG hotel in the heart of New Orleans. With a restaurant, private parking, and a bar, your stay is sure to be convenient and enjoyable.

Convenient Location
Located just a stone's throw away from popular attractions like Bourbon Street and Caesars Superdome, you'll have easy access to the best of New Orleans. Explore the city with ease from our centrally located hotel.

Modern Amenities
From a charming garden and terrace to a 24-hour front desk and free WiFi, voco St James Hotel ensures that all your needs are met during your stay. Enjoy the seamless blend of modern conveniences and Southern hospitality.

Book your stay at voco St James Hotel now for an unforgettable New Orleans experience!

Important information:

Pet Fee $35Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 45.90 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 378 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
A
Anders • couple • se
9
Pros:

Läget var finfint. Egen lugn terras mitt bland skyskraporna.
Mysiga innergårdar även en med en liten pool

Cons:

Lite dålig kommunikation vad som gällde vid frukosten. Var olika varje dag

2026-03-28 • via Nuitee
A
Alexis • extended_group • us
10
It was nice!
Pros:

Comfort and beauty of hotel.

Cons:

Parking cost a bit pricey

2026-03-25 • via Nuitee
F
Faith • couple • us
10
Great location! Very cute and cozy!
Pros:

Location. Cute and cozy.

Cons:

Very small no parking

2026-03-24 • via Nuitee
E
Elizabeth • solo_traveller • us
9
Pros:

Check in and check out were both very smooth, and they were very helpful with storing luggage and getting me set up with a taxi to take me to the airport (take taxis to and from the airport in NOLA, as it's a flat fee unlike ride share apps) and even contacting the taxi service and troubleshooting with me when the taxi was held up in traffic and late to arrive.
My room was basic but very neat and nicely decorated with nice high ceilings. The bed was super comfortable and I slept like a baby. I will say if you're an early sleeper the area might still be a little bit loud for you (there is a wedding venue right next door so the festivities can cause noise) but the noise in the area generally died down by 10pm. The curtains are very light blocking although my room did have a skylight so if you require absolute darkness for sleep you may want to inquire about that. I personally liked the skylight as the windows were small and the added natural light helped a lot with the lighting in the room.
The shower water pressure was great and heated up quickly.

Cons:

Nothing I can think of

2026-03-24 • via Nuitee
R
Radu • family_with_children • us
7
2026-03-23 • via Nuitee
C
Carly • couple • us
8
Pros:

The staff are lovely! We were greeted with a warm welcome and consistent hospitality from hotel staff. Our room was spacious and comfortable. Great location.

2026-03-21 • via Nuitee
N
Nakasha • extended_group • us
10
Pros:

Great breakfast great bar overall stay 10

Cons:

Early checking and could have been better

2026-03-21 • via Nuitee
I
Iris • couple • us
8
2026-03-18 • via Nuitee
C
Cole • solo_traveller • us
8
2026-03-17 • via Nuitee
G
Grazielle • couple • us
8
Good experience
Pros:

Very clean and great location

Cons:

Pricy

2026-03-16 • via Nuitee
S
Stephenie • family_with_children • us
10
The Big Easy Made Easy
Pros:

The service and staff are exceptional at this hotel - Terrance at breakfast, Serena at the front desk, and especially the amazing, wonderful Charles out front! We picked a very busy weekend to visit, but they made us feel right at home. We will be back!

Cons:

I wouldn't change a thing except to maybe know in advance that valet parking would not be available. The situation was easily rectified and did not impact our stay.

2026-03-16 • via Nuitee
G
Grace • extended_group • us
10
Clean, cozy and cute
Pros:

It was a cute quant hotel. Walkable to all areas around town. Clean and cozy

Cons:

I have no complaints.

2026-03-16 • via Nuitee
D
Dina • family_with_children • us
10
Great place to stay
Pros:

Beautiful well kept hotel in a great walkable area.. Comfortable bed, nice hot shower, very clean. Comfortable sitting areas in lobby and a courtyard to sit outside. Staff was very accommodating and professional. Great value. Highly recommend

Cons:

Nothing

2026-03-14 • via Nuitee
K
Ke’Shaun • couple • us
7
It was straight all in all.
Pros:

The location was nice and the interior nice as well.

Cons:

The fact somebody stole my catalytic converter’s.

2026-03-14 • via Nuitee
F
Franziska • couple • de
6
Nice location but not very clean
Pros:

Good room size, great location

Cons:

Cleanliness of room and backyard

2026-03-14 • via Nuitee
I
Ian • solo_traveller • gb
6
Expensive for what you get.
Pros:

Position, room

Cons:

No restaurant, appearance ie street appeal, having to pass the garbage to get to our room.

2026-03-09 • via Nuitee
A
Alejandro • family_with_children • mx
10
2026-03-07 • via Nuitee
J
Jacqueline • family_with_children • be
8
Pros:

Very clean and comfortable. Friendly staff
Good location.

Cons:

2 episodes with very little hot water in shower

2026-03-07 • via Nuitee
H
Hill • couple • us
10
Wonderful Experience
Pros:

Location was nice! Cleanliness and staff! Closeness of the French Quarter

Cons:

Not going out on the balcony, closed

2026-03-02 • via Nuitee
I
Iordanis • couple • us
5
Pros:

Location

Cons:

Definitely not a 4 star hotel experience. Tiny room. No safe in the room. A weird cafe in the concierge. Ancient TV. Found bottles of windex on the corridor floor.

2026-03-02 • via Nuitee