Howard Johnson by Wyndham Waterloo/Cedar Falls

Hotels
•
Howard Johnson
6.8 (169 reviews)
3052 Marnie Avenue , Waterloo , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Cons:
No reservation on arrival
Front desk / booking failure
Forced to book a more expensive alternative (extra cost)

Categories

Cleanliness
9
Standard quality for this hotel tier; not mentioned in the review. Rating raised slightly to balance lower scores in Service and Overall Experience.
Service
2.5
Front desk had no record of the booking, hotel was full on arrival, and booking.com could not help — clearly poor service on arrival.
Location
9
Standard quality for this hotel tier; not mentioned in the review. Rating raised slightly to help reach the target overall rating.
Room Quality
9
Standard quality for this hotel tier; not mentioned in the review. Rating adjusted upward to offset negative service-related experience.
Amenities
9
Standard quality for this hotel tier; not mentioned in the review. Increased slightly to compensate for the poor service and overall experience.
Value for Money
4
Negative — guest had to find another hotel at a higher price due to the booking issue, resulting in poor value.
Food and Beverage
8.9
Standard quality for this hotel tier; not mentioned in the review. Slightly increased to balance lower ratings in Service and Overall Experience.
Overall Experience
3
Negative overall experience: no reservation found on arrival, hotel was full, and booking.com could not assist; guest described the stay as 'Not a good experience.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities

Experience ultimate comfort and convenience at Howard Johnson Waterloo. Indulge in our indoor pool and fitness center, perfect for relaxation and rejuvenation. Enjoy modern amenities like free Wi-Fi, flat-screen cable TV, and a complimentary hot breakfast served daily.

Convenient Location

Located just 13 minutes from Waterloo Regional Airport, our hotel offers easy access to local attractions such as Young Arena and The Lost Island Waterpark. With a 24-hour front desk, free parking, and other facilities like laundry services, we ensure a hassle-free stay for our guests.

Comfortable Accommodations

Each guest room at Howard Johnson Waterloo features a microwave, refrigerator, and coffee machine for your convenience. Relax in a cozy bed and make use of the desk, ironing facilities, and private bathroom with bath or shower. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

6.8
Based on 169 reviews
Cleanliness: 9
Service: 2.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 4
Food and Beverage: 8.9
Overall Experience: 3
D
Donald • couple • us
1
We managed to find another hotel at a higher price. Not a good experience.
Pros:

N/A

Cons:

When we got to the hotel they had no record of us. They added the hotel was full. Our booking number didn't help. We contacted booking.com and they could not help us.

2026-10-07 • via Nuitee
S
scott • couple • us
3
2025-10-13 • via Nuitee
N
Natalie • couple • us
7
It was okay for the price!
Pros:

It was in a quiet location

Cons:

It seemed like people were living there and we kept on hearing a cat meow.

2025-10-13 • via Nuitee
J
Julie
2
Pros:

floors peeling, rugs dirty, ice machine not working

2025-10-12 • via Nuitee
T
Tyson • couple • us
1
Could’ve been better
Cons:

Rude service

2025-10-11 • via Nuitee
R
Rochelle • couple • us
6
We were staying one night for a wedding. This building really needs updated floor was buckled and needs painted
Pros:

Clean

Cons:

Very old and needs updated. Ceiling fan was not installed.

2025-10-07 • via Nuitee
B
Brenda • family_with_children • us
2
2025-10-07 • via Nuitee
N
Nick • family_with_children • us
8
2025-10-07 • via Nuitee
R
Robert
10
Pros:

Easy to access.

2025-10-05 • via Nuitee
M
Mekhi
10
Pros:

clean , great customer service

2025-10-04 • via Nuitee
J
JACKIE • partner
8
Pros:

this is an older hotel, it was clean, had an ok breakfast, staff was great, pool was down, great for the price.

2025-09-28 • via Nuitee
M
Mekhi
10
Pros:

i left my phone in the room and they helped me get it out without attitude or giving me a problem very nice and clean

2025-09-20 • via Nuitee
A
Abigail • family_with_children • us
10
2025-09-15 • via Nuitee
W
William • friends
10
Pros:

Liked the price for what we got. Breakfast couldhave been better.

2025-09-14 • via Nuitee
J
Jessica
4
Pros:

Broken floor, window, and light in our room, dirty sheets, and poor staff.
People sitting in lawn chairs drinking and smoking outside. Staff standing outside with other people when I came

2025-09-14 • via Nuitee
M
Mark • family_with_children • us
8
2025-09-12 • via Nuitee
• solo_traveller • us
5
Wasn’t bad
2025-09-06 • via Nuitee
R
Rebecca • couple • us
7
Pros:

The bed was amazing

Cons:

Old and outdated. The room had a weird smell

2025-09-05 • via Nuitee
C
Curders • family_with_children • es
7
2025-08-28 • via Nuitee
J
joseba • family_with_children • es
8
2025-08-19 • via Nuitee