Hilton Garden Inn Charleston / Mt. Pleasant

Hotels
Hilton Garden Inn
9.2 (369 reviews)
300 Wingo Way , Charleston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Unexpected fees
Poor communication on inclusives

Categories

Cleanliness
9.13
Clean, but guests reported some confusion about amenities.
Service
9.6
Staff received numerous compliments for their helpfulness and friendliness.
Location
9.64
Convenient and ideal location praised by multiple guests.
Room Quality
9.09
Rooms are clean and generally comfortable, but some concerns about bed hardness.
Amenities
8.62
Some amenities were either not included or not clearly communicated, causing dissatisfaction.
Value for Money
9.08
Charges for parking and breakfast were unexpected, impacting perception of value.
Food and Beverage
8.63
Good breakfast options, but confusion on charges has led to dissatisfaction.
Overall Experience
9.8
Overall guest satisfaction is high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:31

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Mount Pleasant SC, where each guest room is equipped with a dining area, microwave, refrigerator, and coffee machine. Relax in a private bathroom with bath or shower, and enjoy amenities like ironing facilities and cable TV.

Top-Notch Facilities
Take advantage of the on-site fitness center to stay active during your stay, or utilize the business center for any work needs. With a 24-hour reception, safety deposit box, and room service, your comfort and convenience are our top priorities.

Prime Location
Explore nearby attractions such as USS Yorktown State Park, Patriots Point, and Historic Charleston City Market, all just a short distance away. Plus, with Charleston International Airport only a 16-minute drive from the hotel, your travels are made easy.

Book your stay at Hilton Garden Inn Mount Pleasant SC for a memorable and relaxing experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9.2
Based on 369 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.8
A
Ann solo_traveller us
7
Enjoyable
Pros:

It was very well located

Cons:

The beds are too soft and not comfortable

2026-04-17 via Nuitee
L
Laci couple us
10
2026-04-16 via Nuitee
D
Daniel couple us
10
Great spot for a weekend trip to CHS!
Pros:

Location, up to date, clean and very friendly staff!

Cons:

Nothing!

2026-04-06 via Nuitee
S
sarahsE6250UT Solo travel
2
Very terrible experience with this hotel. Poor customer service.
Pros:

This reservation was cancelled by Hilton Rewards in Jan 26. But hotel did not honor that cancellation and refuses to refund the $178.08 they charged me for one night. They are very uncooperative and their manager, Erika Duque, should be ashamed at her lack of compassion. My cancellation was due to the fact I had to have surgery at that time. Never never trust this location.

2026-03-25 via Tripadvisor
O
olga couple us
10
2026-03-24 via Nuitee
W
White couple us
10
2026-02-23 via Nuitee
H
Haley family_with_children us
10
Pros:

Friendly staff. The woman in charge of breakfast was a ray of sunshine. Thank you for a wonderful stay.

2026-02-22 via Nuitee
P
PAUL D couple us
10
2026-01-20 via Nuitee
H
Harold couple us
10
Overall it was a positive experience...
Pros:

Very helpful staff

Cons:

cost

2026-01-19 via Nuitee
A
Alicia family_with_children us
1
No hot water and lack of communication from management.I will not be staying at this hotel again.
Pros:

The location was good.

Cons:

There wasn’t any hot water during my stay. Shouldn’t have to pay for parking.

2026-01-19 via Nuitee
C
Ciara family_with_children us
10
2026-01-19 via Nuitee
K
Kasey family_with_children us
1
Cons:

The manager Randy was completely rude.

2026-01-19 via Nuitee
A
Anne solo_traveller us
7
Watch the bottom line
Pros:

Comfortable bed.
Breakfast with good options.

Cons:

Paid for the room with all fees included then charged for 4 different taxes.
We had to pay for handicap parking which at other Hiltons we did not.
We were charged for breakfast when we paid for the upgrade and after writing on the receipt the meal was included and that I had tipped in cash it still came up wrong on the receipt that they text me.
After having to bring it to their attention the breakfast charge was removed.

2025-12-30 via Nuitee
E
Ender family_with_children us
9
Our stay was wonderful.
Pros:

Facility is clean, staff is vry kind and location is pretty good.

2025-12-29 via Nuitee
P
PAUL D couple us
9
Good
2025-12-26 via Nuitee
D
Deja Robinson family_with_children us
10
Will stay again
Pros:

Nice location clean up to date rooms

Cons:

Nothing

2025-12-23 via Nuitee
5
535coraf Family
10
Hospitality
Pros:

Overall, our stay was extremely pleasant, with clean rooms and excellent customer service. Jessica in the restaurant truly went above and beyond each morning to make sure my grandmother and I felt comfortable and welcome. She was incredibly sweet and had such a great sense of humor. By the second day, she already knew our breakfast orders, which made us feel so well cared for. I highly recommend this hotel—especially if you have the pleasure of being served by Jessica.

2025-12-14 via Tripadvisor
R
Robert John solo_traveller us
10
Great Location and Realistic Prices
Pros:

Perfect location with much lower prices than the preposterously priced hotels in Charleston.

Cons:

Nothing

2025-12-04 via Nuitee
V
Viera couple us
10
2025-11-28 via Nuitee
S
samanthapX7114HY Family
10
GREAT
Pros:

Lisa helped us with a reservation for 4 people. I explained our needs & she met those plus more… she explained everything thoroughly, & clearly. We look forward to the stay

2025-11-22 via Tripadvisor