Quality Inn & Suites Ottumwa North

Hotels
•
Quality Inn
8.2 (286 reviews)
125 West Joseph Avenue , Ottumwa , us
+1 641-682-8526

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Pets allowed
Private parking
Heated pool
Indoor pool

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.78
Mixed reviews on cleanliness, with mentions of mold, dirty showers, and bugs, impacting the overall sentiment.
Service
9.25
Consistently positive comments on staff friendliness and helpfulness.
Location
8.79
Location is convenient and close to points of interest, positively noted in several reviews.
Room Quality
8.24
Rooms described as clean and comfortable, but some complaints about bed quality and amenities.
Amenities
7.77
Positive mention of breakfast but complaints about pool and outdated features noted.
Value for Money
8.23
Guests feel value is appropriate for the price, though some amenities were lacking.
Food and Beverage
6.78
Mixed reviews on breakfast quality, with specific items receiving poor ratings.
Overall Experience
8.75
Guests express a generally positive experience with intent to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:27

Property Description

Luxurious Amenities and Features

At the Quality Inn & Suites hotel, experience a perfect atmosphere for relaxation and enjoyment. Unwind in our indoor heated pool and hot tub, stay fit in our fitness center, and start your day right with a free full hot breakfast.

Convenient Location and Nearby Attractions

Located close to the American Gothic House Center and Beach Ottumwa water park, our hotel offers easy access to local landmarks and downtown Ottumwa's charming shops. Business travelers will appreciate the proximity to major corporations and a variety of dining options.

Comfortable Accommodations

Our guest rooms are designed with your comfort in mind, featuring modern amenities like high-definition TVs, coffee makers, and pillow-top mattresses. Upgrade to our spacious suites with kitchen facilities and work desks for added convenience.

Book your stay at Quality Inn & Suites for a memorable experience in Ottumwa, IA.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CID

Location

Guest Reviews

8.2
Based on 286 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
S
STEVE • family_with_children • us
3
Not going back
Pros:

Beds were comfortable, price was low, not much else to note on the positive side.

Cons:

Overall a rundown motel, stains in our room, especially a weird dripping door stop, a cockroach in the stairwell. The pool was filthy with food scraps and cloudy water; no pool towels were present.

2026-08-22 • via Nuitee
R
Rupert • solo_traveller • de
7
Alles in allem i.O.
Pros:

Frühstück typisch amerikanisch und täglich gleich, könnte etwas abwechslungsreicher sein. Personal freundlich trotz meiner späten Ankunft (23:30 Uhr). Zimmer und Bad sauber. Würde ich wieder buchen.

Cons:

Frühstück könnte abwechslungsreicher sein....

2026-08-17 • via Nuitee
D
Diana • couple • us
8
2026-08-06 • via Nuitee
A
Ashley • couple • us
5
2026-07-13 • via Nuitee
D
David • solo_traveller • au
9
2026-07-12 • via Nuitee
C
Cory • family_with_children • us
3
I would not stay here again. It would be worth spending 40-50 more.
Pros:

There was an available room when I asked to switch rooms. And there was a breakfast. And the location was good.

Cons:

The staff was out smoking in front of hotel upon arrival. The security door bar was broken, I switched rooms. There was trash littering the entryways. The maintenance done in the room was not great. Remote control casing taped backed together with scotch tape, and wall patches not properly done. The cleaning seemed okay at first, but there was what I’m assuming to be fecal matter splattered on the wall behind the toilet and the bedding smelled like cheap cologne. The hot tub was too hot to sit in. We booked this hotel for a hot tub with affordability. The pool was not used by us as there was a women yelling and cussing in the pool area. The breakfast was okay. There was a kind employee that was doing her best to work the front and the breakfast at the same time. Food was obviously reheated, no bacon, or anything fresh.

2026-07-12 • via Nuitee
D
donna • couple • us
10
2026-07-07 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-07-02 • via Nuitee
N
Nicole • family_with_children • us
2
My child and I did not feel comfortable and this location and it did not feel clean at all.
Pros:

Nothing, other than friendly kid at check in.

Cons:

A lot of things-
-The parking lot did not have much light, for the location of the hotel. 🙁
-Walking into the room felt like a freezer and it smelled like it had not been cleaned for awhile.
When we turned the air off to warm up, the stench that came from the unit stunk horribly. It was like it was burning or the filters have not been changed for a long time.🥶
- a bug ran out from under the bed and I had to step on it and kill it. Plus there was a dead bug laying in the closet area. 😡
- upon taking a shower noticing that the shower head was an inch and half away from the wall exposing the hole in the wall. It alone was a questionable sight. 🤔

2026-06-27 • via Nuitee
G
GEORGE • solo_traveller • us
8
2026-06-14 • via Nuitee
W
William • extended_group • us
7
The cleanliness of the hallways and room bathrooms need improvement.
Cons:

Noise level

2026-06-07 • via Nuitee
L
Laci • couple • us
8
2026-06-07 • via Nuitee
L
LoganFamily • family_with_children • us
9
Pros:

I like that there was a good selection in hot or cold breakfast

Cons:

I didnt like that it was my daughter's birthday and none of her friends could get in the pool with her ( they told me at the last minute that those who were not staying at the hotel could not get in and then I also had to pay to use the conference room for her party when they had already okayed us to use the dining stea beforehand ( when other hotels offer this for staying at their
hotel.

2026-06-04 • via Nuitee
M
Mary • couple • us
8
Very comfortable.
Pros:

Very nice and knowledgeable employees

Cons:

Nothing really

2026-06-02 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-05-30 • via Nuitee
W
Wolf • solo_traveller • us
8
2026-05-26 • via Nuitee
C
Clifton • couple • ca
7
Good location, comfortable room, only issue was noise. We travel with our service dog and our room was near guests with
Pros:

Remodeling in process with nice upgrades.

Cons:

Road was busted up with large potholes.

2026-05-21 • via Nuitee
A
Amos • solo_traveller • us
10
2026-05-21 • via Nuitee
A
Angel • solo_traveller • us
10
2026-05-17 • via Nuitee
B
Brenda • couple • us
10
2026-05-08 • via Nuitee