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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Concierge service
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Screens / Barriers between staff and guests for safety
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ATM/banking
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and style at voco St James Hotel, an IHG hotel in the heart of New Orleans. With a restaurant, private parking, and a bar, your stay is sure to be convenient and enjoyable.
Convenient Location
Located just a stone's throw away from popular attractions like Bourbon Street and Caesars Superdome, you'll have easy access to the best of New Orleans. Explore the city with ease from our centrally located hotel.
Modern Amenities
From a charming garden and terrace to a 24-hour front desk and free WiFi, voco St James Hotel ensures that all your needs are met during your stay. Enjoy the seamless blend of modern conveniences and Southern hospitality.
Book your stay at voco St James Hotel now for an unforgettable New Orleans experience!
Pet Fee $35Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible at a location nearby (reservation is not possible) and costs USD 45.90 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location, the aesthetic, the friendly staff
The first room we were in smelled very musty and there was no option to open the window, which was not great for my asthma. The staff were helpful in moving us to a new room the next day.
Good location, decent price.
FIRST NIGHT, a mouse or rat (not sure) entered my room. I called the lobby (they took some time to answer), and I requested help. The guy at the lobby told me they had no other rooms to move me to, and that they had no one to send to help me. So I asked point blank if that was it, if I had to deal with the mouse myself and he said "yes".
I had to leave the hotel to find another one, but being 2 AM, no hotel would check me in (most were completely full too). I had to spend a night wandering through the streets of New Orleans, with no hotel, and had to then reserve a new hotel, which of course was WAY more expensive, seeing as I had to reserve it from one day to another. I asked the manager for them to pay for the difference in price (considering I reserved one night less on the new hotel, the difference wasn't that high), and he said he couldn't do it.
Overall, the WORST experience I've EVER had staying at any hotel. If you can, you should stay away.
Die Lage in der fußläufigen Nähe (5 min.) zum French Quarter war super! Schön ruhig und mit dem Auto gut erreichbar. Von der nahen Canal-street gehen auch die beiden historischen Straßenbahnlinien an den Mississippi und in den Gardendistrict ab. Der Schaufelraddampfer Natchez war auch in 10 min. fußläufig zu erreichen. Zimmer und Haus sehr schön! Bett/Matratze etwas weich für meinen sehr empfindlichen Rücken. Das Personal hatte auch schöne Empfehlungen für Frühstück und Abendessen. Das Personal an der Rezeption und der Security-Mann waren sehr nett und hilfreich!
Das Personal an der Bar/Frühstück war eine Katastrophe! Desinteressiert und dann auch nicht fähig war schon traurig! Zum Frühstück war das auswärtige Diner um zwei Ecken dann die wesentlich schönere und nettere Alternative! Am letzten Morgen hatten die nur leider wegen Ostern zu.
Alles bestens
The hotel is in a fantastic location and is a great base for exploring New Orleans. We really enjoyed the city, and the location made the stay even better. The valet was exceptionally kind and helpful, and stood out for his professionalism and positive attitude. We also want to mention the staff in the hotel’s dining area, who were friendly and welcoming.
We booked and paid for a balcony room, and that was the main reason we chose this hotel. It was therefore very disappointing to be told on arrival that the room we had reserved was no longer available. Instead, we were given a ground-floor room facing the courtyard, where other guests could stand right outside our window and look directly in, leaving us with no privacy. The front desk staff were rude and unhelpful and seemed more interested in blaming Booking than in resolving the issue. In addition, the bathroom was not properly cleaned during our stay. Overall, this felt very misleading and was a disappointing experience.
Location for family adventures in New Orleans is central to most sites. The king suite room we were in was very well designed and the door directly to the dipping pool was a nice touch.
Breakfast took a very long time to wait on even when coming first thing in the morning. The air conditioning in our room didn’t work and wouldn’t kick in so the room stayed between 70 & 72 degrees day and night. The hallways were cooler than the room at times. There was a dirty towel left under a long curtain from the previous occupant and an oversized trash bag stayed in the hallway by another’s door for several hours before staff took care of it. The pool was extremely cold. A heater in the cooler months would greatly benefit the space.
Great location
Unique
Great staff and facilities were clean and comfortable.
IHG points don’t transfer when using booking or other outside agencies.
Läget var finfint. Egen lugn terras mitt bland skyskraporna.
Mysiga innergårdar även en med en liten pool
Lite dålig kommunikation vad som gällde vid frukosten. Var olika varje dag
Comfort and beauty of hotel.
Parking cost a bit pricey
Check in and check out were both very smooth, and they were very helpful with storing luggage and getting me set up with a taxi to take me to the airport (take taxis to and from the airport in NOLA, as it's a flat fee unlike ride share apps) and even contacting the taxi service and troubleshooting with me when the taxi was held up in traffic and late to arrive.
My room was basic but very neat and nicely decorated with nice high ceilings. The bed was super comfortable and I slept like a baby. I will say if you're an early sleeper the area might still be a little bit loud for you (there is a wedding venue right next door so the festivities can cause noise) but the noise in the area generally died down by 10pm. The curtains are very light blocking although my room did have a skylight so if you require absolute darkness for sleep you may want to inquire about that. I personally liked the skylight as the windows were small and the added natural light helped a lot with the lighting in the room.
The shower water pressure was great and heated up quickly.
Nothing I can think of
Location. Cute and cozy.
Very small no parking
Great breakfast great bar overall stay 10
Early checking and could have been better
The staff are lovely! We were greeted with a warm welcome and consistent hospitality from hotel staff. Our room was spacious and comfortable. Great location.
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