Mercure Kangaroo Island Lodge

Hotels
•
Mercure
73 Scenic Drive, American River , American River , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good service
Great location
Clean pool
Cons:
Poor cleanliness
Damp smell in room
Inconvenient location

Categories

Cleanliness
7.59
Multiple mentions of poor cleanliness, including unclean rooms and a damp smell.
Service
9.06
Staff were frequently described as friendly and accommodating.
Location
8.1
Great location is highlighted, but some reviews mention inconvenience.
Room Quality
7.55
Rooms described as tired and needing renovation in some reviews.
Amenities
8.58
Pool and other amenities are generally well-received, though some aspects were lacking.
Value for Money
8.04
Some reviews mention high prices for food and drinks.
Food and Beverage
8.09
Food quality received praise, but not all meals were satisfactory.
Overall Experience
8.56
General sentiment is positive, with enjoyment noted overall despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:24

Property Description

Award-Winning Restaurant and Scenic Views
Experience a warm welcome at Mercure Kangaroo Island Lodge overlooking Eastern Cove. Indulge in local produce at the award-winning restaurant and enjoy water or pool views from every air-conditioned room.

Abundant Amenities and Activities
From a swimming pool to a tennis court, free WiFi, and wildlife spotting, there's something for everyone. Explore walking trails, join the Pelican feeding, or embark on a nocturnal walk for a unique experience.

Convenient Location and Flexible Policies
Located just a 30-minute drive from the airport and ferry terminal, convenience is key. Plus, with a flexible cancellation policy for border closures, book your stay worry-free today.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KGC

Location

Guest Reviews

Cleanliness: 7.59
Service: 9.06
Location: 8.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
M
Michelle • couple • au
9
Pros:

Location

2026-10-20 • via Nuitee
R
Robin • couple • au
8
Pros:

Clean, quiet and pleasant

2026-10-20 • via Nuitee
H
Hong • couple • nz
9
2026-10-14 • via Nuitee
G
Glenn • extended_group • au
10
2026-10-14 • via Nuitee
W
Will • couple • au
8
Pros:

Restaurant and room

Cons:

Nothing much else around

2026-10-13 • via Nuitee
D
Darren • couple • au
6
Was convenient as to the activities we had arranged
Pros:

Location next to river

Cons:

So many bugs in room, pool not heated & even tho I may not have asked for a clean on paper, I was thinking it was normal to do. Should never assume I guess

2026-10-13 • via Nuitee
F
fabian • couple • au
9
Luxurious accommodation but a long way from sites and some backtracking required
Pros:

Room was luxurious

Cons:

Some staff rude

2026-10-11 • via Nuitee
R
Richard • couple • au
9
Relaxed and comfortable stay in a surprising location.
Pros:

Lovely location with very good restaurant and bar.

Cons:

Nothing

2026-10-10 • via Nuitee
T
tanya • couple • au
9
Friendly, great service and advice on Island and lovely small place-very personalised possible.
Pros:

Small, clean, friendly staff and great service. Menu good and sorted for dietary restrictions. Nice Luxury villa enjoyed greatly. 🤩🤩😎😎

Cons:

Maybe menu could be slightly expanded.

2026-09-17 • via Nuitee
P
Peter • couple • au
8
Lovely 3 day break in a nice room.
Pros:

Great view overlooking the water, nice balcony to sit out. Spacious room.

Cons:

A little far away from other attractions if you don’t have a vehicle.

2026-09-12 • via Nuitee
K
Kelly • solo_traveller • au
9
Pros:

Room was nice, bed super comfortable and view was lovely.

Cons:

The bathrrom door didn't shut properly, and hair all over bathroom floor.

2026-09-06 • via Nuitee
I
Iosefo • solo_traveller • nz
4
2026-09-05 • via Nuitee
J
Julienne • solo_traveller • au
10
2026-09-04 • via Nuitee
C
Christine • couple • au
8
Very enjoyable, staff were wonderful and helpful
Pros:

Breakfast was delicious

Cons:

Restaurant closed too early

2026-09-04 • via Nuitee
S
Samantha • couple • au
7
Pros:

The rooms were lovely, but at $500+ a night, you'd expect them to be! The bar & lounge for dinners were pretty good.

Cons:

We had a flashing smoke alarm in the villa room. After reporting to reception, they reviewed but were unable to do anything due to no maintenance staff available. At $500+ a night, you'd expect they would have either offered to move us or have some one fix the problem.

2026-08-31 • via Nuitee
C
Chiara • couple • it
10
Pros:

Posizione, camera pulita e ampia. Personale molto gentile, sala colazioni con vista mare.
Ci è stato possibile fare il check in un pochino in anticipo rispetto all’orario stabilito e ci è stato molto utile per pianificare meglio gli spostamenti. Grazie!

Cons:

L’unica nota negativa è stata chiedere un dollaro per una fetta aggiuntiva di pane alla mattina. Visto il costo della colazione potevano evitare, ripeto 1 dollaro.

2026-08-29 • via Nuitee
E
Eunice • solo_traveller • au
10
2026-08-28 • via Nuitee
C
Christine • couple • au
8
2026-08-26 • via Nuitee
S
Samantha • couple • au
8
2026-08-23 • via Nuitee
S
Sophie • solo_traveller • wf
8
2026-08-19 • via Nuitee