Hilton Garden Inn Charleston / Mt. Pleasant

Hotels
•
Hilton Garden Inn
9.2 (366 reviews)
300 Wingo Way , Charleston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Unexpected fees
Poor communication on inclusives

Categories

Cleanliness
9.13
Clean, but guests reported some confusion about amenities.
Service
9.6
Staff received numerous compliments for their helpfulness and friendliness.
Location
9.64
Convenient and ideal location praised by multiple guests.
Room Quality
9.09
Rooms are clean and generally comfortable, but some concerns about bed hardness.
Amenities
8.62
Some amenities were either not included or not clearly communicated, causing dissatisfaction.
Value for Money
9.08
Charges for parking and breakfast were unexpected, impacting perception of value.
Food and Beverage
8.63
Good breakfast options, but confusion on charges has led to dissatisfaction.
Overall Experience
9.8
Overall guest satisfaction is high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:31

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Mount Pleasant SC, where each guest room is equipped with a dining area, microwave, refrigerator, and coffee machine. Relax in a private bathroom with bath or shower, and enjoy amenities like ironing facilities and cable TV.

Top-Notch Facilities
Take advantage of the on-site fitness center to stay active during your stay, or utilize the business center for any work needs. With a 24-hour reception, safety deposit box, and room service, your comfort and convenience are our top priorities.

Prime Location
Explore nearby attractions such as USS Yorktown State Park, Patriots Point, and Historic Charleston City Market, all just a short distance away. Plus, with Charleston International Airport only a 16-minute drive from the hotel, your travels are made easy.

Book your stay at Hilton Garden Inn Mount Pleasant SC for a memorable and relaxing experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

9.2
Based on 366 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.8
P
PAUL D • couple • us
10
2026-01-20 • via Nuitee
K
Kasey • family_with_children • us
1
Cons:

The manager Randy was completely rude.

2026-01-19 • via Nuitee
A
Alicia • family_with_children • us
1
No hot water and lack of communication from management.I will not be staying at this hotel again.
Pros:

The location was good.

Cons:

There wasn’t any hot water during my stay. Shouldn’t have to pay for parking.

2026-01-19 • via Nuitee
H
Harold • couple • us
10
Overall it was a positive experience...
Pros:

Very helpful staff

Cons:

cost

2026-01-19 • via Nuitee
C
Ciara • family_with_children • us
10
2026-01-19 • via Nuitee
A
Anne • solo_traveller • us
7
Watch the bottom line
Pros:

Comfortable bed.
Breakfast with good options.

Cons:

Paid for the room with all fees included then charged for 4 different taxes.
We had to pay for handicap parking which at other Hiltons we did not.
We were charged for breakfast when we paid for the upgrade and after writing on the receipt the meal was included and that I had tipped in cash it still came up wrong on the receipt that they text me.
After having to bring it to their attention the breakfast charge was removed.

2025-12-30 • via Nuitee
E
Ender • family_with_children • us
9
Our stay was wonderful.
Pros:

Facility is clean, staff is vry kind and location is pretty good.

2025-12-29 • via Nuitee
P
PAUL D • couple • us
9
Good
2025-12-26 • via Nuitee
D
Deja Robinson • family_with_children • us
10
Will stay again
Pros:

Nice location clean up to date rooms

Cons:

Nothing

2025-12-23 • via Nuitee
R
Robert John • solo_traveller • us
10
Great Location and Realistic Prices
Pros:

Perfect location with much lower prices than the preposterously priced hotels in Charleston.

Cons:

Nothing

2025-12-04 • via Nuitee
V
Viera • couple • us
10
2025-11-28 • via Nuitee
S
samanthapX7114HY • Family
10
GREAT
Pros:

Lisa helped us with a reservation for 4 people. I explained our needs & she met those plus more… she explained everything thoroughly, & clearly. We look forward to the stay

2025-11-22 • via Tripadvisor
J
Joyce • couple • us
5
Slightly disappointed.
Pros:

Beautiful property. Great location

Cons:

We were unaware of having to pay to park. We also weren't aware that breakfast was not included . The toilet in the room was way to low.

2025-11-11 • via Nuitee
N
Nick • extended_group • us
5
2025-11-05 • via Nuitee
W
WIBarbara • Couples
10
Feeling right at home!
Pros:

The front desk was amazing. JuWan welcomed us warmly and helped us with eatery recommendations. He also helped us to print in the business area and made us feel right at home. This was our first trip to the area! We highly recommend staying here.

2025-10-23 • via Tripadvisor
R
Regina • couple • us
10
We are planning on returning
Pros:

Excellent location, clean rooms, very helpful staff

Cons:

Beds were a little too hard for us

2025-10-15 • via Nuitee
C
Carol • couple • us
10
2025-10-13 • via Nuitee
K
kellywZ2045JT • Family
2
Honesty and Transparency
Pros:

Booked two connecting rooms two weeks prior to arrival. “Guaranteed connecting”. Traveling with children. Rooms assigned night before arrival on Hilton app. At check-in, nothing is said but put in two different rooms. Front desk proceeded to tell me there are no guarantees. Assistant manager actually said he does not like that Hilton makes that statement! Sold my assigned rooms to another customer. Claimed it was technical error on app? Recognized rooms had been assigned but changed them.

All to say Hilton’s use of “guaranteed” is not so much fact but fiction. Local property makes decisions based on dollars and not on what Hilton brand advertises.

2025-10-12 • via Tripadvisor
M
mary
10
Pros:

The main areas and the room were very clean and smelled fantastic. The staff was very friendly. When I return to this area, I will certainly stay here again.

2025-10-09 • via Nuitee
C
Chuck
10
Pros:

Nice large room, good workout facility, good bar, friendly staff, very helpful

2025-10-08 • via Nuitee