AmericInn by Wyndham Council Bluffs

Hotels
•
AmericInn
6.2 (640 reviews)
1000 Woodbury Avenue , Council Bluffs , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Facilities for disabled guests
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Easy access
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
4.7
Several reviews noted dirty rooms and unclean breakfast areas.
Service
7.7
The staff was friendly and accommodating, though there were a few complaints about rudeness.
Location
7.7
Easy access off the freeway and safe location.
Room Quality
5.2
Rooms were described as outdated, with some issues like holes in walls and lack of maintenance.
Amenities
6.2
Amenities present, but breakfast and pool cleanliness needed improvement.
Value for Money
6.2
Some find it a good deal, while others feel the price should be lower considering the condition.
Food and Beverage
5.7
Breakfast was included but noted to be subpar and not well-stocked.
Overall Experience
6.2
Mixed experiences with both positive and negative feedback leading to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:51

Property Description

Modern Rooms with Entertainment

The AmericInn Council Bluffs offers modern rooms with a 32-inch flat-screen TV featuring HBO and free Wi-Fi. Each room is warmly decorated and equipped with a microwave, refrigerator, and coffee maker.

Relaxation and Recreation

Guests can unwind in the indoor pool and sauna or stay active in the fitness room. For those looking to be productive, there is a spacious work desk in every room and a business center on-site.

Convenient Location and Nearby Attractions

Conveniently located just off Highway 80, this hotel is within walking distance of Mall of the Bluffs and a short drive from attractions like the Union Pacific Railroad Museum and Henry Doorly Zoo. With Omaha-Eppley Airport just 11.3 miles away, the AmericInn Council Bluffs is the perfect choice for your stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all guests must be at least 21 years old to check-in at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 640 reviews
Cleanliness: 4.7
Service: 7.7
Location: 7.7
Room Quality: 5.2
Amenities: 6.2
Value for Money: 6.2
Food and Beverage: 5.7
Overall Experience: 6.2
S
Saxen • family_with_children • us
10
2026-01-29 • via Nuitee
S
Saxen • family_with_children • us
10
2026-01-29 • via Nuitee
B
Becky • couple • us
10
2026-01-20 • via Nuitee
E
Ed • couple • us
10
Staff were friendly! Room was very clean! The property itself was very clean!
Pros:

Very clean!!

Cons:

If I had an complaint it would be that the room was very small but definitely no deal breaker at all.

2026-01-19 • via Nuitee
A
Alexis • couple • us
5
It was okay
Cons:

They have bed bugs the beds aren't comfortable

2026-01-19 • via Nuitee
L
Larry • couple • us
2
Very dissatisfied
Cons:

Desk staff uninformed about service animals paperwork. She argued with me. Then she switched our room from a king to a double queen. She was rude and nasty. There was about 10 cars in the whole parking lot, so I know she took away our king room!!!!!!

2026-01-19 • via Nuitee
J
Joyce • extended_group • us
5
Pros:

Breakfast was sufficient - prefer Scrambled Eggs, as a choice, but hard- boiled was OK!

Cons:

Having an elevator is a must if first floor isn't available. I have mobility issues with stairs- there should be an Ice Machine on each floor, my room phone wasn't working- pulled the night stand out to check- the phone cord, switch plate had been pulled out of the wall and an Oreo wrapper was on the floor. Didn't take a shower because it was a tub with NO grab bars, very dangerous for someone with mobility, unsteadiness!
I tried to do a Sponge Bath in the sink, but the spigot didn't work and some "black" pieces of something came up! UGH! and the Air Conditioner was too cold, impossible to read the small print on the Directions label!!
Not a pleasant experience for our last night on the road!

2026-01-19 • via Nuitee
C
Clay • couple • us
3
A disaster
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
K
Kirk • couple • us
1
Short
Cons:

Needs complete refurbishment. Beds terrible. Not clean

2026-01-19 • via Nuitee
J
Jim • extended_group • us
7
Pros:

Good food

Cons:

Mold in bathroom

2026-01-16 • via Nuitee
D
Dana • family_with_children • us
7
Pros:

Location and friendliness of staff

Cons:

Accommodations were grungy, many burnholes in blankets. Linen closet wasn't very clean, had someone else's clothing trash in the closet

2026-01-15 • via Nuitee
M
Milton • family_with_children • us
5
Pros:

It was not packed and they had rooms available, for that I am thankful that I had a place to stay for the night.

Cons:

The online pictures looked nice, but the place was out dated and very worn. The price per night should be lowered down to motel prices.

2026-01-05 • via Nuitee
S
Stephanie • couple • us
6
Pros:

Pet travel is made easy there. Front stag was friendly.

Cons:

The breakfast area was not clean. Cabinets , counters and floors were sticky and dirty - more effort could easily be applied
Also pet fee was not disclosed on booking.com reservation app

2025-11-24 • via Nuitee
K
Kimberly • couple • us
10
2025-11-22 • via Nuitee
D
Dietzman • couple • us
9
its a good place to stay. quite and clean. close to grocery store
Pros:

the breakfast was good. had a varity of food.

2025-11-17 • via Nuitee
E
Everett • family_with_children • us
1
Bad hotel
Pros:

The size of the room.

Cons:

The front desk person was rude. He told my wife and I two different early check in fees. The room was dirty, filthy, and had holes in the walls. The bathroom was also dirty. The smoke detector wasn't installed.

2025-11-09 • via Nuitee
D
Duane • couple • us
8
Nice place for the price if you're just passing through.
Pros:

Staff was accommodating and even had someone to carry our bags upstairs. This is a two story building with no elevator. The clerk did ask if I preferred 1st floor or 2nd but failed to mention that there wasn't an elevator until after I booked the room.

Cons:

No elevator. Everything was fine for the price.

2025-11-05 • via Nuitee
N
naumann • solo_traveller • us
10
2025-10-29 • via Nuitee
J
Jonathan • solo_traveller • us
6
Cons:

I was double billed for my stay, and the breakfast was subpar…

2025-10-22 • via Nuitee
T
Tracy
6
Pros:

Pool was warm it was nice but looks like it wasn't kept very well..beds was terrible and had ear wigs in tub ewwww.plus it felt like something was biting me in bed.. glad I brought my own pillows the ones on bed was bad

2025-10-12 • via Nuitee