Baymont by Wyndham Eau Claire WI

Hotels
•
Baymont Inn & Suites
7.4 (372 reviews)
4075 Commonwealth Avenue , Eau Claire , US
+1 715-839-7100

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location close to shopping and restaurants
Friendly, helpful and responsive staff (returned lost items)
Some rooms described as clean and beds comfortable
Breakfast praised in multiple stays / showed improvement
Nicely updated rooms reported by some guests
Cons:
Cleanliness issues: odors, stained sheets, mold on HVAC louvers, sticky floors
HVAC problems: noisy or malfunctioning air/heat units causing poor sleep
Pool and hot tub out of order during some stays
Missing toiletries (no shampoo/conditioner) and no bathroom fan in some rooms
Small rooms and some dated areas (needs updating); no elevator

Categories

Cleanliness
5.5
Multiple guests reported odors (strong Febreze smell), sticky floors, stained sheets and visible mold on HVAC louvers despite some guests noting rooms 'appeared clean'. Overall cleanliness was a notable negative.
Service
9.1
Staff repeatedly described as friendly, helpful and responsive (welcoming at check-in, returning lost item, providing cleaning supplies). One negative interaction reported with a staff member and an autistic child, but overall service sentiment is strongly positive.
Location
9.5
Location was consistently praised as very good/ great and convenient (close to shopping and restaurants) across many reviews.
Room Quality
6.5
Mixed comments: comfortable beds noted, but several issues reported (small rooms, noisy/ineffective HVAC, heat/cooling unit failures, creaky/high beds, unpleasant smells and stained sheets) reducing room quality.
Amenities
5.8
Amenities had problems: pool and hot tub out of order during stays, no elevator, vending machine issues, missing toiletries (no shampoo/conditioner) and bathroom fan problems.
Value for Money
7.4
Standard quality for this hotel tier
Food and Beverage
7
Inconsistent breakfast experiences: some guests enjoyed warm, varied breakfast with eggs/sausage, others reported awful breakfast with no regular coffee or eggs. Improvement noted on return visits.
Overall Experience
8.4
Overall stays were generally positive due to location and staff, but recurring cleanliness and amenity issues (HVAC, pool/hot tub, stained linens) tempered guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Modern Amenities

Situated just 6 km from the University of Wisconsin-Eau Claire, Baymont Inn & Suites offers a perfect blend of convenience and comfort. With an on-site fitness centre, free WiFi, and well-equipped rooms featuring flat-screen TVs and coffee makers, guests can unwind in style.

Exceptional Services and Facilities

At Baymont Inn & Suites, guests are treated to a 24-hour front desk, meeting room, and laundry services. The hotel goes the extra mile by providing complimentary continental breakfast and even offers breakfast buffet options. Moreover, a business centre and vending machines with drinks are available for added convenience.

Close to Transportation and Upcoming Renovations

Conveniently located near Chippewa Valley Regional Airport, this hotel ensures hassle-free travel. Please note that the hotel will be upgrading its facilities with new carpets from 4/26/23 through 4/29/23. Book now for a delightful stay at Baymont Inn & Suites Eau Claire.

Important information:

The pool renovation work is being carried out from 23rd March, 2023 until the 28th of March, 2023. Guests will be unable to access the swimming pool area during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

7.4
Based on 372 reviews
Cleanliness: 5.5
Service: 9.1
Location: 9.5
Room Quality: 6.5
Amenities: 5.8
Value for Money: 7.4
Food and Beverage: 7
Overall Experience: 8.4
T
Tammy • solo_traveller • us
10
I am planning on calling soon to book December. Your staff is spot on!
Pros:

always coffee available. OMG I cannot say enough good things about the front desk/room staff. So welcoming and will do anything for you. I know the facility is old but it is very clean and has everything you need.

Cons:

No elevator. Love being on the second floor but no elevator. Only negative.

2026-11-04 • via Nuitee
C
Christy • solo_traveller • us
2
Good location and friendly helpful staff but the building is a wreck and smelled awful.
Pros:

Location was good

Cons:

Outdoor doors at the end of the hallways did not shut. Had to slam them to close them but people left them open. Sticky floors. Our room smelled like an entire bottle of febreeze. It was dark. Heat/cooling unit did not work. No shampoo or conditioner. It appeared clean, however.

2026-10-14 • via Nuitee
D
Dale • couple • us
10
We will definitely stay here again when in the area.
Pros:

We were welcomed by a very friendly young lady as we walked in the front door. Rooms were comfortable and clean. The breakfast had several choices and was warm and delicious.

2026-10-13 • via Nuitee
R
Rosemary • couple • us
2
Pros:

The staff person was very nice and helpful the day we arrived.

Cons:

The breakfast was awful, no regular coffee or eggs. The room was very small with little room for luggage. The tv remote had to be replaced because it didn’t work.

2026-10-12 • via Nuitee
R
Ronald • couple • us
8
I liked it
Pros:

staff was excellant

Cons:

none

2026-10-11 • via Nuitee
A
Aaron • couple • us
4
Other than the pool and hot tub being out of order, the stay was fine.
Pros:

Breakfast was ok.Facility was clean.

Cons:

The pool and hot tub were out of order the two days were staying there.

2026-10-10 • via Nuitee
A
Anthony • couple • us
8
The stay was pleasant and conveniently located
2026-10-08 • via Nuitee
C
Clinton • couple • us
8
We like the place and the location and will very likely book with them again
Pros:

We had left an item in our room during a previous stay and notified them. When we stayed there again on our return trip they were able to provide it back to us from their lost and found. Breakfast was improved, (Saturday morning), over our stay on the outbound trip, (Sunday morning), providing eggs and sausage that were not on the previous menu.

Cons:

There were spots of mold on the louvers of the HVAC for the room. We asked the staff for some cleaning/disinfecting supplies that they provided, with which we cleaned the unit so we did not have to relocate to a different room.

2026-09-13 • via Nuitee
M
Michael • couple • us
8
2026-09-06 • via Nuitee
M
Melissa • couple • us
10
2026-09-04 • via Nuitee
L
Linda • couple • us
8
2026-08-25 • via Nuitee
R
Robert • couple • ca
8
2026-08-19 • via Nuitee
N
Nicola • solo_traveller • gb
8
Pros:

Great location and lovely staff.

Cons:

The way 1 member of staff spoke to my autistic son made him uncomfortable to approach her for the remainder of the stay. The others were fabulous 👌

2026-08-12 • via Nuitee
M
Mark • solo_traveller • us
8
Stained sheets
Pros:

Like the location

Cons:

Stained sheets when I arrived

2026-08-06 • via Nuitee
P
Pat • couple • us
7
Pros:

Nicely updated and clean

Cons:

The air conditioner, although seemingly working properly, blew cold air for approximately 15-20 seconds even when on the heat setting.The force of the air was strong and loud even when the fan was on a low setting. This went on all night every 15 minutes or so resulting in loss of sleep. We finally moved a chair in front of the air conditioner to diffuse the cold air.

2026-08-03 • via Nuitee
P
Patty • extended_group • us
10
Pros:

Bed was really comfortable

2026-08-03 • via Nuitee
K
Karen • couple • us
5
Clean, but no frills hotel.
Pros:

Great location!

Cons:

Needs updating. No working fan in the bathroom. Inefficient air conditioning which was hard to regulate. Lots of hallway and traffic noise. No elevator.

2026-08-03 • via Nuitee
R
Robert • couple • us
7
Pros:

Location

Cons:

Vending machine

2026-08-03 • via Nuitee
J
Joe • couple • us
9
Pros:

The room was clean and comfortable. Close to shopping and restaurants. Restaurant delivered so we could relax quietly in room. Staff was friendly. Breakfast was good.

Cons:

Air conditioner was a little loud. Bed was high and creaked when getting on and off.

2026-08-02 • via Nuitee
A
Audrey • family_with_children • us
3
The staff was very nice, but the room was disgusting.
Pros:

The staff was very nice. The breakfast was okay, but we chose to eat out for 3 out of the 4 days.

Cons:

As soon as we opened the door to the room, we were met with a very strong odor of mildew. The room was so humid that the bedding and towels even felt damp. The carpet felt completely disgusting and had to keep shoes on our feet. The air conditioner was set to 60 degrees and running, so it was a cold humidity. We left the air conditioner on and the bathroom fan running the entire 4 night stay. This did not really seem to help, but we had to try something, as it was in the 90's with air quality warnings outside, so opening the windows was not an option. We had to keep our clothes in our closed suitcases, for fear that our clothes would absorb the smell. When we arrived, we were in a hurry to get to an event and the hotel was full, so there was no way of getting another room.

2026-07-21 • via Nuitee