Mercure Kangaroo Island Lodge

Hotels
•
Mercure
8.2 (638 reviews)
73 Scenic Drive, American River , American River , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Meeting rooms
Free beach club nearby
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good service
Great location
Clean pool
Cons:
Poor cleanliness
Damp smell in room
Inconvenient location

Categories

Cleanliness
7.59
Multiple mentions of poor cleanliness, including unclean rooms and a damp smell.
Service
9.06
Staff were frequently described as friendly and accommodating.
Location
8.1
Great location is highlighted, but some reviews mention inconvenience.
Room Quality
7.55
Rooms described as tired and needing renovation in some reviews.
Amenities
8.58
Pool and other amenities are generally well-received, though some aspects were lacking.
Value for Money
8.04
Some reviews mention high prices for food and drinks.
Food and Beverage
8.09
Food quality received praise, but not all meals were satisfactory.
Overall Experience
8.56
General sentiment is positive, with enjoyment noted overall despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:24

Property Description

Experience the breathtaking beauty of Eastern Cove at the Mercure Kangaroo Island Lodge, where tranquility meets comfort.

Gourmet Dining: Delight in our award-winning restaurant that showcases the finest local produce, offering a culinary adventure right at your doorstep.

Refreshing Amenities: Dive into relaxation with our inviting swimming pool, or challenge friends to a game on our tennis court. Stay connected with complimentary WiFi throughout the property.

Nature at Your Doorstep: Explore scenic walking trails, enjoy free pelican feeding sessions, and marvel at the unique wildlife that call our grounds home. Venture on a self-guided nocturnal walk for a truly unforgettable experience.

With air-conditioned rooms offering stunning views and excellent amenities, your blissful retreat awaits. Don’t miss out—book your stay today!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KGC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 638 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
P
Patrizia • extended_group • it
10
Pros:

La posizione con una splendida vista dal balcone.
La piscina.
Il ristorante molto confortevole
Alcune cameriere che parlano italiano

Cons:

Nulla

2026-05-02 • via Nuitee
P
peiqi • extended_group • au
7
2026-05-01 • via Nuitee
B
Bernard • couple • au
9
A bitter taste a the end!!
Pros:

The quality and the comfort of the room

Cons:

For $500 plus no bathrobe in the room when the is cold
Not impressed

2026-04-30 • via Nuitee
P
Pamela • solo_traveller • gb
9
Pros:

Loved the location and the view from the room, it was such a peaceful and relaxing space. The food in the restaurant was great. The staff were amazing, so friendly and attentive.

Cons:

Bed was too fiem for my liking. Could do with a topper. Also many gaps in the curtains which let in too much light from the lighting around the pool area and in the early morning.

2026-04-29 • via Nuitee
M
Manan • solo_traveller • au
10
2026-04-29 • via Nuitee
P
Philip • couple • au
10
2026-04-29 • via Nuitee
R
rodney • couple • au
8
Comfortable and relaxing
Pros:

Quiet
Good views of sunrise
Good location, central to most of the places to visit

2026-04-28 • via Nuitee
H
Helen • couple • au
9
New villas a higher end option on Kangaroo Island
Pros:

We stayed in the new villas which were lovely. Beautifully decorated. Great location. Very quiet and relaxing. We ate at the lodge every night as we didn’t want to drive on roads after dark. Good choice between pub meals and fine dining.

Cons:

A suggestion would be to add a microwave to the kitchenette in the new villas.

2026-04-23 • via Nuitee
J
John • couple • au
7
Cons:

I received far too many messages on my phone from the motel/company, asking me to click here, etc. I found this utterly intrusive, while I was trying to relax on holiday before arrival. And I would never just click on a link sent to me via WhatsApp, sent in this way. Looks exceedingly unprofessional of you.

2026-04-23 • via Nuitee
T
Tanya • couple • au
8
Relaxing
Pros:

Good location, restaurant/bar great.Nice room with huge bed

Cons:

Shower head needed to be changed as most jets were blocked

2026-04-15 • via Nuitee
B
Bernardine • couple • au
8
Pleasant stay in a pretty area of Kangaroo Island
Pros:

The Restaurant was able to accommodate our late arrival on our first night which we appreciated very much. On our second night we were turned away from the Restaurant as we had not booked. We did eat from the more relaxed pizza/ hamburger bar but we were disappointed as we were staying in house and there seemed to be many tables empty in the main restaurant. I would advise booking table if you are keen to eat at a certain time.

Cons:

Other than the above the Mercure American River was very comfortable

2026-04-14 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Pros:

L emplacement était parfait pour partir en randonnees. Le personnel etait tres agreable à l accueil et dans le restaurant. La chambre etait trés propre et la literie confortable.

Cons:

La chambre qui nous a été attribuée était située au fond du jardin. Cette partie exterieure n est pas aussi bien entretenue que la partie entourant la piscine. Le soir c etait un peu effrayant car mal eclairé.

2026-04-12 • via Nuitee
J
Julia • solo_traveller • au
8
Great stay
Pros:

Great stay, lovely room with a beautiful bay view. The restaurant was amazing! We also really appreciated the complimentary wine, cookies, and crisps, which made our stay feel extra special. It was such a thoughtful touch and a lovely welcome after a long day of travel.

Cons:

The kitchen closing at 8pm is unfortunately quite early for Kangaroo Island. Ferry services are often delayed, so guests cannot always plan their dinner time in advance. As the hotel is in a relatively rural area with limited alternative dining options, it would be helpful to have some options available for guests arriving later.

2026-04-11 • via Nuitee
S
Souparna • couple • in
10
Peacefully good
Pros:

Beautiful location , unique

2026-04-11 • via Nuitee
Y
YU • family_with_children • au
8
2026-04-10 • via Nuitee
T
Tristan • solo_traveller • au
10
2026-04-09 • via Nuitee
J
Jacque • couple • au
6
2026-04-09 • via Nuitee
E
Emma • couple • au
10
Pros:

The luxury villa was exactly that, very luxurious. The bedding was very comfortable.
The view from the balcony was wonderful.
The complimentary items (even though we didn't have the wine) was a a nice touch.

Cons:

The ventilation fan in the bathroom could be stronger to reduce the condensation from the shower.
The meal prices in the bar lounge were a bit more expensive than what I expected.

2026-04-07 • via Nuitee
F
FANGXIAO • couple • cn
8
Warm stay at KI
Pros:

A fantastic bay view, fancy facilities and layout

Cons:

Rubbish cleaning is not included in room service.

2026-04-07 • via Nuitee
R
Robert • couple • ca
8
2026-04-06 • via Nuitee